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Tuff Truckin
1918 Ledo Rd, Albany, GA 31707, United States
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Tuff Truckin

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G
Review №1

Stopped by and went over the items I wanted. Due to Covid-19 they had nothing in stock. They were 6 to 10 weeks out.

Ro
Review №2

Amazing experience. Very professional and efficient. Highly recommend for all your Truck Modifications

Er
Review №3

Very nice employees. Descent prices on truck equipment.

Jo
Review №4

Taylor is very knowledgeable and friendly.

mi
Review №5

Matt and everyone else did a great job

Ch
Review №6

Great company and people to deal with. Best prices in town. They always have what I need.

Va
Review №7

People are nice and store is nice,waiting area ok but if they tell you it will take 1 hour with appointment it takes 3

Pr
Review №8

Great folks to deal with. They have the very best shop equipment!

Ma
Review №9

The customer support from Matthew has always been outstanding. The lroduct knowledge and hisbunderstanding on the corresponding installation for any service hour part of any installation has made me want to return time and time again. Highly recommend Tuff Truckin and the prices are as shopping online for that better price

Ja
Review №10

In and out in minutes. Knew what i wanted and they had it.

Dr
Review №11

We used Tuff Trucking recently to upgrade tires and wheels and liftkit on wifes Jeep. I feel like these people care about doing things right. Excellent service after the sale. They stand behind there products and services. All of there employees had great attitudes, that lets you know there probably good people to work for.

Cu
Review №12

Tuff trucking was great done an excellent job installing my Ranch Hand, everyone was great

Ta
Review №13

Got great items u can order but the girl never called back ? Guess they didnt want our $

Wi
Review №14

Great experience all the way around. Truck looks great. Will definitely be back to add some more things to my truck. Thanks Tuff Truckin

Da
Review №15

Cal and the crew are the best

Ta
Review №16

Customer service is awful !!!!! Performance for our heavy duty truck needs for is good.

Ja
Review №17

Cal and the crew are great and I wouldnt take my truck no where else.

Je
Review №18

Had an appointment at 1pm to get some ranch hand grille guard bracket changed out(rusty). They didnt even touch my truck until 230 after I had to keep asking what the deal was. After they finished with my truck, I inspected it and the grille guard was was all scratched up from the removal and reassembly. When I pointed it out to the employee, he pulled the truck back to the shop, sprayed it with some spray paint and called it fixed. He said its the same paint they used to paint the grille guard. Thats impossible since the grille guard is powder coated and not painted. The paint sheen didnt even match. Its obvious where the touch up was made.He showed no desire to make it right. I wasnt the only one having problems that day. Another guy was in there, had an appointment at 1030 and I left at 330 and he was still there. He was told over the phone what he was getting done would take 2 hours max. I guess not keeping appointments are a common thing here. I would never recommend this shop for any reason.

Je
Review №19

Very friendly employees and great customer service. If you need some aftermarket parts for your truck Id recommend them 100%

Ri
Review №20

Definitely check these guys out 1st For all your truck needs

Br
Review №21

Great selection of truck accessories and knowledgeable team. Always buy my truck stuff from here. Prices are usually the best around also.

Ba
Review №22

Great products great techs to work on your TruckMrs.Bowden is super nice lady. 😎

To
Review №23

When I started price checking over the phone on a rugged bed cover for my new to me Toyota Tacoma, Ross at Tuff Trucking took up the time with me and and answered all my questions, which is more than I can say for another place I called. I went by Tuff Trucking this morning, and since I was from out of town, and even though they were short handed too, they still worked me in and got it installed professionally .Very friendly and great customer service.

Ri
Review №24

Great place for getting accessories and they even install!!

tr
Review №25

Great place to deal with. Very good prices. Couldn`t find anyone locally or on the net that could bet their prices. I`ve bought 2 lifts, 2 sets of fuel wheels, ranch hand, and a tool box from them. No problems period. I installed all my on stuff so can`t speak to there work.

Mi
Review №26

Very snooty counter people. They acted as tho they had better things to do then to help the customer.

BR
Review №27

Awesome place Great staff and service

Ju
Review №28

Been using Cal for years, only person I buy any truck/car accessories from. I recommend this place to everyone that asks about my vehicles..

Fl
Review №29

I took my truck to get a 6 inch lift. Truck left with the rear axel leaf springs wiyh out casters and u bolts. Drove it home the next morning the rear axel started to walk on me so i took it back. The guy at the front matt seemed to not even care that my axel was indanger of coming off. Along with there terrible alignment pulling hard to the right. I was told the alignment was in spec by the manager when clearly it was not. Was told id be called back not intill i called and asked for the owner did they start to make sure my truck was fixed properly. End result is my rear axel is back the way it should of been and my truck drives straight. The owner is a great guy even personly delivered my truck to me. Id recommend them but double check there work. Your life may depend on it

Ha
Review №30

Great fast and friendly service, shop Local.

An
Review №31

Very friendly staff. These guys can be given a description of a product and know what your talking about. Awesome service!

da
Review №32

Good prices. Great customer service

Al
Review №33

High as heck but great service

Tr
Review №34

I had an appointment 3 months ago at Tuff Truckin to get a fifth wheel hitch, frame hardware and a spray in bed liner done. I dropped my truck off and was given a ride by their shuttle driver back to my office. My truck was completed before the time originally given and the shuttle service was able to pick me up again. Once back at the shop a technician went over all the work that was competed to make sure everything was done correctly. Could not be happier with the entire experience. I am heading back this week to get tires, level, brush guard, lights, and window tint done. I wouldnt take my truck anywhere else to get this amount of work done.

Mi
Review №35

Had a horrible experience at tuff truckin in Albany GA a few days ago they are the worst in customer service!! We had an appointment to put on steps for a brand new 2016 Toyota Tacoma when we set up the appointment told them on the phone we live and hour away they said thats fine and scheduled an appointment for 1:30 we get down a little before then my wife & I bought a $300 yeti cooler while we were waiting for them to get to the truck now we both wish we did not buy it from them well to make a long story short we waited 3 hours just for them to get to the truck!!!my wife asked one of the workers when are they going to get to our truck he got very rude with her for no reason!! Well they finally got finished after 4 hours!!!then the man that put on the steps starts saying the transmission is bad in our brand new truck!! Which we have had no problems with this is the worst place we ever been to and would not recommend this shop to anyone!! Wish we didnt give them our hard earned money because they do not deserve to stay in business if this is how they treat paying customers!!!

To
Review №36

If could give 0 stars I would...they sold me spacers for a 3500 truck of mine to get back tires off my airbags..it was EXPLAINED the purpose of my truck..well after putting spacers on loading my trailer 200 miles into trip spacer cracked well with weight of load as tires flexed from broken spacer it burnt up my wheel bearings in rear end.. Beings we didnt KNOW spacer was broke truck was drove until it literally melt my axle housing.. After 3 weeks down time losing money in my small business they say they arent liable for KNOWINGLY SELLING ME SPACERS NOT RATED FOR A LOAD...Im out of 3k dollars bc of this companies illiterate knowledge of the crap they sell...STAY AWAY FROM THIS BUSINESS THEY ARE NOT HONARABLE...

Da
Review №37

Woofie takes great care of his customers and employees, great products.

Do
Review №38

Great place for accessories

Je
Review №39

Really helpful, and friendly employees.

Ra
Review №40

Super helpful help

Jo
Review №41

This shop is the worst in customer service!! My daughter & son in law & I had an appointment to put steps on our 2016 brand new Toyota Tacoma it to them 3 hours to get to our truck when my daughter asked when they were going to get to the truck because we live out of town the worker dont know if he is a manager or not glgot an attitude & very nasty with her which was uncalled for!! After 4 hours waiting for them to get done the employee that put the steps on our truck said the transmission was bad and the gears would not shift we have been driving this brand new truck for over a week now with no problems but just to be on the save side took it back to the dealership where we bought it just to check it out they said there is absolutely nothing wrong with the transmission!! & wanted to know who said there was we told them a employee that put the steps on at tuff truckin in albany,Ga!! this man needs to stick on putting side steps on and leave transmission work to a real mechanic!! They didnt just loose one consumer they lost my entire families business by how they treated us!! I would never recommend this truck shop to anyone!!

ST
Review №42

This is the worst place I have ever been too!! Just bought a brand new 2016Toyota Tacoma truck we ordered some side steps for it at tuff truckin in albany,Ga & made an appointment for them to put them on to themy on the phone when we scheduled the appointment we live out of town just to make sure they could do it when we got down they said no problem so we get down there our truck sat in there parking lot for 3 hours before they took it back to start on the steps I ask one of the workers how long it was going to be because we have already been waiting 3 hours he snap & got very rude with me told me he doesnt control when they take it back there to work on vehicles it is the way he talked to me that I didnt like yes I am a smaller type woman & those man was big tall and made me feel like I was getting bullied by him well went back in there very small waiting room waited another hour for them to get done with the side steps it took them a total of 4 hours to finally get done with my truck wait not done yet when the man that puts on the side steps brings the truck back around he starts saying is this a brand new truck I responded back yes then this man starts telling us the transmission is bad in it and wont change gears at first my husband thinks he is joking then the man kept saying to him we just drove this truck to Valdosta back to cloumbus where we bought it and down here to Albany with no problems with nothing wrong the truck!! I am not a mechanic but the way they man said the truck was jumping think we would been able to tell if the transmission was bad We left Albany & drove the truck back home all the way to Buena vista Ga with absolutely no problems with the transmission or anything else on the truck he is not a certified mechanic or transmission expert all he is a man to put side steps on trucks & installed toolboxes he has no right saying that someone vehicles is tore up when all he did was drive it from their parking lot to the back of their building!! We also bought a $300 yeti cooler from them when we first got there but wish we did not give them our business at all!! The only reason we went there because my dad has done business with them several times before and never had trouble with them but we will never do business with tuff truckin in albany,Ga ever again!! This is sure not how you treat customers that are spending their hard earned money!!! Would not recommend my worst enemy to this place!!!

So
Review №43

I have had two seperate apointments at this place both times the apointment was at 1:30 pm the first time they finaly got to my truck it was 7:30 before they put on my brushgaurd . Then today i had a 1:30 appointment they never did my truck i stayed until 6:57 pm once again missed my doctors appointment . They hadnt even touched my truck . The had been trying to put auto steps on a guys truck sinced they opened the man had been here all day . They were to incompetent to figure put how to wire his truck they Have never heard of youtube to look up the write wires . So i spent my entire day off wasted . Who ever owns tuff trucking please fire those incompetent idiots i would like to get the owners number for a formal complaint this was the worst service i ever had

C
Review №44

Great staff and owner! couldnt ask for better selection and prices!

Su
Review №45

I waited more than 5 hours just to have fog lights installed, and I wasnt really pleased with the work. I was a very unhappy customer !

Be
Review №46

Good people and product knowledge is great

Ge
Review №47

Friendly and helpful.

Bi
Review №48

Everything you could ever want for a car, truck or SUV!

Ti
Review №49

Expensive and unfriendly service

Jo
Review №50

Has everything

Je
Review №51

Great place

Je
Review №52

Not much on hand

Information
17 Photos
52 Comments
4.3 Rating
  • Address:1918 Ledo Rd, Albany, GA 31707, United States
  • Site:http://tufftruckin.com/
  • Phone:+1 229-883-8700
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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