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Gus Paulos Chevrolet
4050 W 3500 S, West Valley City, UT 84120, United States
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Gus Paulos Chevrolet
Comments
Mi
Review №1

Went to look at some vehicles, sales staff and Sergio were nice, only looking no purchase made

St
Review №2

All of the people at Gus Body Shop were great! My Jeep Grand Cherokee was involved in an accident and we were going through insurance. Bobby Winder the manager is a super friendly guy who kept me in the loop every step of the way - Called to let me know that he had spoken with the insurance company initially, called to let me know that they were going to begin service after receiving the insurance payment, called to let me know the insurance had issued another check to do more work that wasnt part of the initial inspection (he had already gotten that handled and approved through the insurance without me having to do anything) as well as letting me know my vehicle would possibly be done that day but would phone if not, and finally he called me to let me know the vehicle wasnt done yet but would have it ready the next working day. It then goes without saying he called me the next morning to let me know it was ready to be picked up.I also didnt have a rental car in my policy at the time so he even let me borrow the shop car to get around until my Jeep was done.Phenomenal! I really cant say enough about the way that he runs the shop. Super super good guy!

Ki
Review №3

I went only to see the new Corvette. Very friendly & helpful staff.

Ai
Review №4

I just bought my second car from Salt Lake Valley Chevrolet, and both have been the BEST car buying experiences.In 2019, I found a Chevrolet Traverse on a KSL classified listing for their dealership that was a good price, so I called and left a message. CJ called me back, with no pressure, and invited me out for a test drive. He showed me three different Traverses that were all within the same price range. I told him I was going to go home and think about it, and he didnt nag me, pressure me, or use some kind of deal to threaten me into buying a car that day. I came back three days later and bought the car.This year, I have been looking all over for a new Silverado. Because they are in limited supply, I havent found any in any local dealerships Ive been happy with. I called, talked to Nick and Tod, told them exactly what I wanted and asked them if they could call me when they found something in their system. They found me a 2021 Silverado that was still in the manufacturing process that matched all of my needs (six seater...). I put my name on it in their system, and three weeks later, I showed up, test drove it, purchased it, and drove it home within two hours. They had all of the paperwork ready for me to purchase it when I arrived, and it was such a smooth process.Bottom line- if you want a pressure-free, but knowledgeable car-buying experience, come to Salt Lake Valley Chevrolet. They really are the best.

Wi
Review №5

I brought my truck in for a recall on increased brake pedal effort. The shop opened late according to their posted opening time. In addition to the recall the motor that stabilizes the passenger mirror that also allows the mirror to fold in had failed at 42,000 miles. Since my vehicle was 2015 I understand the warranty has since passed however it still seemed premature. The dealership wanted 600 dollars to replace the mirror. I was able to find the same mirror for 150 dollars on line and install it in about 30 minutes. It would appear as though this dealership doesnt have its best interest vested in its customers but rather have 200% profit margins on simple fixes. I would strongly recommend not using this dealership for any replacement parts or services, as its likely they will take advantage of you if youre willing to pay.

Sa
Review №6

I just want one dealership to be honest. When they say ok we worked out a deal were giving it to you for 10000 I want it to be 10000 not 15000. The people were very nice of course just not very helpful all the time.

je
Review №7

Worked with Scott and he really took care of us. Kept us in the loop for when the part came in. Sure the part was delayed but it had nothing to do with the repair facility so i would recommend going to Scott for he will take care of you!

Ke
Review №8

Basically nobody in the service department was wearing a mask. The service was done with minimal issue, but when I had a question that wasnt able to be answered I was told I would get a phone call to answer my question. No one ever called me.

Ge
Review №9

Great people I am getting my 2012 camaro fixed new engine harness put in and I can say that if you need someone to trust with your car its these guys Issac in the shop or if he is not available then the shop manager Brandon

An
Review №10

Really clean restaurant. Food items were made from fresh, delicious ingredients. The staff was friendly and knowledgable of the products. Theyre thing is specials of the day. Which I thought was cool. G.O.D =Guac of the day, M.O.D = margarita of the day, etc.. neat concept. Order to table times were spot on. We were never.left wondering when lunch was gonna get there. All-in-all it was a good experience

Am
Review №11

We took our daughters car in for service at our scheduled appointment time at 8:30am. We were told that they would call us later that day to let us know what needed to be repaired. When we hadnt heard from anyone by 3:30 we called to get an update on the status of the vehicle and were told they needed to talk to the technician and would call us back. When we still did not hear from them, we called back just before close and were put on hold until after closing and everyone had gone home. No one ever picked up the line, so after 25 minutes of being on hold, we hung up. We tried to call the sales office to get anyones help and they wouldnt answer the phone either. The next morning when we called they said that it had not even been looked at the vehicle. Needless to say, we picked up the car and took it to another dealership that actually wanted our business.

do
Review №12

Nice people 👍

Da
Review №13

They do good work and always stay in touch with you on the repair progress.

La
Review №14

Fast service and fair price

Ba
Review №15

Good work forgot to rest the change oil light

Wi
Review №16

Terrible service, they broke a wheel stud but.. ... iI cant prove it

er
Review №17

Helpful and prompt service

Mi
Review №18

Good

ch
Review №19

Not professional

MI
Review №20

Excellent atention

Information
4 Photos
20 Comments
3.6 Rating
  • Address:4050 W 3500 S, West Valley City, UT 84120, United States
  • Site:http://slvchevrolet.com/
  • Phone:+1 801-969-8221
Categories
  • Car repair and maintenance
  • Car dealer
  • Truck accessories store
Working hours
  • Monday:7AM–7PM
  • Tuesday:Closed
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–8PM
  • Sunday:7AM–8PM
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