We had the best furniture shopping experience with Courtney Prendes as our designer. She asked questions, made thoughtful suggestions, and exemplified patience throughout the entire process. Also, she was knowledgeable about the various finishes and was able to recommend furniture that fit our families need and space. The finished sofa exceeded our expectations. It was created with meticulous detail and has a tag signed by every craftsman that helped construct it. In my opinion, thats pretty cool. I would highly recommend Courtney to anyone looking for furniture and design services.
Great experience purchasing Hunter Douglass window treatments. They’re beautiful and purchase to instillation experience went smoothly. Also enjoyed shopping for other items in store. Design staff helpful and friendly. Special thanks to Morgan. Would definitely recommend.
My husband and I had a very pleasant and smooth experience at Wichita’s Ethan Allen store. Our designer, Courtney, was excellent! My husband and I had our common ideas and design differences, and Courtney did a fantastic job of bringing what we both liked into a cohesive and beautiful plan for our home. The delivery service was top notch in both professionalism and carefulness. We will be return customers!
Stay away from this furniture store, you would think you get the best products and services from a luxury store, but not from Ethan Allen. I have been trying to get things fixed, but they gave me the run around. For example I ordered two nightstands with round pull hardware, instead it came with Mikey mouse. It has been more than 4 months since I have been asking to get the correct hardware. They keep saying it has been ordered. How hard is to send these pull hardware ? There is nothing special about these hardawar .
CAUTION: Do not believe their promises about delivery dates. We trusted them and the result was our invited guests sitting on metal folding chairs in a room with bare walls and no other furniture! Embarrassing, to say the least. And they did nothing to make it right! Suggest that you confirm availability of fabric and other materials before paying for a special order that might take months to arrive! Very disappointing from such a reputable and high-end company~ Hopefully the art and furniture will be as expected, if and when it is ever delivered!
Extremely pushy. We went in knowing exactly what we wanted and they kept explaining to us why that wasn’t a good idea and why we need something else...if I want something show me what I want not what you THINK I want
I think theyre overpriced for what you get. if you find things on sale those prices are about right.
We werent super impressed.