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Metro by T-Mobile
138 W May St Ste C, Winder, GA 30680, United States
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Metro by T-Mobile
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Mi
Review β„–1

Customer service πŸ’―!! Abra & Mariah ( hope I spelled their names correctly ) was super helpful and friendly! Very pleasant experience!

*M
Review β„–2

First let me say I am 66 yrs old. Get so mixed up. Cant remember hardly anything. I am always pressing wrong buttons and messing my phone up. I have to get Mirah to straightened it out several times a month. My family gets so aggravated with me. But Mirah has the patience of an angel. Never makes me feel bad. Always happy, proffessional and ready to help. If every store had one of her personality they would go far. Just wanted to say thanks you so much . You dont know how grateful it is to have met you. And for her help. KEEP UP THE GOOD WORK AND SMILE THAT BEAUTIFUL SMILE. MAKES THE WORLD SMILE WITH YOU. THANKS SO MUCH. GIVE HER A BIG FAT RAISE. DONT LET HER GET AWAY. GRATEFUL GRANDMA.

Cr
Review β„–3

Maria at Metro PCS in Winder, GAGreat Service, Wonderful Personality, All around great customer care. Help me with my problem within minutes and showed me new features I can download to help my service with Metro PCS. I am hugely satisfied.#EddyFremontLoyal Customer

Ka
Review β„–4

I love my local Metro PCS store! I have been with them for years. They are always so friendly and helpful. Today, Maria made sure I got the right plan that works for my family. I am always taken care of when I walk in. Thank you for a great experience.

Ti
Review β„–5

Great customer service!!! The lady in there was not only cute but very respectful and helpful. She took the time to not only do her job but spent an hour getting everything from old phone to new phone, and she didnt complain at all. I absolutely will be coming back to this location again!!!! Metro pcs finally got people that has pride in there job!!!!

Sh
Review β„–6

Great Experience! Miriah was very Helpful & Patient!! She is a KEEPER!

Bi
Review β„–7

Awesome customer acknowledgement overall. Dustin took care of all my issues in a timely manner and was super patient the whole time!! Definitely referring my friends to this location. Thanks for the superb service!

M
Review β„–8

Much better ever since they got new employees

An
Review β„–9

Customer service was very helpful and nice πŸ‘Œ

Ra
Review β„–10

I was a little unsure of MetroPCS but I am so glad that I had chose metro for my family. If you are looking for great phone service and great customer service I would highly recommend the MetroPCS in winder they are not only friendly but sufficient and fast. They make sure you find everything youwant and more at a reasonable price. You will not regret your decision if you choose metro they make everything so fast easy and affordable. Andrew and his team amazing

Br
Review β„–11

My step father came in here to get his phone replaced in warranty. Due to a computing error the phone was set up with my mothers number. We came in and Abbra assistedus and had the whole mess fixed in no time. Our experiences with metro have been mixed in the past but Abbra at the winder location has turned it around, she is a ray of sunshine. K nowledgeable and provides great customer service.

Jo
Review β„–12

Awesome customer service!. ...Cassaundra will definitely try to help you get your needs met and make you feel welcome and helped. Definitely recommend her customer service

ch
Review β„–13

Miriah and Young were very knowledgeable and very helpful. They made our experience of obtaining new phones easy and enjoyable. Thanks Guys

Pa
Review β„–14

Metro was great help today we had Miriah assisting us. She assisted us on upgrading our plans. Also a phone we switched to an iPhone. Hope to continue with Metro as our main carrier of choice as it has been for the past 20yrs.

Ni
Review β„–15

Excellent customer service. Very helpful and knowledgeable associate who was able to save me a few dollars on my bill and the hassle of having to call customer service and try to resolve the issue online. Also fixed a mix up on my previous bill that was caused by a glitch in their system.

Pa
Review β„–16

I had an excellent experience. Mr. Young was very polite and has excellent customer service. Tiffany T.

ma
Review β„–17

Miriah was amazing! She really understands your needs and will help you in anyway she can.

Bo
Review β„–18

Thank you Miriah for helping me and my family with our new phones! This is the best metro around!

Da
Review β„–19

Came in for a technical issue and in no time at all the young lady helped me and got my phone back up and running. This was a great experience and will definetly be back soon for a newer phone.

Kr
Review β„–20

The service of metro pcs its amazing the customer very helpful and kind if you have Miriah she very Helpful and understanding.

Er
Review β„–21

The store manager young at this location was very helpful and kind.He saved us a lot of time and money !!

xi
Review β„–22

Walked in very upset about losing my phone, the guys behind the counter hooked me up. They got me into a phone with a case, glass cover and Bluetooth headset with a bundle deal. AND they reset my google password and got all my information back. I was the happiest girl ever. I see some of the reviews on here and I have to say when I went inside this Metro I was helped right away with a smile. BEST METRO PCS EVER!!

W
Review β„–23

Excellent, professional, and very patient!! Awesome staff!!

Vi
Review β„–24

Went with Son to get new phone so he had to answer when I call...lol. Got really great service and she was friendly and funny. Wish had better selection, but found what was needed. 5 stars cuz of the employee that helped us, a great girl.

Ja
Review β„–25

Thank you miriah for helping me out with my phone!!

Jo
Review β„–26

I REALLY ADMIRE THE CUSTOMER SERVICE THAT I ALWAYS RECEIVED AT METRO PCS IN WINDER OFF EAST MAYS STREET. PLEASE STIP IN AND VISIT THEM.

vy
Review β„–27

2nd time went into the store and Kimberly was our helper, very knowledgeable and helpful, outstanding custumer service, Dont hesitate to ask for Kimberly to help you

Sh
Review β„–28

Great store great people best one around! They know there stuff definitely the best one in town

Sg
Review β„–29

Excellent professionalism and value customer services

Gi
Review β„–30

It is great and I like it thanks for everything metro

te
Review β„–31

Miriah and Cassanundra are the best!

An
Review β„–32

I love this store! Everyone is always so nice and helpful!

Sp
Review β„–33

Went in to pay my phone bill. Was quick thankfully because the place smelled of cat piss so bad it was almost to much to handle. Insane

Sa
Review β„–34

The wrost phone service and customer service. Got them because of hot spot, cant even make or get phones calls ot use data. After 7 trips was told they couldnt do anything try different phone or refund money and was in timeline for refund. Ha do not try them.

Ji
Review β„–35

Katlin was awesome helped me figure out my phone

Co
Review β„–36

Winder store always bas a line out the door but the customer service is usually good

Ge
Review β„–37

Miriah was amazing and so helpful!

In
Review β„–38

I went in for an upgraded new device and he sold me a phone made 2 months prior and made in the same year as my old phone . It wasn’t an upgrade, it was a down grade.

Br
Review β„–39

They suck an they will lie to you we were suppose to get a. Mail inrebate an. An never did i will never usw them again ill go to auburn metro pcs they are way better

Ch
Review β„–40

Very helpful people jeff was great

De
Review β„–41

Great service.thanks miriah and young

Th
Review β„–42

Some very helpful employees.

Pa
Review β„–43

Never have any problems here

De
Review β„–44

Couldnt turn on my husbands phone. Well the employee there didnt know how to either so she sent us all the way to the Corp store in Duluth from Winder. The guy there push 2 buttons at the same time and turned it on. Their employees should know how to work the products they sell!!!! They wasted our time and gas due to incompetence!

jo
Review β„–45

I would not recommend buying phone cases from this place there is no warranty and no return policy i bought a $25 phone case the clip broke in 5 days and they say they cant help me go to walmart and buy a case they have a return policy at least

Do
Review β„–46

Blake is very knowledgeable and very courteous and respectful

Kr
Review β„–47

They dont seem to care if youre there or not or what you might want/need.

Ma
Review β„–48

They are the best in town

Br
Review β„–49

Awesome phone and service

Ta
Review β„–50

Experience with this company has been Evey Bad.

Du
Review β„–51

Good customer service

Sa
Review β„–52

Extremely helpful employees

Mi
Review β„–53

Very helpful

St
Review β„–54

Good place for a phone

Vi
Review β„–55

Awesome service

Do
Review β„–56

Well. I like the new workers

Ch
Review β„–57

My Service Is With Them

ve
Review β„–58

Vary helpful

Fa
Review β„–59

Best store!!!

Ch
Review β„–60

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Information
6 Photos
60 Comments
4.2 Rating
  • Address:138 W May St Ste C, Winder, GA 30680, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 770-307-2815
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–8PM
  • Sunday:10AM–7PM
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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