Richard R. BEST salesman i have ever had the pleasure of working with. Very kind and patient. He was easy to talk to and very understanding. Did everything he could to get my vehicle transported to me, even through a few hiccups.

Do not ever purchase car from here or from Justin brown…. They will lie to you about purchasing cost and financing fair. Do not worry Ron Carter and Justin brown y’all will get served. I have y’all on recording verbally lying wait till the general attorneys office hears it. Put 2 down for 11,860 -2000= 9086 with interest amount financed would be back at 11 after putting 2 down of payments I now owe 14,000 $ just be careful with these people they will screw you….

I bought my first car here this past weekend with the help of Lauren. She was amazing with helping me purchase my vehicle, and put a lot of dedication into giving me the best service and best deal possible! Unlike the other dealerships I visited, everyone I talked to here at Ron Carter assured I would get the car I wanted at a great price with no sketchy acts. If anyone is thinking of purchasing from here, I highly recommend talking to Lauren!

Today I made new friends at Ron Carter pre-owned store. Sammy was a very nice salesman. He was prompt, polite and very committed to helping me get the car I wanted with quality and economy. Maurice, the sales manager, listened to my needs and found the perfect price point I could afford. JJ was ready to close the contract, making sure I understood every detail before signing. He and all of the team were so personable, up front and straight forward with everything. It was a very pleasant car buying experience and I made new friends. The Ron Carter family did it again. Thank you fellas.

Service very unprofessional. Chad was told several times to call 3rd party to see if was covered. Did not call. Turns out it was covered. Vechile has been held up for 5 days now with no loaner. Do not buy from here. Sales may be a good department, but if you have issues it will not get resolved in a timely matter or will not call and let you know status updates. Wont even tell you how much it costs. Do not shop here. Bad spot

Buyer Beware!We went to this dealership looking to purchase a new vehicle. It took about ten mintues for someone to come out to us. The salesperson was actually decent; he was very attentive, listened, and made some pretty good recommendations based off what we were looking for. We narrowed it down to two vehicles but it was late so we decided to take the night to think it over. The next day we were contacted by the salesperson regarding one of the two vehicles. We decided that we would pursue the other and were ready to make a purchase. Of course, out of basic nature when purchasing a new vehicle, we wanted to see if we could get the vehicle a little lower than sticker. Understandably, we know that there is a high demand right now but we figured we would try. We were told that the vehicle was listed for 8,000 over sticker but the manager would only accept a minimum of 5,000 over sticker. We are absolutely not paying over sticker and can actually order the same vehicle online for less. Needless to say, this place has lost our business, we will go elsewhere.Buyer Beware of the bait and swtich and of course pay very close attention to the pricing...what is on the window is not the actual price.Would have only given one star but due to the salesperson I gave two stars.

Wasted 2hrs round trip drive and 3hrs of vacation because of their lies. Do not believe their trade value they show you on their website its false. Instead of the $46,000 for trade they really offered $25,000 (big difference). It would be nice to get a real ball park on their website and sales folks on the phone. My truck is a one owner, garage kept, driven less than 5,800 miles annually and in mint condition. I called 2hrs before I left work to verify the truck I was wanting to buy was on the lot. When I got there they admitted the truck I came for was not there but they had a more expensive trucks available (go figure). I will never trust them again, they had me waste my vacation from work and a 2hr road trip for a lie

We were very specific regarding the vehicle features we were looking for. I made an inquiry on their website to check the availability of a vehicle we saw that they had listed. Within minutes, Vanessa in the internet sales department reached out and confirmed that the vehicle we wanted to see was indeed available. After a short drive, we arrived and we were introduced to Byron who did his best to make sure we were taken care of. We took the car for a test drive and made the decision to purchase. There was some unnecessary back and forth regarding dealer installed options and their price, but we were treated fairly on our trade-in and the ultimate price we paid made us feel right about the purchase. Mark in finance was very good at his job and took great care of us. Overall, we felt very comfortable in the dealership and we would do business with them again.

Service Department gave me the runaround. Brought my RAM in to get serviced & had the heated / AC seats fixed. After returning the rental car, driving back home to NASA area I found that the lumbar wasnt working. Called back & told them about it. They said I could bring it back in and theyd give me a loaner for the inconvenience. Now when I can bring it back in, they tell me they no longer do loaners & I could rent a vehicle. My truck is under warranty and I never had an issue with the lumbar. Seems like theyd fix what they broke & get me a car to drive while this is being done???? Im not paying to rent a car while I bring my truck in for something they damaged while it was being serviced! Simply go elsewhere.

Parts department is a complete joke. Ive been trying to get a rim for the past 2 months and no luck. Nobody answers the phone and when they do answer you are on hold for 20 minutes.

Go to Ron Carter!!!From a service department standpoint, don’t be afraid to take your car to this dealer for service. I know service departments at dealers get a bad wrap. Trust me, I went through it. My truck was in a different dealer’s service dept for 3 weeks before it was even touched and when they finally diagnosed it they racked up over $5k in electrical repairs. Took my truck to Ron Carter for a second opinion. While it was there, the Texas ice storm hit and everything shut down. But low and behold, they had my truck diagnosed faster than the other dealership did still. AND they tested all the problems the other dealer claimed was going on and found zero issues. 2 weeks later, a fraction of the cost. My truck is fixed. Perfectly. Drove it 1200 miles over the course of the next two weeks for vacation. Zero problems. Hats off to Carol, and the whole service department. Your honesty and communication won my business for as long as I’m in TX! Go to Ron Carter!

We had the pleasure of buying an automobile from Robert Valdez. Robert was so patient with every single question and concern that we had. He never rushed us into making a decision. He allowed us to look at different options with different vehicles. Robert knew all the bells and whistles about the Chevys that we looking at. Any question, he was able to answer honestly. He was quick at getting all the paperwork done and us back on the road with our new vehicle. Thank you Robert for being an awesome salesman to us. We will def be seeing you in the future.

2019 GMC Sierra, very nice but will cost you $67k

Went in to look at a truck, the sales person Steve was nice and helpful. There was a person who I believe was a Supervisor or Manager(didnt get his name but he had a thick accent)walking around without a mask cussing customers aloud through the window. Obviously the customers were outside and couldnt hear him, but I was in a little cubicle close to him with clear window and I know he saw me. He either didnt care or did not think I would write a review. I thanked my sales person when he returned, but I will take my busines elsewhere. I cannot believe such a person is in a leadershio role. I hope someone from the Ron Carter family reads this post and talks to him. I should post the video online and put him on blast, but I dont want to ruin this mans career. I just want him to be a more decent person at work.

Customer service experience was excellent! Currently being home bound due to a spine injury, I was very nervous about how I could make this happen. I can’t thank them enough for their kindness and communication. They went above and beyond! This is my 4th purchase from this dealership!

Robert Valdez was BEYOND helpful in finding the perfect car for me. After weeks of looking...we managed to get the car in one day! ( 08/04/2020) He spent extra time after the sale giving me pointers on how to work my new-to-me stick shift, and answered any and every question I had with patience. The buying process was a breeze thanks to him and the wonderful Finance team at Ron Carter Autoland!!! I highly recommend asking for Robert Valdez, you wont find a better salesman!!! He genuinely cares for his clients and was wonderful in following up on the vehicle the week after to be sure I was still happy and problem free. NEVER have I met a more HONEST and Caring sales man in my life!!! We will never go to another salesman or dealership!

Automotive Sales Consultant, Robert Valdez, was extremely helpful and thorough with the buying process. Robert laid everything out and was very cut and dry. Very knowledgeable. 10/10 would buy from him again. Thank you to Fernando Gonzalez with following up on my initial inquiry. Very happy with my purchase!

Excellent customer service ! Marcel, Savannah, Brian and Scott Perry are the best ! I highly recommend

I think good service deserves to be acknowledged but what you do when it was excellent service? I guess you into detail.Ive been in need for a car for a few years and thanks to an amazing co-worker who brought me to Ron Carter Chevrolet Buick GMC Autoland, Alvin I drove off with a 2019 Trax. Ive been car shopping for a while so I wasnt expecting a good experiences, and while is was an hours drive it was all worth it.Tony my co-workers contact person was the one who got the ball rolling doing all he could to ensure I drove off with a car, while making sure the financial part was going to be comfortable for me.Ryan my Salesperson was professional, detailed and patient. The sweetest guy ever making sure I was satisfied with my choice and that I was driving off not with what I liked, but with what I loved. During our waiting on finance he checked up on us constantly and made sure we were comfortable. He also called me this morning to make sure all was well.Mr. Daniel, well he was funny and got funnier when he realized I spoke Spanish. He went into detail and almost quizzed me to make sure I understand everything, before I signed any paperwork. That demonstrates his dedication not only to his department but also to me as his customer.My daughter who is also hearing impaired said it best as she told my other daughter about our purchase... This place is a business of happy people...Thank you gentlemen, couldnt had asked for a better experience then the one provided by you all.

I can’t be any more blessed than to Ron Carter for finding me the a great vehicle that fit my needs perfectly. I want to thank Robert Valdez for the incredible patients and his knowledge on answering my questions. He made the process so simple and so easy for me to make this purchase the best one for me. Not only that he shined some light on how to build my credit as well with this purchase. Very big thank you for the team and whole Ron Carter Auto Land for giving me this great opportunity to own my first new vehicle. 5 stars and more!!!! Thank you

Robert Valdez was great. Worked with me step by step to find me the best car that fit me and my family. If you are looking for a car come to Ron Carter and ask for Robert! Great place great cars great salesman

I had such a pleasant experience at Ron Carter. My salesperson, Ali Kaaba, was the absolute best. He was consistent, friendly, and committed to helping me make my purchase. I will gladly refer everyone to Ron Carter- go directly to ALI KAABA!!!!!

Robert Valdez was amazing! Made buying a car easy, helped me set up everything and taught me all the cool features on my new car. Great experience!

Had great service from Cesar Olivier! Thank you so much for helping us with purchasing our two new vehicles! You went above and beyond helping us through the process! We will definitely be back when we’re in the need for another vehicle! Many thanks

Just Purchased a 2014 Buick Encore From Ron Carter Autoland. The Salesman Diego Lomeli was awesome to deal with. It was a hassle free environment, no pressure. I was able to make the deal and drive out in 2 hours. I plan to buy my next car from this guy in 6 to 9 months. I highly recommend requesting this salesman if you plan to buy a car from Ron Carter!

It was pretty easy considering youre trading in one vehicle and buying another one. But when its all said and done I am very satisfied with everything. This is actually my second vehicle Ive purchased from Ron Carter. Out with the old and in with the new. Happy Camper

I had the pleasure of working with Antony Marx in purchasing my new Ford Mustang Convertible. Antony was receptive, easy going, thorough and quick on his feet. Hes no spring chicken, but his experience and calm nature made for an easy car deal. I have purchased three cars from Ron Carter in the past year. Both used car managers were receptive and they greet the customers; which is rare when buying a vehicle. Go see Antony and tell him Marcus recommended him. Cheers, MRC

I was in the car market and the only person I thought of to go to was my cousin Chris Polly. He spent several hours for two days with me to find my perfect car and what I wanted. I am so happy with my new car and got a good deal on it also.

Went in pre approved with exactly what we wanted, we were shown a basic smaller car but the price was the same as what we actually wanted. I did get the usual sales pitch, microbial spray $399, and a handful of other expensive useless options to get your money. BE Careful!!!!

The service was fantastic by Carol. I am more than happy to drive over 30 minutes to get this kind of service. Thank you Ron Carter for being the best in service!

I really want a vehicle from here. And Ive already been there. Waiting on my money to come to me to afford a down payment. I cant wait.

Walking into Ron Carter I have never felt more like family. Chris Polly is the most genuine, informative, & professional person Ive ever done business with. Not only will I continue to visit Ron Carter for the occasional oil change, but I look forward to buying a new car in the future from Ron Carter and Chris Polly again.

The dealership buying the vehicle was great there’s nothing negative to say about buying a vehicle that was the best experience I could’ve ever had buying my 2020 GMC Denali 2500 HD. Space the thing that I have the issue with is on my truck the center counsel lockbox was messed up I messed up after having a vehicle for about a month so I’ve been waiting for this part since November of last year I was given the runaround and told that one dealership that they didn’t have that to bring it in and they will fix it and then I was told that no it’s it’s not a product made by GMC. Then I called Ron Carter and run cars and no will take care of it bring it in so I drove from El Paso Texas with the truck to go take it over there and they told him no we try to fit the 2021 and the state won’t fit in there it’s a different you know style and commonsense would tell you that it’s a new model but they attempted so I had to let the truck there and I have gone to write back to San Antonio so they tell me if you deliver that it wouldn’t work so that I can go pick up my vehicle so I had him buy a plane ticket to fly to Houston pick up take an Uber that I paid for and went to get the truck. Now I’m told they have the part and I now have a check engine light and excessive miles and I’m told it will take a while but they can’t provide me with a loaner. So I was told I’ll be placed on the wait list for a loaner. A brand new truck with a check engine light and Im Supposed to wait be placed on loaner list. I spoke with Brian the GM and he advised me to call the next day which I did and it resolved nothing after no answer and leaving 2 voicemail msgs. Needless to say no matter what you purchase this is by far the worst experience ever. I get calls daily from the GMC customer service and they can’t do anything. They offered me $100 in credit which doesn’t cover the cost of gas, miles, airfare, Uber and headache I have.

Best car buying experience EVER!! Walter was awesome and easy to work with! Saved me from the usual hours it takes to buy a car. Thanks guys!

Many thanks to Mel Scroggins for helping us to get new truck very quick.Internet assistance, financial guys are all very professional and they will finalize your purchase way faster than other places.Stop by there and see for yourself!Best in Texas!

Robert Valdez put me in my dream truck with no hassle. He was extremely personable and knowledgeable.I would not recommend anyone else to buy a car from, Robert and the team at Ron Carter.Best purchasing experience I have ever had by a long shot.

I went to Ron Carter Alvin for my truck’s maintenance services. Staff was good and efficient. Only complain is that they didn’t call when the truck was ready. I had to call them and ask if it ready to be picked up.

Anna Kalil is my go to service advisor, she has been taking care of all my vehicle needs for the past 10+ years. Shes always on top of communicating with me about everything going on with my vehicle. A very detailed person when it comes down to explaining whats going on and why. If for any reason theres a delay, best believe you will be contacted in a timely manner. Anna keep up the amazing work ethic and believe me when I say you have a customer for life, thank you again.

Robert Valdez at Ron Carter was hard working, as well as professional salesman. We enjoyed our experience with dealing with Mr Robert who made sure we knew the ends and outs of what he was explaining. He made us feel that he cared about how we felt about the deal.

I had a wonderful experiance at Ron carter! I worked with Robert Valdez, he was informitive and a overall delight to work with. Everything went very smooth and i never felt pressured during the entire time i was there. If ypu are looking for a car speak to Robert at Ron carter

I was pleasantly greeted at my car when I arrived and escorted to Chad’s desk. A female representative started my paperwork until Chad showed up. Everyone treated me like I was somebody, not just a ticket to work. The service was superb. I love it that you went back to appointments for service.

Robert Valdez is an awesome car dealer. The process was what I have come to expect with Ron Carter of Alvin. I started the process of buying my new Buick at home, and worked with Robert over the phone to set up the deal. Upon arriving at the Dealership Robert walked us through our deal with No hassle. Thank you Robert and Ron Carter

Steve Wiese made my truck buying experience with Ron Carter one of the best I have had to date! And I have had quite a few...Give that guy a raise! A flawless experience and superb customer experience purchasing the exact truck I initially inquired about.

Robert Valdez was awesome! Would definitely recommend him for the purchase of a vehicle. Very professional. Even drove over a hour to get my new Denali!

This dealer is NOT internet sale friendly, even during these pandemic times. My wife and I could not purchase a vehicle after multiple attempts on offering a sight unseen purchase. They ran our credit report three times and could NOT give us specifics about our loan, final rates or any useful information. Andy, the Used car sales manager was NOT sympathetic to the situation and actually blame everything on the salesman helping us, without taking accountability of his staff. This company is a sales driven company and you are only as good as a salesman you get on the phone! STAY AWAY!A company should not have to be perfect, but what separates any company from it’s competitors is how they handle their issues, situations or even mistakes! which Andy Only could do was laugh and say, “ I said, I was sorry”

Robert Valdez helped me purchase my very first vehicle! He was very friendly and so helpful! He made sure to explain everything about the vehicle and went into depth about the paperwork I was signing.

Hubby picked up his car 😍

Service...not on the Customer’s terms, but on the company’s terms.The GM parts counter is closed from 1 to 2 for lunch. You would think a company this big could have the parts employees stagger their lunch or otherwise provide coverage for all the hours they claim to be open. It’s not on the website, you have to physically walk in to see a Word document taped to the back of a monitor...Poor service takes the customer out of “customer service”

Robert Valdez was excellent in the purchase of my new ride! He is very informative as well as a great salesman! He listened to what I wanted and found me a perfect match.

We purchased a 2020 Chevrolet Silverado and we love the truck. The salesman was awesome. The GM and his Finance team messed up the VIN numbers and created a MESS. We finally got it figured out, but I would not recommend this dealership. My last purchase from them. Totally incompetent.

Need to improve how they prioritize customers. Walk-ins should never come before those with appointments.I made an appointment, because normally it saves time, but thats not the case with this dealership. Almost 3 hours to complete an oil change, tire rotation, and new air filters...when I was told it would only take an hour and a half.

Just experienced the easiest, most pleasant car buying experience thus far. Robert Valdez is the man when it comes to buying a car! He’s upfront, honest and down to earth about the entire experience; no games and one heck of a great deal. I was a returning customer and will continue to go to Ron Carter for my cars.

SEEMS TO BE A NICE PLACE.

Slade & Scott were very helpful, they made sure everything was easy & taken care of !

Honest and very thourouh with the repairs I really needed and those that could wait. Taylor was very nice and helped me out with all my questions and went above and beyond my expectations. Check them out they are a great Chevy place for your car.

Robert Valdez was very friendly and helpful. It was a pleasure to have him help with our purchase. Five Stars!

I was referred to Koy Alford and had an exceptional experience. He went above and beyond for my new vehicle. I highly recommend anyone looking for a new vehicle to go see him!

This place its awesome the sales person misa help me finding the truck I was looking for it I definitely recommend this place thanks misa for all you help

Took my hummer in for 50000 mile service, total fluid change and lube. 4000 miles later front differential went out. I took it to another dealership. Differential was bone dry, no fluid, $3800.00 for used parts, plus labor. Carter would not cover it. Today I started hearing a noise in the front end, so I crawled underneath to check it out. Grease fittings had not been touched since the factory. This is a 2008 H2 with 56 K miles, I only drive it about once a month.

BEST CAR BUYING EXPERIENCE HANDS DOWN. Prior to being referred to Ron Carter I had sat at a different dealership for 11 hours on a Saturday just to be told at the very end they still had to make their final decision. On Monday that decision became a no so I was not very enthusiastic about any other options. On Tuesday (during my lunch break) I went after already speaking to Russell Allen who already had the car I wanted ready for me drive. Then the sales rep Misa (who was so awesome) helped me through the process. After a couple of hours I had my keys in hand and drove off the lot in a brand new 2018 Jeep that I never even thought was an option for me. Please do yourself a favor and buy from this dealer because they are AMAZING. Thank you so much Russell & Misa!

The Finance Manager John was amazing!!! I called several times through out the day, and he answered every time. Once I got to the dealership Steve Gilbreath took great care of me showing me everything my new car could do. Would highly recommend Ron Carter Chevrolet to everyone!

Great experience with the Ron Carter folks in my recent purchase of a 2017 Tahoe. Ali Kaabi and Sales Manager were genuine and absolutely fantastic to deal with. Bobby Melancon and the service department have been great to deal with thus far as well. Thanks.

Robert Valdez was absolutely amazing!!!! He listen to our needs and was overall just a joy to work with. He went above and beyond and was personable very step of the way as if we have been buying cars from him all along. If you are in the market to purchase a car go to ron Carter and ask for him.

Was here last night buying a new car and was helped by Koy Alfred was very happy with his service definitely using him again... I give him 10 🌟..

Me and my family were at your dealership today and it was a very unpleasant experience. This was the first time we have been out car shopping with the covid 19 pandemic going on and I have to say I guess its a joke to your dealership and employees. ALMOST HALF OF THE STAFF WASNT WEARING MASK AND THE ONES THAT WERE HAD THEM PULLED DOWN WHICH IS JUST HORRIBLE IN THIS CRISIS WE ARE ALL DEALING WITH. IT WAS OUR FIRST TIME TO YOUR SO CALLED AUTO MALL AND THIS WILL BE OUR LAST. I HOPE YOU ALL LEARN SOMETHING FROM THIS REVIEW!!! THANK YOU AND GOD BLESS THE PEOPLE WITH COMMON SENSE IN THIS WORLD!

Love my new SUV Thanks Jon Marino your the best Merry Christmas

Anna K was my most recent contact in the service department. I had to have my brakes replaced and an oil change and she made the process so quick and painless. You can tell how she interacts with her customers that’s she loves her job and truly cares. I will definitely call her first next time my car needs servicing.Thanks Anna!!

I had the absolute PLEASURE of working with Tony Hanley, Robert Valdez and Marcel Diaz yesterday purchasing our Brand New 2021 Z71 Tahoe!!! Robert was so attentive, enthusiastic and knowledgeable... I couldn’t have hand picked a better salesman. AND Tony Hanley, sales manager, he made it all happen! He made everything so quick and easy for us. Marcel in finance was patient with me, kind and very informative. I am beyond impressed with Tony, Robert, Marcel and the entire staff at Ron Carter Auto land in Alvin! If you ever or in want or in need of a new or used vehicle... this is most definitely the place to go and 100% for th people to ask for upon arrival! Thank you Marcel!!!!! Thank you Robert!!! Thank you Tony!!! I’m in love with my new aTahoe and my husband and I are forever customers!!!

Anna Kalil was by far the most experienced service advisor I’ve met! She took her time to explain each and every issue on the vehicle down to explaining what work will be performed. I was kept informed about the status of my vehicle each day! I left with absolutely no questions ! Thank you Anna!! I will continue to be a returning customer !

It was my first car purchase ever and it was the worst experience I’ve had. I he guy lied and said they don’t share your info and they do... I did all the work for buying this truck and he still got paid for it I came in with my own loan said that over and over and still ran my credit after he said he wouldn’t and I asked him not to I would never recommend this dealer to anyone

Robert Valdez did a terrific job in explaining everything that we needed to know about our purchase. I will be back for our next purchase.

Great service and friendly staff

Robert Valdez was extremely helpful in finding a car my husband loved while also respecting our budget. Very kind and honest. Never pushed any vehicle on us either. I highly recommend him if you’re looking for a honest car salesman.

Hands down the top dealership to do business with. John Addison the sales manager, is the best in the business. If you want to be treated like family and valued, look no further than Ron Carter and John Addison. Go see John!

Our salesman Robert V. was phenomenal. He took his time and LISTENED ago our families needs/habits. He stayed way past closing time on Valentines Day to make sure we were taken care of and got what we needed/wanted. He knows their inventory inside and out. I highly recommend seeing him!

Koy Alford was the best!!! I was able to walk out with the car i wanted, brand new, and he made sure i was happy before walking out the door

Great service, speak to Anna Kalil. She’s the best at her job. Will guarantee you a great price. She was very helpful and very professional and attended to what I exactly needed. Thank you Anna.!

Great service buying the car I wanted and how I wanted it. Diego Lomelí thank you very much, excellent customer service. Very satisfied with my purchase.

First off let me say that our sales man Mr. Byron Evans was most definitely the best person we could have went too! He was nice and did not rush us and knew exactly what I was looking for. He explained everything in detail and helped me find the best car for me! I am so happy with my car and I really appreciate Mr Byron’s time and effort into finding me the best car. Ron Carters is the best place to go and Byron Evans is the man to go too! Thank you again! Fantastic place and best experience!

Robert Valdez was an excellent salesman. He made the buying experience fun and easy. By far this was the easiest and less stressful vehicle I have purchased in a long time. On top of the excellent customer service in sales, the service department and dealing with Jim Smith will keep me coming back.

Robert Valdez was super helpful in buying my first car. Made the process easy and understandable. Definitely go see him. Chrissy Morgan is the absolute best. Super personal and extremely helpful. Made the car buying experience amazing.

Robert Valdez did a very good job and handled my business over the phone and at the dealership. He was fast and efficient I was only in the dealership for a couple of hours thank you Robert. Will be coming back anytime I’m looking to buy another car. Wife is gonna love the new blazer

Robert Valdez was easy and friendly to work with. He helped me find the best SUV for my familys needs! Thank you!

Robert Valdez is amazing. He was professional and courteous from beginning to end. The rep we originally talked to was no longer working there but Robert stepped in and finished the deal without any issues. I will definitely recommend him to friends and family.

Not very pushy so was pretty good experience

Robert ValdezRobert met us outside as we arrived, introduced himself, and asked if he could help us with anything. We explained what we were looking for and he showed us many options answering all our many questions. He was very helpful. We shared stories of past vehicles as well as flowers we plant. After all, we spent a lot of time together. He was knowledgeable, friendly, and thoughtful. It made our long day bearable as he ran around trying to help us finalize the sale.

Well, I bought 3 Caddilacs, 2 Trucks, and I was told yesterday over a phone call with Service this: We DO NOT take appointments anymore, because now, we work on ur time! REALLY. Guess you never see me again, and its your loss. Was fixing to trade in the last vehicle I bought from Ron Carter Ford. Bye

This place is very clean and the batrooms are spotless felt comfortable. Called chris in parts he had what i needed. None of the dealerships in houston had. Drove 50 miles to get from him. He even gave me a discount, great guy and dealership. What really impressed me is he answered phone on 2nd ring and didnt act like i was bothering him. Thank you... it made my day better after my shifter cable broke. Will definitely return for service or sales when needed. Well worth the drive.

They were amazing. CODY helped us a lot and did a fantastic job to get us into a very nice vehicle. Would highly recommend Ron Carter for your vehicle choices.

Robert Valdez was great he went above and beyond the call of duty. He really made me and my wife felt like family. I’m so glad I came here and met Robert, he is officially my car salesman till the end of time. Love my truck, loved the service!!! That’s rob and thanks Ron Carter!

I REALLY LOVE THIS DEALER SHIP. THE SERVICE DEPT IS GREAT. TAYLOR REDING IS SUPER AWESOME AND GIVES GREAT CUSTOMER SERVICE. I AM DEFINITELY RECOMMENDING CUSTOMERS TO HER! AWESOME JOB! thank you Taylor !!!!

Robert Valdez was hands down, the best sales person we have ever dealt with. Not pushy, super patient, and super social. Buying a car is never a fun process, but “Rob” made it bearable. He was helpful and super informative when my husband and I had any questions. I highly recommend coming to Alvin and letting him sell you your next vehicle.

Horrible experience! I took my truck in to fix the air conditioner when my husband went to pick it up it had a broken windshield. The dealership claims my windshield had a rock chip that cause the crack that’s not true. The rock chip was not there when I dropped off my truck.They are willing to pay for half of the damages. I asked Mr Bob the sales consultant if my truck was inspected when I dropped it off. He said no, so how can they tell me my truck had a rock chip. Now my GMC Truck has a big windshield crack that they are responsible for.My husband and I have left Mr. Jim Smith several voice mails he hasn’t return our calls. My truck is still sitting at the dealership since Monday with a crack windshield. We will have to take time off of work to go up there.

I came in for an issue you with Chevy, I was greeted immediately by Taylor Reding, one of their services advisor. She was super helpful and informative through the entire process and kept me regularly update on my vehicles repairs! I was incredibly satisfied with her service and I will be taking my vehicle from now on! Awesome Job!!!

“EVERY TIME” I go to the Ron Carter Sales Department (regardless of reason) I get treated as if I am the focus of their attention! I get treated with respect and courtesy and my issues become their issues until it gets resolved.....no matter the time of day or day of week, they seem to be available upon demand. When my Tahoe gets turned in for service, they have loaners available for me, they’ve even gone as far as calling me and asking me for an ETA so they could have the loaner in idle with the A/C running so I could get in a nice cool car. This Department is ran based on customer satisfaction and is a sterling example of what right looks like, thank you for making my car buying experience top notch!!!!

Great staff put together love hospitality I get every visit with a nice hot cup of coffee. HUGE SHOUT OUT! To the body shop guys and gals for fast turnarounds and a great finish.

I worked with Don L. Wolfe at Ron Carter Autoland in Alvin and received EXCELLENT treatment and a very fair price! Don L. is a true professional and shows a genuine interest in providing the best long-term care of his clients. I am very comfortable knowing that I will continue to work with Don L. in the future on any service issues that may come up or certainly a future purchase. Hes a great asset to a great dealership.John C.

Robert Valdez at Ron Carter Chevrolet was extremely helpful! I was shopping around for a new car and had a horrible experience with another dealership in the area. Robert listened to what I was looking for and wanted and was able to deliver! I am a very satisfied buyer! He made the process seamless and painless. I would highly recommend Robert!

Bought a Nissan Rogue 2019 great customer service just ask for Koy Alford to be in great hands 😊

Great experience working with Robert. He was very friendly and took the time to make sure everything went smoothly. I would definitely recommend Ron Carter and Robert Valdez if you’re ever in the market for a vehicle.