Sold me a faulty caliper that destroyed my brakes and rotor. Refused to address the damage then said I had to pay again for the caliper and core to get the part warranties honored. Lost 239 dollars in this economy buying parts at Napa main st acworth. Still waiting for my core refund over a week.

Always great service and everything I need local!

Could use a cleanup crew. More employees too. They have their drivers do stock and they make them drive dirty cars. Most of the time, the cars are in need of repair. How do you work with auto repair stores and they dont help you fix your cars? Could use more respect towards all employees.

Knowledgeable people and good prices

Great parts people. There to get you back to it. Fast.

Sick of this store not being open during posted hours. Google says closes at 4pm. The sign on the door says 3pm and the doors are locked and lights off at 2:45. Ive had a part here for a week I cant get my hands on. Drive somewhere else if you need parts.

Walked out of store today... I was the only customer and 2 workers behind counter. Zero acknowledgement that I was there, no offer to help. Found what I needed and went to counter. Both on computers (1 got on phone after a couple minutes). Person at register I was at continued with his work on computer. Never acknowledges me, never told me he would be with me in a moment, absolutely no concern for customer. Just like I was invisible. After standing there 5+ minutes with ZERO acknowledge, NO customer service - I walked out. Pick another store... These guys dont seem care about your business! Unfortunately I had to pick 1 star, but 0 stars is what I got for customer service.

Always well taken care of at this store.

Great service, they actual came out to my car..Thank you!!!

Were able to get a part that no one else had in stock or that could even get it

Im not sure if this is the correct forum to use, but I feel I should let someone know. Earlier today I saw someone in your company car (hatchback) on main street bullying another driver. The middle aged white male driving got so angry with the driver of the other vehicle because they yielded (at the yield sign that says Yield to turning traffic btw) turning right on to Nance road. He then followed her SUV dangerously close down Nance road, all of the way blaring his horn like an imbecile. I would never step foot into your business after seeing character like that. What a shame that a grown man felt the need to act like such a child, and its also a shame that he represented your business while doing so.

Cool guys there.

Always got what I need. Not to mention most of the folks there are very knowledgeable, friendly, helpful, & courteous

Very helpful staff

Awesome location. Great knowledgeable staff!

Elmer as always went beyond trying to help me out, I dealt with him many times and always been good to me.

Great oil prices and variety for my European cars

If you are looking for some auto parts then go here!

Painfully slow to help customers when staff were clearly available stocking/inventorying. Helpful when finally helping us

More professional and knowledgeable than some of the others. You can find many of the more obscure parts/fitting/hardware/fasteners here.

In & out quick with a simple 12mm Hex Wrench I couldnt find any where else.

Excellent service and knowledge by the main manager, I am happy to endorse this company completely.

This is my go to auto parts store. High quality parts and people who are always friendly and helpful.

Nice guys usually have what I need

Never go wrong with NAPA, always helpful finding what I need.

Napa know how! Always great customer service.

Nice place with knowledgeable people!! And I got a free NAPA Chase Elliott hat!!

Nothing but grumply old men here.

Asked for help with getting a battery unscrewed and the older man there responded well Im off in fifteen minutes..so I got a jump and took my business to AutoZone off exit 278 coming off of interstate 75 and got the issue handled with their help in ten minutes.

These guys have real integrity!! Saved me a ton of money over something very small.

Fast service and the best parts in town.

Tried to help butt tester both did not work.

Service always good

Great service

Great customer service !

Tried to sell me battery, but said they couldnt put it in; went to my dealer and didnt evenneed a battery.

Quality parts the first time.

Great assortment of parts

Pretty good

Need a part here you go

Great informative service

Excellent

Awesome