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Cricket Wireless Authorized Retailer
1201 Silas Creek Pkwy, Winston-Salem, NC 27127, United States
Appearance
Cricket Wireless Authorized Retailer

Comments
Li
Review №1

I went in because I thought I had cracked my phones screen. The man working said I had only cracked the screen protector and I just needed to replace that. I really appreciated his honesty and the fact that he didnt play on my ignorance to try and upsell me a new screen or new phone. I was impressed by his honesty.

Ti
Review №2

Great customer service. Very knowledgeable and they take their time with their customers. Two workers... I forgot their names... but a young fellow, dark hair, with glasses... I want to say his name is Owen... 🤦🏾‍♀️oh Lord, charge it to my head... but him and the young lady... with dark hair as well, made our switch from Verizon to Cricket so easy!! And I will soon be an iPhone user 😉 thanks to them both giving me helpful info on the iPhone!! Keep up the good work guys!! Ill be in soon to see you two📱!!

An
Review №3

Very helpful employees.

ma
Review №4

They have a friendly and bilingual staff. My uncle and neighbors come to this store and they like the service that cricket provides them. They have even gotten phones from here. We think that the cases and screen protectors are a little pricey, but nothing out of normal. All phone service stores are like that. Others even more pricey. Overall we are satisfied. Only wish there wasnt an activation fee.

Br
Review №5

Staff there is awesome ! Prices are SO reasonable. I will absolutely be recommending to friends and family. FYI cricket is owned by AT&T so their coverage is great!!! So glad I came to this location. Wonderful people thank you!!! 😊

Ja
Review №6

Kind quality service in timely manner

Br
Review №7

Vanessa and Kevin are amazing! Cricket corporate screwed up but they fixed the issue and they didnt stop helping us until it was solved.. they went above and beyond! I will only go to this store no other because of them! Great people

Ch
Review №8

I came to upgrade my phone today. The two people who attempted to assist me were not very helpful. When I asked about certain phones that were in my price range, I got Its okay as a response. The woman attended seemed to not know anything about the phones that were displayed other than their batter life. When I finally chose a phone, rhe young man that rang me up explained nothing to me about the phone, nor did he inform me about whether or not I had to transfer over my old SIM card or how to transfer my contacts and such. Thankfully I knew how to figure this out, but it shouldnt be expected of me as a customer.

Li
Review №9

I love cricket hes very dependable and and I recommend a lot of people to go to Cricket

Ma
Review №10

Awesome deals! Great customer service Definitely would recommend it

Pa
Review №11

Extrodery people and really helpful

B
Review №12

Very nice service and helped.

Na
Review №13

Good phones

Ch
Review №14

Customer service people were rude and having personal conversations

Bi
Review №15

It was great and great deals

Me
Review №16

Great value

Va
Review №17

Excellent customer service !! Will definitely be recommending all friends and family. And of course we also serve them in Spanish.

Gl
Review №18

Excellent atention

Ju
Review №19

Good service

Information
28 Photos
19 Comments
4.5 Rating
  • Address:1201 Silas Creek Pkwy, Winston-Salem, NC 27127, United States
  • Site:https://cricketwireless.com/stores/ll/US/NC/Winston-Salem/1201-Silas-Creek-Pkwy
  • Phone:+1 336-893-6135
Categories
  • Cell phone store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:9AM–9PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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