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AutoZone Auto Parts
4967 Cherokee St, Acworth, GA 30101, United States
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AutoZone Auto Parts
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Ju
Review №1

Customer service was absolutely amazing. Was assisted by Anderson. He truly went above and beyond the call of duty to get my vehicle back on the road. He definitely deserves a raise. This is my first time at this location and Im impressed. I would recommend this AutoZone because of the service I received today. Keep up the fantastic work guys!

Ke
Review №2

Was able to get a part cleaner I needed that I couldnt find anywhere else

Is
Review №3

Amazing customer service especially Travis such a pleasure to come in and him ring us up and a great manager

Ja
Review №4

Sam was very helpful with checking and replacing our battery. Ready to travel! Camping in the area. Glad to find this reliable store!

Je
Review №5

I went in to purchase spark plugs, oil, oil filter, air filter and more for my husband to do a tuneup on our Toyota Tundra.I gave the employee a paper with the trucks information and she looked everything up and grabbed the stuff for me in a matter of a few minutes.5 stars 🌟for promptness and being friendly.

Ro
Review №6

The employees at this spot are quite knowledgeable and very helpful.. much more so than the advanced auto on Baker rd.. the guys over there apparently dont know the difference between a coupe and a sedan...

Sa
Review №7

Who knew lawn mower belts too.thanks Jeremy you guy are awesome

Ta
Review №8

The staff were extremely helpful and knowledgeable. They even fixed my car for me after I bought the part. SUPER SERVICE, THIS IS MY AUTO ZONE 4EVER!!! THANKS MR.JOHN!

Ca
Review №9

Friendly service, knowledgeable, sells person#10 he was very helpful

PB
Review №10

Friendly staff. Always can find exactly what we are looking for inside this organized and clean AutoZone.

Da
Review №11

Real helpful ppl.

Lo
Review №12

Çàlled them about my alternator seeing if the warranty was still good on it. Looked it up and it was. Didnt have it in stock but a store that even closer did. Called that store to make sure they did and it was waiting on the counter when I got there. Easy Breezy, no headache just simple for once. All couldnt of happened without the Good Lord to begin with. Both stores were Awesome!!!!!

Pj
Review №13

The Manager is a RUDE MAN, HE DOESNT MIND EMBARRASSING HIS GREAT EMPLOYEE !!! OR ME AS A CUSTOMER AS WELL AS A WOMAN AND SENIOR CITIZEN!!!

Ja
Review №14

This auto zone store is the best #1

Lo
Review №15

Horrible customer service!!!!!Could not even be bothered to greet their customers. Zero effort to be helpful. Walked out and went right next door to buy the part I needed due to totally rudeness!

Cw
Review №16

Getting parts on the old Buick now it,s ready to roll after nine years😁😆and all is good.

wa
Review №17

Great service. Friendly associates.

Ch
Review №18

They do their best

Em
Review №19

Kind staff. Ordered part ahead and picked it up with no issue.

Mi
Review №20

Good, professional,curtious service.

Mi
Review №21

Great service. Great variety and availability of products.

Yo
Review №22

Great variety of parts customer service is fantastic

Ri
Review №23

The place were youll find some of your parts. And some skill customer service.

Tr
Review №24

Service tends to be better than advance auto.

Fr
Review №25

Very nice and knowledgeable staff

Ro
Review №26

Very good customer service

mi
Review №27

Travis really helped me out thanks again !!!

DA
Review №28

They usually have everything I need, or am looking for on any given day. The prices are great, the staff is helpful, and the shelves are stocked with a variety of tools, parts, and products.I always check here first because its usually one stop shopping due to my aforementioned statement.You have plenty of parking, with an easy to find location.I recommend you check these guys out for any of your future vehicle needs.

Cu
Review №29

Excellent customer service! 10/10 would recommend! Much better than so many other locations! My entire family has been shopping autozone for 20 years! So many more to come! The staff is always so helpful and knowledgeable!

An
Review №30

I stopped by this place with a car that I was test driving and considering purchasing, although this is a difficult time and extra precautions have to be taken, I was helped above and beyond by a guy name Travis. I just absolutely love place where the people actually care about the customer. Very cool guy, very knowledgable and very professional.

Bl
Review №31

I went to this location this morning to get light bulbs for my company vehicle. When I got back I noticed that I had been charged for an item I did not want or ask for. The Item was only $1.65, bulb grease. I could potentially loose my job because I used a company card for this purchase. This was a dishonest act by your team at this location. I understand trying to increase average basket and margins, but to do it in this fashion is illegal. I will post this on social media and I have not decided if I will look into the potential legal aspect of this or not. But heres the real deal. This could turn to a class action law suite. Follow selling process dont be lazy and throw something in a bag hoping someone doesnt notice.

Ti
Review №32

I hope they have what your looking 4, I always find what I need

Ri
Review №33

Great speedy service

st
Review №34

If I could give a negative review I would give it a negative 5 stars. I dont normally go to AutoZone here on Glade rd for the simple reason the stores employees are not very friendly not very helpful. For example just a few minutes ago I was leaving the store after asking an employee if they had tire blugs he acted as if I should have known where and didnt even inquire what my needs were. I have no clue as to what a tire plug looks like or even how to put one on a tire. They had 4 kits and as I was looking confused and noticably not sure if it was what I needed. So I decided to go to ORileys auto parts next door. OMG as I was leaving the door alarm sounds I didnt notice it but an employee said that I didnt beep on the way in so I asked him if he wanted to search my purse he refused and said hed rather get my tag number. So we left and when I got out of the car at the gas station I saw one of those sensors for security stuck to my foot! I brought it back he just said okay very rudely. How embarrassing it was for him to call me out in front of the other customers. I will not be going back ever

R
Review №35

As a savvy shopper I look for more than competitive prices. AutoZone adds value to the customer experience. Its clean, well lit and service is stellar. Another great part is these guys know what theyre doing. Jerome came outside and installed my windshield wipers in the middle of a rainstorm. I recommend going here before anywhere else. AutoZone is my go-to for parts and supplies. 5 stars!

Jo
Review №36

Was helped today by an individual who took his time to explain how to replace a battery. Amazing staff! Such a wonderful experience.

Ni
Review №37

We were driving through Georgia, on vacation, when our CV joint in the half rear axle broke. As we were trying to figure out what we needed and how to fix it, the store manager, Amin Izquierdo, came out to help. He went above and beyond what a normal employee would do, and we couldnt be be more grateful and appreciative. If I could rate this store 10 stars I would. Thank you, Amin.

Do
Review №38

Very Helpful

Va
Review №39

As always they are a happy crew. They have excellent quality of work and help my budget as well. I dont go anywhere else. Shout out to CJ Nellums. Get well and come back to work....

Je
Review №40

Love it! Great employees!

Ka
Review №41

Since Vince left this location its went downhill!!! No customer service and they are rude!!! Im highly dissatisfied with this location now! Sad part is I live walking distance and I was a regular but not anymore! I will go out of my way to not go to this location ever again!

Ja
Review №42

Has everything you need for your car

Ca
Review №43

Very professional place.

T
Review №44

The managers are great and love the one with the tattoos he is so nice and helpful!!

Je
Review №45

My car was smoking and overheating. Thank God there was an AutoZone right off the highway. Mike Nelson and his crew really saved my car that day and my wallet. They fix the solution and instructed me on how to take care of it from that point. Great customer service and great information.

Ch
Review №46

My phone was acting goofy and I accidentally posted a 2 star rating. I blew a trailer tire and didnt have the right size socket to change it. I pulled in to the store, bought the tools I needed and changed the tire right there in the lot. The staff was friendly, helpful and accommodating.

BE
Review №47

Long story short, the staff is not familiar with the job, and one staff perpetually, Mr. Douglas has an almost hostile attitude when I tried to used a compensation given by the store manager.Earlier night the cashier spent half hours but cant refund my money back, because he is trying to refund a gift card into a merchandise card. Spent half hour and no progress at all! Had to go back on second day.Then it is the only good part of the store. The Store Manager Vincent found out the mistake, apologized for the employee and give me a coupon as compensation. I mean it is not really his fault, and he still do what he can to make up for the customer. Thumb up to him!But thing goes down the hill after that. Today when I go back the staff Douglas doesnt honor the coupon. I was shocked because that is not what the manager told me earlier. To make thing worse, his face is like no way I am gonna let you use it. Thats enough, I paid and walk out b/c I dont wanna waster another half hour.Listen Douglas, I dont have to shop at your store. The only reason I go back is because Mr. Vincent is so sincere and convinced me the untrained staff is just a accident. I am so stupid to believe it and have you destroyed my trust. I have been fool once, and today is the second time, shame on me!

OL
Review №48

One has to stand in line forever to purchase anything or to ask a question the place is way understaffed. ..UPDATE... I guess I need to be patient because at the end of the day they will try to help you will serve me to get you the right part at a good price. I thank you for helping customers and I see you guys out there changing batteries, windshield wipers. I appreciate it because theyre getting free labor from unpaid mechanics.

Jo
Review №49

These guys, and gal, are great. Very knowledgeable and customer service oriented. I have a great experience every time I walk in their store. Thank you!

Fl
Review №50

Nice staff, always seems to busy (always get the right parts the first time)

Ki
Review №51

Stood in line, only customer at the time for 5 minutes while the guy talked on the phone to who I assume was a customer, not a problem. The problem was I was never acknowledged, a simple “be with you shortly” would’ve sufficed. So I decide to walk through the store, as he was on the phone for quite some time. So I’ve more people came into the store I decided to stand back in line, waited a few more minutes and then another associate whom was not there initially helped me after he finished helping another customer. His attitude bordered I don’t want to help you but I am going to smile and pretend to because I need my job. At this point I have still received no acknowledgement of my wait but here’s the kicker another customer comes in not long after I finally get to the register and is informed someone will be with her shortly.

Bi
Review №52

Always extremely helpful.

Av
Review №53

Good store, great staff. Sum wait times do occur

Po
Review №54

Great and fast customer service! It only took them 5 minutes to change my battery without an appointment. Great people and great place!

J.
Review №55

Nice parts store. Ive been to this locations a handful of times and they always take good care of me!

Br
Review №56

Cataclean, was told its the best-known product to use for my situatiom! we shall see how it does!

Ti
Review №57

Always keep your receipts their return policy is very strict if you do not have your receipt and packaging youre out of luck no dice and you just lost money because you cant return something you do not need always open packages very carefully cuz you might have to return it hopefully Im just telling you something you already know

Da
Review №58

Very helpful finding the part I needed.

Ta
Review №59

Went here Monday 7/29/19 to get a battery about 4:45pm. Some female manager gave a horrible attempt to assist me. She came out with the battery machine to hook up to check if my battery needed to be replaced and didn’t even know how to hook it up. We literally were out there 15+ mins due to her incompetence. Then when she finally figured it out, she got the battery but couldn’t install it. So we’re both looking crazy outside and she’s looking at me to explain how, but your the worker?? It took another male manager to come out there and hook it up after 15 mins of her being confused. Autozone why would you have a manager that doesn’t have a clue what she’s doing. She is not manager material. I felt like my teenager could’ve been more competent at this. Are ya’ll just taking walk up managers with 0 experience. Very disappointed. I am a female as well and love to see women in the positions but hire someone with a half of a clue what they’re doing.

ha
Review №60

Guy behind the counter was helping us look up a product and stopped midway to assist another customer, got the new wiper blades from the shelf and went outside to change them. He never returned to finish helping me with item. Wont be going back

Id
Review №61

Got the parts needed in a timely manner. Most helpful.

ja
Review №62

Store manager amin went above and beyond

Am
Review №63

They were helpful and full of knowledge

J
Review №64

Bad staff, sat around and talked while old white gentleman did all the work. Smart allec red headed kid who knows it all, took 45 minutes to pull the part I ordered online. Crackworth all the way

Ty
Review №65

Great help on the spot didnt hesitate changed rear light bulb thanks again#retiredlife

Ky
Review №66

Nice people they took great care of me

Ly
Review №67

Very good the man was very helpful

Ja
Review №68

Got what you need fair prices. Dr.Doug behind the counter👍👍👍.

Ma
Review №69

Fast and friendly service

jo
Review №70

Great service but needs to come with right part

Mi
Review №71

These guys are very helpful and a pleasure to do business with

Sa
Review №72

Fast and easy just how I like them lol

Ke
Review №73

The staff knows nothing about parts. If you dont have a part number they have no clue as to what theyre looking at. Save some time and go to Napa

Jo
Review №74

Better mechanically inclined employees never better service or prices anywhere. Thanks David!

Te
Review №75

Great customer service & very helpful!

AN
Review №76

Service was great. Great variety and fair prices.

De
Review №77

Good supply of auto parts and supplies with fair prices.

Jo
Review №78

They had just what I needed

Sh
Review №79

Great place to get parts for your car

Ky
Review №80

When youre in a bind they have exactly what you need!

To
Review №81

Solid customer service.

S.
Review №82

Good selection. Easy parking

Pa
Review №83

Always friendly and helpful would recommend this to anyone who needs parts.

Ju
Review №84

Great service and good sale price on the oil change supplies I needed.

Co
Review №85

My favorite of the three local auto parts stores. The manager and staff are knowledgeable, service-oriented, personable, and routinely go the extra mile.

Si
Review №86

The people here are rude and dismissive. They answer questions that are not asked just so they can say no. I have never had a bad experience at Autozone. But then again I have never been to this one. I will wait till I get back to Roswell.

ri
Review №87

Buy most of my auto parts there. Always very helpful.

Ch
Review №88

Always friendly and got the part quickly.

Do
Review №89

Great employees at the Acworth location

Mi
Review №90

They are all really nice and helpful.

Ka
Review №91

Always helpful, good prices and great service

Ro
Review №92

Fast prompt service, very knowledgeable.

sc
Review №93

Great employees, Excellent help.

Ke
Review №94

Purchased Battery, the tech kid was terrible. If not for the help of another tech I would have cancelled my purchase.

Ka
Review №95

Prices high for plastic clips

Bi
Review №96

Always good service.

Sc
Review №97

SUPER customer service!! We were traveling from Miami to Indianapolis. Our vehicles windshield wiper gave out on us. The manager changed the windshield wiper and a headlight on a complicated BMW.. in the rain. Thank You Richard!!

Ri
Review №98

Employee that helped me went above and beyond to help me and I didnt even have to ask.

Ma
Review №99

These guys are great! They are super friendly and go out of the way to help out with difficult issues.

Ch
Review №100

They have everything automotive that you can ask for and a very friendly staff I would highly recommend them to anyone.

Information
15 Photos
100 Comments
4.3 Rating
  • Address:4967 Cherokee St, Acworth, GA 30101, United States
  • Site:https://autozone.com/locations/ga/acworth/4967-cherokee-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A942&y_source=1_MjQ2NzI2OC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 770-974-6007
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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