Our family rarely writes reviews but this one is well deserved. Shelby N. was exactly what my family needed as we searched for an adaptable vehicle for my father. She was professional, knowledgeable of the various features in the vehicles and personable. She made time to answer questions about the vehicle after the purchase and made us feel like we had a personal contact at Mobility Works. If we could recommend her to another family, we certainly would. Thank you, Shelby, keep up the great work! The Haynes Family

MobilityWorks went above and beyond to help us find a used wheelchair van that met the needs of our 93 year old mother who still lives at home with the help of full-time caregivers. When we discovered that there were some technical issues with the van, they worked to ensure that they were all corrected. It is clear that they see their job as more than just a business, but rather, an opportunity to improve the lives of individuals who would otherwise be hampered in their ability to get around and enjoy life. We recommend them highly, as great people seeking to help others.

Shelby is absolutely fantastic to deal with! A family member of mine needed wheelchair accessible van and Shelby was able to find us a perfect Chrysler Pacifica and while we waited for it to be complete they loaned us a Dodge Caravan for a week! They brought the van down for a demonstration and they even delivered the van when it was ready. You could not ask for more from this young lady. Her manager was also very nice and accommodating.

I dont know I give this place 1 star people are very kind but the place is in a very tight area specially if coming in a tractor trailer for delivery its not a big rig friendly thats for sure small trucks probably love it good luck big rig drivers

Their Service Team was very thorough in teaching my family and I how to work the new Hand Control System in my 2007 Honda Odyssey. Mobility Works took extra time, before and after installation, to make sure they were doing the job right the first time. No one plans on becoming handicapped yet Im thrilled they were there for me during my transition back into basic independence. They treated me with respect and decency by preserving my dignity. Thank you for a job well done!FOLLOW UP: After my Check Engine Light came on their team invited me back to do a diagnosis on their computer to make sure everything was in Safe Working Order. Their team definitely goes the extra mile to safeguard their clients. Well done Mobility Works! See you at the next Maintenance Interval.

Came in to get a checkup on my mobility equipment a n d got an oil change as well. All done and everything working well. People were very helpful.

Mobility Works in Alexandria came to our rescue recently and treated us with the utmost courtesy and compassion that we have ever experienced. I cannot say enough about how they went over and above to help us. Five stars is not enough praise for this fine group of people We love you!!

Charles was very helpful in getting the perfect accessible van for my family. He was upfront an honest about the costs. Luckily we got a really nice van within our budget. Charles came out to our home and did measurements and worked with my schedule as I am a caregiver for more than one person. He is extremely friendly and helpful.

Always excellent service

I contacted MobilityWorks in Alexandria to order a new wheelchair accessible SUV. They are very professional and helpful. Especially, Ms. Shelby Nelms (a Certified Mobility Consultant) is very supportive and friendly. She takes care of everything carefully and patiently. Before ordering the car, she provided a lot of useful information about vehicles’ options, hand controls, and financing options.I really appreciate all the MobilityWorks team members in Alexandria, VA (Jim OMeara, David Hawkins, and others) for being so supportive and helpful. They are honest and provide excellent customer service. I strongly recommend them for anyone who is looking for a wheelchair and handicap accessible vehicle.

Working with Shelby she was very informative, honest and compassionate about making her clients happy.She has help my family find the right solution.They have a wonderful service department.everyone who works there is very eager to help.

Excellent customer service, Rental Coordinator Donnie is a wonderful breath of fresh air. Goes above and beyond to make sure her customers are pleased and happy. I will definitely recommend people to check her out...

Impressed so far. Looking at buying an accessible van and were greatly impressed by the customer service here. No pressure, great employees walking you through what is needed and what is helpful.

Awesome! Shelby Nelms is the best! She works with you and makes sure you have the best vehicle that fits your needs. The customer service is top notch all the way around. I would recommend Mobility Works of Alexandria for all your special needs in a vehicle.

Very friendly. Easy check in. Wasnt hard to locate with GPS. Pleasant employees

Shelby Nelms and Jim OMeara helped us take care of our father in his final months but getting us on the road and living with a disease that quickly stole his mobility and voice. Thank you to the entire team at MobilityWorks for caring for us and other vets in the DC area. Top marks!

Quality service by Dave and his team. Equipment was promptly installed.

Small staff, strict and yet very eager to assist Customers in finding a, or fixing their Accessible Vehicles

Great customer service & a wide variety of vehicles available to rent or buy too.

Outstanding dealer for adapted mobility equipment - vans, scooters, ramps.

Wow. Expensive even with insurance.

David and his team are a lifesaver! They have my business from now on!

Best place for auto mobility in the area

Great place!

Great rates