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Advance Auto Parts
4840 Baker Grove Rd NW, Acworth, GA 30101, United States
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Advance Auto Parts
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Ja
Review №1

Great parts store. The Morning manager is awesome.I wish I could remember his name. I was tight on money and desperately needed rotors and pads. He gave me an excellent deal on everything I needed. I broke a cheap ratchet I bought just for the replacement and went back to upgrade not expecting a refund on a $4 part that I abused. And He gave me a refund and a discount on the better ratchet. I highly recommend this parts store. Thanks for helping out a person in need of a break.

Ju
Review №2

Went in and showed him the parts what I needed and (Bam) got it. He was very helpful and friendly

Da
Review №3

Helpful staff.Local nearest store had the specialty K&N replacement filter I needed, same price as Amazon Prime. Difference was having the filter in my hands, 20 minutes after seeing it In Stock, and calling the store to verify that they did actually have it.They also had the Mobil 1 oil change items needed, CRC Intake Valve cleaner, MAF, as well as Throttle Body cleaner. I threw in upper cylinder injector cleaner-lubricant for good measure.After performing intake valve cleaning, MAF sensor cleaning procedure, replacing filter, and also doing a spray and wipe throttle body cleaning - I stopped by the next morning regarding my check engine light.AdvancedAutos generally have an OBD code reader customers may borrow.I took pictures of the apparently, 3 codes, the reader detected.I will Google them after submitting this review.If you use their OBD reader, start your engine and let it idle a few moments before plugging the OBD reader into the OBD port.Usually on the left side where the drivers knee would be. Somewhere in that area behind a door or flap often marked OBD.Car runs like it should now.Before self servicing, I had rough idle and occasional engine stalls at stop signs and red lights.Now if I could find the secret to clearing the codes.Check-engine light is annoying given that now my engine is running like new.There are 53.5K miles on it, so I will in a few moments be installing new spark plugs gapped yesterday.Also purchased from Advanced Auto.I also much appreciate the store clerk throwing in a packet of dialectric boot grease with my spark plugs.Advanced Auto Parts, Baker Road. Acworth, Georgia.

Sh
Review №4

Great service and good folks! Go see them for a pick me up when your battery fouls up your Friday morning!!

Ro
Review №5

I have mixed feeling about this store, the employees knowledge seriously lacks.. had to do a simple brake job on an older accord and they swore up and down that I was doing something wrong when THEY were the ones that gave me the wrong parts and even insisted they were correct... after literally showing these people the correct parts and proving they were wrong, they shrugged it off and really didnt care at all for wasting both mine and my clients time..

Ja
Review №6

Great management! I highly recommend this place.

Ju
Review №7

Cool folks got the help I needed. would be 5 stars but was ignored & had a hard time getting their attention even upon speaking with them.

Jo
Review №8

Staff is surprising somewhat helpful.

Ri
Review №9

They installed a battery for me. Thank you!

Je
Review №10

Wes and the man who helped him install my battery this morning were great!! Thank you both for your help.👍🏾👍🏾

Cr
Review №11

Bought some gloves, was really looking for hvac o-rings lube.

Fr
Review №12

In & out quickly.

In
Review №13

Helpful staff.

Jo
Review №14

Great customer service and support.

Be
Review №15

They open at 9:00am no 8:30 be prepared to be waiting

Ni
Review №16

Fat lazy manager fat lazy dint want help me to find them belt

La
Review №17

Nice and helpful!

Jo
Review №18

Fast service!! Really nice Staff!😁❤❤❤

Ro
Review №19

Quick service

Bi
Review №20

Friendly and very helpful on finding parts. They even offer help on how to install parts. If your battery is giving a problem they will check it out and install a new one if necessary. They also keep a record of parts you purchase there. Good for novice and professional.

Lu
Review №21

Horribe horrible customer service told me to check youtube and avoided the question. Wont ever come back

Ry
Review №22

Great service and help!

Ti
Review №23

They have different kinds of things then other auto part stores

Jo
Review №24

Costumer service didnt want to do anything. Excuse to other costumers, its sprinkling rain out side they dont allow us to go out while raining.

Ja
Review №25

You need auto parts then this is the place to go!

Sh
Review №26

Brandon was exceptional in helping me with my FOB battery. I appreciate the time and assistance.

Tr
Review №27

Very courteous and helpful. Installed my battery for me (and I felt so bad because it was 90° out!)

RC
Review №28

Staff friendly. Always in stock.

Yu
Review №29

Customer service was poor, I needed to have my car battery charged. The very unenthusiastic employee, Jacob, was CLEARLY annoyed while helping take the car battery out also stating “we used to get paid for this, but we don’t anymore”. When I came back after an hour, he simply handed me the battery and said “here you go”. it wasn’t untill I started putting it in myself that he came to “help”, however he demonstrated his lack of experience by putting the nuts back on IN THE WRONG PLACE and forgetting to put a washer back on between the nut and bolt. I will not be coming back to this location.

Ta
Review №30

Clean store, very friendly, and helpful.

Qu
Review №31

Staff very friendly and helpful but need to have more than one or two associates working on a Sunday when a lot of DIY people work on their cars .. we waited for about 15-20 min for assistance and there was only one other customer in the store at the time

Av
Review №32

Good store, helpful service and very clean. The general manager is very nice and helpful and gets the job done.

Ja
Review №33

All your automotive needs

Co
Review №34

Chris and the rest of the team on the day of November 8th were some of the most helpful people Ive ever encountered in an auto parts store. Amazing team

Le
Review №35

I used to live by this place and in the past theyve given me good information, so I went back today even though theres a few places closer to my house. I had to get my battery replaced and Greg was incredibly helpful, more so than he had to be. I feel better about my car now.

Je
Review №36

Chris delivered superb customer service; all the smiles and knowledge. Scored some awesome sale items (power bank, air fresheners, etc.). Definitely will return!

Ka
Review №37

Great part selections

Ko
Review №38

People who have a microscope to see what you were saying were true and you were saying were you not going anywhere in this state of mind you have a lot more than you think of it but I dont know what to do along the lines you have a microscope in the game you have a microscope in stock lol I have vacuum that can only make you look more comfortable in a little more space with your body to get to know your face or whatever your own needs are the same as your last chance of doing that for the last few months of this week or something you can just say to the store that it was the only way you would get it to work with you in

Mi
Review №39

I needed a radiator and this store was the only one around who had it. Danny was great and reminded me of the other stuff Id need to do the job. Top notch service and knowledgeable people.

Mi
Review №40

Great service

Mo
Review №41

Some of the worst service I’ve had in a long time.This place was horrible and didn’t help me at all !! Out of 4 employees!!!! I wouldn’t recommend them to anyone !!

Bi
Review №42

Bought a radiator and the first one I ordered had a leak in it and lost about 3 gallons of coolant. Andrew the manager exchanged my radiator and replaced my coolant without any hassle at all. Definitely a place I will recommend to shop at for your parts.

Ch
Review №43

Very nice place to shop they have just about everything automotive that you can think of I would highly recommend them to anyone.

Li
Review №44

The VERY best customer service Ive EVER had!!! Trustworthy, kind and AMAZING is how I would describe the employees at this location!

J.
Review №45

I have to say, I dont much care for the policy that you have to order online in order to get the discounted prices(offered, through email/otherwise, directly from Advance Auto Parts). Its degrading to employees/makes them appear ineffective, inefficient, unneeded. Why they wouldnt allow employees to allow same pricing only makes me think theyre attempting to phase them out, altogether. I would say shame on corporate Advance Auto Parts, I guess its just a sign of the times.Not to mention, their discounted prices are still more expensive than Walmarts regular prices!

mi
Review №46

Its a parts store so as long as they have what I need thats worth three stars. The two extra stars are for the freindliness of the staff, their competency, and eagerness to assist.

Pe
Review №47

Asked about a product and the older guy was very rude and disrespectful in his answer. His customer service skills are very lacking!!

Al
Review №48

Great

Br
Review №49

Austin was so helpful. He helped me find the right sizes for my windshield wipers then put them on my car. Thank you, Austin!

em
Review №50

Chris is a POS! He should be ashamed to have a nasty attitude and doesnt believ that HIS company gave me a refurbished alternator! (Yes Chris.. your company does sell refurbished alternator that arent store brands!!!) and guess what A-hole.. I got my alternator replaced!!!! Dont go there... drive the extra few miles for better costumer service... or do like me... dont go to any advanced auto parts anymore.. that was my last business with that company!!

Sh
Review №51

I do my own oil change and this is a good local place to get supplies and they recycle the old oil.

Ke
Review №52

I Bought a battery .$162.00. Did not use the battery in any way. Did not try to put in. Took it back but they cant accept returns. $23.00 for the core because the return policy is written on the receipt. I had the option of lying about it being the wrong battery but did not take it. The one star is only there so I could post this.

Ja
Review №53

Service sucks. Dont ask for advice. Sent my wife to get a spark plug socket. And the worker gives her the wrong one. 50/50 chance of getting it correct😶

Jo
Review №54

This location has very helpful employees.

Ga
Review №55

Very knowledgeable and helpful

JP
Review №56

Very poor service and incorrect parts. Lady had no clue and the gentleman at the front was very rude.

Te
Review №57

Nice

Ja
Review №58

Got a new battery for my bike, friendly and knowledgeable staff

Tr
Review №59

Wonderful customer service and nice, clean store.

Be
Review №60

Staff was knowledgeable and very accommodating. Thank you

Li
Review №61

In and out fast, great service and friendly staff

Ja
Review №62

Nice clean store...Great manager.

Ri
Review №63

Really helpful. I always go to this one.

Ge
Review №64

Knowledgeable and friendly staff with competitive prices.

Ki
Review №65

Very helpful and friendly staff.

Lu
Review №66

Always nice and helpful, and good prices

Je
Review №67

Very helpful staff.

Zh
Review №68

Fast help, fast at answering your questions

Ja
Review №69

Customer friendly and very helpful😊

Ti
Review №70

They sell junk. I bought a alternator from them and have to keep switching it out every couple months. Beware if you buy remanufactured auto parts here...

Sc
Review №71

If they dont have it they can get it.

Do
Review №72

Good people

Ro
Review №73

Good service and good parts...

Ro
Review №74

Dont go to this advanced they never have anything

Br
Review №75

Sale associates were rude and not very helpful at all. They told us they dont loan tools even though it says in huge words on the front of the building that they loan free tools. We were in the parking lot so we wouldnt be going far. Ill take my business5 minutes down the road to AutoZone from now on.

Ki
Review №76

Great service.

St
Review №77

Got exactly what I needed!!!

Wh
Review №78

Great selection knowledgeable employees

Ra
Review №79

The place where I am going to pick up the parts.

To
Review №80

Had what I needed, but very slow help that day

Ga
Review №81

Helpful and friendly service

ja
Review №82

Horrible service,returning stuff is a hassle 😤🙄

K
Review №83

Great customer service

Ta
Review №84

Very helpful.

On
Review №85

Great customer service

Gr
Review №86

Very helpful.

Is
Review №87

Bad costumer service!!!

Da
Review №88

Very helpful

Se
Review №89

Very knowledgeable and helpful

Jo
Review №90

Good place

De
Review №91

Great place

Ma
Review №92

Good service

Ch
Review №93

Buy online, save $

Ah
Review №94

Good

Ta
Review №95

Manager was very rude

Va
Review №96

Excellent customer service 👍🏼

Jo
Review №97

I came to this place to check the battery, which was not working well, I was attended by a very friendly employee who even though it was raining, checked it and confirmed that it was wrong, and helped me choose a new one.Beyond just doing his job, the kindness of Mr. Helps to spend a not very pleasant time and return to this place if I need to buy another spare part.The previous review is because before coming to this place I had gone to the place where I had bought the battery, located at 41 and Acworth du West, the two employees did not want to look at the battery because it was raining (a few drops of time fell from time to time), if possible I will not return, although surely these guys are not working here for long.

Information
31 Photos
97 Comments
4 Rating
  • Address:4840 Baker Grove Rd NW, Acworth, GA 30101, United States
  • Site:https://stores.advanceautoparts.com/ga/acworth/4840-baker-grove-road?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 770-974-0176
Categories
  • Auto parts store
Working hours
  • Monday:8:30AM–8:30PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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