I gave this place a shot due to the positive reviews on Nextdoor. I had already found the tire I wanted that fit within my budget but when I spoke with Dale, I think Dale, and told him about what I wanted, he did a bit of research and found a better tire which ended up costing me less than the tires I had researched due to some rebates and other discounts. I showed up for my appointment at 8a and was leaving by 8:30. I’d certainly return to this location just for the customer service

Phenomenal customer service! I had out of town commitment that I needed to get to, but had a defective tire that needed replacing quickly. The guys working on Saturday September 18th fit me in on a fully booked Saturday to get me on the road and to be my destination on time. I can not express my deepest thanks and appreciation for these guys that went above and beyond to help this girl out. You guys are awesome!!

Awesome!! Friendly and helpful. Followed my instructions on wheel replacement perfectly. Highly satisfied with customer service.

Took care of my wife’s model X very quick. Came in cause of separated tire. Was able to get tires from another store and squeeze me in for an appointment in the same day.Zach and the crew are dope. Highly recommend, hopefully I don’t have to come back but if I need tires done I’m coming here

Always professional. Always punctual and courteous. Dale is the man.

Great customer service, my family was heading out on a road trip and the tire pressure light came on. Having purchased my tires here I knew they would check it out free of charge. Turns out there was a nail in the tire, they patched it quickly (also free of charge) and we were on our way. Great work Dale and team, another happy customer

I’m satisfied with both the quality of the services and the customers services. Personally, I never rated a place through customer service as a person’s attitude have nothing to do with their quality of services. But I have to admit, I’m quite impressed by how at the end of the days and they still manage to have good attitude. I’m not sure about the quality of the services yet but they did solve the problem that I have, which is to replace the tire pressure sensors, and as far as it’s not resurfaced again, I can said that I’ll comeback happily.

I ordered online, paid for 4 set of tire and booked appointment to install it after 5 days. Next day I get a call that they cant get those brand of tires. When I insisted on that brand, he said he will try to call someone and get back to me the same day. I never received call back from them. I waited for 3 more days and I called up again just a day before my appointment and he said he still couldnt get that brand of tires. I was surprised that at first they didnt bother to call me back and provide the status even a day before scheduled appointment and there was no apology.I am very soft spoken so i didnt make a fuss about it and just asked to cancel my order. But I have to post this review so that others are aware of it. I had great experience with Discount tires in the past at other state but I would highly recommend to avoid this location

Wish every discount tire had employees like this one. Friendly and fast.

Super friendly and fast service. They took very good care of my car. I scheduled an appointment using the website. I was seen at the expected time and was done in an reasonable amount of time. I will be back!!

I set up an appointment online last night for 10 am today. I get here and the guy looks at my tire and then we go back inside to do paperwork. He then tells me we will have you on the road in an hour and a half. He then asked do you want me to send you a text when it’s ready? I said no I have to stay here and wait and that the whole reason I set up an appointment was because I couldn’t wait an hour and a half. I have plans today and they pretty much put them on hold because they don’t know how an appointment works and how to properly schedule appointments.

The staff is so nice and professional. They were super busy, but easily and politely dealing with many customers in the store and on the phone. Also they had the AC on full blast!

Very helpfulHave been with them for years..plus they check and fill air for free!!

After placing an appointment and arriving early, I waited for an hour and a half before my vehicle was even brought into the bay. This is not the norm for Discount Tire. I’ve used several other locations and have been pleased. This was my first and last time visiting this location. 2 hours for a tire rotation/balance is unreasonable.

Nice guys. Good prices. They did the work quickly while I waited. Zero complaints.I do wish they did alignments too.

I made an appt for 8am to have new tires installed. Everyone was incredibly friendly and did a great job. I spoke to Darryl on the phone prior for appt… he was friendly on phone and in person. Only downside is they don’t do alignments there.

The guys got me right in, did exactly what I asked and were very careful with my wheels and did the job in a timely manor. Can’t say enough how pleased I am with the service. Will be heading there anytime I need a service again. A+

I would recommend coming here as I had a great experience. All the employees I interacted with were extremely respectful and courteous. I would like to highlight one employee, Reece, because he went the extra mile and helped me out during a tough time on short notice. Thank you!

Visiting family in the area from NY, and I found I had a slow leak. Needs to get fixed before the long drive back. The team at Discount Tire took me in immediately with no prior notification, and treated me respectfully - acting like they cared and that I wasnt a burden to them. Whats more, they said itd be done in 45 minutes and they finished it in 25, and it was free. I am on my way. Id not normally go out of my way to share a review but this is great service that I am not used to. Thank you!

Extremely happy with the experience. I ordered and paid for the tires online. When I drove up to the store, I was greeted by a representative who took the information while I was in my car. The job was done before I was able to finish my coffee. Did not have to step inside the store. They do take COVID seriously which is great. I was also worried about my high end wheels getting scratched and I relayed that to them. No scratches which made me very happy.

Always a great experience! I was in early for my appointment and was out super quick. Staff was very friendly and knowledgeable.

I went because i needed my tire plugged I thought this location was another tire shop in which I won’t name. Well I got in the drive up service line... told them what I needed and asked how much for a plug, they informed me it was free b/c they just want to make sure you drive safe. Which I thought was an awesome motto! The staff was Friendly and the service was fast. Will come back for my future tire needs.

Usually very happy with the service and the quality of product.unfortunately this trip I took my trailer in to have the tires rotated and one repaired and for some reason they took off the wheel bearing covers and damaged them and then lied about it. When I went to pick up the trailer covers were sitting there jammed together and dented. The man at the counter said no they couldnt get them apart and I asked him what he meant he said he was told by the person that did the tires that I had asked them to get them apart. thats not true they were on the trailer when I pulled in nothing wrong with them. Very disappointed that they would lie about it and the the man working the counter didnt seem to care.

This location was very busy; the guy who waited on me was very pleasant and knowledgeable.

Had a very good experience here! They were patient and made sure I was going to be happy with my purchase. They stand by their word to always offer the best price on tires. Between a rebate and price match, my tires were drastically cheaper than ALL competitors (I know, I checked around). Theyre always happy to work you in, even without an appointment and if you end up being there for an hour or so, theres a Starbucks right next door. Overall, extremely good experience, will definitely come back!!

My experience at the Woodstock location is always great. Dale and his team are on point, making sure that each customer are happy and satisfy with the service that they provide.

The Gray guys they work hard but every time they break my tire module A $100 to fix .

They are working very hard to get you in and out safely and quickly. Stopped in to get a tire fixed, never had to go inside just pulled up and they took it from there. I havent gone to any other tire stores in a while and they continue to show why they are the best.

I always buy tires at this store. Sorry that they moved from Busbee Pkwy to Battett Pkwy & Hwy 41. I have to drive farther.

Ive always had amazing experiences with these guys. Dale truly runs the store with confidence and pride that he will get you the best deal. When trying to find a good deal on tires, Dale and his team made sure that they secured the best. They gave me a deal that no one could beat. I super appreciate these guys and always give the best advice. They are not out to just make a sale, but make a friendship.Edit: Once again, they have done an amazing job again. After replacing the other two tires that I needed, they gave me a great deal and were able to work with me. They are always very accommodating and super helpful!

They have ALWAYS treated me with respect and kindness. Great service, honest folks. Very busy place. Make a reservation.

Best place for tires, sales and service.

Amazing service, kind and friendly, great prices, the guys there will always be my first choice!!!

Got my last set of 4 and and my current set of 4 from Discount Tire because theyre in between service is good

Always great service 👍

As always Discount is the best. I call competitors everytime I go in and they never come close on price. But what is more important is that Discount always keeps its time commitments and always stands behind its products. Im a Discount loyalist!

Great place, work was done very quickly

Thanks Guys! Great Job and Sorry for the 12 Wide Wheels

If youve never been to Discount Tire Fort help with a flat you are missing out on a wonderful customer service experience!

Super friendly and courteous staff, Face masks and socially distanced seating available. Conservative time estimations but typically much faster than what they tell you. Highly recommend this location, as Reece was a wonderful Salesperson.

Very nice, helpful and professional.

Fast and courteous service. Professional and knowledgeable service techs.

These guys are great!!Bought tires last week and got a curb.Your was covered completelyGreat service, great staff, safe environment

Excellent guys! Fantastic service and great prices, would highly recommend. 10/10 for sure.

Wrong tires put on but they corrected it and gave me a discount. Always go to Discount Tires

I picked up a nail in my tire. Discount tire pulled the tire off the car and removed the tire from the rim. I watched as they repaired the tire from inside the wheel. They balanced and then mounted the tire back on the car with a torque wrench. Great job on the repair.

I would highly recommend this particular store off 92 in Woodstock. I came in and got new tires for my truck and noticed before I left that in the process of changing my tires, they’d accidentally chipped the chrome in a few places on the wheels. Upon seeing this they gave me the option of fixing the wheels completely or giving me the tires I’d just had put on, at no charge. I’ve always had a great experience with this store and despite the incident that happened, today was no different. Accidents happen and they were more than professional seeing to it that I was satisfied with their solution!

Love this place, take care of all my cars, did a great job with my Ferrari 458.

Quality Customer Service every time.

Service here is fantastic. People are very helpful and good pricing on new tires. They only focus on tires but do it very well.

Staff is always courteous and quick. They do free air checks, tire rotations, flat repairs. I take all my vehicles here, I wouldnt go anywhere else

Good service and they got me out when they said they would. I purchased 4 new tires. Always good to check around on prices. Discount is not necessarily the cheapest, but they can be if you get a refund on the remaining warranty on your tires. I found the employees in this store to be honest; while I was waiting I overheard a young couple looking for new tires, and after inspecting the car the Discount person told them they did not need tires yet. The honesty was refreshing.

HIGHLY RECOMMEND. Best price for tires in the area. Quick and efficient service. Friendly faces. Personable employees. What more could you ask for? I’ll definitely be back for any future tire assistance. Thanks guys!

Awesome service and great staff!

Great, slow leek, fixed right up. Why I always buy from these guys. Excellent

Great prices, great service, customer focused teams. I keep coming back over and over.

Fast,friendly,clean. I will make them my discount tire in the future

They damaged my lug bolts on my vehicle. Discount Tire locations have serviced for several years. I had to take my vehicle to another repair shop to fix the damage. I called back today to get reimbursed for the repair and was still considering new tires for my other 2 vehicles. I waited on hold for almost 30 minutes before I hung up. It looks like their service has gone down recently.

Special thanks to Brad for excellent customer service, and product knowledge! He definitely went above and beyond to make sure I got the wheels I needed, in the short timeframe that I needed them in. The wheels look amazing and I couldn’t be happier!!

Was here since 130 appoint came open at 300 instead of giving the the appointment they gave it to next person that called in so Im waiting till this custom get their so not right if not paid for I would leave will not come back

Great staff and great prices.

2017 Suburban. Efficient service, 20 minutes to change 4 tires. Educated me on tire selection. They price match. Highly recommend as go-to tire store.

I had a blowout on 285. I changed my tire and drove home. I planned an apointment w discount tire. They swiftly fixed and replaced my tire and put a new spare where it should go. Great service

My husband had the worst blow out! I came to Discount Tire on 92 ..8/13/20and had Technician Nicole. My God she was on point quick and fast!! She worked as if it was her own car... She’s serious about her work and it shows. Thank you Nicole

It was great. It always is. These guys are professional & thoughtful. Theyre doing everything right to keep customers safe during the COVID-19 pandemic. I highly recommend this location.

Ryan was awesome! I got four new tires! It was fast and painless! In and out in under an hour with no appointment

Dale and the team were amazing. I special ordered winter tires (unusual for Georgia) that sat for a week on a FedEx dock. Dale actually drove to the FedEx location to try and get the tires. Today FedEx delivered THREE. Dale knew I needed tires for a road trip so he upgraded me to an all-season performance tire at no charge and had me in and out in an hour. He went above and beyond to make sure we had good tires for my trip.

By far one of the best experiences Ive had in business dealings. You can check them out online and see what tires they offer for your vehicle and the prices. They offer a wide range of options and prices. Make an appointment online and show up. Very polite, respectful, informative. I was there less than an hour and had 2 new tires put on. Very pleased with the whole experience.

These guys are the best around!!! The customer service is always amazing, prices are great and they always make time for you! Go see them for all your tire needs!!!

Everyone here is absolutely amazing! I came in for a simple nail repair and they found two in my tire. One was repairable and one was inside the sidewall and non repairable. They worked with me in regards to purchasing a new tire since it was an unexpected expense. Everyone here is very personable, understanding and extremely kind! Even with a lobby full of customers they made me feel important! Great job guys and keep it up! I will definitely be bringing my car here for future needs!

Great service, the crew here was really helpful.

I had an appointment, waited in line longer than I would have liked only to find out I went to the wrong location! I wanted to be upset so badly, but between Dales great personality and wonderful customer service I was in and out faster than expected!

Great quick service.

1st time visit - now a lifetime customer! Bring in any quote (even an INCREDIBLE quote) and they will match it or beat it. Dale was efficient and brilliant. I was in and out in minutes as opposed to my 2nd option with a warehouse store sale and making an appointment days from now.Whole staff has great professional energy and showed pride of work. This staff has apparent top industry knowledge. Young tech Kyle was beyond his years in experience and customer service. This place must have superior management. Nice job team!

Amazing service and friendly staff. My tire had been leaking pressure throughout the week and I called this morning and got an appointment the same day. Turns out I had a screw stuck in my tire, but they were able to fix it and get me back on the road in less than an hour. And it was free!

Major Props to this place and to Reese!!! It was Raining, Reese still took the time to measure my tire tread and suggest i rotate the tires. I came to get a screw pulled out of my tire and a patch, they found a nail in my back right and patched that too. Total Cost: $0. Customer for Life: Priceless...

They were professional & quick! The warranty on the tire with a piece of metal stuck in it (covered) $20 for new tire mounted & balanced. Thxs

Do not go to the discount tire down the street. This is the one to go to! Best staff! Quick crew!

Service is above and beyond! I ordered online and set an appointment I was out of there with new tires in 30 minutes. Staff is very polite, and professional. They have a life-long customer.

Great staff, prices and tire selection.

I got a flat and had to change my tire in the mud while being 9 months pregnant. By the time I got here I was frazzled to put it nicely. Zach greeted me promptly and immediately took care of me. He had me in and out in no time and was able to find me a quality tire that was within my budget. Thank you so much to the team here. Definitely will be returning!

Very efficient and very quick!

You might find tires a little cheaper somewhere else (though theyll price-match anything!) but you will never find better service, friendlier staff, or long-term care than at Discount! This place is incredible. Free rotations, free pressure checks & air fill, free flat repair. Incredibly knowledgeable staff who are they to help. Think Chick Fil A service & hospitality meets professional tire shop. None better!

Sometimes you have to wait a little but so far employees are very professional and they doing a good job. I have zero issues with their services. Good job

Great friendly staff.

This is a typical Discount Tire location. I had called ahead after researching some tires for my wifes car. It was incredibly painless, and the prices they quoted were exactly as advertised on their site. We went on, dropped it off, and they took care of it. On top of that, we got some rebates! The parking lot is quite large, but understandably so; it gets quite busy! Great location, and as always great service from Discount Tire.

Excellent do not pass Go just go here. Just a small example of my rating, they use torque wrenches when they install your lug nuts!!!!

Record keeping was good. Easy to look up tire warranty. Close to other stores to walk to or sit in lounge area. Fast service. Offer text message to notify when vehicle is done. As usual it depends on who you talk to as far as pleasantries but most employees are not just trying to sell you services and actually listen to you about your needs and get you the best analysis for what is going on.

Friendly staff and everything from start to finish was very well explained.

Courteous and professional.

BEST customer service I have ever experienced at a tire store. Not so much in terms of how long it took. I went in to get a set of 4 tires without an appointment and had to wait quite a while, but while sitting there, watched a constant stream of people come in and heard multiple phone conversations. This place gets FIVE STARS for how they deal with people. You can tell by how they talk to people that they are 100% committed to customer service. I will never go anywhere else for tires (but I do recommend an appointment).

Dale is a FANTASTIC manager and salesperson. Gave us all of the information we needed in a optimal amount of time. He answered all of our questions and told us what our best options would be based on our budget and time frame! Will definitely be returning again with our other vehicles. Thanks again!

These guys were sooooo nice! Gave me great recommendations and I didn’t feel any pressure. My camaro is gripping curves again! Be back for sure!!

Taylor at this location has unbelievable customer service skills. He goes the extra mile to make sure the customer is satisfied and makes sure to communicate everything they doing with your vehicle. I won’t take my car anywhere else because of his great customer service!

I went in just to have air put in my tires and even though they were extremely busy Dale was extremely polite and didnt mind taking time to do a free task for me. Id recommend him to anyone looking for a great experience. Thank you Dale!

Excellent, friendly service. Free air checks. Terrific online scheduling and quick rotate and balance. Bought my tires at Discount Tire in Tucson and have been going here after my move 2 years ago.

This is our first time using discount tires in Woodstock and we had nothing but great experience. The tires are priced good too! The assistant manager Ryan helped us and took great care of us. I highly recommend this company. These guys care for their customers and provide great service. Thank you Ryan for taking care of us and making my day!

Called up about some used tires.... And we squared away payment and everything... Apparently the used tires they were going to install had swells that werent noticed before but instead of charging me for a different tire they just installed new ones at the same price!!! Speaks volumes to do something like that and not ask for anything. Super impressed by Jacob and his helpfulness Ill definitely be back!

I was on the way to visit my son in hospital early morning when I noticed my tires have low prussure. I stopped in store but they didnt open yet. Rees was making store ready to open, but when I explained my situation, he started to working with my tires before store opening and patched 2 holes with no charge. Very nice and polit. I think I should leave review.I will definitely back if I need to get new tires.Thank you Rees.

I have had a problem with my tire the past couple of weeks. The Discount Tire on 92 near Trickum Rd has to be the best hands down in customer service. They have helped me at no cost and while waiting on my vehicle they helped a few others at no cost. They make their money on other items Im sure but they dont nitpick you just to make a dollar. Businesses like that are rare these days and I cant thank you enough.