user
CarStoreUSA.com
9831 E Harry St, Wichita, KS 67207, United States
Appearance
CarStoreUSA.com
Comments
Wa
Review №1

Returning customer. Bought 3 cars at least from them. Whenever I’m interested in a new vehicle I call them up first. Always smooth and helpful with the whole process my first go to place for cars. Amazing staff start to finish. Will be back again!!

Do
Review №2

Steve and Ty were very friendly, enjoyed talking with them. I only gave 2 stars because there were absolutely NO negotiations. I told them what I wanted, test drove a nice truck (I wanted it). I asked if they would go any lower on the price, they said no. When I got up to leave, they didnt try to stop and ask if there were any other vehicles they could show me. They just let me walk.

Po
Review №3

It was such a smooth process from start to finish, Ryan contacted me when I requested information about a vehicle and I explained my busy schedule and he made it work to where I could get my test drive in on my lunch break and once I decided I wanted the vehicle made sure it was still up front when I got back to sign the deal! He was super helpful the entire time and I’m so thankful for his patience with me!

Co
Review №4

Summer and Ty were awesome in helping us setting up our new car! Awesome guys!! Super happy with our purchase. Worked with us on getting the extended warranty as well! :)

An
Review №5

My buying experience with Sean was probably the smoothest and most customer friendly purchasing process I’ve had. Sean was very informative and patient throughout the entire process after I explained to him that I was moving to Kansas and looking to purchase with a blank auto loan check from my bank before I moved but couldn’t come in right away because of business travels so he assured me that I could mail my check in and come pick my vehicle up anytime. Once they had successfully processed my auto loan check Sean text me to let me him know when I’d be flying in to grab my car and on that day he picked me up from the airport in my newly purchased BMW X6 xDrive50i for me to drive to the store to finish signing the final closing documents. I’d rate my experience with car store USA and Sean a 12 out of 10 and would definitely recommend shopping here for a vehicle to a friend, anyone in Kansas or even out of state. These people do amazing business and are definitely for the customer

Be
Review №6

Brittany was very helpful and it was a low pressure sales experience. I walked in with a pre-approval and they were actually able to talk with my lender and get a lower rate. The lady at the front desk was very welcoming and offered us and our kids plenty of refreshments and coloring books to entertain them

Da
Review №7

Brittany Bachman did a phenomenal job provided my circumstances including John, Steve, and Erick within the team. Definitely would suggest going to car store! The team is very professional, knowledgeable, and efficient

Sh
Review №8

Brittany was amazing, she and the team helped me get my car set up, insured and a pretty nice warranty with Gap insurance on it. They were very nice about the whole process, didn’t try to force the sale on me, didn’t try to make me buy into anything extra and were up front and explained everything about what I’m being charged be it insurance, warranty, taxes, explained the interest and everything. Give them a shot, it was great and got a car that’s far better than what I was looking for

si
Review №9

Walked in with my wife, with knowing what we wanted . Erick Valdez made it happen smooth and easy . No pressure or shady feeling. Real Nonchalant. Me and my wife felt comfortable through out the whole process ! Recommend this place and Erick to anyone! They were able to give us what we wanted and a good deal!

Ta
Review №10

Jesus HC was incredible and patient throughout my car buying experience. Readily available to answer any questions and made my experience easy. Thank you for the new ride!

Jo
Review №11

I walked in and was greeted right away with Erick the salesman, I came looking for a vehicle from online and told him about it. He made his best efforts to help me get the vehicle I wanted. The process went smooth and no problems! I would highly recommend for any first time buyers to come here!

Ja
Review №12

Summer is an outstanding sales associate! I couldnt have asked for a better/easier car buying experience. CarStore USA is your place.

se
Review №13

Very fast and perfect service from Summer Rush. I liked your service summer rush. Thank you for everything. You are the best.

Ev
Review №14

Amazing car buying experience! Ryan was amazing and was able to get me into a new car. I have had some trouble with other dealerships but this one is the best! I would definitely recommend this place to anybody buying a car! 5 stars all the way!

Sh
Review №15

Took a couple days for us to find the car we really wanted but Jesus was really patient and didn’t make us feel pressured. He kept in contact with me through text message which was easy and he did a great job at getting us where we wanted in terms of payments! The team here is amazing! Thanks y’all

Li
Review №16

Jesus C was great to work with and very patient. Will recommend him and this dealership to others!

Ca
Review №17

If you come here ask for Ryan! He has made this whole buying process easy. Thanks Ryan!

Ja
Review №18

No hassle no haggle just a straight clean deal. I would recommend Ryan for your next car purchase.

Mi
Review №19

Do not take your car to service here! I have been here 6 times in a week and a half just for a cv shaft and axle replacement. When I think they are finally done I pick up my car and my steering wheel is clocked so far left I can’t drive. They tell me they forgot to align it a second time cause they had to replace the part 3 times because of them being defective. I only came here cause the warranty and the car was purchased here I will never recommend car store USA on Harry to anyone ever again!! I had a water pump replaced 2 months ago and I was having to come back 3 times then because there were bolts missing and sounds that weren’t there before

Ul
Review №20

Tyler made my first time buying at car store USA amazing! Took amazing care of me with the purchase of my 2016 Cadillac. He was very patient and did very well with understanding my wants and needs. I definitely recommend asking for Tyler if anyone comes for a vehicle here.

An
Review №21

Great service from Brittany, and the rest of the staff. I bought a beautiful new truck, and cant imagine buying one from anywhere else!

Ro
Review №22

It was the most comfortable buying experience that I’ve ever had. Summer was terrific & all the staff was very nice

Da
Review №23

Brittany was phenomenal to work with! She’s incredibly helpful and works endlessly to make the deal work. Super friendly. Brittany and CareStoreUSA are wonderful to work with. They aren’t pushy. They don’t try to put you in something you don’t want. They make sure you are happy with what you’ll be driving. We appreciate the service we received today. Thank you!

Je
Review №24

💓Shopping with Brittany for my new used car was so fun! She was so personable and friendly. She really listened to what I was looking for and had good insights about each car that we test drove, which helped me narrow down what I wanted from the excellent selection of great deals. I really love my new car and Im so happy that she was so helpful and easy going with me in this process. I highly recommend this dealership and Brittany to anyone looking for a more personal relationship experience combined with an exceptional car selection. Also, my mom bought her car here and the 2 years that she has had her car serviced here has been awesome. 😇Drive there now - ask for Brittany and tell her that I personally referred you!

Je
Review №25

I can’t say enough about our experience here at CarStoreUSA.com. Ryan and the team here made the buying experience as painless as possible. After having a horrible time at Parks yesterday, they went way above and beyond to get me into my DREAM vehicle that has been my dream vehicle for the past 3 years. I didn’t think it was possible, but Ryan and Tony and the rest MADE it possible. Thanks guys….DEFINITELY be back for more in the future!!!!

Ke
Review №26

We had a great car buying experience with Brittany. She kept things very relaxed and we never felt pressured which we really appreciated. All the staff were awesome with our young boys - patient & helpful with us! We did have a little issue getting ahold of them a week after we got our van when we had a slight issue with a tire. But they took care of things for us & we are grateful for that!

Al
Review №27

Ryan was so great in helping me get a car! This was my first time buying a car and the process was smooth and easy! 10/10 would recommend! 😁

La
Review №28

Brittany Bachman did an excellent job in showing me the vehicle & explaining to me all of the details on purchasing said vehicle, other dealerships need salespeople like Brittany

Ka
Review №29

Summer was great to work with! This was the best experience we have had buying a car! They worked with us to get us exactly what we wanted. Would highly recommend shopping for your next car here.

He
Review №30

Brittany was my sales person it was quick and easy no pressure overall very good experience

Be
Review №31

Ryan was great from start to finish! He was able to work with us and get the exact vehicle we were looking for and the right payments that fit our budget. On top of that his friendliness was very welcoming and will be back for our next vehicle purchase for sure!! Thank you Ryan.

La
Review №32

Great experience!!! Brittany was very respectful of my time. Very simple process and very professional!!!

Ke
Review №33

Brittany was so cool best experience ever here fast and easy everyone was friendly

St
Review №34

Brittany and her Team really came thru to get me where i wanted to be on payments and financing!! So glad I stopped in to investigate their pricing! Very fair and accommodating. Stop in and say hey to Brittany and Steve!! I got the car i was really wanting!

ch
Review №35

Ryan was great! Didnt hassell me or try and push me into anything with it being my first purchase from a dealership!

Bi
Review №36

Brittany made this process so easy and fast! Thank you for your help and for getting me in the car I wanted! This was the best car buying experience ever. :)

Le
Review №37

Brittany was the best. Friendly, helpful, and personable. She took her time with us, we had no pressure from her to buy anything, she addressed our needs, and made sure we would get something we were happy with. We left with a vehicle and smiles on our faces. Will be coming back to see her when its time for another vehicle. Highly recommended.

Mi
Review №38

Sean L. was one of the best car sales rep I’ve ever done business with. He fought the banks for an even better interest rate and was able to give me a better trade in value compared to other dealerships in the surrounding area. As someone who researches reviews before giving my business, I highly recommend this place for both new AND used vehicles.

Me
Review №39

We found our dream car, only downfall is it was over 8 hours away! As hesitant as I am buying vehicles from anyone local or distances away, I felt totally comfortable doing business with Brittany from car store USA from 8 hours away over the phone!! She was very attentive, very thorough, and made it an almost painless ordeal. (I hate car shopping). I truly feel like it was a great deal and I was comfortable purchasing the car without seeing it in person (how crazy is that?!) very satisfied customer here thanks to Brittany!

Ma
Review №40

Wow Summer was great she had my best instert in mind making sure all my request was follow through very smooth. Thanks to Mr. Ford GM keeping his word.Most def will recommend Ms. Summer breezy.

Mi
Review №41

Alright so while we found Ryan on a busy day it took a little bit longer than normal but he went above and beyond to make sure we were well taken care of. 10/10 would recommend if you’re in the hunt for a new vehicle. Come see Ryan.

Ve
Review №42

We came into Car Store USA and Sean immediately greeted us and got us into a car. He knew all of his facts and helped me make the decision between a few cars I had in mind. His overall salesman’s expertise were above and beyond. Definitely recommending car store USA and referring out to Sean! Thank you for all of your help!

Je
Review №43

Ryan was phenomenal. When it comes to customer service-he was on it! So willing to do whatever it took to get me the right car, I have never encountered someone so hungry for getting the sale but also using excellent service.Thank you Ryan!

Er
Review №44

Brittany was amazing. Original truck I went in for just wasn’t fitting, she followed up with me when more inventory came in and was able to get me in the perfect truck for me within the right price range. 10/10 recommend

Jo
Review №45

I was on the search for a Mustang, and unfortunately it wasn’t the one I wanted. Jesus was really honest with me and responded really quickly to help make my life easier. 10/10 would recommend Jesus!!

Be
Review №46

Ryan was super helpful and knowledgeable! He did everything he could to get us what we needed and made it happen! All with a smile on his face and putting a smile on ours!

Ju
Review №47

Brittany is the girl to go. Fast, knowledgeable, fun and personable. Easiest car buying experience Ive ever had.

co
Review №48

Def not crazy about the car buying experience! At the car store it was good. Brittany and steve went above and beyond. Felt in good hands!

Ky
Review №49

Matt Hensley did great at making sure our car funding search was smooth and amazing! He was very nice and not pushy at all! Loved going here, Q’s I was very nervous for car shopping! I found the perfect car

Jo
Review №50

Very fast and perfect service from Summer Rush.

Aj
Review №51

Summer was fantastic, she made the entire process very smooth. Got what I wanted for trade on my pickup. Was in and out with my new truck very quickly. Highly recommend Car store USA

er
Review №52

Was greated pretty quickly by Skylar. He had all the answers to my questions and was very helpful. He explained the whole process with us which was very simple and quick. I would recommend everyone in the market for a vehicle to go there.

Co
Review №53

Summer made the whole process so easy, especially buying from out of state! I was never worried once and the whole thing was confidently done in a day. Thank you Summer for ending the seemingly forever search with something I feel great about buying! Couldn’t have done it without you :) Thanks Summer and CarStore USA!

am
Review №54

Jesus was great to work with!! Made purchasing a vehicle 10x’s less stressful than the few other dealerships I had visited prior to Car Store USA. Thanks Jesus!!!

Da
Review №55

Sean did great! Really helpful in our car buying experience. I will 10/10 recommend shopping here

Da
Review №56

Erik help through the whole process and made buying a car EASY. He worked with me especially when I couldn’t pick between two cars and stayed late to finish paperwork. Would recommend this dealer to anyone

Ch
Review №57

We had a low stress and smooth shopping and buying experience. Brittany was great to work with…she gave us space to check out cars and talk without hovering but was right there when we had questions. We had a time crunch to get papers signed and she had everything ready to go so we could get in and out.

Ka
Review №58

Jesus was amazing! He was welcoming from the beginning and showed me a wide range of cars that fit the criteria of what I wanted in a car. He gave me all the information I wanted and needed before making a big purchase and he has an amazing personality as well! They worked really hard to get us the best rates and make sure we were happy with our purchase. Overall great experience! My first buying experience was easy and smooth.

Te
Review №59

Jesus Castruita is the best salesman I have ever worked with. Very knowledgeable friendly and knows this stuff. Hands down the best!!!

Ri
Review №60

I purchased a 2017 Jeep Patriot and Matt made the entire experience a fantastic one. He helped me throughout the process with absolutely no pressure. I would recommend Matt and this dealership highly to anyone.

Ke
Review №61

Brittany Bachman is a awesome sales woman, I came into the dealership and was stressed out and my anxiety was through the roof. And Brittany told me that everything was going to be alright, and she was so right. My mother in law paid for my new car. And I am so grateful for both of them. Brittany is the best. And I will recommend her to my friends when they want to buy a new car.

Te
Review №62

No hassle. Very friendly and helpful. Jesus did a great job. Gladly buy here again.

Gi
Review №63

Highly satisfied with our purchase today at CarstoreUSA. The staff was great and as well as the environment. Definitely recommend Summer Rush if you’re in the market for a new/used vehicle!

Ry
Review №64

Brittany’s honesty and willingness to help put our minds at ease and made the process as comfortable as possible.

Da
Review №65

Ryan was Great! Hooking us up with a great vehicle for our family. Knowledgeable and kind.

Ja
Review №66

We purchased a Nissan Rogue today and the salesman Matthew Hensley was awesome to work with and very entertaining while we waited for all the paperwork to be ready. He worked with us and was very patience with us while we looked through several vehicles. He was honest and a great pleasure to work with and would not hesitate to purchase another vehicle again from him.

Li
Review №67

We had a great experience purchasing a vehicle here. Ryan Alexander was a great help. Looking forward to purchasing more vehicles from him.

Br
Review №68

CarStore USA is my new go to for a quality used vehicle. Hands down the most hassle free experience i’ve had buying a car. Friendly staff who treated you like a friend instead of a paycheck. Ryan was very helpful and made sure this was a very smooth process. The whole staff was top notch!

Le
Review №69

Excellent customer service from Jesus Castruita. Went out of his way to help.Don’t buy in to all the negative reviews on Yelp. The employees here will go out of their way to make your buying process as quick and easy as possible.

Ch
Review №70

I had a great time with Ryan as my sales man at Carstore he went over and beyond to ensure I got the truck I wanted

Me
Review №71

I worked with Brittany Bachman and she was awesome! The best experience I’ve ever had buying a car. Thank you so much for the great customer service!

Je
Review №72

Jesus Castruita was a great salesperson to deal with through the purchase of our new truck. Super low key and friendly and made the whole process a really great experience.

Br
Review №73

Matt Hensley was very helpful and patient he worked with me all day to find a good car for me. I had came to look at a specific car and it had sold and I was upset but he didn’t give up and let me drive any car I wanted. Finally was able to buy my first car!!

He
Review №74

Brittany was the best person. Super sweet! Went above and beyond I definitely recommend her as a sales person to go to if you go to car store USA

Br
Review №75

We had an amazing experience with carstoreusa! Brittany was awesome to work with and so great with making the car buying experience easy.

Se
Review №76

Summer was very helpful in helping us getting a car always stayed connected and made the car buying process a lot easier didn’t waste any time and was always honest even after the purchase she is always available to respond she was great definitely would buy a car from her again

Ry
Review №77

Jesus was an awesome salesman. Helped us get into the perfect car and was always smiling. Answered every question honestly and as best as he could. Would highly recommend asking for him if you ever come to buy your car from here!

Ry
Review №78

My experience was smooth and easy. Sean was a very easy salesman to deal with. Great place to buy a car.

Ka
Review №79

Brittany Bachman helped me with the purchase of my car she was very friendly & knowledgeable & very cool!! I was in & out within a couple hours! I will recommend Car Store to all my family & friends! 😁

Am
Review №80

Matt Hensley made my car buying process so painless and their customer service is superb. I was able to do everything online and over the phone including financing before I even arrived since I lived so far away. In and out in under 30 minutes in my new Audi, so happy. Thank you team CarStoreUSA, the military appreciates you!

sa
Review №81

Brittany was efficient, thorough and extremely patient with my car search. I told her what I was looking for and what price range and she completely exceeded my expectations. Her customer service and communication was absolutely everything! The most easiest car buying process that I’ve ever had!

BR
Review №82

Brandon was super friendly and professional. He was able to get us a new car in our price range while being up front with everything.

To
Review №83

Ryan was awesome helping me getting the vehicle that I was wanting. He was very kind and patient and made the process quick and easy for me!

Li
Review №84

Sean did a great job selling my husband his dream truck. I will recommend Sean to anyone that is looking for a new car

Na
Review №85

Britney was my sales girl I just loved her!! She totally talked to me to see how dead set I was on my decision and she made it work for me. She got most of my information before I got there so I was only there for a little over an hour!! I am very happy with my experience at the car store just ask for miss Britney!

He
Review №86

Ryan was so nice and easy to work with. Enjoyable experience overall!

Ru
Review №87

Brittany Bachman was my sales person today. She was great. Bought a pickup from her.

em
Review №88

Brittany was the best. She made buying a new used car super easy! She was friendly, helpful, and personable.

Fe
Review №89

Matt was fabulous! He was very honest and did not try to talk us into anything we didnt want to do. Very helpful and knowledgeable with the vehicle and numbers as well. Super cool guy!

Cr
Review №90

Great experience!!! Everything was handled before we arrived. All we had to do was test drive and sign paperwork!! Matt Hensley and Steve Hess were an absolute pleasure to work with. And the BEST part was my beautiful Range Rover I am taking home. It was detailed and in perfect condition. Would recommend to anyone looking for a vehicle. Drive 2 hours for purchase and it was worth every minute

La
Review №91

Great customer service and was really helpful and informative about what truck would be better for our family!

Iv
Review №92

Mr. Bryan was very knowledgeable about the vehicles we looked at and the best deals for us! He made our experience enjoyable! Thanks, Bryan!

Sp
Review №93

Ravi was super amazing and gave great customer service. It was an amazing experience and they truly did take care of every single aspect. It feels more like talking to a friend. No pushy sales people, just real human beings! Would highly recommend.

em
Review №94

Absolutely painless experience, no games were played with price at all. Skylar was a great help! Would definitely purchase a car through CarStore again in the future!

Ga
Review №95

I wouldnt recommend them to anyone. Im looking to buy a new truck but will not be going to Car Store USA. A Co-worker had a deposit on a truck and was going to pick it up right after work. He confirmed with his salesman at 2:30 that he would be there to get it. Between 2:30 and 4 the manager allowed another salesman to sell the truck to someone else. They WILL NOT be getting my business. Google made me put 1 star. The deserve 0!

Je
Review №96

I had a challenging situation which made me think I was going to be unable to purchase a car. Jesus Castruita was not worried one bit. He was able to navigate my issue and help me drive away with a new (to me) truck! Thank you for your effort.

Ev
Review №97

Had a great car buying experience with Matt Hensley. Relatively stress free experience and I feel like I got a good deal. They’ll never see me coming on the way to get those eyeballs.

Ch
Review №98

This place was great. Used cars are hard to find right now but I was able to find the one that I really wanted. There were a few cosmetic problems that needed servicing and they fixed everything before the sale was completed! The servicing took some time but Jesus kept me informed and up to date on when things were going to be completed and was awesome to work with. Thank you guys again for all your help!

Ma
Review №99

Sean did a great job finding our family the perfect car for our needs. He was patient with us, as we picked out a trade in they just received. Sales manager was also great. I have to say they did one heck if a job, preparing this used car with a great inspection. Getting it right before letting me have it. They fixed 5 other items on the car I did not even know about until later. Fantastic job Sean and CarStoreUSA. I will come back again ⭐️⭐️⭐️⭐️⭐️

De
Review №100

Brittany Bachman has been awesome! She worked with me and help get all the annoying stuff out of the way before I even came in! Service was awesome and I’m definitely gonna come back if I ever need a new “used” car lol. Awesome place to get a car!

Information
72 Photos
100 Comments
4.5 Rating
  • Address:9831 E Harry St, Wichita, KS 67207, United States
  • Site:https://carstoreusa.com/
  • Phone:+1 316-202-5000
Categories
  • Auto repair shop
  • Used car dealer
  • Car dealer
  • Oil change service
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:Closed
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations