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Metro by T-Mobile
1510 Washtenaw Ave, Ypsilanti, MI 48197, United States
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Metro by T-Mobile
Comments
se
Review №1

They were all very helpful

Pe
Review №2

They have amazing service amd the people working there have amazing customer service.. Holla at mark ( trust me you know who Im talking about).. Not only is he amazing but he helped me out and gave me his card.. MetroPCS on Washtenaw ask for Mark hes an amazing person and will solve all your problems if you have any... Thats the reason why I stay with this company because they have amazing people behind it..

Mi
Review №3

Great service Mo was very helpful

Ho
Review №4

Terrible Service! The management here will scam you if they haven’t already.I asked for a new phone. They sold me a used non metro pcs phone and they did not give me any headphones that were automatically supposed to come with it. I found out it was used when I called corporate to make a complaint about the service I received. I had no idea the rabbit hole got deeper. When I called this location to tell them this, they, meaning “the manager” got angry with me, so I had to report them. Still in the process of it.

De
Review №5

Love Moe, Abe and all the crew here. They always give me the best deals and best equipment.

Ja
Review №6

The owner is awesome and honest.

Ar
Review №7

Amazing customer service! I walked in and instantly felt welcomed and like they wanted to help be fix my phone. I wont go anywhere else in regards to my phone ever again! I highly recommend everyone to stop by and check them out and feel as good as I did walking out!

jo
Review №8

I have never had a better experience with my phone than this store! It feels like everyone is always in an amazing mood and brings so much energy to every customer trying to help everyone no matter how small the problem or question is! I highly recommend!

Ki
Review №9

Damn good place

ad
Review №10

The absolute best Metro Store there is. Al and Abe will do whatever they can to take care of it. His brother Ray trained him very well and I will always do business with them!! I would recommend everyone to this store. Thanks again guys!

fo
Review №11

Well good service I give it a 10

Je
Review №12

Always great service and fast. The employees very respectful as well and willing to find the best plan for me to have with the least amount to have to pay.

su
Review №13

Great people to work with mark took care of me gave me a great deal on 4 phonesthanks

ke
Review №14

Great peoplemark and Abrham got me switched from boost very happythank you they gave me a great deal

Se
Review №15

Good people to work with good prices and fast service

ja
Review №16

Best Store In Town HANDS DOWN!!! Always Fast & Friendly...ABE Rocks!

Am
Review №17

I tried calling this location several times to ask more details about a promotion. The first time the employee answered with just a HELLO and I was taken off guard thinking I got the wrong number. Then he immediately hung up on me. I tried calling back 2 or 3 times and was just hung up on. Eventually they answered again with the same HELLO I asked my question and he was very rude the whole time. At the end of the call he didnt even say goodbye he just hung up the phone. We wanted to switch our business to metro PCS but will not be going to this location. Very rude customer service.

Ka
Review №18

Always HONEST, HELPFUL IN ALL ASPECTS, & VERY HELPFUL when something is going on with your phone & you havent been able to figure it out on your own.

Da
Review №19

Feel like I got scammed bought used phone he told me was a good deal seen same phone brand new for 40 dollars less than I paid but brand new got taken advantage of wont be their again

Ri
Review №20

Got my phone there good service good peopleThanks

Le
Review №21

I called on Sunday 10/29 1510 Washtenaw Ave d, Ypsilanti, MI and asked about the 4 for $100 special if you port 4 numbers over and the guy told me it would be $15 activation + Sales tax per line which it would cost me $191 out the door instead of $100. I told him the corporate store doesnt charge activation fee and how come hes doing it, he told me corporate store doesnt have to pay rent or pay their employees. I guess the corporate doesnt pay rent or pay their employees they work for free. Anyways I ended up going to the corporate store and only payed $100 like I was supposed to. If you go to this store you will get ripped off. Just go to a corporate store they will take care of you.

to
Review №22

Mark switched me from cricket and I love it

An
Review №23

Great people got my phone there

Be
Review №24

Got my k30 love itThanks mark

ke
Review №25

Super fast and very nice. Favorite metro store!

Se
Review №26

Fast service with a good staff that works with you with any problem.

Ri
Review №27

Got my Alcatel 7 love it

Je
Review №28

Can we got more stores like this one!? Always smiling and very friendly!

an
Review №29

Got my wife j2 SamsungThank you mark

Ma
Review №30

Good people good service

Ro
Review №31

Great store and great service

Jo
Review №32

I came in to buy a new phone with sd card and case and pay my bill and was basically ignored for 10 minutes . So I guess Im going down the street to the other metro pcs and giving them $450.

mi
Review №33

If i could rate 0 stars i would. very rude customer service.

Da
Review №34

Got a new phone mark marked it up fat

Ca
Review №35

Great place always friendly

Mo
Review №36

Amazing place i love it

Za
Review №37

I Called and The Man Rushed Me Off The Phone, Didnt Greet Me or Say Goodbye Just Hung Up and Didnt Answer My Questions

Om
Review №38

Very rude person at the front

Information
31 Photos
38 Comments
4.3 Rating
  • Address:1510 Washtenaw Ave, Ypsilanti, MI 48197, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 734-484-1100
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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