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Advance Auto Parts
282 E Main St, Westfield, MA 01085, United States
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Advance Auto Parts
Comments
Co
Review №1

Great place, Young man over and Beyond. To find what I need.

He
Review №2

Yamil installed a new battery in my Rav4 for me. Very professional and efficient.

Sa
Review №3

Big store, good selection and parts availability. Staff is friendly enough.

Jo
Review №4

Staff is nice and i had no trouble getting what I need

Gi
Review №5

I always go here, they are very helpful.

Do
Review №6

It was a productive trip. Friendly helped us find the special tools we were looking for! In and out quick!

No
Review №7

Very poor quality parts, I bought 4 lifetime warranty brake calipers, of the four only two were good upon instalation two of them leaked and had to be returned.IMO. Auto Zone quality is way better.Being a certified Nissan Master Technician and certified ASE. Mastertech fo 38 years I know what in talking about.IMO. Autozone blows them away for part quality as well as their great knolegable counter help!!Wont go back to Advanced Auto Parts again, that seriously bad experience was enough for me!!!Just my take on it.

Br
Review №8

I spend a lot of money here.. Great employees

ke
Review №9

Decent place, although they aren’t quite as fast at ordering in out of stock parts as what their competitors are. Helpful staff.

Az
Review №10

This a good place but im a a bum and i have to make three trips every time here.

Ha
Review №11

Good parts, havent had any issues yet. Sign up for speed perks, get cash towards the next round of parts buying....

br
Review №12

Gollum was very helpful found parts quickly and was right stuff first time

Ni
Review №13

In store service is pretty much the same as any other auto parts store. At the end of the day theyre making sales so take everything with a grain of salt. The customer service you get is hit or miss. Read reviews if you purchase anything online. I got a couple bad brake calipers and non-OEM poorly made brake lines but its also very deeply discounted (just Google Advance Auto discounts and youll easily find something). Anytime you got an issue just call online customer service and theyll hook you up 99% of the time no questions asked. Good warranties, if something goes bad bring in the bad part and quickly exchange.

Ch
Review №14

Had what I needed.

Jo
Review №15

First time there and the woman who tried to take my battery off couldnt do it. She had to keep asking for help. Then a guy came out and it didnt take long at all. Nothing about women working on cars because I usually do it myself but she was clueless, teach them or get someone who knows what they are doing, please. I had surgery so I couldnt help.

Mi
Review №16

3 store employees insisted the part would be in at 230, first the shipment was late, then my part wasnt in it. After looking at my order they said because of where it was ordered from it would not be in that day! Rather than offering assistance the Store MANAGER went and hid!!! Unbelievable. Do not go to this place, they do not know what they are doing!

Re
Review №17

Love the Westfield store, staff there are always helpful and polite.

jo
Review №18

I had a great experience at the Westfield store. A gentleman behind the counter helped me to no end! He found the right windshield wipers for my auto and was nice enough to install them for me! Great experience! Will be back!!!

Mi
Review №19

Its like walking into a ghost town. And when you do get service, theres a 50% chance youre going to have to come back, and not because you want to, but because they gave you the WRONG part!Also they should consider drug testing the employees, some of those guys act like they belong in rehab.

Th
Review №20

The staff are so helpful. What a great place to get Auto Parts

J.
Review №21

Its an advance auto parts. If youve been to one youve been to them all, just this one is in Westfield. And is next to a Starbucks. Service is generally quick and friendly. I always order online so I can use their coupons.

Sh
Review №22

The people there were very helpful and they attended to my needs

Wh
Review №23

Friendly people behind the counter and a well auto educated staff.Love there 20% off online deals, I go there for most of my auto needs.

Hu
Review №24

Picked up some WD40... standard Advance Auto Parts store experience but I must add, the woman working today was extra friendly and very helpful...

St
Review №25

Standard Auto Parts Store had the gasket sealer / maker I needed

Ka
Review №26

Not so happy with last service here..I called ahead and got 2 front rotors and break pads for my truck..once I arrived I asked if they were for the right type of explorer I have and the guy looked and said no actually, and he got the right ones I brought them to the auto shop to have them done. They called and told me they gave me the wrong ones!! So they had to exchange them..there was a price difference by $25 total and they never gave me the difference. ..That in my book is NOT good service :( but the price was reasonable. so they get 3 stars.

Pe
Review №27

Usually great for online pickup. Then you usually know you have the right part. Sometime the resister can get get a little backed up but the staff is overall nice

Ke
Review №28

Love this place. Always have hard to find parts.

To
Review №29

Its got all the standard auto stuff but I thought it fascinating to see a pretty girl service a car

Ve
Review №30

They have parts ordering problems. It says in-stock on the website, but its not true.

Ja
Review №31

Depending on whose working but usually very good.

Ji
Review №32

The staff helps out even amateurs like me. I needed a grease gin and the ensured I got what I needed without spending more than I needed too.

Jo
Review №33

Great parts and awesome service.... Luv this place....

Br
Review №34

Great in a jam when you cant wait for Internet shipping

De
Review №35

Cold as hell out, great service to replace my battery

Pa
Review №36

Sales staff are knowledgeable and friendly. Wide selection of parts!

Ma
Review №37

Nice guys here and helped me out when I actually didnt think I needed help

ra
Review №38

Not quite as good now days as it was back when I lived out there. They werent able to help me with everything I needed but they did have the one tool that I was looking for.

St
Review №39

Always have what I need for my cars and at a great price.

Wa
Review №40

Great service. Excellent prices!

St
Review №41

Never ceases to disappoint! Wont be going back. Only 1 star because apparently 0 stars isnt an option

Ma
Review №42

This is a great place to buy parts for your car at a cheap price!

Mr
Review №43

I started going to advanced for all my car needs because I was tired of Auto Zones bad service, their service this time around was horrific. I had to go back three times and each time was met with horrible service.The first time I went I was buying a part I needed and as this poor woman who was helping me was trying to enter my info into the computer this other women associate with blond hair and a buzz cut just comes up beside her and starts trying to strike up a conversation with her and this blond woman was just strait out talking into her ear completely ignoring the fact this poor associate was not only working with a customer but trying to recite the phone number I was giving her so it was right in the computer.The second time I went this tall skinny guy I think he was native american or latino was the associate I was working with and he had no clue what he was doing and when I asked about some extra parts I needed he just pointed me into the isle and let me have at it not even bothering to try and help.The Third time I went some middle aged guy just told me I could get the part I needed at a different store for cheap before even looking into the computer to find out if they even HAD the part.After this I just went to Napa and they were so helpful in comparison, I told them my project and they made sure to ask if I had this part and that part to make sure I had everything I needed.Advanced is a lot better than auto zone, but some of the employees here give the least amount of effort possible or even strait out ignore you. Go to Napa

Al
Review №44

Very bad experience with this store, special with the manager of this store. I bought a parts from them, with lifetime warranty on it, and when i came to exchange the parts in couple of weeks he refused to exchange the parts. Explaining to me that the parts should lost in a year, not a month. Disrespectful. Avoid. AutoZone across the street..

al
Review №45

Great shipping experience . Trumps autozone straight up

Mi
Review №46

Very nice service, worth it

Ha
Review №47

Wrong hours listed online.

Je
Review №48

Ordering online, saves money but still sucks.

Wi
Review №49

Pretty good service, got a bad battery tested and replaced fairly quickly. Ill be back when I need something else.

Ri
Review №50

Chain auto parts store. Okay source for common supplies.

Br
Review №51

My only experience here was horrible in its entirety. Do not shop here.

Da
Review №52

Car parts store. What else can I say.

Va
Review №53

Nice store and good service

Dm
Review №54

Good and qualification staff.

Cl
Review №55

Great Prices for your Auto parts

Ty
Review №56

Slow very very very slow

Da
Review №57

Its an auto parts storeThats all.

ra
Review №58

Need more people with experience

Je
Review №59

Good prices

Ch
Review №60

Replaced my battery in 15 minutes!

Ru
Review №61

Favorite parts store

Ma
Review №62

Managements great

Kr
Review №63

Didnt have the part i was looking for.

Jo
Review №64

Good service

An
Review №65

Nothing special

Re
Review №66

Good

Information
11 Photos
66 Comments
3.9 Rating
  • Address:282 E Main St, Westfield, MA 01085, United States
  • Site:https://stores.advanceautoparts.com/ma/westfield/282-e-main-street?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 413-562-1620
Categories
  • Auto parts store
Working hours
  • Monday:8AM–6PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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