Staff is generally helpful and dont mind installs such as wiper blades and car batteries. This location is also usually well stocked.

Be very careful with this location! Went in to get a replacement headlight bulb recently, and as I walked in, the clerk asked to assist me (always appreciate help). She searched for the right bulb for my car, and pulled the part off the shelf for me. She also talked me into buying 2 because if 1 headlight was out, the other would not be far behind. Got home, opened up 1 bulb, and pulled the bad bulb from my car. It was at this point that I realized the bulb I had purchased was not the right bulb for my car. So I took everything back with my receipt, along with the no longer working bulb. The original clerk pulled the wrong bulbs - was supposed to be an H11b, but she pulled plain H11. The worst part was that they would not exchange the opened bulb package. They were only willing to return the unopened packaged bulb. To me, the clerk at the store made the error, pulled the wrong bulb for me, and they should be owning up to that error. But they refuse to give me a refund on the opened bulb, which I cannot use. Be very careful with parts you purchase from this store. It cost me $20.

Terrible service went in looking for coolant tsat all employees have no clue on what they are doing wouldnt recommend this particular store at all. Went across st to auto zone had my part no run around in and out in 5 mins

Very convenient where I needed to go.n when I purchased something that I couldnt carry they carry to my car 🚗 .

Good person helping me but thr Manger was not nice

Great customer service...

Was able to find my parts for a complicated vehicle. Staff was patient and very helpful.

Waited 20 minutes to get served and they didnt even have the part I was looking for.

Always go here awesome place

3 stars for Mount Rose store since I left aggravated with the service.

Great prices and staff. Ordered online and picked up same day.

Good service 👍

Very nice gentlemen sold and installed my battery. Thank you

When I called I was given great information to make my purchase, and yes they install batteries.I go there and their person installing batteries took an hour to install a battery wrong. I had to wait that hour. Then I had to basically do the battery removals and installs myself to get this done.They should have to me they are not good at this.I would have just taken the batteries home and installed them myself with far better tools then what they had.Nice people but it killed all my plans I had today. Frustrating, but the batteries are in and working great so all good!

Lori is the best

Great customer service 😃

Four stars cause the staff are cool people, but the store prices are way to much on some products... like refurbished alternators costing more than a brand new alternators. Where they do that at.

Good prices

Got what I needed. Thank you.

I frequent the advance auto store up where I love and this was just because I was out. But it is an advanced auto store. They sell car parts. The store itself is pretty clean and the staff that I have interacted with seem knowledgeable about the locations of parts and how to find what you need for your car.

I went there and they took care of me and I was on my way in no time

They were quick and amazing they put my battery in for me they were very helpful

Like it, the only thing is the one in west york, they never have all the parts or they give you the wrong one. The store in the Mount Rose is the better one, my opinion.

They Were Very Helpful and Always give Me The Right Parts. Im Very Pleased with the Service and the Attention to Detail.

Very solid employees very knowledgeable good Communications in they make it easy to get what you want quickly and get out the door back to work on your project! Highly recommended

Survival of the fittest. Do not expect to get timely service here unless you fight tooth and nail for it. Come for the auto parts, stay for the taste of blood.

Female manager goes over the top for her customers. if you go to virtually any other Advanced store in the central PA region you will more often than not find a sign on the door saying their oil tank is full and they are not accepting used oil. when I ask store managers about why they are honest and tell me corporate is slow to respond to a full tank. When i asked york she was clear her customers were important to her so if corporate does not respond she has a local guy come take some so her customers are served well. Whats more, today, I ordered a part will call from the Paxton st store and went to this store to pick it up. when she discovered it had been mistakenly sent to Paxon street, I asked her to make me happy. She stopped what she was doing and she intercepted the driver, diverted him to the closest store and had him drop it there, and then called that store to arrange for me to get it there on my way home. All in all an incredibly pleasant experience from a customer who was initially unhappy that my part had been sent away. This gal can make Lemonade out of lemons.

I needed a filter for a model no longer made. Not only did they have the part they installed it!! Highly recommended 🤗

I go there a lot and they are friendly but I do feel like they could have more people at the register because it does get busy and the lines get very long.

Well informed staff, who will help you with advice, carrying your purchases to your vehicle and minor installations like wind shield wipers.

Engine light came on, went to advance, they diagnosed my car for free! Good customer service!

Had order ready in and out the door in 5 minutes

The employees just stand around, that customers have to ask for help. Half of the time the employees dont know their own stock, order things they cannot get in for long period of time. They wasted my time for three weeks with a part I ordered but they had to refund my money. BIG WASTE OF THIS!!!!. The employees that worked at act like they dont know nothing, I dont see how they got hired.

Very helpful & friendly team... they did give me the wrong part but at least they were nice while doing it....

The man behind the counter was kind and curtious and knew what he was doing

Spent to much

These guys are always super friendly and knowledgeable one of my favorite places to get parts

The staff is very knowledgeable very helpful and Ive never been given the wrong part Ive always made sure many many times Ive gone out looked at the car and made sure that it was the correct part they have helped me so many times I cant thank them enough great place to shop for parts

Great service and courteous store personnel.

All about the cars man. Good people good products good prices.

They have almost everything you need at reasonable prices

Always friendly and almost always has what I need to get a job done. If they dont have it in store you can order it online and save some money on it!

Everyone here are very friendly and helpful and I they dont know the answer to your question they will find someone in house that will.

Run down and dirty but they had what I needed

Very friendly and helpful

Received most of the parts I ordered, others had to be returned for the correct parts.

Sales associate was very helpful and knowledgeable.

Extremely helpful n saved me $

Always have great deals, and will run test for you free

They have great hours and have what I need to keep my car in great shape!

Staff is very pleasant and clearly present to care for their customers. Thank you!

I went in there and asked for a serpentine belt for my ion. I asked them to make sure it was the right one because I drove 45mins to get it and he said sure it is. I get back and its not. Not even close to the right one. The box was torn up like they just threw it back together. The part number didnt match the part number for the car.

Decent store although the service is often slow.

Buy something dont use dont want to change it or give money back take too long to cashier helped take too long to shop!! There im not going to often no more!!

Great service workers very patient and attentive

Rotally Cowabunga Heroes. Ive Definitely got your side

Good price on sum items a lot of parking

Fair service decent prices

Had what I needed, great job promote

Always friendly, sometimes very busy.

The wait is too long, too many costumers and not enough cashiers every time.

They were very helpful explaining what i needed

The staff was very helpful.

Staff are very helpful and knowledgeable

I can usually find cheaper parts online but they are one of the few locations that allows used oil drop off for recycling.

Mr.loren showed me exactly where to find what I was looking for

Have got a lot of stuff here, usually get it right the first time, but they have made mistakes. Prices are ok, service is spotty.

Usually has what I need. I order online and pickup here

Been there once in the last 9 years, I went to pick up a part for my mom and they wouldnt let me because it was in her name, store policy I guess, its not in the greatest of neighborhoods

Customer service stinks. 2 people were seen before I was and they walked in after me

I never went there

Great service, great information, great deals, great prices, great products...

Friendly helpful staff.

Friendly and helpful staff

Amazing staff. Period.

GOOD SERVICE THANKS

Didnt have the part we needed even though the website said they had it in stock

BERY NICE PEOPLE.

Always good service

They had exactly what I needed. Always!

Consideri g they didnt have the part at the first store I had to go across town for it then the guy over there didnt believe I paid for it even tho it was on the receipt he called the other store before he gave it to me

Always have the parts i need

Quick has what you need

Staff helped me work through a difficult warranty replacement.

Very helpful and respectful

Cashier help a lot

Need help, Great Staff,

Great place

Very helpful and professional

Nice homies

Were else but here. Have you been to see what they have

Good costumer service

Good and fear

I work there

Lora is the bomb!

Had the part I needed.

Very good help

Good service

They have expertise

This where I get all my parts from