I would not recommend this place to anyone. I would give this dealership no stars if that were an option. I purchased this car in April and had the most troubles out of it since I first laid eyes on the vehicle. I had to wait a couple weeks to get the car after I purchased it because it was not yet up to par; however, that was not stated at the time of purchase. I was told that the car was ready and that I would be driving it off the lot that day, which is ideal. I was told that a sensor was the reason why I was waiting to retrieve the car, however, the paper work displayed that it was a catalytic converter that they replaced. They gave me a car to drive in the meantime, which was a plus. 2 weeks after driving the car I experienced jerking, which was due to an oxygen sensor. A month after that I begin having issues once more. When I took it up to Bob King Hyundai’s service center they stated that I needed a new catalytic converter. I went to the auto shop so much when I first purchased the car I did not need to wash the car myself. It was always clean. I will give them props for that. As we fast forward to today, which is 6 months after the purchase, I am looking at nearly $3000 in repairs. I have 3 oil leaks that are so bad that is has affected of other parts. But, those are the least of the problems detected in the car. This is ridiculous. This is my first car and the worst experience I have ever endured as it relates to ANY purchase. I wish car purchases worked like others; I wish I could return this car and get my money back. I reiterate, I DO NOT RECOMMEND THIS DEALERSHIP TO ANYONE.

Austin was excellent to work with throughout the purchasing process. He never pressured myself or my husband, which we both greatly appreciate. The experience at Bob King was much easier and more pleasant than other dealerships I have dealt with in the past.

Highly reccomend and very happy with my purchase! They care about you as a customer and work hard to make your business. All are extremely professional and courteous, from the moment you walk in to the finance managers last signature request. Their sales manager is also very involved and personable. They valued my trade much higher than anyone else had and my sales professional made my wait seem nonexistent. He was great! Ill be back once Im ready to trade and request my same person. Ask for Mervyn!

Best car service ever!!! I had a fantastic experience purchasing my Hyundai Tucson, which is covered in another review somewhere, so Im here to talk about my car service experience. All the staff were so kind and helpful. I could tell they really cared about my experience. I also got a free car wash with my service which was a nice surprise. My mom has a Mercedes, and they give her free car washes, so it was pretty cool that I was getting perks with my Hyundai that were on par with luxury brands. Another thing I loved was the video review they send you of your car. Every time you get your car serviced, theyll send you a video a couple minutes long showing you your car while its being worked on and explaining each part of the service. It was really awesome to have someone explain and show me what looked good and what suggestions they had (although they didnt have any suggestions this time since my car is still brand new). It makes me feel much more comfortable knowing exactly what condition my car is in. And as far as I know, other car dealerships dont give you the video reviews, so Bob King Hyundai really is special. Another thing that was really important to me was that no one tried to sell me extra things. I know a lot of dealerships try to push you to upgrade things when you get your car serviced, but Bob King doesnt do that at all. They knew my car was in tip top shape, and they didnt deny that to try to get me to upgrade. Once again, thank you so much for honest and AMAZING service as always as well as going above and beyond and showing genuine care for your customers.

10/18/2021 got to the service department early (around 10:15am) for a simple oil change and tire rotation, now at 12:56pm finally getting to leave. Watched the service video and the tech didn’t seem very knowledgeable. Very disappointed in the service department.My review of 1 star stays the same. As everyone can see the Service Director sent a message to speak with me. After calling the given number I was told that the individual was not at that location. I was given a second number and was told the same thing Kelly was not at that location let me transfer you. A lady answered the the phone on the 3rd try and said she didn’t know of anyone that worked for Bob King by that name.This shows a total disregard for customers, extremely poor service. If the individual who responded before would like to speak with me my number is on file.

The staff was very friendly and helpful. Mohammed took the time with me and was great. This is my first time actually financing a car. They made the process smooth and easy.

I recently bought a new Hyundai Tucson and couldn’t be happier with the sales experience. Tim, the salesman, was friendly, knowledgeable about the technology, and low key. Justin the manager made negotiations feel like two friends rather than adversaries. Love the vehicle and got decent money for my trade. Hyundai provides great value and the team also followed up the next day to make sure I was happy.,

I worked with Mervyn and he was great! He took his time, even after they closed, to work with me on finding a car. He was personal and not too pushy as a salesman.The whole staff was friendly and took great care of me! They have reached out several times since purchasing my car to make sure I was enjoying it and see if I had any questions. I highly recommend them!

My wife and I just bought a new Santa Fe from Bob King Hyundai! They are the best, the process was truly hassle free! Lucas was amazing and the whole team was awesome in general. Every other dealership we went to just gave us lies and trouble, we decided to travel 2 hours to Bob King and would do it all over again. They really took the time to get to know us and found the right vehicle for us. Financing was simple too! Christian really found us the best rate and beat my preapproval from the bank. I would recommend Bob King all day every day! Ask for Lucas!

My man followed. Good time. Genesis needs to retain resale value.

Very friendly staff, always serve you with a smile.

Sales person Lucas was very helpful and stayed in constant communication about the process of locating and transferring vehicles for me to purchase. Christian the finance manager made the paperwork process quick and easy. Dealership offered me $2,500 more than other dealerships in the area were offering for my trade-in. Inventory was low for the 2022 Konas and they transferred me 2 of them from other states to make sure that I got exactly what I wanted. If you go ask for Lucas he is very polite and respectful of your time.

My experience with BOBKING Hyundai, was a real treat. Elijah and the rest of the staff that helped me, made my buying a new car easy. I give Elijah all excellent! The only thing I would change, is the amount of time it took. But, my new Hyundai Santa Fe, made it all worth the stay.. Thank you to Elijah, Steve and finance.

This was the best car dealership visit I’ve ever had for service. Usually when you go to a dealership they say oh you need this you need this you need this you need this. At Bob King Hyundai, they gave you a couple things they said OK this is what you probably want to look at now and this is what you want to keep on your radar but doesn’t have to be addressed today. The staff was friendly and extremely knowledgeable. Only complaint is wish there was a little bit more coffee

Great place to buy and service your new or used vehicles. I had really positive experiences at this dealership purchasing a new SUV for my teenage daughter last year and then her cars regular maintenance service last week.Very impressed by their services, professionalism, and communications, not mention great price too!!

Let me tell you. . . If I could give 10 stars I would. It was a wonderful experience all the way around. Tim, our salesperson was great from the time he walked up to us, until I was driving off the lot in my new car. He took his time with us, answered any questions we asked and trust me we had plenty and we had some weird questions. He worked extremely hard to make sure I was happy with what I wanted. I will only go to Bob King Hyundai from now on. If you are looking for a new vehicle, please come here. They are wonderful hard working people, that deserve everyones business.

Highly recommend! Worked with Micheal Wall and he was amazing, definitely helped me get in the car I love! Managers are well involved as well! Definitely know how to handle a situation if it arose!

We just drove off the Winston-Salem lot in our beautiful sporty new Tucson. Thank you to our salesperson Lucas Flynn and the entire Hyundai team for your patience, expertise, and professionalism this afternoon. We had a great experience and we will be back.

Great service all around. I do get nervous about vehicle maintenance because some places with try to sell you on services you do not need. I feel completely confident in the repairs I received and I was informed of everything in a timely manner.

Thank you Tim for helping my Husband Nick and I make the best decision on buying our Kia Optima! Tim is a great salesman! He was not only very friendly but was also patient and sufficient. He made the anxiety of buying a new car a breeze. The rest of the staff was also very friendly. Everyone will make you feel at home! Thank you Tim and staff!!

I just had a five star experience at Bob King due to the Service Advisor George Hazen. Exceptional people skills and ability to resolve problems.He kept me informed through the whole process and this seemed to me to be rather involved issues with the potential to go wrong with a less skilled Advisor. His can-do attitude is a plus at this dealership.

I traded my GMC Terrain in a couple weeks ago for a Hyundai Santa Fe. My car salesman Elijah was absolutely awesome. Elijah was very attentive, personable, and knowledgeable which made my car buying experience top notch. I also loved the fact that this was my first time purchasing a vehicle where I didnt feel pressured to buy. Unlike the buyers remorse Ive felt in the past car buying experiences, I am loving this Hyundai Santa Fe and dont regret a single thing.

I just purchased a 2021 Santa Fe. We had an amazing buying experience. Lucas, the sales professional, was very knowledgeable, helpful, and a pleasure to work with. The sales manager, Steve, was also friendly, accommodating, and very knowledgeable. No one was pushy but they were always close when we had questions. We had been to a few other car lots prior visiting Hyundai and no one offered any assistance. Thank you Lucas and Steve as well as everyone else who assisted us in purchasing a new car.

Today I purchased a 2021 Hyundai Santa Fe, I was very fortunate to have Elijah Gonzales as my sales person. Highly recommend Elijah to anyone thinking about shopping at Bob King Hyundai. He is calm thorough and efficient throughout the process. I found him easy to understand through each step of the process. If I had any questions he was ready to help and understood the needs of the customer. Thanks Elijah

Horrible experience. Had my car for 7 weeks to do a diagnostic without giving me.a.rental only for me to call after 7 weeks for them to do diagnostic then when i called and said car didnt have anything wrong with i! Went to go pick up car and they didnt even bring it to me i had to walk in the rain with my.19 month to find where it was parked. I WILL NEVER buy from hyundai again!

My buying experience was quick and seamless. The first point of contact was George in Service who directed me to Steve, Sales Manager. Both were excellent. I had not planned to purchase a new vehicle but the reputation of Hyundai and the manner in which my requests were handled, all pointed in the direction of buying a new car. I had dealt with Dominique previously and he is great. Most impressive was as I was leaving, the General Manager came outside to meet me and told me that the dealership was as excited to have my used car as I was to get my new one. I felt very valued as a customer and that is very rare nowadays. First impressions are everything - many thanks to George in Service who started the whole process! Love my 2020 Tucson!

Great experience with Eric in the service department. Repair completed quickly and they noticed one of our bulbs had burned out too and replaced it. Didnt recommend a bunch of unneeded services, no pressure to purchase anything else. Good people. Will return for all our service needs.

Just got back from my 100+ mile round trip from Cornelius, NC to Bob King Hyundai in Winston Salem, NC. Had been communicating with Amanda at the dealership about seeing the new Santa Cruz. They had at least one on site and she assured me it was being held as a demo which alleviated my concerns about driving this distance only to find out the vehicle had been sold when I got there. Had a confirmed appointment for 4:00pm. When I arrived at the dealership there was no Amanda to be found. They did have a Santa Cruz on the lot but it had “just been sold” so no test drive. A salesman allow me to check out the vehicle and sit inside. A nice enough guy but I didn’t get his name because it really didn’t matter as there is no way I would now buy a car from this dealership. Lie to me once, shame on you. Lie to me twice shame on me. Bob King Hyundai/Amanda will never get the opportunity to lie to me twice.

Mr. Marvyn Howard was great, professional and very knowledgeable when it came to the features of the car. My family felt comfortable and take care of during our purchase. Will definitely return and work with Mr. Howard for our next purchases

I had the best involvement in Bob King Hyundai. The management was incredible! My sales professional worked effectively as well as EVERYONE was extraordinary. I would recommend this dealership to anybody. The associates treated me like a friend rather than a sales person. The energy was extraordinary and the energy was stunning too. They made the entire interaction exceptionally simpler than some other business ive ever been too.

The manager Justin and salesman Daniel were beyond accommodating! I had a special circumstance and they both took the time to help me find what I loved and what worked best for me. Daniel really knew his information on the cars, he had the answer to everything I asked! David in finance was great as well, everyone at Bob King Hyundai gave me an amazing car buying experience and I would recommend them to anyone looking for their next car.

I purchased a 2021 Hyundai Venue and I was blessed enough to have Mervyn Howard. He was polite, patient and went above and beyond on my purchase. The process with smooth and he did a very thorough job on my purchase. I love the way they walked you through the car and made sure you knew how to operate it properly. As a new Hyundai customer, I couldnt ask for a better experience.

Very happy with my purchase and my sales person, Dominique. Hyundai makes the best vehicles for the money in my opinion. This is my 4th Hyundai in 8 years.

My wife and I had a fantastic car buying experience at Bob King Hyundai. From the time we walked in to the time we drove away in a new Hyundai Palisade, the customer service was top tier. Our salesperson, Elijah Gonzales, was thoughtful, kind, and saw to it that our every need was met. If youre in the market for a nice, safe, and reliable family vehicle, hell be able to hook you up!

Great customer experience shopping for a Veloster N with Dominique! I felt very comfortable and respected the whole time - something that I cant say for some other dealerships I dealt with in my purchase process. Overall, working with Dom was a very pleasant and easy experience for me.Dom was well-prepared and professional in his pitch and demo of the car, but also gave me space, letting me feel out the car for myself too.Clean dealership, nice people, sweet car.Bonus points for a good test drive loop!

DO NOT BUY FROM THESE CROOKS-THEY UP CHARGE YOU $1640OVER MSRP=ADJUSTED MARKET VALUE-ITS A CHEAP HYUNDAIENGINES PRONE TO EXPLODE-GO TO MODERN TOYOTA-THEY DONOT UP CHARGE-GO CHECK FOR YOURSELF

Everything about our car buying experience was great! Tim Downey was fantastic to work with. He was very helpful and also knowledgeable about the car that we wanted. We will definitely be back!

Linear sevice experience. Great waiting room environment. Inspections well documented ((video). Tempted to buy another Hyundai.

They are the best place to buy a car from. The staff was so friendly and extremely helpful and actually made it to where I was able to buy a brand new car instead of a used car. I thought it would only be possible for me to afford a used car but thanks to them I am a proud owner of a brand new Hyundai Elantra! And Tim Downey was so awesome with helping me through the process of everything and he even took the time to show me how everything works on my car and even paired my phone to my car for me. They went above and beyond to help me and I am so grateful. Thank you so much and I would refer them to anyone!

Go see Amanda she will take great care of you! They helped me test drive muliple vehicles and made sure i was comfortable with the vehicle i purchased before leaving the lot. Extremely friendly and professional didnt feel forced to buy anything which is a big plus! They are there for you and your buying experience not just to sell a vehicle.

I had the ABSOLUTE BEST experience ever at Bob King Hyundai. Dominque, Billy and Christian (as well as the rest of the team) were truly phenomenal. Having limited experience in purchasing cars, I had tons of nerves and even more questions. Everyone listened to my questions and answered them fully and honestly. Dominiques level of patience and his ability to make customers feel comfortable is unmatched. The incredible employees at Bob King Hyundai are truly on your side, and that is something so rare. I am a customer for life!

Very good car buying experience overall. Daniel Caldwell was a great! He was patient as we were in the decision making process and changed our minds a few times. When we finally decided on the car the one we wanted was at another dealership but Daniel drove two hours to pick it up for us. Everyone we worked with was terrific and David Ho jumped in to assist when Daniel was busy. Great team effort all around!

We needed to bring in our Tucson for recall problem, they gave us very excellent service, shuttled my husband and I to IHOP, then not only fixed the defect, but tuned her up, fixed some inside, and an outside lights, and done outstanding work detailing too! GREAT JOB EACH 1! Highly recommend Bob King Automotive!!!Thanks Again & God Bless You All!!!!!

Very friendly and professional assistance given by Michael Wall and the staff. He allowed me to test drive my vehicle and was efficient in assisting me with any and all questions I or my granddaughters had. If in the need for a vehicle please look into Bob King Hyundai. Rosa McCrea

I bought my 2022 Kona at Bob King Hyundai in Winston-Salem. Every single person I interacted with at Bob King was pleasant and professional. Tim Downey, Billy Pizarro and the rest of the team are first rate! They located a hard to find model at another dealer much quicker than I expected and answered all my questions and met all my needs. Highly recommended!

Definitely come here to buy your next vehicle! Ask for Tim. He helped me with the whole process. I was in and out as quickly as possible. I will be back!

Service was excellent--because George did his job so well. The service department at this dealership has turned itself around in the last couple of years. My thanks to George for his very helpful advice and comments, his help with finding 4 new tires for me, staying an hour late to make sure they could finish the service and inspection the same day, and even cleaning my headlamps himself at the end.

They are great at service and repairs. They keep you informed what is needed for your car. Just hard they cant offer a lender. Tough 2 weeks they had my car. I would overall recommend them to you!

This was my first time buying a car! It was one of the best experiences! Daniel was my sales professional and he is amazing in every way! He was so welcoming, knowledgeable on the vehicle I wanted and was available any time I needed him after the buying process!! I can not give Daniel enough praises, and the entire Bob King team! Billy was also very wonderful and helpful and remembered me the multiple times I came back into the dealership! I am so pleased with my purchase and the entire process! Thank you Bob King Hyundai and Daniel!

Lucas and Michael were the BESTTTTTT!!!! They got me to test drive and leave the lot with a 2022 Hyundai Sonata!! They were very kind and met every need that I asked for .. I loveeeeeeeee them!!!!! Thanks so much for having great staff!!! I am comfortable and happy with my choice!!!

I was there for a recall on my 2019 Kona. All good, no problems found.

If I could I would rate this place a zero. I went there to get a recall done on my vehicle. The person that did the recall forgot to put a piece back on my car.. The next time I came for a oil change the reported that the piece was not there even though It was there in when they did the recall. I have never taken my vehicle to any other places so I know for sure the part was missing from my last appointment. I spoke the the service guy and the supervisor which were both men and they were very rude to me. They finally agreed to order the part and said it would be there in 4-5 business days and that they will update me in the arrival. No one called and I have called every week for the past 2 weeks. I called today July first at 5:10pm and asked the speak to the manager and a lady named crystal lucera got on the phone with an attitude and was talking over me and would not let me finish my statements…. and her reason was because she said the lady that answered the phone prior to transferring me to her said that I was loud on the phone which I was not. The managers need more training in customer service. I am highly disappointed in the service at this location. My issue with the missing part on my vehicle is still not resolved.

Our experience with Bob King Hyundai was awesome, We bought two cars, a Tucson and Santa Fe. Mervyn Howard our sales executive is the best.All the team are very professional. I really recommend Bob King Hyundai.Francisco Cruz Avendano.Account Manager at Carolina Placement Inc Winston Salem NC.

We are sorry it has taken this long to reply we needed to get help with the computer.We want to Thank you and Daniel Caldwell for the kindness that was shown and respect from yall especially Daniel.We are so Happy with our car everything is going great!There is No regrets we are learning more everyday about our car we are telling people about yall and we reccommend 10 being the best to come to BOB king hyundai for a vehicle and especially ask for Daniel.We enjoyed our laughs and talks and especially gaining a friend.He was very respectful and explained everything in details and 10 being the best is daniel.Thank you all again we are happy with our vehicle.God bless you all!

Great buying experience. Worked with Laura, Justin and Daniel. Getting everything ready for my visit to the dealership. Daniel Caldwell was awesome. Explained everything and answered all our questions.Only issue was my car looked like it had never been cleaned up at all. Pet hair everywhere from previous owners, food crumbs. I was disappointed in the clean up job. Had to stop and clean the mirrors to see to drive home.Lauri Bryant

I recently bought a Hyundai Tucson from Bob King. The experience was great! The staff were kind and ready to help in any way possible. We were given a great deal and felt welcomed every step of the way. Test driving was easy and quick and we did not feel any pressured at all. In short, we love the car and the service!

Working with Daniel was a great experience! He answered all of my questions and his personality was on point! Justin and Christian were also very knowledgeable and made the process of buying a car very easy. I will definitely be back and would recommend them to anyone!

Great customer service and warranty/service center always helps and is friendly.

I just purchased a 2020 Tucson, my first Hyundai vehicle and I must say I absolutely love it! My salesman was Elijah Gonzales and he went out of his way to help me get a great deal! The dealership is warm and inviting and everyone was eager to assist me. I would definitely recommend Bob King Hyundai!!!

We had a very great experience at Bob King Hyundai. We got our ideal car for a great price, and everything at the dealership went very smoothly. Elijah Gonzales helped us, and he did a fantastic job! He was very knowledgeable, patient, and really listened to what we wanted. Made the car buying process very stress free. Great people and cars at Bob King!

Thank you George (Service/Garage/Repairs Department, and guy who fixed my car that owns a Miata). I am extremely happy with the work that was done to my vehicle. The car rides like new. I appreciate the communication and the professionalism throughout the entire transaction George. Much appreciated! My Genesis Coupe rides like new again and if not better!!!

Michael Wall is THE BEST!! He found what I wanted and stayed within my budget. He wasnt pushy (like most car sales are). He took time to listen and stayed in contact during the entire process. I truly appreciate you Mr. Wall and Im extremely happy to be back on the road again!

This was my first time purchasing a car, and I couldn’t have asked for a better experience. From the moment I stepped into the lot at the dealership, my salesman Tim made sure I was taken care of. He was very helpful, and he was able to answer every question I had. Everybody that I encountered during my experience was attentive and very pleasant. I’m very grateful for my experience, and on top of everything else, I got a great car.

Amazing owner and management team - stop by and check out the new lineup!

I worked with Dominique Thorne. Bottom line is I told him what I wanted and What I was willing to pay. Showed up. He had options there and found me a great vehicle at a great vehicle. Best car experience I ever had. No hassle. Straightforward.

Me and my husband purchased an SUV this week from Bob King. We had a great experience, Ricardo was much help! They were quick and they gave us a great deal on my trade in! We definitely recommend them!!

Kuddos to the entire Bob King Hyundai Team. Shout outs to Anna, Holden, David, Justin, Airport Driver Mike and his wife Connie. These people are some of the most honest and genuine people I’ve worked with in the car dealership community.My experience started out with Anna via text. She answered all my questions promptly and even sent me a YouTube video of the car which honestly sold me the car being that I was buying the car from my house in FL. She passed me off to Holden.Holden was honest and straight up with me and we settled on what I thought was a fair deal for all parties. He was able to get all the info I needed ahead of time to make the process super easy when I arrived to the dealership.Mike and Connie picked me up at the airport and these are two of the most kind hearted people. The ride from the airport was fantastic and Mike did a great job getting me to the dealership regardless of what Connie said about his driving.When I arrived Justin and his team met me and immediately got to work. I test drove the car and had all paperwork done in not much longer than an hr.Holden had everything ready to go and the process was super easy. David helped explain all the paperwork and was very knowledgeable on everything his job entailed. Justin obviously runs a tight ship and has a great team behind him.All in all, my best buying experience. And the icing on the cake is that I love the car. Thanks for the solid work.-Pete

Went to Bob King Hyundai to look at a couple cars I seen online. Needed something a little newer than what I have now. Ended up walking away with way better than what I expected initially. Tim Downey was so helpful in showing us their selection, pointing out the awesome deals, without being overly pushy like some salesman. The experience was overall pretty great and Im in love with my new vehicle. If you happen to find your way there definitely ask to speak with Tim Downey!

Dominique Thorne did an awesome job with helping me buy the right SUV. Could not be happier with the way the whole staff treated me. Thank you.

Loved the experience I had today with Daniel Caldwell . He showed my husband and I a palisade today and we fell in love, let us drive it and explained all the features and made sure I knew how to use everything before we left. I am so happy with my purchase Thank you so much Daniel❤️❤️❤️

By far the best experience at a dealership EVER. The entire staff seemed genuine and helpful and went above and beyond to get us what we wanted. Our salesman, Daniel Caldwell, was outstanding! Very knowledgeable, extremely helpful, and a GREAT personality! Thank you for a wonderful experience and I am so excited to be part of the Bob King Hyundai family!

Definitely a five star business in every way.I strongly recommend this business to others.

I had a bad experience with them. The management reached out to me about my experience and went above and beyond to rectify the situation. Id like to thank them for fixing the experience and delivering the great customer service they are known to have. Im one satisfied new car owner and would recommend them for your new car needs

Time it took to install a simple part was estimated at an hour and ended up waiting for 3 hours in the dealership waiting area while dealership seemed incompetent at providing explanation for the delays. Told 15 more minutes for vehicle to be washed and returned but didnt receive for another hour and a half. My time is worth more and i will definitely be returning to Lexus for my next purchase as their service and loaner program are far superior. Never had a more frustrating dealership service experience.

I had a recall on my Hyundai Tucson and they had the part and plus wash my ride. All in a timely manner. Im so happy.

Very nice and honest people. Love Marco the mechanic!! So super nice!

I traded my 2018 Subaru Crosstrek on 12/31/20 for a 2020 Hyundai Santa Fe and I LOVE it! I had such a great experience with everyone at Bob King. Marina Pitts helped me out and showed me exactly what I was looking for. I highly recommend hitting her up for any buying or trading you would want to do. I talked so highly about Marina to my parents, that they are actually going to go check out a new Santa Fe for my mom and hopefully deal with her as long as shes working the day they go.Thanks again Marina Pitts for helping get my new ride.

Excellent service!! Mervyn answered my million questions gladly and has a wonderful attitude and knows his stuff!! Go see him!!!

The service team got me in and out quickly for a recall on my 2016 Tucson. Great customer service!

My salesman, Mervyn, was really nice and found a car that fit my needs and wants just right. I love the car they found for me, it was just a little bit out of my price range, but it was worth it and it is manageable. I had a very good experience financing my first car thanks to Mervyn and the whole crew!

Excellent experience. My sales professional Dominique did a great job. All the sales managers were very friendly and helpful. Great dealership!!

I had to take my Hyundai Sonata in for several recalls. Even though I didnt purchase the vehicle from Bob King Hyundai, the service department employees were very welcoming to me. I was promptly told to drive my car into the service departments enclosed area. Eric checked me in, went over the recalls and other items that I requested. They texted updates throughout the process and let me know when the service was complete. And when I picked up my vehicle, another Eric checked me out. He also went over all the services provided along with additional items that I need to address at a later time. I was escorted to my vehicle. I was pleasantly surprised that it had been washed and vacuumed. Along with the fact that one of the recalls required the oil to be drained which meant I received my oil change for free. Even though I understand that car service departments are nothing more than another sales area, I was never pressured into choosing their services. They understood I was from out of town and preferred to use my local business for tires and other maintenance items on my vehicle. I was very impressed with the service I received at Bob King Hyundai!!

Great experience with Daniel and all of the team. They listened to our needs and were able to get us into a car that was in our price range.

I would like to say that this is a really good place to go if looking for a car they are really nice and helped me out with finding a affordable car and a great style that I was looking for. And I would like to give a shout out to my man Mervyn Howard and Stephen Matherly thanks again. Overall a great place to shop for a new car 5 stars for me.

Went in and bought a car I’ve been wanting for a long time and everything was amazing, service definitely 5 stars. I thank you Michael Warren for making my experience smooth and effortless!! Please check them out!!

Elijah Gonzales was great helping my wife and I with the purchase of our new 2017 Hyundai Elantra. He was efficient in everything about the entire process of making our purchase go smooth. I highly recommend Elijah as your next salesman when looking for a new Hyundai.

I have to hand it to this dealer. When we were met with a challenging situation, they came through with options that they didn’t have to do. I appreciate their dedication to try and make every situation right. Much respect to them and a big thanks to GM Steve Tancona. I do recommend this dealer.

Great experience. Eric was awesome.Had another service visit and George helped me this time and still had the great service I had when I went the first time.

It was so easy to chose and buy. We had excellent sales representative- Christopher Chrysson. He handled all sales process easily and quick. Very friendly and professional. David in finance did great job. It’s not my first Hyundai but first experience with Bob King dealership and I liked it. Thank you

Everyone was so friendly and hospitable! Tim Downey did an amazing job helping me with my car; very informative and very patient ! Overall I had a great experience and I would definitely recommend Tim Downey to help you get your next car ! You will not be disappointed!

I purchased a used Jeep Grand Cherokee last week. I didnt have a lot of information on the vehicles service history. I had the vehicle serviced at Bob King Hyundai. Kristle the Lane Manager was very helpful in getting worked in for service. Ronnie the service technician was very helpful in showing me what had been done and what needed to be done to the Jeep. The whole experience was outstanding! I highly recommend!

Test drove their used Yukon that was for sale. Took it to Toyota dealership to have it looked at. Emergency break was locked on, and the vehicle in its current condition would not pass inspection; check engine light was on as well. While yes the car stated as is, they refused to bring it to a quality that would pass inspection, and still wanted 1.5k over bluebook value. Would not recommend.

My husband and I recently decided to purchase a new SUV and were not sold on which make or model 100%, we spent a day going to different dealerships, Toyota, Kia, Ford and Hyundai. When we arrived on the Hyundai lot we were not immediately approached at our car door (which we appreciated a lot) however once we were approached by a very nice gentleman (Michael Warren) we immediately were impressed! Michael was well informed on the types of features we wanted and what would be a good match! Our entire experience exceeded our expectations and allowed us time to make the right decision for us....Because of this professional and guided experience we ended back at Hyundai purchasing a vehicle and we couldnt be more pleased! If your looking for a great vehicle with a great salesman....give Michael a chance...You wont be disappointed!

Good people; this is my second Santa Fe that I have purchased from Bob King Hyundai in Winston Salem.The staff goes out of their way to try and find a vehicle that fits your lifestyle and one that is in the price range you can afford.

We had terrific experience with Bob King Hyundai. The entire shopping process from test drive to final purchase was seamless. The sales associates we worked with, Justin and Richard, were professional, responsive, and dependable. They went above and beyond every step of the way. We couldn’t be happier. Thank you Justin and Richard!! And I highly recommend this dealership.

Don’t judge the rating until you read the entire post; we purchased a used car from this dealership in November of 2020. Test drive went great, our car salesman, Elijah, could’ve used a little more personality, but we assumed he was just beginning. Finance department, Mr. Ho, was phenomenal and made the experience very pleasurable. We test drove the car for a bit and could not find anything wrong with it, however, on the way home after the purchase we noticed the transmission wasn’t acting quite right. We were told to bring it in for the service team to take a look, in which my wife did and was treated so badly, she left crying in so much anger and embarrassment. The general sales manager, Mr. Steve Kona reached out to me on December 19th to follow up about the visit. To be expected and I still have the voice mail on my phone. However, after numerous attempts of emails and voice mails, Mr. Kona has never followed up with us. We took the vehicle to Flow Lexus and paid $250 to have it evaluated. They stated it was the transmission and that it would have never been observed during the test drive as the transmission needed to reach a certain temperature before malfunctioning. So, here we are, March 29, 2021 and have yet to hear from anyone from Bob King!!!! Please be careful when purchasing a vehicle from this dealership. Oh yeah, the quote from a local transmission shop is going to be $3500 plus to repair.

This was my 2nd lease from Bob King Hyundai. This time we leased a 2021 Hyundai Elantra and we love it! Michael Wall was amazing to work with. He made sure we were completely satisfied with our purchase and made the car buying/leasing process go smoothly. He made sure the vehicle was detailed to our complete satisfaction and our pinstripe was corrected. Everyone we came in contact with in the dealership was professional and friendly. If you are going to buy or lease a vehicle, please go see Michael Wall! Thanks Micheal for helping us to find the perfect vehicle that best fit my family! See you in 3 years!

Great people, great deal, I highly recommend working with Mr. Mervyn Howard! He and the rest of the team very helpful, kind, and fair. It feels good knowing I got a deal I can be proud of, the folks here are knowledgeable and will kindly take no for an answer on things you may not want which I appreciate. See Meryvn if you can when you go by he is an awesome brotha who truly cares about treating people right which is rare to find these days!

Our saleman was Elijah and he was extremely helpful in our selection of a new Santa Fe. If we had a question he couldnt answer he found out the answer for us. He was so helpful in helping clean out the old car and put the stuff in the new car. Elijah is new with the Bob King Hyundai family and we were lucky to have him as our salesman. Elijah has a great personality and he will be a great addition to the Hyundai family. By the way we love our new car with all its bells and whistles!!!! Thanks Elijah.

We recently traded in our 2017 Mercedes C300 and purchased a 2020 Hyundai Sonata Limited and it was legitimately one of the best buying experiences Ive had. From Eric introducing himself to the moment we drove it off the lot, we were treated well and everyone was friendly but professional. Whether youre a past Hyundai customer or have always wondered about them, I say definitely give Bob King Hyundai a look.