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Shattalon Tire & Automotive, Inc.
5780 Shattalon Dr, Winston-Salem, NC 27105, United States
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Shattalon Tire & Automotive, Inc.
Comments
Ri
Review №1

My next door neighbors recommended Shattalon Tire when I moved here 12 years ago. I’ve always been pleased with the work they do on all my vehicles. I’m moving out of state soon and am more upset about leaving them than my doctors! Thanks guys for all your great work over the years.

Ri
Review №2

Shattalon Tire always provides great service at a fair price. I trust them for accurate diagnosis. On occasion they have recommended a cheaper alternative to what I thought I needed, and they were always on target. They are my go-to for car service.

Ro
Review №3

Derrick, TJ, and all the staff at Shattalon are very professional, experienced, and friendly. They are reasonable in their rates and very honest. Ive taken my Camry to them several times and will always go to them for repairs. They are really trustworthy.

Tr
Review №4

Big shout out to TJ and the entire crew at Shattalon Tire in Winston Salem NC!! I’ve used their services for over 2 decades and you just can’t beat the customer service level, professionalism and knowledge in helping make the best quality for your vehicle needs!! I don’t even hesitate in recommending the entire Mock BeRoth Company!!

Ke
Review №5

Called to make appointment,got there and they took the car right on in!!!! Paid quoted price that was given over the phone. They dont try to get over by trying to sell you extra unnecessary stuff. Love this place. This will continue to be my go to tire shop.

Je
Review №6

Very professional and business like. Will recommend to anyone looking for tires and services.

Ha
Review №7

I had a minor surgery Friday & when I went to go to work on Monday, there was oil leaking from under my car. I was so upset and I tried 2 different places in King, only to be treated rudely or not even get service, I can only assume because I am a girl. I finally came here and they were so nice. They took care of me in under 20 minutes & turned my whole entire day around. They will be getting all my future business.

Fr
Review №8

Always have a great experience with this company. I believe they do a excellent job. Good quality parts and services. No complaints from me and will recommend to anyone who asks. Thumbs up 👍

Do
Review №9

Car was repaired in a timely manner. Everyone was nice and happy to help with my questions.

An
Review №10

Visited for a flat tire repair. Although it ended up being more than a flat tire, the gentlemen were very nice, professional and offered complete and prompt service. THANK YOU!

Jw
Review №11

Best tire place Ive ever been to. I have a heart problem right now and it takes everything out of me to go in and out of stores so they let me seat in car to change my tires so I didnt have to spend 3 days recovering

Ti
Review №12

Yes my experience was very different without Derek and TJ around it always is its never fail different prices theyll different prices in different IndividualsSeem to be different than the original 2That can be looked at as bad business

Mi
Review №13

Shattalon Tire and Mock Beroth are amazing repair shops. friendly and courteous service as well as excellent quality work I would recommend this shop to anyone who has any needs with their vehicle repair and maintenance.. I would give them more than five stars but that is the maximum rating allowed

Am
Review №14

These gentlemen are fantastic! Each visit is met with excellent service and a zeal to do the best job possible. They fixed my concern and returned my car in tip top shape. Give them a try!

To
Review №15

Always good friendly service. I won’t take my car anywhere else.

El
Review №16

The professional and courteous staff surpassed my expectations and I am grateful to Derrick, TJ, and the entire staff for my results and especially my peace of mind. Shattalon Tire & Automotive was referred to me by a relative after my car was diagnosed else where with a projected repair cost for one item of over $700 while being serviced and conducting the annual inspection for tag renewal. Shattalon Tire & Automotive completed that repair for approximately $260. I was also told of other issues and the cost couldve been well over $1200 including a diagnostic fee of $130 for just one of them. That whole repair cost at Shattalon Tire & Automotive was $138. Im a senior citizen and am more than pleased that I have found an honest, reliable, and trustworthy car repair service. Plus the waiting area was clean, comfortable, and they have good coffee to boot. Look no further if youre in the market for a top of the line car repair service. You wont do any better than Shattalon Tire & Automotive. Thank you, gentlemen! Youre the best!

Je
Review №17

Great customer service, excellent work quality and very helpful staff. I highly recommend!!!

Fo
Review №18

Always courteous and friendly family owned and operated a real asset to several communities. Great prices and unmatched service.

Ha
Review №19

Awesome service. Great prices and they are always reasonable about scheduling or even mostly let you show up same day!

Go
Review №20

I have been taking my vehicles here for a few years now and have never had a bad experience thus far. Always quality work and trustworthy service. Probably sounds like a fake review but this place has earned my respect. Until something changes, they will keep my business.

Ma
Review №21

We have taken our cars here for service for nearly 30 years and have been very satisfied with their service.

Ta
Review №22

Its easy 2 find n Winston near Big Lots behind Walgreens on University Pkwy. They provide quick service & the employees r happy 2 explain wat is wrong & wat is needed 2 b done 2 ur vehicle & they provide all services 4 a cheaper price than most places + they r open 4 a few hours on Sat mornings if u arent able 2 make it there during the wk but sometimes finding a place 2 park is a little difficult bc they r usually pretty busy.

Jo
Review №23

This was my first visit to the Shattalon location. Great people. Very friendly. Very accommodating. They will provide whatever service u like but r happy to advise if needed. So far, the tires they recommended r great.

Ka
Review №24

I had a great experience here. I breathed a sigh of relief when I heard the price. I will be using this location in the future.

Br
Review №25

The folks at Shattalon Tire were great to us. They got us a new set of tires the same day we called and worked with us on the warranty on the tires that needed replaced to save us money on the new set. We appreciated their customer service.

Br
Review №26

They were nice and quick, i needed my breaks done and being that it’s covid i had to make an appointment for another day in the week which was fine with me. Dropped my car off they called to tell me that my back breaks needed to be done as well which i like. ( most tire places just do it without telling you making you pay more) then told me my final amount. Price is reasonable for the work they had to do to my car. This my new spot if my car acts up again instead of going to VA. Thanks guys

De
Review №27

This tire company always gets a high mark from me! Professional, fast and thorough!

Da
Review №28

Very efficient, friendly place to have your car worked on!

Ti
Review №29

They are very busy but yet friendly and helpful. They asked me if I actually needed my tires that day because they close at noon on Saturday, it was after 10, and they had a line. They were thinking it would be at least 1.5 Hrs. I mentioned that I was traveling home from work in South Carolina heading to Michigan and I dont even think it was 15 minutes they called and told me I was all set. I really appreciated that. They also had the higher load rated trailer tires in stock that I needed and everywhere else I went across two states I was told they had to order them.

Je
Review №30

This place is great. They are a bit pricey but you get what you pay for. They work quick as well and found time to look at my Jeep, last minute, even when they were swamped with other cars. Really appreciate it.

Ed
Review №31

Fair prices and really nice people!

As
Review №32

Always have great service and reasonably priced services!

Sh
Review №33

Doing business with Shattalon for YEARS. Very confident in their quality of work and integrity. Have referred family and friends without hesitation. That have been with me through several cars!!

Na
Review №34

Customer service is fantastic!! Ive been coming to Shattalon Tire for years and come away satisfied everytime! Its a clean family friendly environment while you wait!

La
Review №35

Had a good experience everytime! Friendly and honest Staff, in and out in a timely manner. I would definitely refer other clients.

Fl
Review №36

The staff is really nice. I’m giving them a low rating because i’ve gotten an oil change twice from there (i drive a CHEVY HHR) and my car hasn’t driven right since then. I took it in for them to fix the damages (that they caused) and now i am stuck having to pay hundreds of dollars in damages. If they didn’t know how to change the oil in my car, that’s what should have been communicated to me. Like i said, the people are super nice, but i am quite frustrated that I have to fix problems they caused.

je
Review №37

Great tire prices!

Pe
Review №38

Quick, friendly, and convenient service. They fixed my brakes and didn’t try to pressure me into additional unnecessary work like other mechanics have done to me in the past. I will definitely come back and recommend them to everyone I know! The shuttle service is a big plus!

Ad
Review №39

Quick, affordable, good work, and no bs. Im from Raleigh and needed tires bad. Didnt know what was wrong. They took my car in the shop day of and fixed her up. Got an alignment done a few days later for way cheaper than any of the chain run mechanics. I will recommend this place to anybody that is nearby and needs some auto repair done.

Ly
Review №40

Can’t imagine taking my car anywhere else for regular maintenance, new tires or repairs. The service is generally quick but apparently lots of people trust them as much as I do. So when it’s necessary to wait a while they have provided the comforts of home!

Mo
Review №41

Fast service fair prices friendly service

Cl
Review №42

I dont hate Shattalon . they are great people to work with they serviced or is all so awesome and they got great hospitality and they would take care of your needs ..

Fl
Review №43

Got some minor things done; oil change, headlight change and tire patched. they fixed everything i needed and it was super affordable. highly recommend coming here.

Mi
Review №44

Everyone at Shattalon has been wonderful to me and in particular my son, who is a new vehicle owner. I have personally thanked them for taking care of him and giving him sound advice, excellent service and just looking out for him like he was their own. I would hands down recommend Shattalon Tire any day to anyone. They are in the business with a servant’s heart and it shows.

Be
Review №45

Excellent service! Very reasonable and prompt! I have trusted TJ, Derrick, and Mark with my cars for many years!

Ma
Review №46

I drive out of my way to get my vehicles serviced at Shattalon Tire. The staff knows me by name and treats me like family. Best in Winston.

Ia
Review №47

I’ve been to Shattalon Tire a handful of times and it’s always been a great experience. I’ve always found the service to be quick and the mechanics do a wonderful job. Their prices are also reasonable, and I can trust that they’ll bill me rightfully and not overcharge me. I trust Mock Tire for all my car needs!

Ma
Review №48

I have been going to Shattalon Tire since I moved to the area, and I’ve been very pleased with the service and professionalism I receive at each visit.The staff is courteous and knowledgeable. I feel that the prices are reasonable, especially when they go above and beyond for their customers.I feel that I will be a customer for life.

Ro
Review №49

I have been going to shattalon tire for several years. I have taken my van, truck, and mustang gt to be worked on. The staff is friendly but everything worked on continues to have the same issue. The van was stalling shortly after starting it and they replaced a computer in it at the cost of $1,300.00. I was willing to pay this however when the van was brought home and continue to stall. I took it back and asked him to take a look at it again however there was no fix. After that I took it to Advance Auto and ran diagnosis and came up with one of the spark plugs not firing correctly. I was frustrated that this $12 fix help the stalling. Shattalon Tire would not help me with the $1,300 they had charged me. I also took my Dodge truck to get the drum brakes repaired along with oiling the back axle. This cost me almost $1,400. 5 months later I had to buy a new rear axle. It is frustrating to me to spend all this money and get poor results. I would be careful about taking any of your vehicles here.

Rh
Review №50

Most Professional, Honest and Friendliest Guys I’ve ever dealt with. Totally trustworthy

Wa
Review №51

You always do a good job. I’ve trusted your services for many years.

Ho
Review №52

My family has been doing business with the folks at Shattalon Tires for years. They have very reasonable prices (usually costs me 50% less to get my oil changed there than other places) and their prices on tires are unbeatable. They have never steered me wrong and they have never recommended products or services they themselves don’t use. When I mentor young women in the community I point them towards Shattalon Tires because I know they won’t be taken advantage of because of their age or gender.

Ma
Review №53

Great people! Really care and I am confident they do not try to take advantage of people. Have been going 10+ years. If they cant help you they can direct you to a good place to do the job. Highly recommend!

Du
Review №54

Amazing employees, great service, and great prices

Te
Review №55

This is a great place to conduct business. Nice clean facility for customers. Extremely polite and helpful staff. Always satisfied with their work!

Ca
Review №56

Great and friendly service. Knowledgeable and explain issues so I can understand.I wouldnt go anywhere else to have my car serviced!

Ta
Review №57

Im still in shock. Im female so I cant began to tell you how many mechanics have tried cheating me when it comes to vehicles... Not knowing that I dont look it but I know much about vehicles myself. Surprisingly this shop was even way cheaper than ANY other mechanic Ive spoken to INCLUDING the shade tree mechanic (I know I shouldnt ever trust a shade tree mechanic but its hard to find a good mechanic). He was so nice & fair, I could still give the shade-tree mechanic a try & talk him down but Im going with this shop. Ill have it towed to them tomorrow & also have them fix other issues.Update: while Im going through my updates I wanted to give an update. While these ppl were nice I literally wasted my money. The issue was never fixed & due to covid I work from home so it took awhile until I actually drove my vehicle, the issue continues & Ive just been saving on a new car. I did speak with them months back & they told me I could bring it back but I moved shortly after & I couldnt afford to have my car towed way back there.

Co
Review №58

I needed a tire for my daughters car to pass inspection and the gentlemen at Shattalon Tire were great, as always. I use them every year to replace tires on my vehicles and they never let me down. They offer great service (mechanically and customer wise).

Mi
Review №59

After my husband passed I didn’t know anywhere else to go but to Shattalon tire because that’s where he always went. They take care of me just like they did my husband. Love you guys.

Sh
Review №60

Wonderful place. Nice and helpful advisor. Did a wonderful job on my alignment for my van. Will bri g my other cars here.

No
Review №61

I have been doing business with Shattalon for 15+ years - highly recommend! Always professional staff - helpful with any automotive needs. Thanks so much for taking good care of my car!

Sh
Review №62

My first time at Shattalon Tire was a very pleasant experience. All the service folks there are very courteous and helpful and the price is right! I would definitely recommend them!

Ma
Review №63

Customer service is adequate and friendly, however prices are much too high. I took my truck in for some work on the radiator, got an estimate, and realized the parts were twice as high as I could buy them at any parts store. The owner admitted to me that they pay their mechanics a percentage of the price they get for parts. To me this encourages parts replacements, possibly when they are not needed. They said that all repair shops do this, but I havent found any others with this policy.

Wi
Review №64

Great place, great service, TJ, Carl, Bruce, Derrick and all those guys are nothing short of spectacular. They get you in and out quickly, they do great work and seem to always have your best interest at heart. Cannot say enough about how great they have been for many, many years!

Li
Review №65

Highly recommend! Polite, professional and efficient team. We do all our tire purchases here. They will help you find the best quality for the best price.

Su
Review №66

We have been coming to Shattalon Tire and Automotive for over 15 years. I tell any friend looking for a mechanic they should go to Shattalon. These guys know their stuff. They kept my Suburban running smoothly on the road for 10 years. For the past five years I have owned a Highlander, they have made maintenance reliable and affordable. We cannot say enough about the service we have received.

De
Review №67

TJ, MARK, DERRICK, & BILLY, you guys rock. Keep up the great customer service. Your friendly neighbor Denard lol

Na
Review №68

Very courteous and helpful in picking the right tire for my CR-V. I need to stop in and have the alignment checked as I feel like the car pulls to the right. Will definitely do business with you again.Nancy Robinson

Ca
Review №69

Their staff is so friendly and easy to work with! The prices are very reasonable and they always do great work.

KN
Review №70

This place is fantastic. A great place to take your vehicle and fully trust the shop to do whats right and not try to rob you with outlandish prices. Great shop to have in your rolodex when vehicle repairs are needed.

Lo
Review №71

I have nothing but wonderful things to say about Shattalon Tire. They provide great customer service and I trust their work completely. My husband and I have gotten oil changes, tire rotations, and even brake work done and have been completely satisfied. They provide a shuttle service to allow me to leave our vehicles there and still get transportation to work. Their shuttle drivers are very professional and friendly. We have decided we will definitely look at purchasing our tires there in the future. THANK YOU!! LLM

An
Review №72

I usually go to Shattalon Tire for all of my automotive needs and have been for many years. However I was disappointed with my last visit. My tire sensor in my truck indicated that my tire was losing air fast. I stopped to have my tire fixed. I was told that I needed 4 new tires which I was ok with. I left my truck overnight and got a call the next day saying I needed a new tire sensor. ALL 4 sensors were working perfectly when I dropped the truck off. So I am not sure what happened but the situation left me a little disappointed.

Ty
Review №73

Brought my old truck in for concerns about squeaking brakes. Planning on selling it soon, so I wasn’t wanting to put a bunch of money into it. They took a look at it for me and diagnosed the squeaking as a U-joint. Told me the brakes were good all around and didn’t charge me anything. I really appreciate their honesty, bc they could’ve easily taken me for a chunk of change. Would highly recommend.

Da
Review №74

Always great service, friendly, and timely.

Ma
Review №75

Super flexible. Very friendly. Highly recommended. Will definitely keep my business with Shattalon Tire!

I
Review №76

Taking way to long I’ve been here for 4 hours and my car still hasn’t been in the shop for a oil change

Br
Review №77

These guys were awesome!

Mi
Review №78

They were awesome TJ, Mark & staff, they did put wrong size tires on so I had to come back next day. They gave me a rental car & only thing I asked over & over to tighten a bolt under driver side frame never did. I wont use anyone else I appreciate what they do & very friendly. Ill be back.

An
Review №79

Needed inspection...wipers and a tire. From time to garage, it took 1.5 hours to inspect, put on a tire and wipers. There were 2-3-4 guys on several occasions up front talking and joking around. That time could be put to helping in garage helping to get the tire on, inspection and wipers, trying to save your customer time, but you rather they sit in waiting room while I person works on the car and everyone else go up front and kill time.I will not be going back.

Am
Review №80

Shattalon Tire has been my go to car guys for the last few years and they are awesome! I always appreciate their service, honesty, and expertise. They never overcharge and they will not try and sell you other services that you do not need. I would recommend them to anyone!

Ch
Review №81

As usual I experienced great service. Coffee is fresh and the service is quick. Thanks again, Capt. Chris

Wi
Review №82

These guys seem to always do solid work. I brought one vehicle in once and they supplied me with an alignment sheet showing my vehicle was already well aligned even though my shop told me Id need an alignment, they did not charge me for this service as there was nothing to service. Second vehicle in for an alignment their printer wasnt working and they instead showed me a cell phone photo of the alignment display on the computer (hence the 1 star dock). Pricing was reasonable for alignments.

Ed
Review №83

This is a very good place to take your car in for your car needs. They treat me right and I like the rocking chairs.

To
Review №84

This is the most professional and courteous group men that I have ever had the privilege of working with...they always fix and take care of whatever my needs are for mine or my wife’s automobiles...I will continue to do all my automobiles needs with Shattalon Tire...

Da
Review №85

Trustworthy, honest, knowledgeable, fast, friendly, thorough service at a great price. What more could you possibly want? Not just an every day garage. Stop by TODAY and see how they can help you. Carl and TJ will be there with a warm smile and the willingness to do what it takes to make you a satisfied and repeat customer. I will be their customer as long as they keep the doors open. Cant praise this team enough!

Ni
Review №86

Likes: Service. The problem that I came in for (alignment) was fixed and I havent had a problem since. I am VERY weary of brining my car to any shop because every time I do something else is wrong when I leave. I have NO complaints on the service from Shattalon. Also, they took off some money because I decided to get an oil change with them as well. The people were also VERY professional and did not try to force me to buy anything else. I have a couple of other things wrong with my car that I knew about and they just told me that there were other things wrong and that was the end of it.Price. The price was very reasonable. Its not cheap by any means, but they did a great job and I was not overcharged at all.Dislikes: Time. I had an appointment at a specific time and I waited for about 40 min before they looked at my car. Then it was another hour and 30min before I was out of there. I dont think an alignment and an oil change should take that long.I would highly recommend Shattalon to others. Ive only been once but I will definitely go back.

Ma
Review №87

Received quote for tires online, TJ called me with the quote and then emailed me. Have me multiple options. Set an appointment, they were ready for me when i got there and were fast. Waiting area is nice as well. Staff is very courtesy and informative.

Ca
Review №88

Came into this location in distress because my hood would lock but not close. The guys here helped me and I was driving off within ten minutes. Excellent service.

J
Review №89

They are skilled car guysThey put front end ball joint on my old 23year old car & found the part. If you need anything they will do it OR let you know Who can.

Do
Review №90

Great people to work with. Never have to second-guess their advice. Honest and dependable. Fair prices.

Da
Review №91

Replaced malfunctioning tire pressure sensors. Quick work, competently performed.

Fl
Review №92

The customer service is great at this business!! I highly recommend this business!!

Ve
Review №93

I’ve been going to Shattalon for 6 years and couldn’t see myself going anywhere else. It’s always the same staff with great service, affordable and reasonable charges.

Jo
Review №94

Shattalon Tire replaced my radiator and serpentine belt on my 1998 Jeep. Great job at a reasonable price .

Ti
Review №95

Shattalon Tire is part of the Mock Tire automotive service network. This network has consistently provided good service and trustworthy advice. For example, they have told me when other auto repair shops were trying to inflate their bills with unnecessary work.

li
Review №96

Great service. Reasonably priced. Been gping there for more than 10 years..

ST
Review №97

Always a fair price and quick service

Ca
Review №98

The staff was very courteous and provided quick service. They are all out of calendars which makes me sad.

Gr
Review №99

Very good service freindly staff,already made another appointment.

Ka
Review №100

I have been going to Shattalon Tire for many years and have always had a pleasant experience.

Information
16 Photos
100 Comments
4.6 Rating
  • Address:5780 Shattalon Dr, Winston-Salem, NC 27105, United States
  • Site:http://mockberothtire.com/tires-auto-repair-winston-salem-nc-5
  • Phone:+1 336-661-9646
Categories
  • Brake shop
  • Auto radiator repair service
  • Auto repair shop
  • Auto tune up service
  • Tire shop
  • Mechanic
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–12:30PM
  • Saturday:Closed
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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