The parts and service departments were very helpful. We had a blown tire while traveling and remarkably they actually had the right one in stock. They removed our luggage, replaced the tire and put everything back neat and clean. Thanks guys.

A joke, My classic has less than 140K miles and nobody knew how to run a proper diagnostic. I have grown up with Mercedes with over 400,000 miles. I told them I had a general diagnostice - and they ran the general too. The ABS is a part under warranty for my model, yet they want me to pay an arm leg and 1/2 kidney to fix something they are aware of being faulty AND COVERED UNDER MERCEDES. My other Mercedes is taken to a different location for REAL results. Really, 140K miles for a 21 year old classic??? And they can never seem to fix it?? Had the convertible roof repaired and it is messed up too - even MERCEDES can not put the roof down. DO NOT HAVE SERVICE DONE HERE.

I WENT IN TO HAVE MY CAR DIAGNOSED AND I WAITED OVER 15 MINS THEN THE SERVICE PERSON RETURNED HE BASICALLY PASSED ME OFF ONCE HE WAS INFORMED i DID NOT PURCHASE THE CAR FROM THIS LOCATION. I FIND THAT TO BE SO UNPROFESSIONAL & PREFER NOT TO USE THIS LOCAION FOR SERVICE.

Just seems like nobody there wants to help/work/or enjoy their job. So dead in there.