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GameStop
3320 Silas Creek Parkway DL 400, Winston-Salem, NC 27103, United States
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GameStop
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Ti
Review №1

I went inside because of a giant Pikachu. Employees were quick to great us and friendly. Didnt find anything, but was happy to stop by!

RA
Review №2

Lady associate at this store is very rude! You can’t get mad at me for not wanting a warranty and to upgrade my membership. Basically said why don’t I buy my games at Walmart instead? Like what?? Really? maybe because I can’t trade games in at walmart!! I used to love this location as a kid which is the sad part about the situation. I DO NOT RECOMMEND THIS STORE AND CERTAINLY WOULD NOT WANT ANYONE TO GO THROUGH WHAT I JUST DID.

kn
Review №3

Really helpfull on finding things for you good prices really friendly staff

Sa
Review №4

This place is a shell of what it used to be. It is barren and lacks the inventory it used to. Not just game but other stuff. It has been 2 years since I was last at this mall location, while one of the staff members was cool. The store is dead.

Jo
Review №5

Very nice and helped a friend decide which game to get since she was undecided between two choices.

Jo
Review №6

January is the best. We miss Brandon, but its a good store. Usually has what you need.

Cl
Review №7

The clerk was really good and helpful and even included my kids in the convo

Mi
Review №8

Staff here was super friendly. They have redone the stores layout and it looks great!

ju
Review №9

I asked the man who was there what time they close he said same time when the mall closes so i asked him that i didnt know what time the mall closes and he got a attidude so my bad i didnt know.

Te
Review №10

They arent as good as they use to be, some employees are just bland and just their. Contacting customers service is literally the worst if your in store could be 30 minutes at home possibly an hour. Deals arent great, they dont seem to inform you when they have good much. Trade in values are a complete ripoff.I paid $60 for a new game the week of release right, return it the same week and they offer me no more than $10 dollars. Honestly I would go with someone like Amazon, these guys may not be around too long.

Vi
Review №11

Very polite and helpful staff.

An
Review №12

The stuff there is mediocre, seen better stock but at least people there is nice

Ca
Review №13

The manager helped me out and he was awesome. Very knowledgeable and helpful.

Al
Review №14

Great people here. To good looking store

Be
Review №15

I went in today with a friend because she was looking for a game for her hubby. She got what she needed and I found this adorable Pikachu thats gonna be the perfect Christmas gift. The guys in there were so friendly, I highly recommend shopping there.

An
Review №16

Always knowledgeable and helpful staff. We appreciate all the help finding amibos!!

Do
Review №17

The staff was very helpful on finding the right controller for my sons Nintendo Switch, they even suggested on getting a warranty for a year for less than five dollars, I will be back again 😉👍🏽

c
Review №18

Bad customer service. Prefer the other surrounding locations than this one.

As
Review №19

Overpriced! Why would you go here? For example: theyre still selling Madden 21 (Xbox One) for $60. I got off the phone with them & ordered it, brand-new, 1-day shipping, on Amazon for $30.

Sh
Review №20

They Didnt really have lot of options for ps4 . But it had more to choose from on other consoles.

Ta
Review №21

It had quite a few games n a variety & a lot of them were on sale but the store was packed and a few of them werent even wearing masks!

Da
Review №22

They call him.... Tim. And like any enchanter worth his salt, he was awesome! Super helpful, really genuine and easy to be around. Had a great time at this game stop and cant wait to go back. Ask for Tim!

To
Review №23

The staff was quite knowledgeable. I prefer human interaction over the efficiency of Amazon. Mostly popular items stocked, so if you are looking for something a bit out of the ordinary I would suggest calling ahead to see if they have it otherwise you may have to wait (Gasp! A day or two) to have it delivered from some online dealer (i.e. A****n).

Xi
Review №24

Great staff! I wanted to buy a present for my boyfriend and didnt know how to pick which gaming headphones he would like. The girl there was so sweet and patient, even though they were close to closing. Thank you for helping me choose the best gift! She also offered me the warranty and explained how it worked. Very thorough!

Je
Review №25

Everyone was super helpful and nice 😊 Im not a gamer but all my kiddos and my better half are so I just go in tell them what they want and they grab it for me I check out and go

ma
Review №26

Really good people working there.

te
Review №27

The employees are awesome very helpful and will help you with anything that you need. I love that

St
Review №28

The stick of endless games & accessories are always a great way to be greeted but so is the staff that is all to knowledgable about everything in stock along with their willingness to assist one in the decision making. If you cant find a game then they are willing to order it for a later pick up. The store is always clean & easy to navigate as well. Prices are fair for the most part & this is what makes it easy to return here every single time.

ja
Review №29

Good store, helpful, friendly staff

Da
Review №30

Great store nice people clean

Ja
Review №31

Gamestop we go to gamestop its cool

Ri
Review №32

Drove 35 minutes to try and catch the store before closing because I was told by a store associate they had an Nintendo switch in stock, just to get there an be told that they cant sell the ones in the store because they are on lay away already ........ poor customer service

Ma
Review №33

Even though the gaming system we bought didnt work, the customer service was excellent! They went out of there way to take care of us and made us feel like valued customers. Will definitely return to that location for our gaming needs.

Ca
Review №34

Great games and service

Le
Review №35

Found what I was looking for. Fast& easy. Friendly staff

Sa
Review №36

People were nice, but I was shocked they didnt have the item I wanted when it said they had it online.

Sh
Review №37

What a rip off, cheaper to order from Amazon and Amazons return policy is much better. Oh yeah, go ahead and go edith digital download, its better to keep the game then to get a 5$ trade in credit

Ju
Review №38

Very knowledgeable staff that are actually willing to help you. Have gone to many different game stores with unfriendly staff that make you feel silly because you dont know certain details about every game. Thank you very much for all your help guys, it was a true pleasure dealing with you!

Wi
Review №39

Game shop is a place that my daughter absolutely loves. They have everything in the gaming system world that anyone would ever want and their staff is very helpful and nice thanks game shop you helped me out a lot this past Christmas

Co
Review №40

They have almost everything you need dealing with gaming and has a super helpful staff.

Ot
Review №41

Great customer service and selection of Xbox games and merchandise

Ti
Review №42

Staff was friendly. Nothing in stock.

Ma
Review №43

Founded what I needed with ease, Leo helped me out and was extremely friendly. 5 stars

El
Review №44

I love this place, but when I went to get a game they had closed 15 minutes early!! I knew what I wanted a everything and they were closed! So disappointed... But they still have great service and Ill be trying again tomorrow.

Ad
Review №45

Always very friendly and helpful.they always take there time to answer any questions

HD
Review №46

The clerk was very friendly and he helps us to find what we looking for.

Ma
Review №47

This Game Stop has all the stuff you expect, and terrific people that work there. Very friendly, patient and helpful

Jo
Review №48

Staff is great always down to help or talk. Its GameStop so if you love game you know what its about

Te
Review №49

This Gamestop is probably the best Ive been too. The employees are absolutely helpful and friendly and they give the highest of servic ed Ive ever had at any Gamestop store. They give you the straight facts and assist you with exactly what you need. Very great location I recommend this store to anybody in the area

te
Review №50

Ive had nothing but problems with this store. Wont be doing any repeat business with this location. Soldme a broken new Xbox Elite controller and the overal customer service is a disappointment.

La
Review №51

The employees were knowledgeable and seemed like they liked what they were doing, that makes a difference.

La
Review №52

Always a fun experience to shop there. The employees are great people and always remember not only my childrens names but the games they like also!

An
Review №53

Always great attention from the staff. Very Helpful even when super busy.

Ja
Review №54

I have always had great experience at this location, and I have been to many gamestops all over in different states, most of them have been good, but far as I can tell they really try help look for something.

Ka
Review №55

Awesome variety, easy to navigate and super clean. One of the nicest gamestops Ive been too.

Zi
Review №56

Love this game stop, they normally have what I am looking for and the customer service for the moat part is outstanding. Wasnt in there 5 minutes until i was approached wanting to know if I needed help.

Vi
Review №57

The store leader was rude and unhelpful.

Da
Review №58

A good place but I did not find what I needed

Ra
Review №59

The help and concern of the employee was really about the customers satisfaction!

jo
Review №60

Best place ever an the staff in the mall are so awesome please recognize these employees..

Th
Review №61

They were able help me quickly and the store had good deals

Mi
Review №62

This place looked pretty sweet especially the way it had two entrances one from the mall and another from the outside. Over all the store was pretty nice

le
Review №63

Great store everyone inside is nice and super helpful

Al
Review №64

The staff is awesome! I really hate the mall but the experience we had inside the store made the trip positive.

co
Review №65

Went to sale game. Nice people and place.

Do
Review №66

Guy recommended a 60 dollar headset to me when my old one kicked the bucket. It works wonders for audio, but the mic doesnt work at all. Be careful what you get.

Be
Review №67

The store was a mess, the staff was rude, and the overall experience was poor.

Se
Review №68

Glad they started game exchange up again

Je
Review №69

Clean and friendly.

Jo
Review №70

Have you ever been to GameStop thats what this is a GameStop nothing special nothing out of the ordinary more of a collectible store than it is anything at this point still push pre-orders like they always have this is just a relic of a time gone past it wont be too much longer before all of the stores are closed so definitely visit it before its gone

Su
Review №71

Great selection of games and merchandise here. Good GameStop.

Lo
Review №72

Great cheap games! We got Nintendo land for the WiiU for $0.99

Jo
Review №73

Awesome place! Cool people with amazing attitudes. They are always consistent and know how to take care of their customers. The asian guy who works there, is very funny and has a goofy but loving personality. The guy who calls himself the mexican hokage is such a riot, he has an amazing attitude!

Jo
Review №74

I was really dissapointed with their used games cause is actually cheaper to buy them online and new games.

Da
Review №75

This is the place I go to get all my dope games for my ps4

Da
Review №76

Tim delivered outstanding customer service during my trip on 4/2/15. There were several of us waiting in line to pre-order Amiibos and despite the computer systems crashing from Gamestops all over the country trying to preorder at the same time, Tim went out of his way to help us out. He even had 3 computers going at once, trying to get customers orders in quickly before they sold out. Although I didnt get everything that I wanted in time, Tim was the reason I was able to leave with at least some of the Amiibos that I wanted.

St
Review №77

Always helpful and friendly staff very knowledgeable

My
Review №78

Its right beside my job n i buy my sons games from there

Co
Review №79

Get a game

ra
Review №80

Great people great place great services

El
Review №81

Workers were knowledgeable about upcoming games and on getting us a deal on a controller that was found to be broken.

2
Review №82

Great customer service

De
Review №83

Great customer service and game selection

J
Review №84

Its gamestop... not too exciting

L
Review №85

Best dream place ever😂

Je
Review №86

Great games for a ps vita

Mr
Review №87

Guys behind the counter are great, and knowledgeable..

Ma
Review №88

Good service but they gave me the wrong game, the case was the right game but the disc wasnt

Sh
Review №89

Never sell anything to them but love buying from them.

Aa
Review №90

I have always felt like I was there only customer when I go in there. Knowledgeable and helpful.

Ta
Review №91

Cameron was great to work with.

Ma
Review №92

Great prices on used games

Ma
Review №93

Always have a good time in this store, tim is the best.

Ka
Review №94

Great place and great workers

Tr
Review №95

The customer service is always awesome...

La
Review №96

They were extremely helpful and knowledgeable

Da
Review №97

Great place for gamers

Gu
Review №98

My son loves game stop

IG
Review №99

Poor service but good deals

br
Review №100

Hone away from home. Lol

Information
6 Photos
100 Comments
4.3 Rating
  • Address:3320 Silas Creek Parkway DL 400, Winston-Salem, NC 27103, United States
  • Site:https://gamestop.com/store/us/nc/winston-salem/4323/hanes-mall-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 336-765-3295
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:12–6PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–8PM
  • Friday:Closed
  • Saturday:9AM–9PM
  • Sunday:11AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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