This was my first time ever buying a car out of state and without actually seeing the car firsthand. I was a little apprehensive at first, but Uzair really helped us feel at ease. We ran into financing snags and had to bring our own finance but even that process was relatively simple. The team communicated effectively on car shipment and document shipment. We were able to get everything set up efficiently and payment was quick and easy. Uzair gave us updates and sent photos/videos of the car throughout the process.And might I add, the car was ABSOLUTELY immaculate. Very grateful for working with Action on this deal, we have our dream car chilling in our garage now.
Purchased car from out- of -state. Car appeared to be great from pictures, was told no issues, no problems. Salesman was attentive and said all the right things.Price was higher then typical but I went ahead due to the perceived condition. Car arrived 7 days later, visually inspected and then parked it due to no paperwork for tags and bad weather.First time I drove car I noticed a loud roaring noise from rear end.Took car to local dealer who diagnosed it as a bent rear wheel and a bad wheel bearing.Contacted my salesman Ammar on the same day to discuss the issue, he said there was not a problem with the car when it left their site and because I already had car for 1 week before I contacted him he insinuated I had done something to it.-What had been a nice guy during purchase now turned uncaring and indifferent. He would not acknowledge any responsibility for the problem.I repeatedly explained that it had been parked and I had not driven it.He finally said he would discuss with owner and call me back.14 days have gone by.. no return phone call, no email, no contact from anyone and I now have a repair bill to pay from the local dealer for $1.9kThis dealer is great when your purchasing but will not stand behind anything after the sell. Dont buy from this dealer unless you can see and drive the car yourself- you can not trust them to support you after the sale. They either knew about this problem and didnt say anything or did not properly inspect the car prior to selling it.NO RESPECT FOR YOU AFTER THE SALE ! BUYER BEWARE
I had a wonderful experience dealing with this car dealership. Before my car purchase, I went almost to all BMW dealerships to look for an X1 SUV. Then I decided to extend my research and discover this dealership. They had not only the car I wanted but in awesome condition than other cars that I have driven from other dealers. Most importantly, they were selling it a little bit below the market price. The car was low mileage, well maintained, and smoothly driving like a brand new car. They were able to find different financing options for me without any issue. I highly recommend them to all potential car buyers. you dont have to take more words, just try and prove me wrong. Thanks to Ben, keep up the good work.
My experience at Action automotive was outstanding. They took care of me as if I was a client for ever..Great costumer care and very honest and friendly. I’m not going anywhere else. I recommend them to anyone that has a German car. I will be detailing my car with them.. I’ll post about my experience with that as well.
Excellent price on trade in! Ammar had excellent customer service. He stayed super late for my husband and I and made the process seamless. I highly recommend this this dealership.
My experience with Action Automotive was outstanding. From the very first interaction (which was by phone) the level of professionalism and courtesy was top level. Uzair was my sales associate and I cannot say enough good things about his service. I purchased the car site unseen which can be extremely stressful but he made the whole entire process painless. From the purchase to the financing, to the out of state delivery. Smooth as silk. This is the BEST experience I have ever had purchasing a vehicle.....hands down. You guys are the best. Thank you so much. Beyond happy with the car!!!
Tee was amazing. I bought a car from them 3 months ago and the check engine light came on. I brought it in and immediately they gave me a diagnostic report and kept me updated with details about cost and timing. They valued me as a customer and even discounted the cost because I purchased the car with them earlier in the year. I’m ver thankful for their service and honestly when I purchased my vehicle and when it needed repair. Thank you guys!
We were extremely pleased with the service we received at Action Automotive. From the first phone call to the last, the sales rep, Uzair, was polite, professional and knowledgeable of the Tesla we purchased. I always received a phone call/email back when promised and he followed through on every last detail I was promised. I would and will highly recommend them. We will consider them again when we need to purchase our next car.
Quick recap of my experience with these amazing guys.I found a high-end luxury vehicle that I was interested in and found it on Cars.com. I proceeded by calling them and asking if the car was still in their possession and they said yes which I was extremely excited about. I later that day went to go look at it in person. As I drove up on their lot, I am mediately noticed someone came out and stood for me to step out of my car. Greeted me with A big smile and welcomed me. Then they asked if I was working with any individual and I mentioned the persons name I spoke with over the phone. The gentleman went brought the person I spoke with over the phone tell me and then showed me the vehicle that I fell in love with. After that I know the car was mine. Now when it comes to financing they beat my rate my own bank that I’ve been banking with for over 10 years can I offer. They saved me money. Just wanted you to know that they have one over a customer and I can’t wait to refer all of my friends and family over to them. FYI I waited three months to leave this review to see how the car was and it is still in impeccable condition!
MY CAR BUYING EXPERIENCE WAS EXCELLENT AT Action Automotive Preowned Cars, Alexandria, VA over the weekend. First time going to an independent dealer. I scheduled just to check out a used AUDI Q5 3.0T, ended up buying it. The vehicle was in great shape and with decent low mileage. It was squeaky clean from the inside and out. Their prices where reasonable, and much better than their competitors with better quality. These guys are on point! Service here is very quick! There are no long waiting periods, no waiting for finance guy to sign paperwork for hours. You are in and out, which is very crucial for any buyer! If you are in the car buying market, please CHECK THEM OUT! You won’t be disappointed! I will for sure, buy here again! highly recommend this dealership. Pleasure of working with them, Ben was a tremendous help when it came to me purchasing my new Audi, THANKS Ben & Haden and TEAM!
Had the best experience purchasing my Range Rover from Action. Ben helped me through the whole process and made the experience super easy. The vehicle I purchased was like brand new and their prices are so good! Couldnt have asked for a better car shopping experience. Thank you to everyone at Action, you guys rock!
We got our daughter her first car as her 17th birthday present form action preowned cars and wow ! What an amazing car! she absolutely loves it ! My husband is a very though negotiator and very picky when buying a used car, and he has nothing but good things to say about the overall experience ! he’s been very happy and pleased not only about the look of the car but about the quality of it ! We got great customer service and everyone there was very nice and friendly, specially Ben our sales representative. He was very polite and at any moment we felt pressure to get the car ! I would defeneltly but another car from them !
Action Automotive is awesome, friendly staff, competitive prices and efficient. I had the pleasure of working with Uzair who was very knowledgeable, and excellent customer service . They have a great selection of Luxury and affordable cars with competitive financing & warranties for many.
Great customer service. They went above and beyond without us even making a deal yet on a vehicle.
My experience with Action Preowned Cars was outstanding! Uzair took such good care of us. From the first phone call to our final visit. His customer service and genuine care throughout the entire process was unmatched! This is my first experience purchasing a luxury vehicle so of course I was slightly skeptical and nervous at first but Uzair made sure the thoroughly explain and the terms and conditions of the purchase and the vehicle specifications which made me feel extremely comfortable with my purchase. A few days after purchasing the vehicle we noticing a weak start up. Uzair had us bring the vehicle in right away and ran diagnostic testing which turned out to be a simple battery replacement. Uzair and his team replaced the battery free of charge and provided the diagnostic worksheet for our records (which showed that all errors were resolved). I couldn’t have asked for a better experience with this purchase. Thankful to have found this gem!
I am please of how professional these employees are who work at Action Automotive. I must say that from the moment I walked in their office I felt a warmth of quality energy. I bought my white bmw 430i on April 9th and Malik was my sales person, he was very detailed oriented which made my buying experience one to remember. I recommend this dealer to anyone looking for a good car. Way to go Action Automotive.
I had been looking for the Volkswagen CC for forever. Every place I called was playing games and doing all sorts of things to get me there to buy what they wanted me to have. Well, I found the CC right here with the mileage I was looking for and nice price. Uzair was professional and nice and delivered on everything he told me he would. Better still, when I pulled up I didnt have to hope the car was still there because it was sitting out front shining - wheels too - waiting for me. I will definitely buy again from this dealership. Very impressive dealership with nice exotic rides. Thanks Uzair!
I would recommend anyone looking for a high quality car and great service to Action PreOwned!!!
It was A1 facilities and good staff
I was very pleased with service today. Took my rav4 for service today and that guy Tee exemplifies excellent customer service
Where do I begin? First of all, I am a Soldier serving on active duty overseas in Germany. Unfortunately, I was involved in an accident where a deer totaled my vehicle so my wife and I set off to find a new vehicle. We spent nearly two months researching and test driving cars over here in Germany but ultimately decided that it wasn’t in our best interests to finance a European spec vehicle since we were only going to be over here for two more years. I then started searching online to find a vehicle back in the US. After contacting over a dozen dealerships that had the specific vehicle I was looking for. No one took me seriously and just kept passing me off from salesman to salesman. It became extremely aggravating that no one would help a Soldier stationed overseas. Shows how much the average Joe in America actually cares about the men and women who serve to protect their rights and freedoms. So after weeks of message, emails and phone calls, I finally received a reply from someone willing to take me seriously.Mr. Uzair Malik from Action Automotive was more than willing to help me. After a multitude of emails and phone calls, I finally decided to put a down payment on the vehicle my wife and I had our heart set on! Fast forward two weeks... I struggled to get financing because I was overseas and all the banks I have used in the past for auto financing, or been banking with for years all turned me down b/c my situation was to complicated. They said if I was in the US it would be no problem but they didn’t want to allow me to finance a vehicle and immediately ship it overseas. They were afraid that if I didn’t make payments, they would have no way of repossessing the vehicle (which is a valid argument from their standpoint). I contacted Mr. Malik and asked him if I could get another 2 week extension to find financing if I put down another down payment. He spoke with his manager and they agreed to allow me to do that since they were empathetic to my situation and they love their military (normally they only do 2 weeks and that’s it. No if’s, and‘s or but’s about it).Ten more days pass and it’s coming down to the wire, only 4 days left to find financing and then I would lose the vehicle to the next guy/girl waiting to purchase the vehicle. Finally I find a bank (turned out to be the very first bank I asked a month prior; took talking some logic to them) to finance me. The whole time, Mr. Malik was extremely patient with me, never giving up hope that I would get financed. He informed me that after I received the financing, there were more than 50 people that called, emailed and came in to see that specific vehicle. Action Automotive could have very easily said “screw this guy overseas, sell it to the next Joe that walks through the door” but they didn’t. They have been helpful every step of the way! They are even helping me with getting the vehicle ready to ship overseas. I could not be more pleased with the level of professionalism that Mr. Uzair Malik and the rest of the staff at Action Automotive have exhibited. I highly recommend anyone, regardless of where they are in the world to look into Action Automotive before they go to any other dealership!
“ Great Experience! ”I enjoyed working with Haden on my car purchase and appreciate his candid no-pressure style. The walk through of the car was easy and simple to understand . Even with not the best credit Haden help me find the right car for me. Hes a car guy and relates with the auto enthusiast in all of us!!!
Great experience. Very professional. They answer all my question and help me with a PPI. Uzair, thanks so much for all your help!
Great customer service and knowledgeable staff! I had such a pleasant sales experience with Ben who sold me a Black 2014 Honda Civic Si. Ben really made us feel comfortable and confident about our purchase. He is a professional sales man who really helps out all the customers around him. Ben also walked us through the entire process. I’m glad i left with an amazing car in such a great deal. I really recommended Action Automotive ask for Ben.
Principally speaking, I was very satisfied with their services. Good, quick and reliable communication and fair pricing, and Ben is also a very amicable person. Only the incomplete emissions inspection worried me a little and was a bit unnerving, but I agreed to it and eventually got it done. I still dont fully understand why Ben asked me to do it as its the dealerships job, as I see it.Anyways, below the bottom line it was good doing business with them, I think we bought a great car and would definitely go there again.Thank you guys!Sincerely,Falk
I came from WI and they were very flexible with their time to accommodate me. They had the vehicle I was interested in prepped and ready for me to inspect and test drive a day early.Fair up-front prices and no-nonsense approach (vehicles priced low so there is little-to-no negotiation) make the sales process very smooth, and the trade-in inspection process is remarkably thorough.Shout out to Uzair, who treated me very well.
Ben was great to work with! I was an out of town buyer and he made the process extremely fast and easy! They dont put pressure on you to buy. I bought my vehicle sight unseen and they we very accommodating to me, sending a lot of extra pictures and responding quickly to all of my questions. AND they took care of shipping the vehicle right to my front door! I would highly recommend Action Automotive!!
I purchased my first car, a C63s AMG, from this dealership and it was such a pleasant experience. I am 22 years old, and typically an individual that young buying an expensive car is often not taken as serious. Well, coming here I was treated as if I was a normal serious buyer and not judged by my age and I truly appreciated that. These guys do not play games and do not pull any gimmicks under their sleeve. Action Automotive is the real deal. The integrity with them is out the roof. Truly appreciate them for everything. If I ever was going to buy another car, I know exactly where to go. Special shout out to BEN! You are the best, keep doing what you are doing.
I purchased a BMW 740 sight unseen from Ben at Action Automotive. The purchasing process was very easy and Ben worked with me on any questions and concerns I had. He also shipped the car to my door in Ohio very fast after the paperwork was completed.Buying a car from out of state without seeing it took some risk but Ben was honest about the excellent condition it was in and I am very pleased with the transaction. The high amount of positive reviews helped with my confidence.I give Ben and Action an A+ and recommend them to anyone!
Happen to stumble across Action while looking for my Honda Crosstour. I was totally surprised at the quality and quantity of cars on their lot but most of all I was blown away with their professionalism and customer service. Hayden was my Sales Rep and Ben was the manager that helped closed the deal. Both were nothing but a pleasure to do business with and I would not hesitate to buy my next car from them and will be more than happy to refer friends and family.BTW - thanks Kahn for showing me around and taking care of the little things.All the best Action Team !!
Excellent cars and unbeatable prices! Worked with Ben who was so knowledgeable, customer-service oriented, and quick to respond to any and all of our questions. While the location may seem out-of-the-way for the DC area, its worth it. They source their cars from all over the country, looking for real gems. So if youre looking for a used car that has been well taken care of, then this is the place for you. The quality of the cars is exceptionable and will definitely buy from them again, no hesitation.
After my car was totaled in a car accident, I was distraught to be in the process of buying another. Action Automotive had the perfect vehicle for me. 1 of 5 available Volvo 2016 XC60 s with low miles in excellent condition. The team was amazing and helpful every step of the way. I know I have a luxury ride that is both super safe and reliable, one I can pass down to my kids.
I had an outstanding car buying experience while purchasing my Audi S7. Uzair was great to work with, the price was the best I found after a lot of research, and the finacing options were the best as well. The entire staff was very helpful and they went above and beyond for me. Ive recommended them to friends and will certainly return there for my next purchase.
This was one of the best customer service, quality assurance and overall communicative experiences I’ve ever had. Ben, Ally and team were so professional caring and kind. Ben even went above and beyond working through the night to make sure my application was processed. This transition was more than than smooth, and action automotive was more than accommodating having driven from Jersey. I have never experienced such quality service and I highly recommend and will vouch for this business and now extended family any day! They are integral and truly care about their customer. They are honest and supportive in every way. There was no question unanswered, no shortcuts, and no schemes. Everyone was upfront and honest. Ben also made sure that I got the best deal for my buck INCLUDING warranty! I am truly satisfied with my purchase and experience. I will be sending all of my friends there way! You truly do not want to miss out on such superb service and even better vehicles. Thanks again action Automotive!
Terrible place to do inspection, I don’t recommended nobody to come here. Everything is wrong at your car. They just want you to spend money with them for nothing.... when second opinion everything it’s ok.. I’m talking about for 2019 Highlander 15,00miles 🤦♀️🤦♀️🤦♀️
Purchased my vehicle from Judd. He guided me through finding the right vehicle for my family. Theyre prices are amazing and extremely competitive on good condition vehicles. I had stopped by over 5 other dealerships and almost every Odyssey I had seen was pretty beat up. Not the case here and he gave us an interest rate better than my own bank! Be sure to ask for Judd when you stop by the dealership. Ill purchase my future cars from him!
Hayden was the greatest! His attention to detail was very good and he is very customercentric. We were very pleased a glad we went to Action Auto. One of the best car buying experiences i had. Thanks again Hayden
Very, very professional group of folks! Great cars! Great customer service! Ben and the Action Auto crew have Customer Satisfaction as their number one priority - we had a great experience with Ben from start to finish and we ended up with an awesome deal and car. They put in the extra effort and ensure you are happy and comfortable - no pressure sales tactics! Highly recommend the AA team! Sam
First of all The guys at Action are the best! Especially Uzair and Ben a couple of extremely nice and knowlegable sales associates. I picked up a very nice and very clean Audi A6 last night. After the plan A fell through Uzair my salesman suggested I try financing with another bank. Uzair did his magic crunching the numbers and we talked and waited and the bank came back with an approval and a very low APR. I got the car and price point i wanted and ive gained a couple of good friends. If your looking for a Great deal on a nice and very clean luxury vehicle go see these guys they will help get you in a nice vehicle. Cheers to you guys and next time iam in Alexandria i got some chipotle and maybe a couple of beers on me.
Being a novice to purchasing a car, the gentlemen at Action Automotive made my experience painless and I appreciate that. They explained everything every step of the way... I have and would recommend them to anyone who needs a peaceful experience with knowledgeable professionals! Thank you Judd and Ben... very much!
This is the place to be if youre looking for amazing clean reliable preowned cars from regular to super high end cars . Cant go wrong. just ask for Ben a true gentleman . His honesty and integrity cant be questioned I have purchased my first Audi and I got hooked. Im working on upgrading to a Benz like I said cant go wrong . Just ask for Ben and youre golden and Ben will also go out of his way to get you the best deal and rates. Im a customer for life. Thank you Ben
I would say 6/5 stars to this place. Judd is the man! In my opinion, having a dealership and selling cars are two different things. But, this place has both, Judd was very open to discuss and work with me and get me the perfect deal which ultimately I could not refuse. All the people work here as a team and they make sure every stage is as smooth as it should be. No hidden secrets and just straight business, that is how I like it. I got my BMW 328i GT from here and could not have asked for more. The car was in almost mint condition and we are just loving it. Hayden is another person I would love to mention here who took care of the delivery and handing over the keys just perfectly.There is much more good to write about my experience but I hope this is good enough to say that this place is great to get your next car. Will surely come back if again in need.Thanks a lot guys!
My husband and I had the opportunity to work with Ben. And was one of the best and most easy experiences that we have had buying a vehicle. have definitely recommended to coworkers and family! These guys are truly great, they are willing to help you with anything you need.
Great car buying experience. Ben was awesome, very pleasant person to deal with. Ben is genuine and very humble. Excellent price that I paid for the purchase of my vehicle. I am very satisfied with my purchase. Go see Ben, you wont be disappointed with the service or the prices of the vehicles.
Ben provides the best customer service on the planet. I recommend him highly!
I always tried to avoid buying a car through a dealership until my cousin mentioned Action preowned cars and to ask for Ben. Wow what an experience. I immediately felt at ease. The honesty, integrity can’t be questioned. A true genuine person. And I’m a person you have to and must take seriously. And Ben did. I purchased my S550 and never been happier. Customer for life. I change cars every 2 years. Ben is the man to deal with.
Outstanding customer service and hands down best car buying experience. Ben helped me every step of the way with my purchase and did a facetime call for me to see the car since I dont live in the area. They have a great inventory of vehicles mostly priced at well below market value. Highly recommend!
These guys are terrific. I worked with Ben and he was wonderful throughout the purchasing process. We got a really good deal on the used car I wanted and they gave us a fair price on my trade-in. Worked with me to get the deal done and the financing organized. I had a minor service issue on my vehicle that needed to be taken care of after the purchase and Ben was very responsive to getting it taken care of professionally and as quickly as possible (and at no cost to me). Gave me a loaner for the time I was going to not have my car which was great. I cant recommend this place enough. Ill be back to see them again when its time for my next purchase.
This is not your typical used car dealer. My first contact with Action Auto I spoke with Ben. In or outside of buying a car, Ben is one of the nicest persons you will ever meet. I called about a car that he had listed and we talked about the features, history, condition etc. in great detail. I’m an engineer so we ask a lot of technical questions. He was great to speak with and he answered everything I needed to know. No sales pressure, no bragging about his business, and mostly he talks to you on a even level meaning not down to you. We went through the purchasing process and Ben kept me in the loop about financing, where he actually had a better deal than my own bank. Other paperwork arrived and was very complete and ready for signature. So, you can tell this guy is great to work with.Here is what separates Ben from the rest of the dealers I’ve talked with for the last couple of months. Just as I was about to send back the paperwork and that same day another car came up on the listings elsewhere. The only difference between Ben’s car and the new one was the color, everything else was the same. Ben’s car was white and the new listing was blue. I really wanted this car in blue but was going to settle for white since there was no blue cars of this make and model available. Unfortunately, I had to call Ben with the bad news that I had to follow my heart and buy the blue car which I would have been happier with and not his white car. Ben was not upset, he was actually happy for me that I found what I truly wanted. He said “Sometimes things happen for a reason”. After a few more minutes into the phone call I could tell this guy really cares that his customers buying a car that they really want even if that mean its not one of his listed. Folks this should be how all used cars dealers treat customers. I’m sorry I didn’t buy his car, but I’m happier with the one a truly wanted. My wife will be looking for a car in about 18 months and Ben will be one of the first folks we call. Well done!
I have had the greatest experience with the general manager Ben Shabib and the rest of the team there! I highly recommend to purchase vehicles at Action Automative and for sure will be a returning customer some day! They gave me the best deal and I couldn’t complain. Thank you !
Cars are over-priced in my opinion. Fair buys, but nothing in good or great buys when using information from CarGurus.They dont seem to have Carfax information, and Im kinda leary interacting with them.
Just purchased my first vehicle from Ben. He listened to what I was looking for and helped me choose the right car for me, a beautiful BMW 5 Series. I would (and already have) recommend him to people I know. I will be a return customer, for sure! 😊
This is been absolutely the best experience I’ve had in purchasing a car! One month two cars Ben did an outstanding job! Very professional super friendly. Best customer service!Ben deserve millions ⭐️ ⭐️
Wow... What refreshing car buying experience! Amazing, courteous well informed team without high pressure sales antics. My wife and I went to many Porsche and Audi dealers in the area but the service, price and overall experience at Action blew them all away. Thank you for the no nonsense and amazing service! You are the industry gold standard!Jack
I worked with Ben....his customer service was excellent, he went above and beyond to make sure I knew everything about my GL450. Made my purchasing process the best Ive had thus far!!!!
Action Automotive Preowned Cars provide an outstanding services to their client. Ben was simply amazing! Experienced and very knowledgeable, his attention to details and his way to make you feel about buying a car were simply world class. I would recommend him without any hesitation to anyone who wishes to buy a car.
Purchase a top notch car froma top notch crew. Very professional staff. Had the pleasure of Working with Uzair and he made the entire experience painless. I appreciateTime, the patience and his honesty.If youre looking for quality and honesty in a car and staff, stop in Action Automotive.Tell them a satisfied customer sent you.Thanks to Uzair and the staff.Rick Scott
Friendly and very knowledgeable staff. Cars are super clean.
Ben is the man. Best customer service Ive ever experienced. The cars are great quality and dont be afraid no Lemons there. I have been a victim of a bad salesman/dealership so I understand when someone screws you. But Action Preowned is a good and loyal place. Thanks for my GL 450 and TLX Acura.
I dealt with Haden upon arriving to the dealership. he was respectful, knowledgeable and did not pressure you to take any action. I ended up buying the car the next day. The day I bought the car i dealt with Ben and he was also very respectful and very thorough when going through all the paperwork. This dealership also has a 7 day return policy. I ended up taking the car to a bmw dealership to get checked out. The tires tread was very low and I contacted Ben to see if they would replace them and they had no problem replacing them. My experience with Action Automotive was amazing and I cant wait to buy another car from them.
Hands down world class treatment. Ben is a true gentleman. Treated me not as a customer but a family member. I always had my doubts about car dealerships and car salesman. Until I met Ben. My family and I thank you sir. Awesome car to an awesome treatment.
Judd is the guy to go to! We had such a great experience buying our new pre-own SUV! No pressure, no hustle. I can stretch enough how great my experience was! Do not hesitate for one second before going there! the whole team is great! My kids love my new ride!
I really appreciate Action Pre Owned for taking care of me, handling business the professional and right way. Great service and team here. Ben really helped me out and made sure I was completely satisfied. Thanks again guys, I appreciate it.
This appears to be a genuinely honest business Ben and Uzair was conducting their due diligence upon my arrival. My sister and I had questioned the price of the vehicle. For a small dealership, these guys are very polished, knowledgeable of vehicles and have impeccable customer service. I even got a chance to meet the owner who assisted with putting the floor mats in the vehicle that I purchased. I love to see owners with a “can do”; “no task is beneath me” and “ we are a team” attitude. For these reasons, I will certainly refer all of my family and friends that are looking to purchase a vehicle. Five stars to the AA-Team for sure.
Judd and team were not kidding when they said they lived in this place. It is like a home, great quality cars, humble office, and great service. We knew what we wanted and Judd was able to address our questions with honesty and transparency that is unusual in a car buying experience. Thanks for being there for us! I won’t hesitate to introduce my friends!Keep up the good work and attention to quality!Jim and Tack
This was the easiest most accommodating, car buying experience Ive ever had. I worked with Hayden M. He was knowledgeable, courteous and transparent through each step of the process. I will definitely return to Hayden at Action Auto for my next purchase.
A++!!! This place is great, mixture of inventory casual cars to fancy rides. Uzair took care of me, great help, knowledgeable, and best of all patient with all the questions I had. Appreciate Uzair getting me in, taken care of and out of there in no time. Process was a breeze and definitely satisfied with my vehicle!
Excellent cars for fair price, people VERY respectful and patience.I recommend 100% .
Ben is an amazing professional. He was very helpful, patient, and courteous, his knowledge about the vehicle selections made the transaction process very smooth. I wish i could give him a million stars. This is our third car buying experience with this company and the professionalism of Ben and his team was remarkable . We will be back because we are car fanatics. Stop by and ask for Ben. Carl QP
One of the best car buying experience I have had. Ben and Aly were awesome! When discussing the price of the car Ben went beyond what he needed to show me the cost of similar cars on the market to justify their price. Based on the quality of vehicle I am beyond pleased with the price. If you are looking for a high quality vehicle with low miles Action Automotive is the place! I would recommend them to every and anyone. I will return for my next vehicle!
I had a great experience with Action Automotive purchasing a used 2019 Tesla Model 3. Uzair was the only person to physically call me in regards to an interest on a car and was very easy to work with getting everything ready. They have a great selection and things move quickly with very reasonable prices. It was worth the 4 hr drive to Alexandria from NC.Thank you, Uzair and Action Automotive Preowned!
This is been absolutely the best experience I’ve had in purchasing a new car! Ben did an outstanding job! Very professional super friendly. Best customer service!
Great staff and quick services. Highly recommend.
Finally I can relax now 😁 my daughter got her early birthday present. She was really thrilled after test driving the Jaguar XE!!! Looking at her in that car.... PRICELESS!!! The next day, my wife got her own birthday present, an Audi A4!!! We never felt this way as soon as we got to this place. The only person who greeted us with a welcoming smile and very pleasant, Mr. Judd, stayed late on a Sunday night and much later time the next day to help us throughout the process. My family and I were very happy and satisfied with his customer service...We highly recommend this place!! Lots of nice looking cars, a friendly face at the door... and the price? Let’s just say, we got 2 awesome cars within 2 days!! Thank you Judd and Action Automotive Pre-Owned Cars for giving me a peace of mind, and making my girls very happy!😄😄
I must say that this place is the best car dealership in DMV. Ben was so kind and so helpful. They are so honest and real that you never wanna buy a car elsewhere. They have a variety of luxury cars that have low mileage and the best price. If you are planning on buying a used car, I highly recommend Action Automotive!
Judd was great starting at first contact. There was a tremendous amount of focus on the customer and the process was fast and easy! Great selection, good pricing and superb customer service.Update- 5/4/18- I can’t say enough about this dealership and specifically Judd. They have been outstanding throughout the ownership of my Mercedes. I had a slight issue when I picked up and they had it taken care of at my local Mercedes dealer without any hesitation. They stand behind their vehicles, offer great pricing and have been responsive. When it’s time to upgrade again, I will buy my next vehicle here, hands down. Best dealership experience I’ve had.
My entire experience was great from start to finish. My salesman Azur was knowledgeable about my 2015 Gensis and went to great lengths to explain every detail of my contract. He made my family (little lawyer)(inside joke) and I feel at ease. Everyone was very professional. I would recommend Action Automotive to anyone. Thank you again for a great car buying experience
I contacted Action Automotive concerning a Mercedes SLS AMG. After searching for months on Autotrader and Car Gurus nationwide, I narrowed it down to a couple of vehicles, one of which was at Action Auto. They clearly had the best price and I believe it is because their overhead is low. Most of these types of cars are sold at big fancy sports car dealers or Mercedes dealerships whose overhead MUST be sky high to pay for all that excess. I was concerned that the customer service would suffer but it did not. I dealt with Judd Addy, salesperson, who was always available for questions via email, text and phone. After driving 7 hours to Alexandria to view/purchase the car I was concerned about the many things that could go awry. The car was as promised and ready, battery charged, paperwork ready to go. We were in and out of there in two hours.My overall impression was of a small business ready to do anything to gain your trust and business. My only complaint was that the title took longer than promised to arrive in the mail and required some follow up phone calls.I would not hesitate to purchase from Action Automotive again.
Haden was courteous, knowledgeable and quick to respond. He went over and above to get me the best deal possible. These people have quality service and unbelievable cars. I will be buying another car from this company
I had been looking for a specific exotic car and was trying to buy locally in the NY area. Although there were a few cars that were good candidates, I needed to widened my search. I located one in VA that looked to be an exact match with all the right stuff. It was located at Action Automotive Preowned Cars in Alexandria VA. I wanted to purchase from an actual dealer of the brand I was looking for, so at first I was a bit skeptical. I called and spoke to salesperson Hayden. I told him I was from NY and needed to get as much information as possible prior to the 4 hour drive. Hayden was extremely professional and was very patient with all the questions I had. He actually switched our call to his mobile phone so he could go to the car for a complete real time walkaround inspection at my request. His attention to detail and clear explanation was enough for me to plan the trip. My wife and I headed to VA for a test drive and final condition review. Upon our arrival, Hayden greeted us, and his upfront honest demeanor was immediately evident. He provided an extensive test drive and stated that we could have the car inspected by a local dealership if we wanted. Due to their 7 day Money Back Guarantee, we decided to take it to our local NY dealership. It passed with perfect results. We negotiated the deal with Hayden and when we came to an agreement, we purchased the car. Throughout the entire two week process from test drive to receiving the title, Hayden was always available and continually in touch with me. His attention to the overall customer experience was greatly appreciated. I have dealt with “Used Car Lots” in the past and thought I may be in for that type of “treatment”. I am glad to say I was pleasantly surprised by the high end car dealership feel Hayden provided us throughout this experience.
My wife and I just bought a car from them and what a dream of a transaction! Easy, no pressure, honest and super friendly!!! Everyone that works there is friendly and willing to help out. I don’t think I have ever recommended and enjoyed a car buying experience as much! Strongly recommend! Special thanks to Judd! PS-we had the car checked by the dealer and they said it was great, this dealership is terrific!
Brionna Smalls, BEST DEALERSHIP IN ALEXANDRIA. When you go there you won’t feel rushed to make a decision. Very helpful!! The car selection is amazing! Go there just looking your going to end up buying !! I went looking for a car posted on car guru and it was there and flawless. The price was amazing. Upon arriving I was so nervous this was my first car and I went alone! Judd deserves 5 stars for customer service and personality. The whole experience was so informative and I felt so safe to purchase. The whole entire team is amazing including the service place next door!!
Extraordinary lot and even better customer service.5 stars, 10/10, two thumbs up.Action Preowned is fantastic place if youre interested in purchasing a vehicle.Theyre a no-nonsense kind of place and really value the customers perspective and their wallet. They work diligently to provide a comfortable car-buying experience and it shows with the associates they have.I had the pleasure of working with Ben to purchase our SUV. First and foremost, the vehicles on the lot were definitely put through some superb detailing and it shows. Ben was very knowledgeable about the car, understood our situation, and did his best to explain all the processes that go into buying a car. Not only that but he was transparent with us, letting us know exactly what was going on at what point during the purchase. Superb associate!For anyone planning on purchasing a vehicle and somehow finds this car lot and this review, know that you are in good hands when you go through Action Preowned.
Great experience, the car was as advertised but much better when got to see the car and drive it. I had a unique situation as my husband was in Germany and they worked with me. Went above and beyond with customer service. Great car, great people!
The customer service was incredible and they helped me to get the best deal all way. The dealers were friendly and their only goal was to give me the best deal. I would really recommend for everyone to check them out to get the best cars for the best deal. Trust me you wont regret it!
Action Automotive and their staff were all kind and professional. As a first time car buyer they made the car buying process easy and informative. I personally dealt with Ben and he really took the time to sit down with me and go over all the different options they had along with different financing plans that they offered. I could tell he wanted the best deal for me. I would highly recommend Action Automotive to anyone.
They are not honest here. I found a car and worked to purchase it on Tuesday evening through the phone and even sent my license and agreed on price. The salesperson, Haden, never closed the deal that evening. Then, he didnt return call or texts until late Wednesday. He assured me that the car was mine. It would not be sold to anyone else. He didnt ask for a deposit or anything. Then, he called the next morning to say that it had been sold. I dont know what type of shady operation this company is. I even had funding from a national bank, but they dont work with independent dealers like them. I would stay away.
Good choice of cars. Good customer service very professional ask for Ben !!
This place is amazing! Haden was the best salesman ever and really worked with me to figure out what I was looking for. He helped me get the best interest rate possible and made it his mission to ensure that I truly enjoyed the car I was purchasing. I recommend this dealership and especially Haden as a salesman to anyone! These folks are all about no pressure and only want to make you happy.
Ive bought dozens of vehicles and i cant speak enough to my level of appreciation i have for this dealership. They have a beautiful selection of vehicles and a great staff. I highly recommend. Ask for Judd, he definitely knows what hes doing and got me in and out in no time.
This place is great. Everyone was very friendly and helpful from the time we walked through the door until the end of the sale. I would highly recommend using action automotive. We will definitely use them for our next car purchase.
After experiencing multiple dealerships Action Automotive was by far the BEST dealership Ive gone to. I am 21 years old (first time buyer) and Action Automotive truly took care of me. The staff was great and super reliable. I highly recommend this dealership to everyone. Also I was able to get my first dream car at a great price. Happy to say I am a proud owner of Subaru WRX!
By far the best dealership hands down for your automotive needs!Purchased a pre owned BMW X5 M recently and love it!!!Best prices in the entire USA!!!Go check them out!You won’t be disappointed.Ask for Uzair(Salesman).Kudos ⭐️ ⭐️⭐️⭐️⭐️⭐️
Very trustworthy and responsible, sold me basically a brand new car that was just what I was looking for. Salesman Haden helped me get financing and helped every step, and turned a difficult process into something much more straightforward into getting me on the road.
Farook has the best cars on his lot. Ben was amazing and easy to work with. I only buy cars here as a result. Super professional and overall good guys to work with.
I have never car shopped with a non-dealership business before now. But I can say that Action Preowned has changed my mind. Ill lay it out simply...Pros--------- Great selection of vehicles at very competitive prices, often lower than the competition- Very knowledgeable sale staff. Considering they have all makes and models, Judd did a good job explaining the car features and not just spewing salesperson BS. Im a car guy and can spot that a mile away.- Friendly staff. Judd was great! Very funny and made me feel at ease.- Transparent pricing. They laid it out and answered all my questions. They were able to clearly explain why the car was priced the way it was. They were also able to work with me regarding pricing.- No pressure sales.Cons--------- Dont expect a fancy, shiny dealership. But thats ok, lower business cost = better prices for the customer.Give this place an opportunity to earn your business. When you first pull up, it may not look like it, but I promise you this place is one of the best places Ive ever been to buy a car, and Ive bought MANY cars.
I bought a 2017 Audi S5 from Action Automotive and had the car checked out because Ive had experiences with other dealers lying about vehicle condition etc. Judd told me the vehicle had been checked out and was in excellent shape, he gave me 5day money back guarantee on the vehicles mechanical condition as well. The car checked out perfect and Im extremely happy. I will keep purchasing my vehicles here.