user
Appearance
Comments
Ma
Review №1

Great people! Great work! I don’t have very many issues with my car since I’ve had it but here lately I have had a few and was looking for a mechanic close to home.. sometimes I just don’t have the tools for the job or time ya know..anyway I found this place thank God I did! I love my car and it’s always nerve racking trying to find a mechanic and wondering if anything bad is going to happen but not here! Very trust worthy!

Pa
Review №2

Being new to the area, I looked around for a reliable auto shop. ( Hard to find). After talking to friends I contacted Adkins and have used them for sometime. Their work is excellent and and the prices are fair. I have referred my three sons and daughter and we are well satisfied. Robert is a caring professional, patriotic, religious and involved in the community. I highly recommend.

Ma
Review №3

The entire staff at Adkins have been professional, courteous, prompt and efficient. The prices are very reasonable and I am satisfied each time they have worked on my vehicle. I can depend on them to keep my car running safely and smoothly.

Jo
Review №4

Great folks. Large shop with hometown feel. Honest and hard working team. Take all of our cars there.

Am
Review №5

Great honest neighborhood mechanics. Ive watched them treat everyone the same; honest and respectfully. Good prices too. Highly recommended.

La
Review №6

Highly recommend. Very honest and knowledgeable mechanics. They explain the issues well. Costs are reasonable and in line with the service provided.

La
Review №7

In from out of town and needed work done on our 2007 Land Rover before we headed home. Was recommended by next door neighbor to family in Orchid Springs. Very knowledgeable & courteous. Reasonably priced. If I lived here I would be a customer for life!

It
Review №8

The Office Staff (Christina And Amanda), The Owner (Robert), And (Edward) The Mechanic Are Super Amazing! They Were All So Very Helpful And Knowledgeable Concerning The Needs For My Vehicle! They Even Gave Me A Senior Citizens Discount! Wow! I Will Continue To Allow Them To Service My Car For A Lifetime! Great Job Adkins Auto!

Am
Review №9

This place is amazing. Robert and staff goes above and beyond. Pricing beats competitors in the area. The girls in the office are super friendly and care about the customers. This place is FAMILY

Su
Review №10

Nice friendly service and got my car brakes and rotors done fast

mi
Review №11

As advertised. They are very knowledgeable

Mi
Review №12

Great customer service and communication. They told me what to expect and gave a reasonable price.

Be
Review №13

Very good people. The owner is a honest person who is not out to get anyones money. Just a straight forward honest person who does the right thing and I appreciate that. If Hyundai cant replace my motor I will definitely go to Atkins Automotive.

Mi
Review №14

Quick, dependable, reasonably priced and Robert took the time to explain his findings with quotes and a kind disposition! I would recommend Adkins 👌

Le
Review №15

Fast, efficient service for my alignment! Honest!

Ja
Review №16

Robert is a gentleman and master of what he does. He treated my mother with respect and I came back with my own vehicle.If youre looking for a hometown mechanic, Adkins is your spot.

TO
Review №17

DEXCELLENT extremely honest.HIGHLY recommended.Anyone I have ever sent there goes back

do
Review №18

All the people who work at Adkins are pleasant and always ready to help. I have an old (like myself) 2000 Ford Explorer, and they keep me up and running, and I know they are there for me from oil change to major repairs.

Mi
Review №19

I bring my limited edition Ford Lightning here a lot. They’ve become almost like family. They do decent work at a fair price. They’re pretty understaffed though, so repairs do take time. For me, that’s absolutely fine, because I never drive the truck. For somebody needing work on their daily driver, it may be an issue.

Az
Review №20

Adkins Automitive Does Great Mechanical Work On Cars At Reasonable Prices Hands Down.

Sh
Review №21

AAA recommended and very thankful for the professional service. Saved me soooooo much money on a repair I didnt need and now my jeep is back running smooth. Nuff said!

Ch
Review №22

Honest mechanic. Saved us thousands. Does good work and stands behind his work. I send all my clients there.

Lo
Review №23

This is my third time returning to Adkins automotive for my car repairs. If you value honesty and quality work with peace of mind, I highly recommend Adkins Automotive. I am always greeted personally when I arrive. They are very professional, honest, friendly, compassionate and I feel good about leaving my vehicle there and know that its in good hands. Thank you for all the great work that you do and being who you are.

Ab
Review №24

It is no wonder they have five stars!!They are so welcoming and kind. They explain everything to you. You’ll be confident that you weren’t overcharged, too. They let you know everything from what you need done and things that aren’t in immediate need but are still recommended. Most places just give you the quote and they’re done.We have been customers for three years. I won’t go anywhere else!!Thanks so much for the continued excellence in maintaining our vehicles, Adkins!

Ji
Review №25

Got to work done on a timely manner very very professional and very economical place to have your car worked on would recommend it highly

Da
Review №26

They took us last minute on Saturday morning. We were on vacation and our back break started grinding. In and out in an hour. Very friendly and very reasonable! I highly recommend going to them!

Ow
Review №27

Super friendly employees and great prices. Appointments only now but that should change soon

Ch
Review №28

Fast, honest service and fair prices. Only place I take my cars to.

An
Review №29

Fast efficient quality and trustworthy service. Will be returning for future business. Also very nice employees, Robert is very honest, kind and reliable. Thank you for service.

Tr
Review №30

Atkins Automotive is the best honest good work good fair price

Ka
Review №31

I originally found this shop bc they are the only AAA certified shop in a reasonable distance from me. After having great service and meeting the owner (robert) who did everything he could to help me out, its the only shop I will go to now. Robert is a shining example of how to treat a customer well so they want to come back, and recommend their friends. If you have AAA, you get a discount upon mentioning it during checkout. I 100% recommend this place for your automotive needs!

Ca
Review №32

There really arent enough kind words to say about Robert and his staff. My husband and I recently bought an RV that has been nothing but problems since driving it off the lot. Robert went above and beyond what is expected of good service. An example is when we blew out a tire on the highway he took over a 40 min drive one way to come help us. Aside from all of the last minute squeeze in repairs he did along the way and his complete honestly and kindness. Thank you guys so much, we now feel safe taking our RV back to California. I would give you more than 5 stars if I could!!

Ca
Review №33

Customer service is awesome.Mr. Robert (The way he carries himself I believe he’s the boss) he helped me out twice on two different occasions. He never turned me away or try to pull one on me. He kept it very honest, cordial, and just chill man. He seems to be a man of his word! Not to mention when I got there early crack of dawn he literally was in the middle of his breakfast and stopped that just to help me out. I hope he reads this because he didn’t have to do that! Much respect for that manIf you’re looking for a place that has great service and quality vehicle repair then you should really consider Adkins.Thanks again Mr. RobertI’m the guy with the old beige 1996 Lexus es300 😅😅

Ca
Review №34

AAA & ASE certified family owned company. Anytime something unexpected happens to the car I bring in, Robert and his team can handle the job. They are also diligent with staying on top of cleanliness. Thank for your consistent customer care and technical execution.

St
Review №35

This is the ONLY place I take my vehicles. They always take care of our families repair needs with great professionalism. I recommend them to everyone who needs their vehicles looked at. I feel like they really do care about us. And they are fast! Always call with a quote.

Lo
Review №36

This is a family-owned automotive repair facility. They treat their customers like family. My husband and I have taken our vehicles there several times, I feel that you cant go wrong using them to repair your vehicle.

Ro
Review №37

Did an excellent job getting my car fixed. The girls were very nice to me and the automotive technician was straightforward and didnt try to up-sell un-needed work on my car. Very affordable. Will continue to come back.

Lo
Review №38

I went in with a windshield wiper issue. When I brought the vehicle in Mr. Adkins greeted me personally and made me feel welcomed immediately. I was impressed from the get go. Since being new to Winter Haven and I just started working I shared my financial situation with Mr. Adkins and he was totally understanding and did what he could to fit my budget which I really appreciate. He analyzed and made the repairs within a day or so and I know he was extremely busy. I have to say I will be coming back for future repairs and maintenance and will let all my family and friends know about my awesome experience here: outstanding staff, service, honesty and affordable prices.

Ev
Review №39

Just visited Adkins automotive for the second time to bring my 2010 Nissan Sentra having moved from Illinois 2yrs ago, I would have to say that this place is family oriented and very professional and they are the best in the automotive industry in Florida. It’s a family business which American is lacking off do to giant corporations which I hate. Last visit before this one was a good experience, in and out, this time I had a pleasure of waiting in the office while they are diagnosing my vehicles. I got to see how they operate and how wonderful they are with customers. I was truly impressed with the family atmosphere they project in interacting with customers. Very caring and honest people. I highly recommend Adkins automotive for all your vehicle repairs needs.

Jo
Review №40

Good work reasonable prices. Very nice group of people working there

Da
Review №41

This is our 3rd time here to have both regular services done as well as issues that had arose and we are more than satisfied. Robert is trustworthy and truly honest and they have reasonable prices. The office staff is professional and friendly.They do a great job and weve never had to wait long. Couldnt ask for anything better. We would highly recommend Adkins!!!! Thank you guys!!!

Ro
Review №42

Robert is an amazing mechanic . My family goes here. My sister, brother, nephew, and now myself. If you need work done hit them up!!!!

Er
Review №43

I rarely post reviews, but in the automotive world, it can be very difficult to find people you can trust to be honest and fair with you. Adkins is a far drive for me but it’s the only place I will go. Very relieving to have a good repair shop!

Ri
Review №44

Very very expensive for nothing!!!! Labor charge is insane for literally nothing!!!

Jo
Review №45

Great place to get your auto look at and fix. They will work with you.

Ju
Review №46

Adkins automotive is the only shop i use at this time. They are extremely honest and dont try to force and upsells. I have utmost confidence in Robert and the rest of the staff!

da
Review №47

I was looking for a place to work on my 98 Nissan 240 SX. They had previsly worked on my sons 93 Mustand and did excellent work. If i need trans.ission work i will go to them.

Sh
Review №48

In and out service. Head mechanic was very kind and knowledgeable. Best a service we ever had. Love the customer service lady. Just couldnt be happier. Will never go anywhere else. Thank you so much!!! God bless you all!

Ja
Review №49

I thought what I paid for the diagnostic and repair was a tad bit high.Prompt service!

Cy
Review №50

They were recommended to me by another auto shop. I have had such a pleasant experience with them. Leo (mechanic) has gone above and beyond to help me. Their front office staff is friendly and polite. They are very honest and reasonable with pricing. I am so glad I was sent to them. I will definitely be coming to them with all my future car needs.

Ti
Review №51

Adkins Automotive is fantastic! They took my car in real quick even though they were short 2 people. When what I thought was wrong about the car was checked and turned out to be fine, they asked me about all that was happening. They said it would be a few hours and theyd call me. I live real close by, they gave me a ride home and a ride back to the shop once theyd fixed it. They even had me wait a day to pay them, just to make sure that it was a good fix. Their customer service is wonderful. Their rates are very fair. I would definitely go back to them and recommend them to others.

Tr
Review №52

Love these guys! Great at what they do! Very professional & knowledgable!

J
Review №53

Went here a while ago to have an AC problem check out on my moms car. After taking a look and giving me an expensive estimate that I could not afford at the time, Adkins charged me $50.00. They gave me no heads up or any warning that a simple estimate would be that big of a fee. Furthermore, he told me he wasnt even sure what the problem was. lol. He said it would be a $200 gamble to try the first thing. Then, if that was not the problem, $600 would be the charge, but then again who knows?Would not recommend taking your car here.

Mi
Review №54

They are the best.

Pa
Review №55

Great service, great people, excellent customer service. Robert took the time to explain everything that was needed!

Ed
Review №56

Excellent service. Fast and friendly. Very reasonable on pricing definitely recommend this shop to anybody!

Ca
Review №57

Very attentive and courteous owner. Welcoming office area. Didn’t take long for an oil change. Will be going back for all my car needs.

An
Review №58

Good people. Great service

Di
Review №59

Very informative and understanding of multiple car issues, very happy with work done in a professional manner. Owner is a Christian and has time to understand your issues and is always willing to help out and make your car issues work with or without money they are willing and can work around what needs to get done, till you get the money needed to start the fix. A plus plus....for a positive and loving shop owner...no need to go else-where they are worth your time and money!!!

Th
Review №60

Excellent place to get your car fixed people are friendly and professional

Li
Review №61

Superb service very loyal and honest

An
Review №62

The only shop I personally recommend. I work in the automotive industry and they are the only other pair of hands that will ever touch my familys or my personal vehicles. Very professional, honest and trustworthy.

Be
Review №63

Simply put, if you let Jesus take the wheel, your business is better than the rest.

Cu
Review №64

These days finding a shop that you can trust is challenging at best. Robert Adkins is not only very good - as well as reasonable - but is completely trustworthy and doesnt try to fix things that arent broken. You wont find a better shop to do business with! Good people!

Jo
Review №65

Very pleasant experience! I dropped my car off at 11am to get an A/C evac & recharge with no appointment and Robert said sure no problem we can do it right now he called me an hour later said it was done and charged me a half hour labor and 18oz of Freon. Unbeatable price and service. A/C works perfect! Thanks a lot Adkins will definitely spread the word!

Je
Review №66

Very good mechanic.

Ch
Review №67

Adkins is the Best place for HONEST Auto repairs. They actually have called me to let me know my repair cost would be lower in cost by being Honest . Robert is an Outstanding Honest Man. I would not take my truck anywhere else. Excellent Service, Employees, & they will not try & say you need everything under the sun. ADKINS = HONESTY !!

Hu
Review №68

I could not recommend Adkins Automotive more. Robert was knowledgeable and professional in explaining the repairs they were going to do to my vehicle. Thanks for the quick turn around and great customer service.

Ch
Review №69

Honest and fairly priced. This company stands by their work and treated us like family. We were a first time customer and after working on our car we had some trouble while traveling; when I called and explained our problem they came to us immediately an hour away from the shop to fix our problem and got us on the road again. I have never gotten such good service anywhere else.

Pa
Review №70

Excellent service and reasonable price. I will be going back.

to
Review №71

Robert and his whole family and staff are great. I am a snowbird and I take my car there and I fully trust Adkins and I am thankful for a trustworthy auto service.

Ed
Review №72

Great place, honest mechanic, they fix my car and wash my car too.

An
Review №73

Robert and his team at Adkin’s diagnosed the problem with our car right away and did everything they could to get us back on the road as soon as possible. Great service! Friendly, stress free, and came highly recommended by our AAA tow truck driver.

Ma
Review №74

Excellent service! Kept up to date on all repairs needed and cost. Efficient and fast. Pleasure doing business with them. Thank you Robert for the great job you did.

Ca
Review №75

Best customer service and beyond reasonable pricing!. Traveling through Winter Haven from Pennsylvania we needed service and this owner went above and beyond any service station Ive been to as a stranger passing through. Even knowing we might never return he made sure we knew what was wrong and what it might cost to fix it. We are returning to have this honest and thorough mechanic fix our vehicle.

Am
Review №76

My car literally broke down as I was about to pass by their shop. These guys went above and beyond to help me with my car repair even though it was almost closing time. With my car out of commission, I didnt have any other way home without my car and they even drove me home! I am so thankful for all theyve done for me. The next day, my car was ready to go and now it drives better than it ever did! If youre reading this because youre in need of a good, honest mechanic, then dont look anywhere else. Theyre the best!

LL
Review №77

Very overwhelmed, they need new staff to keep up with the demand. Payed them around 700 to fix my truck. Engine tune up as well as a new distributor was installed. Truck still had same problem. Took vehicle to a different shop and was told that an air duct was loose. They secured the duct for free, problem was fixed. Let this be a lesson to anyone reading this to get a second or even third opinion when it comes to your vehicle.

Ra
Review №78

I had a dead battery quick service good price will be coming back for more service

Jo
Review №79

Quality professional atmosphere

Ra
Review №80

This place was highly recommended to me by a trusted friend in the industry. Will definitely return here for any future automotive needs.

Mi
Review №81

Best service ever.

Jo
Review №82

The owner is really polite and gets his stuff done asap and supports the fact that if anything fell behind schedule he offered his vehicle to us being that our vehicle needed a lot of work and considering the prices of the parts we needed the labor costs werent anywhere near as bad as 90% of the places in Lakeland itself, this Winter Haven location is top notch and I recommend his services to anyone in need of automotive support.

Th
Review №83

Great mechanics, fair prices, wonderful office staff.

Sh
Review №84

Out of town for daughters softball tourney. Window went down and wouldnt go back up. In Florida with rains this is not good. They got it fixed pronto. Could not have been nicer. Recommend these guys highly.

c
Review №85

Had car towed to Adkins as recommended by AAA after car kept overheating. They were very busy so took a couple days to get car looked at. They gave me a call and let me know the water pump went out and suggested while they were fixing pump to replace timing belt as well. I was concerned about price but was happily surprised being very reasonable and excited to get timing belt out of way also. Got the call it was ready the next afternoon and being my first time at the shop they were extremely friendly and thanked me several times and apologized for the delay which i appreciate in any business. Great customer service, mechanics, and prices. Definitely plan on going back when another issue arises.

ma
Review №86

Awesome place and there very nice will definitely be back

De
Review №87

Great, honest, and friendly service at reasonable rates. Will not hesitate to use them again!

Li
Review №88

The owner, Robert is an honest man. I know my vehicle will b fixed correctly the first time.

Ch
Review №89

Great staff very good work clean shop

Cu
Review №90

My car broke down and they handled the problem right away. Service worth the price.

Ed
Review №91

Had AAA tow my Ram 1500 after reading Google Reviews and I must say that Robert was very professional and HONEST. My Oil Pressure gauge warning light came on while on a return trip from Miami. He had his mechanic check it out, ran a compression test replaced the pvc valve & hose and told Me I was low 4 quarts of oil. He could have told Me my engine was blown or I needed other stuff to get more $$ out of Me. For 30 years I only trusted 1 shop in Miami, now I have another trusted shop ADKINS AUTOMOTIVE in Winter Haven..

Sc
Review №92

After another repair shop blew my engine up. Robert, his family & staff took my 2014 Ford Escape in. We had to have the engine replaced. Even got a warranty on a used motor.They went WAY ABOVE what even a DEALERSHIP would have done. Im an over the road driver. They took care of my family like they were his own. I cant wait to get home to shake this honest mans hand & thank him personally for all he has done.Its a shame I can only give them 5 stars because they have earned so much more.Thank you & God Bless Adkins Automotive.Scott J. PolitanoFrostproof, Florida2014 Ford Escape

Li
Review №93

Great customer service! Honest mechanic, fair prices

Lu
Review №94

Very,very good service . Fast and honest.

Al
Review №95

What a pleasant experience . Honesty, professionalism and superior customer service. A true breathe of fresh air.

Da
Review №96

Our college student son broke down in WinterHaven recently on his way back to visit us in Cape Coral. At 6pm he found Adkins Automobile who diagnosed, as brake problems. Not only did they stay and work until the job was completed, many hours into a Friday night, Robert (the owners) wife drove around getting all the parts, plus they loaned Oliver a truck to go out and get food. This is service way and beyond past normal. Thank you Robert Adkins and staff.

la
Review №97

Everyone was Soo nice. They did a good job. I will return!!!

Lo
Review №98

Owner has integrity, were willing to offer me ride if needed, regularly kept me up-to-date on progress & pricing of my repairs

Er
Review №99

Great job going over everything for me, and pricing was not bad. Truck ran like new when they were done!

Ca
Review №100

The people working here are experienced and knowledgeable in their areas of expertise

Information
17 Photos
100 Comments
Rating
Similar organizations