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Becker Auto Repair
1811 S Nokomis St suite b, Alexandria, MN 56308, United States
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Becker Auto Repair
Comments
St
Review №1

Im giving this business a 3-star (good) rating because of the owner, Todd, and his help in resolving my problem there. The quality of the work here was good. Just be wary of the man at the front desk with the glasses. Hes usually the one answering the phones. Hes older and Caucasian. I dont know his name but I had a terrible experience with him there today. Work was done on my car without my explicit authorization and just know that in Minnesota you have a right to a written estimate before any work is done on your car. I came in for an oil change and a check engine light. That doesnt mean I automatically authorized repairs for the check engine light! This man had a lot of assumptions. I wanted to get a general idea of what the problem actually was - hence why I took it to a repair shop. Any repair shop can use a check engine code reader to give you a general problem code. Then from there, you can decide if you want them to dig deeper and/or actually fix something. This one employee was the only problem Ive ever had at Beckers. He made it out to be my fault when he is the one who never gave me a written estimate by law of the suggested repairs before performing them. I was naturally upset at this. At the end of the day, I wouldnt have been so upset if he hadnt made so many assumptions and personal comments like oh I wish we hadnt taken your car appointment at all. When I demanded to see their Minnesota state license to do Automotive work, thats when I talked to Todd. That man at the front desk should definitely be written up. He called me unappreciative for work I didnt authorize. Todd even acknowledged the guy was under stress and apologized for him. Because of how great Todd was in the situation, I decided to pay for the service instead of spending more time on having them undo the repair. I recommend going to Shutters for automotive work, but if you do go to Beckers, the work will be good and timely. Just avoid that man at the front desk. Unfortunately, I wont be going back to Beckers because of that man.

Sh
Review №2

Extremely professional and trustworthy. They get the job done right, and sell me only what I need. Have been a customer for years and they continue to exceed my expectations. Highly recommend!

Da
Review №3

Check engine light came on and Todd got me in and replaced the part so quick. Very appreciative!

Kr
Review №4

Great place! Super kind and very reasonable.

Br
Review №5

Honest professional service. If your in need of a good mechanic I highly recommend Becker theres a group of them here.

S
Review №6

Incredible. All my service intervals came up at rhe same time, not a job I felt like doing. When I first called I got a friendly voice on the line. I’m impressed, great staff. The shop and office are clean. The staff is great! Definitely found a new shop! Thanks for the wonderful experience! Will definitely refer others!

Ky
Review №7

The owner Todd is great to work with

no
Review №8

Incredible service, incredible folks they have working there. I was having some stalling issues with my vehicle (which I didnt take care of right away due to money, and admittedly a bit of laziness). I called the shop; while they were busy, Todd said hed be able to fit me in! I dropped my vehicle off, and they were able to diagnose and fix the problem in no time! They were very helpful and knowledgeable about explaining what was wrong, and they were very fair with their price. Nice dudes who put care into what theyre doing, would reccomend this place to anyone.

Ja
Review №9

I had an emergency tire situation on Tuesday on my way to work, I stopped at the shop and they were able to get my car in right away, inspect it and take care of it! They were absolutely helpful and understanding! I cannot stress enough how much I appreciated their willingness to help. They fixed it and I was able to make it to work. Excellent customer service, thank you.

La
Review №10

If your in need of some honest guys to do a job on your vehicle... then stop in at Becker auto they will treat you with the upmost respect period!!

An
Review №11

This is the most reliable and honest shop Ive ever been to. Ive lived in 5 major metro areas and numerous rural towns and this shops customer service is second to none. Their technicians skills also stand out! I cant praise them enough.

Da
Review №12

These guys are fantastic and do an excellent job for a very fair price! They truly care about their customers and staff.They also have rental equipment like skid steers with LOTS of different attachments, mini-excavator, enclosed and equipment trailers and construction job items and tools.

Ry
Review №13

Very hrlpfull

sw
Review №14

Very great pricing, with amazing customer service. Always there to make sure things are working correctly and care for the vehicle and the customer.

Tr
Review №15

Great service, Im from out of town and had a an emergency situation,. Even though they were busy they were able to get my truck in at a moments notice, thanks for everything.

Al
Review №16

I can’t say enough nice things about these guys. Thank you Carl for taking care of our F350 at the last minute on our way back to Cincinnati. Great work at a super fair price. I would highly recommend.

Vi
Review №17

Todd is a great, honest guy. All of the mechanics in there know what they are doing, and are as honest as anyone could be. Definitely recommend

PA
Review №18

This is a very honest and great repair shop that clearly puts their customers first by doing the right thing.These guys are very knowledgable and skilled technicians and I appreciate you guys helping me out of a bind!Best of luck to you and thanks for what you do!

Le
Review №19

A few years back we brought our truck here because CEL came on and it was not running quite right. These guys did the diagnostics & it turned out to be a misfire due to a worn out ignition component.All they did was replace all of the old and worn out components with new ones and our truck still starts and runs like new even with 254,000 miles.Thanks for all of your help, everything is still working top notch to this day!Sorry I completely forgot to leave you a review.

Mi
Review №20

A fair auto repair place they will do it right and they charge a fair price. I have been going there for years.

Br
Review №21

Great service, blew a wheel bearing about 23 hours from home, fixed it in two hours and we were back on the road. Even though their schedule was crammed they made time to help us out.

Mi
Review №22

Trustworthy, fast and friendly. Todd and staff do a great job.

Lo
Review №23

First time yesterday to have head lamp put in very good service. Thinking about changing repair shops.

sc
Review №24

Excellent service/advice, great attention to customer needs

Ke
Review №25

Great people, very knowledgeable

Mi
Review №26

Great group of guys and great work, delt with them all the time and they are always friendly.

Ra
Review №27

The guys in shop are very friendly, low price and even if you feel that is expensive is worth it, thanks Todd for your help, I appreciate it!!!

Bi
Review №28

Great friendly guys that get it fixed right the first time.

Al
Review №29

Excellent service, fair price.

St
Review №30

Great service.......

Mi
Review №31

They are very nice and didnt try to force me into doing anything. Gary took the time price shop the parts and make sure it was something I wanted to do.

Na
Review №32

Always knowledgeable and helpful. Willing to get us in at the last minute to try to fix our problems.

Wi
Review №33

Great Auto repair shop, very friendly and reliable guys. Quality, reliable work, with low prices.

Tr
Review №34

The best in the area!

Th
Review №35

Todd is awesome and he is affordable

CM
Review №36

Great rental service

Ry
Review №37

Friendly

Ch
Review №38

Great help

mi
Review №39

Very courteous

Information
3 Photos
39 Comments
4.9 Rating
  • Address:1811 S Nokomis St suite b, Alexandria, MN 56308, United States
  • Site:https://beckerautorepair.com/
  • Phone:+1 320-762-8060
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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