Jeremy is very funny and pleasant to work with. All my general repairs and routine services have been very good at Midas.They are honest and easy to work with. I highly recommend!
I went in because of a noise coming from the back of my car. Turns out the heat flap under my car had come slightly loose, and they tied it right up. The representative was very friendly, and didn’t charge me at all because it only took 10 minutes to do. Overall, very nice and clean place, with friendly staff. Will recommend.
Yes I just talked to Mr. Jeremy on the phone! Mr. Attitude from hell! I was never showed my air filter or received any feedback on my vehicle! My car only has 41K miles! You have Me mixed up with the customer who was right before Me! I had the 2017 Sentra! But thanks! I wont be back!
Jeremy is a true Pro. I am a local business man and refer him a good amount of business. He along with his team bring back the Muffler Shop capabilities. Thanks Again !!
We are from out of town, and our AC/Compressor went out. Their team displayed excellent customer service working past business hours to get us back on the road. Jeremy kept us informed throughout the process.I highly recommend 😃
They went above and beyond while looking at my car. They knew what the issue was and was able to take care of it in a timely manner. They have been knowledgeable and caring through the whole process!! Thank you so much for the peace of mind
I had a flat tire and came in right when they opened. The manager was very nice and listened to what I was telling him and then spoke. They delivered quick service and I was on my way to work within an hour. I was very pleased. 👍
Jeremy gave me in writing estimate, I was so happy with the estimate that I added several other things to do a, so bravo to the guys and to Jeremy over at Midas Im a very happy customer and theyre going to be my go-to guys from here on in thanks guys, and they were very in line price wise
Professional, honest, and on time. I feel great knowing that I found an honest, professional, auto repair center. Please use them.
I was in a bind with a tire quickly going flat 10 mins before the store closed. As bad as I know they wanted to go home to their families, Jeremy and his crew stayed open to make sure I was taken care of. Will definitely be back for business!
Got my brakes looked at and for once they were honest and told me I did not need brakes at this time. They took time to explain to me when I should consider getting my brakes looked at again and what to look out for in the future. They were all nice and considerate. As a girl I often feel taken advantage of and I feel like im being mansplaned everything. However that was far from the case here! They were all nice and respectful and were honest about everything! 10/10 recommend and will be going back in the future for my car needs.
I went in yesterday to get my company vehicle brakes done. Jeremy and his team provide excellent service. Thank you Jeremy and your team for the 5 star treatment. I will definitely come back!! Best place in town!
Jeremy Wilkins, the manager helped me.Anyone that says a lifetime warranty is not worth the money is wrong. The Midas Muffler does . Just got my 3rd Muffler installed on same warranty. Jeremy and the whole staff are very professional, nice and work to please you. I will send all my friends to Midas.
We were 850 miles from and having car trouble..called AAA...tow never showed.managed to get the car running and went to midas..got us in and out in no time..Jeremy Wilkins was so helpful, friendly and made us feel at ease..Jared, our mechanic was fast and effecient..great people..great business.highly recommend
Always good, honest, reliable and professional service from the manager, Jeremy, and his crew
Jeremy & The Fellas r awesome. Great service All Around for ALLLLLLL Folks!!!!
They checked my charger for me and everyone was very friendly. Gave me some good advice. 10/10 recommend. Coming back for more service
Jeremy and his staff do a great job here!
Jeremy is a cool guy. Great place to have work done on a vehicle.
The best service ever definitely coming back
Got Audi, Q7, 2017, oil changed and they left the screws off the bottom engine baffle that caused it to break due to air going between. Caused the support brackets on both sides to break half way. The baffle alone cost us 402.00 at Audi for the part alone. The driver carpet got a black stain from the mechanic’s shoe . Our Audi is going on 4 years old and only has 35k miles and we take very good care it. Midas claims they can’t help with the damage .they told us to drive the car without the baffle. The baffle is there to protect rocks from hitting the oil cooler that is made out of plastic.Buyers beware of this shop as they are not responsible for their workmanship at your expense. Most expensive oil change we ever had to pay.
Whoever the white guy with glasses is, working on Saturday June 5th, 2021 at closing time in the office, is a complete disgrace to the entire company. Made a simple mistake and asked for a refund, which I wasn’t entitled to as I hadn’t paid yet, and was met with the most demeaning and obscene reminder of my blunder. All after he told me if I was there by 3:45pm he could do a diagnostic on my A/C system. He then called me 27 minutes later and said he would not be able to get it done today. Midas, you all got and lost a customer same day because of this man.
Best place... If You need anything done... Come to this place
I needed an oil change and wheel alignment done to my car. I called about 5 places in my area to get pricing details and found that Midas was offering a special (even without the special they had the lowest pricing). I set up an appointment and dropped off my car early in the morning. Jeremy was really helpful and friendly. They performed a check on the car and he called with suggestions on other repairs/maintenance items that I might want. When I let him know I wasnt interested in the bigger ticket items mentioned, Jeremy was not pushy at all, which I appreciated.My car was ready quickly and Jeremy gave me a great rate! I Highly recommend this Midas location and their service.
Highly recommended, mechanics are very knowledgeable, friendly atmosphere, im a highly satisfied customer. Thanks for all the amazing service!!
They did a great job giving our car an oil change. They took our vehicle in right away with no wait and had it finished and ready ready for us to pay in 45 minutes. They did not give us any problems or hassles and did not try us with hidden fees. They gave us an upfront affordable price and stuck to that price. I would definitely reccomend this place for your next oil change.
I had a new muffler installed on my vehicle at this location and they did a great job!
They were busy a good sign, most seem happy, they are good at not pressuring people, they offered financing and they were 30 or more minutes early on my car. I will come back! Very good.
They are very nice and professional they have a customer for life thanks for the great service
I had a great experience here. The mechanics were very knowledgeable they fixed my car and explained everything they did and showed me the old parts. Jeremy went above and beyond to make sure my family left in a good safe car. I recommend 100%. I will be back for sure if I ever need any work done on my car thanks everyone at midas you made my life a little bit easier.
BEWARE !!!! If I could give this place ZERO stars I would because they aren’t worthy of even one star . I came in for an oil change and long story short a few days later my car stalled and I had to get it towed to the house. The check engine light came on and the oil change light came on, so once at my house, popped the hood and realized that the “technician” NEVER RECAPPED THE OIL CAP AND THE OIL HAD SPILLED ALL OVER MY ENGINE. Now my car is new, so fearing that I could’ve voided the warranty by having taken it to an outside shop like midas, I called my dealership and explained to them what happened. They were able to accommodate me into their schedule three days later and told me that because the oil change had not been done properly or capped correctly they would need to do another oil change and clean all the oil that spilled everywhere. It cost me $200 to get this done and when I reached out to Midas to explain what happened and request to have this issue worked out I was told by the manager Jeffrey there was nothing they would do to help me. EVEN THOUGH IT WAS HIS TECHNICIANS GROSS NEGLIGENCE THAT LEAD TO ME HAVE TO SPEND AN ADDITIONAL $200 ! I WILL NEVER RECOMMEND MIDAS TO ANYONE..especially not after the disgusting manner in which Jeffrey handled the situation - he LITERALLY LAUGHED AT ME WHEN I PROVIDED HIM THE PROOF FROM THE DEALERSHIP STATING THE OIL CHANGE WAS DONE NEGLIGENTLY ! Absolutely WORSE PLACE EVER ! I WOULDNT TRUST THIS PLACE AGAIN !
As always Jeremy Wilkins and his staff do a perfect job in a timely manner every time. Won’t go to anyone else.
Super friendly quick and reliable I would definitely recommend
Great service and they treat you with respect
Charged almost $1000 for parts I didnt need and still no air conditioning.They like to fast talk when there backs are in the corner.Contacted corporate and they are no better. They were supposed to respond in 24 to 72 hours and its been over 4 days.I wouldnt trust them for a simple oil change let alone anything major.I will continue to seek satisfaction
They are prompt and knowledgeable. They do not up sale you or force anything on you. Very nice and I always have the pleasure of dealing with the manager. My car was unable to move and I dropped it off after hours and they called me first thing the next morning with what was wrong. Car was ready to go that evening. Thank you for everything. The only place I go!
Called in after having an awful experience with Firestone. Fortunately, Midas was able to accommodate me immediately (even though they were closing in 2 hours) for brakes and rotors! Customer service was excellent, hassle free and without hiccup! Will be returning - Shoutout to Jeremy for being helpful #F-Firestone
I have been going here for a couple of years and have always received fair quotes and quality work from Jeremy and the crew
I came in in distress with a flat tire. Jeremy helped right away to get my car on the rack and Jared did a quick, professional job changing out the tire. Would highly recommend.
Ive been coming here for years, and its always a pleasure to be greeted by Ken. Honest manager that runs his store with honesty. Midas in 17-92 Winter Park to emphasize. These guys mark the difference in this business. The service and the attitude that keep customers loyal and returning for their future service needs.
Friendly and great service and prices,will be back definitely
Fast and efficient, my go to place for car repairs. Never had a problem with their service.
I was told by another auto shop that fixed a flat tire that I needed brake pads immediately. I decided to call Midas the next day. Jeremy got me in the same day. After they assessed my car I DID NOT NEED BRAKE PADS. THANK YOU, THANK YOU JEREMY. This is by far the best customer service experience I have had in a long time. Jeremy could have replaced the brake pads and charged me but he didn’t. You have my future business.
Straight forward, direct vehicle diagnoses, and pricing. Great place to take your vehicles.
2000+ dollars later and my car still isnt fixed and the fat white guy is gonna tell me I have to pay more to fix a mistake they made this location is horrible
Wonderful, they replaced my engine in just two days. Ive driven the 2004 Honda Pilot for over 5000 miles since the repair without any problems.
The guys here are knowledgeable. Jeremy explained what was going on with my car so I could have a better understanding. I’ll be coming here more often.
Jeremy is really good at diagnosing problems and he always has your best interest in mind. This is a great place to take your car or truck and know it’s getting the care it needs. And they point stuff out that they can’t mKe money on but they let u know it’s safety. Very trustworthy place.
Manager Jeremy and Mechanic David were a dream. I was having an issue with my 2016 Challenger which a lip on my brake rotors making a noise while braking at high speeds. After going to Firestone and then trying to have me leave my car for two days for just the inspection then however much longer for the actual labor, Jeremy went ahead and had my car prioritized with the inspection and told me exactly what was going on. Open and honestly, charged me only $450 when Firestone up the street was charging me $1100. I definitely recommend going by and looking at them as your first option to get work done on your car. Their profession, honest and efficient with their work. Since leaving I’ve already washed my car and it runs even smoother than before thanks to the patience David demonstrated with his work on my car. I appreciate their services and will definitely be coming back when it’s time to modify my car!
This is my second time coming to this location and its always an awesome experience. The guys work with you if you are financially challenged and they get you in and out. The guy at the front desk is hilarious and a great peoples person. Its hard to find mechanics thats honest. I would recommend them anyday. Ill be coming back.
I always come to this location. Jeremy is awesome! Great customer service, always leave satisfied knowing that my car was serviced with high quality care.
Incredibly helpful and cool employee named Jeremy helped me out today and went above and beyond as well as the other employee w amazing timing overall wonderful experience i will be coming back if i ever need any car work
Please beware of additional charges that pops up on your bill with no explanation. I was charged and additional $2.99 with no explanation on the bill and this was in additional to the quoted price. Contacted the company and did not hear back.I had an appointment for an oil change. Do not bother making an appointment because it doesnt mean anything.
The attendant was kind knowledgeable and the service was pretty fast!!
POOR SERVICE!!We had scheduled an appointment & the appointment was not clear in timing. It only had “4:30 - 6:00PM.” My significant other gets there and she instantly gets attitude & rudeness from the gentleman “helping” her. He rudely tells her that they close at 6:00 as she was trying to explain she had an appointment. Right off the bat we have employees with nasty attitudes. And for what? Because he doesn’t want to do his job that he’s being paid for...? Fast forward to payment. She had a coupon that she wanted to apply and kindly informed the employee. The man says “everyone always has a coupon,” giving her a hard time about it. Throughout the whole process, the guy was talking down to my significant other. This is unacceptable. The first remarks were one thing, but then even more afterwards? Talk about “great customer service” skills.I will NOT be coming here again. It’s a shame because it was our first time & we were eager to see what kind of experience they offered as we had horrible experiences with Pep Boys. Unfortunately, I was not impressed at all. I called, no answer. Left them a voicemail— we’ll see if I even get a call back. Also, I tried calling corporate, but they just put you in the waiting queue for minutes! I’m currently “on hold” for 15 minutes now. Wow oh wow. I’ve never been so disappointed in a business’ customer service.To sum it up, I highly recommend this place if you like to be treated poorly. Nobody within the company will care about your concernsDay 2District manager called me back this morning. All he did was explain why we were charged with synthetic oil when we needed conventional. He was constantly defending his own business & employees even though he wasn’t there to witness. A whole 10 minutes on why they were right, and why I was wrong. Not once did he try to make me feel better about the situation. In fact, he was constantly trying to talk over me as I was speaking. — with that being said, don’t bother calling corporate. They won’t do anything except forward it over to the district manager; who’s not a big help either. Middle of our call, he had me hold on because another customer had called in? Great service!! *sarcasm*You can always change a review, but unfortunately this place didn’t care enough about it.
Good prices, good customer service
After working all night at the hospital, my wife went out to her car and discovered the battery was dead. The folks at Midas took care of her quickly after the maintenance people at the hospital were unable to help.She got a jump, drove over to Midas, and the battery was installed pretty darn quick. She was then able to get home to some much needed sleep.Although she may have been a bit cranky, the staff at Midas was super nice.
Quick polite and very good prices.Trump 2020!
Jeremy and his crew got me in and out along with saving me 80 bucks👍👍👍👍
I have serviced a few vehicles here and most recently my Acura. I went to Sanford Acura earlier int he day and had horrible service to the point where I asked for my car back!Midas in Altamonte is clean and welcoming from the moment you open the door. Jeremy is upfront, direct and detailed with the work that needs to be done to your vehicle, even if you dont understand he is patient with explaining the process to repair (I also watched him communicate with others over the phone and walk-ins in the shop). I will never ever go back to Sanford Acura!! My shop for repairs is Altamonte Midas.Thank you again for giving back to your community by providing quality service and keeping us all safe on the road!
Very good experience at this location. It was an overall positive experience from start to finish. Jeremy the location manager had an incredibly positive vibe and I could see that in the way he interacted with his team and the customers that came in. Had some suspension work done for a fair price and in an efficient time frame. Highly recommend this location.
Jeremy is definitely the nicest manager I have ever encountered. I don’t know much about cars or parts but he was super helpful and understanding! There was quite a bit that needed done to my Chevy Cruze and it was all done in an hour and a half.
Jeremy and his crew were very professional and went above and beyond for my car service needs. Every time we have been here, our service has been above standards. Jeremy keeps things flowing smoothly. Thanks guys for taking good care of my car needs. I will be back for my car care needs in the future.
Jeremy and the mechanics are always helpful. They check everything and recommend repairs that are necessary. Weve gone to this location for the past 2 years and theyve kept our vehicle in top shape.
This place has the best technician the best management this place is all ways clean fine waiting room and great rest room and find out door parking area you could sit down in cool air conditions and watch your TV and wait for your vehicle that is the reason why i like to go to midas
This team is amazing and super friendly. They took the time to explain everything to me and also allowed me to break down what I thought was going on. I would DEFINITELY recommend this to anyone in the area in need of service!
Gave me a free diagnostic when I was SOL grateful to have a new battery 👌🏻
Dont go here.They will give a wrong estimation and give bad service. I went to them to get fix my front wheel was making some noice they told that there was a bearing problem and gave estimation of 1000$ for replacing bearings and brake pads.After fixing new bearing still there was noice then mechanic replied i need to replace new tyres. Actually it was tyres problem not the bearings but they forced me to change bearing. They would have told me to replace the tyres instead of bearings. I will never suggest to go there and I learnt that I should take multiple opinions from different mechanics.
Jeremy is great!! He will ensure that he takes great care of your vehicle.
Very accommodating, I was in a total pinch and these guys went out of their way to fix my truck and get me back on the road!
Ive taken my girlfriends car here for a year, and finally switched my car maintenance over to them as well. Ive been impressed and pleased at the service, timeliness, and quality of their work. For me the best is that Ive never felt them push the hardsale on something expensive and extra that wasnt imminently necessary (the bane of many auto repair shops in my opinion), and theyve always dealt fairly and openly with a clear cut, no BS assessment of what maintenance needs to happen and when. (Ive always dealt with the manager whose name I believe is Jeremy. Hes great)
These guys were great. They did top notch work. I had them do an alignment and its done perfectly. I normally dont let big chains work on my car like that but they have changed how I think of them now. They were $20 an hour cheaper than any other shop and they did the work quick. The technicians were extremely knowledgeable and professional. Great job fellas and thank you.
I am from out of state in Mason Ohio but my son gos to school and work in Florida so when his car breaks down or needs service I call Jeremy at midas he is always vary helpful and gets the job done asap he Always has a vary good professional attitude what a nice person when I come back to Altamonte I am going to come and visit
My car started misfiring and when I called to inquire about spark plug installation, Midas offered me what I believe was the most reasonable price. I arrived a little on the late side considering the work on my car would have taken a little over a hour, but Jeremy made the exception when I explained I started a new job the next day. I’m grateful for this team’s professionalism and willingness to help me out. I’ll definitely be going back and my sister, who was also with me, claims she will come to them in the future for work on her own car.
This location and crew very helpful, knowledgeable, and honest. I’d go back and recommend them to friends and family. There was no gimmicks or added cost or unnecessary expenses or dishonesty . They were to the point and have the customers best interests in mind. A#1
Always great service and always great prices. Would definitely recommend if in need of any automotive service. Cheers!
I always go to Midas at this location because Of Jeremy. He is always there, he knows everything about cars and is always helpful, friendly and honest. They also always get the work done quick. If you call or go ask for Jeremy.
Jeremy at Midas was a true professional. I had a major exhaust issue and was quoted over $1100 to repair by another shop. Jeremy saw the issue and told me exactly what was needed. A flex pipe and a few perfect welds later and my service vehicle was quiet as a mouse. The best and refreshing aspect that it cost less than $200.00. I was so pleased that I wanted him to perform 4 other services that I had neglected. My vehicle is now perfect. Reasonable and professional was my experience. I have complete confidence in this shop. Thanks guys.
Staff is friendly and helpful. Unlike some other companies, they are fair in their prices and arent out to rip you off with unneeded repairs.
The service here was amazing. The staff was very knowledgeable, quick and efficient. I would recommend their service to anyone!Thank you :)
Great overall service experience! Friendly, knowledgeable, professional, and fast. What a combination!
Thought I needed a muffler and they let me know it wasnt that bad They fixed it and saved me money. Will definitely be back.
The service writer was friendly, professional and very straight forward and fair. I had my daughters car in for repairs and will feel very comfortable with her returning for any repairs needed in the future.
The manager Sean is really awesome. He really cares about the customers and ensures that their cars are taken care of. When things dont go right, he does his best to do anything in his power to help, whether is finding a ride for you or giving discounts that are approved. The mechanics are also nice and love doing what they do and give you your care back in tip top shape.
Super nice people! I think I found my new fix it shop. Dont let the name fool you they do lots of stuff! So far they have replaced my window regulator and a belt in my caddy. They were cheaper than several other places I checked. So no matter what you need for your car - go see them!
Midas is great for a lifetime break pad warranty. This location has good specials consistently posted on the website. Walking distance from Panera.
I was 30 miles away from home when i got a flat tire. I pulled up in the parking lot when they were closing at 6pm they saw i was in trouble and did not hesitate to help me out. They stayed late to fix my tire and i was able to get home with no problems.
It was fast. Was out within the hour, but I was there when they opened
If you want it done right, this is the place to go. The mechanic Jeff is very knowledgeable and will get you back on your way faster than you can sign the work order. Fair pricing and won’t charge you for something you don’t need. 5 star service in my book.
I went in for an oil change. Even with a few people in front of me, I was in and out within an hour. The employees seemed friendly and easy to work with.
Always treated with respect and very fairly. Staff is friendly and curteous. No place else for me. Honest and truthful.
The white guy with the beard is so rude and so loud.If you want to provide service for everyone, you should hire someone who would be able to treat everyone right especially if he was your front office representative.
Had MBRP muffler deletes installed on my 15 Mustang 5.0 this morning. Front desk service was excellent and the work was excellent. Great group of professionals. Id recommend them for any muffler work 100%.
Rude!! Hung up on me mid sentence. I called back and they did the same thing. I was simply asking how it was possible to be charged tax on just labor. I wanted to get my brakes fix and would be bringing the brake pads in myself. The rude guy says(I never got his name) if you were a business owner you would know that there is tax on Labor click!! I couldnt believe it. I called back to make sure that we didnt get disconnected on accident...and sure enough he did it again click! Unbelievable.
Had a tune-up done on my vehicle and they told me that my alternator was bad and I did not know my alternator was bad there was no reason for it to be bad. Once I left Midas several hours later my vehicle breaks down. I am a couple of hundred miles away from Midas had to have my vehicle towed and still paying labor hours on my guys driving the truck. How to get a rental vehicle for the guys to get back home and had a loss of work for a day on the guys. The other mechanic said a faulty alternator was installed in my vehicle.. I brought paperwork showing that I had the alternator replaced to Midas and they said that they cannot give me a refund that they do not have any money. They cannot put money on my credit card northa can they write me a check. He said he would have to get with his big boss and after he did this he says he does not know what they are going to be able to do for me since I did not bring it back to their particular location. Had I had it towed several hundred more miles were they going to pay for the tow truck? They are apparently not paying for anything. I called them for days ago and spoke with the manager and he did not get back with me until I walked into his office.. I would not recommend anyone at any time to take any vehicle to this Midas in Altamonte Springs unless you do not care about a warranty.. sad that people can be this way and rip-offs hard-working people.
Great
Jeff is a very knowledgeable technician and got the alignment done on my car in no time and back on the road. Definitely will be recommending this place to others.
More than just oil changes! This location is very professional and well lead by an expert manager.
Jeff is truly an asset to this establishment. I only come here because of him. He is always very knowledgeable and helpful! Thanks Jeff!
I took my 1994 Volvo 850 here to have a oil change and I couldnt behappier with the job they did. I know you say how could they screw up an oil change ? but believe some places can. I brought them my own special filter (Mann) to use and told them exactly what I wanted done, no more, no less because Im very picky about how maintenance is done on my car and they followed my instructions to the letter. Not only that, but Junior and Kevin (the ones who greeted me and worked on my car) were very nice and easy to talk to so Im definitely going to be a repeat customer.