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Jack-It
1800 W 3500 S, West Valley City, UT 84119, United States
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Jack-It
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Ch
Review №1

Ordered a set of U-Bolts and they were packaged with literal garbage resulting in damaged threads and coating. In-stock parts took days to ship out and customer service is pathetic.

No
Review №2

Probably the worst costumer service I’ve seen. I get an email saying it should be 6-8 weeks till I get my suspension and when the 7th week rolls around I have to email them to see if they have any of my product but they don’t so I kept emailing every now and then and they tell me the same thing and they don’t know where any of my stuff is. I get a hold of Chad who is the owner and he’s less help(at this time it was the 9th week) and he still has no clue when I’ll get my product. He says we can change brands but then it’ll take another 10-36 weeks to get them and only a 3% discount. Worst place. Don’t order from them. Look around a bit more

Mi
Review №3

Tyler and his team installed a Van Compass Stage 4 suspension upgrade on my Sprinter Van (2019 144 4x4 Cargo) and I had a great experience working with Jack-It.Although the appointment was booked out many weeks in advance, everything happened on the scheduled timeline which was important because I had a big road trip planned shortly after install. Tyler way very responsive to my emails leading up to the install, and they actually completed the installation faster than anticipated so I was able to pick up the van early.I put the van to the test with a long road trip both on and off road and the difference in ride quality was night and day compared to before; I am very happy with the results.I can’t really find anything to complain about; even the lady at the desk was very nice when I came to pay for and pick up the van. I plan to return to Jack-It for any future suspension needs, and I wouldn’t hesitate to recommend them to my friends/family.

Ke
Review №4

These guys know everything about suspension systems and 4x4 vehicles. Everyone was extremely friendly and very helpful. Prices were decent and installation was fast. If you are in the market for 4x4 or suspension work these are the guys to come and visit with.

Jr
Review №5

Ordered from them this past week and noticed that I made a mistake in control arms. I called to see if I could Exchange the product and they mentioned a 15% restocking fee. so 75 dollars for a fee? I will return this product and take the loss and move on from this place. I try to avoid amazon but they would never charge that to take an item back. lesson learned for me.

Mi
Review №6

Awesome! I love the work they do.

Mo
Review №7

Recently purchased a 3in lift kit waited over 2wk just to have them shipped out. Almost a month later I had received my package but one box that had different vehicle & model said 2in struts. I try verify it no answer, customer service Ashley wilkey stopped replying back to me after I try getting info about my package. Product looks good but customer service Ashley Wilkey sucked, do your job!

Er
Review №8

BDS 4.5 suspension liftI ordered this lift from these guys which was pretty easy. The price was better than most. Shipping took a little longer than 2 weeks but it was freight so it was somewhat expected. The package was about 200 pounds. Unfortunately I did not get all of my parts. I was missing one shock absorber for either the rear or front of my pickup. I wasn’t sure but I called them to figure out why I was missing one. They told me their inventory was accounted for but they went on my word and sent me one anyway.. they were pretty good with customer service and it was 2 day shipping! Which was cool. Unfortunately they sent me a used shock absorber that had hardware and the sticker on. I’m having my kit powder coated... Now I have to undress and somehow save a sticker or spend more money. I’ve already spent around $1900.00 for this kit. Along with my patience. So if anything, make sure you have your parts and ask for a new one if they didn’t send you everything. Because your money isn’t worth used parts. I don’t believe I’ll be ordering from these guys again. Errors and I’m not completely satisfied.

Sc
Review №9

Customer service is top notch. Went in not sure what I wanted and they took the time to explain my options and help me find the lift that is going to work best for me now.

Ha
Review №10

The employees are an awesome group of people. I pick up parts from them for my job and they are just so great to work with!

Da
Review №11

They definitely have the best service when it comes to ordering stuff, mr Tyler at jack it took the time to find my shocks and order them even when it was closing time. You definitely don’t find people like that all the time.

Ma
Review №12

Bought a $3500 suspension lift. Called this company twice to make sure they had the correct adjustable shocks. Even look down the lady’s name who we ordered it with. They sent the parts wrong and the person installing them didn’t realize it until after it was installed but we called before the truck even left the parking lot. Jack-it refused to do anything to correct the issue. No refund for the price difference, didn’t offer the replace with the correct part that was ordered, didn’t even offer a discount on getting the correct part, they didn’t even offer an apology. I buy a BDS lift for everone of my vehicles every 3 years. It sure as heck won’t be from Jack-it. These guys could care less about their customers.

Ki
Review №13

Order took more than 30 days to even get shipped to me. Rude receptionist when calling to Inquire. Finally got my lift more than 30 days after I ordered it. Sway bar links were supposed to come with bushing pre installed. Sway bar links had no bushings in them or kit. Now after spending near 900$ on a lift I have to go buy parts for the lift.(sway bar bushings) I gave 2 starts because they did a great job middle manning and charging me more than I would have paid for a decent lift. These people are a 3rd party middle man. Do your research--look around.On the flip side the lift came and was in ok shape-2 starsWont be using them again

Te
Review №14

Tyler was very easy and good to deal with. Quality workmanship on the truck.

ma
Review №15

Tyler is my favorite guy to work with at Jack-It. I just took in my 1996 Ford Bronco to them. Tyler and his crew made my lift at the best to make it like a beast. Tyler made it looking way at its best. We added all new 5 wheels and tires. Now my Bronco will standout while driving. Thank you so much Tyler and to the rest of the crew at Jack-It. I’m bring in my next truck to you guys. I will recommend to everyone to have them do a lift and suspension work. They are the best.

Da
Review №16

Quick reservation made. See you Thursday!

Ca
Review №17

They had great advice, and the parts I needed!

Le
Review №18

Hmm, not impressed. The help seemed asleep at the wheel & when did wake up it was like pulling teeth for info. Seeing how they carry nothing essential you would think the hired help would show a little personality or enthusiasm when helping you...Nope..maybe it was just the day..but wont bother returning.

Ri
Review №19

Fantastic customer service. Had these guys install a BDS 2 lift on my Jeep that I purchased from them, and a winch and bumper I purchased elsewhere. They even let me ship the bumper directly to them. Excellent customer service, I must have asked Tyler over a dozen questions via email and his responces were timely and polite. The Jeep looks and rides great.

No
Review №20

I love working with Jack-It! When it comes to suspension and under-the-car related parts they know their stuff. Shawn and Chad are super knowledgeable and they always have provided me a good customer experience. Wont bring my business anywhere else!

Ro
Review №21

Great customer service and EXPERT product knowledge

Do
Review №22

Jack-it...Nah, lowered it. My Ford F-150 rides and looks great. The Jack-it team was very professional, and the service was top notch. I highly recommend this business for any suspension requirements.

Mi
Review №23

Thank you Tyler, I had one of the swiftest experience humanly possible. Great people and service. The team was on point and knew there stuff. Check them out when it comes to anything off road. Cant wait to go back and get some more stuff done!

Da
Review №24

Stopped by and spoke with Jerry as I was looking for a specific wheel with the offset I needed to get ride of my 20mm spacers on my Ford Ranger.Not only did he help me with a million questions as I spoke with him about 2 separate trucks I have.But when it came to the particular wheels I was looking for to put on my Ranger ... unfortunately he did not have them.But instead of trying to make up some excuse - he was honest and upfront!Refered me to go to a wholesaler of which they use and I found the wheels I was looking for and also saved money by doing so.Jack it has never let me down as I have done business with them often in The past.Great customer service and their employees all have a super positive attitude!!!Thanks again for all your help - especially with the options of the leveling kit for my 2014 Ford F-150.Priced right and extremely knowledgeable!!!Easily 5 ⭐️’s.After all, this is why they have been around for so many years!!!!Thanks y’all.

Da
Review №25

Great place, Very knowledgeable sales department!

Pa
Review №26

Chad rocked it for me. Super helpful with info. I love my leveling kit for my F250.

An
Review №27

Called 10:50 a.m. on 6/17/20 inquiring about having a leveling kit installed on a truck I just bought and the girl who answered the phone was very rude and impatient. Just based on this interaction with the girl who hung up on me I will likely never spend my money here. Not cool

Co
Review №28

Great place to get lifted parts and the guys are very knowledgeable on the parts.

mi
Review №29

Good work and expertise at a fair price

Ro
Review №30

Please blame covid for late shipping lol. The site lies and they backorder product without telling you they don’t have it in stock. These are middle men. When I asked where my lift kit that’s I paid 900 dollars for was, they sent me a screen shot of their order to rough country. Their email response time is almost nonexistent. I ordered lift kit 6/17. when I reached out they said it’ll be delayed until 7/10 and it’s now 7/22 and it’s still delayed. I’m not sure but I’ll have to check through some of these reviews to see if they’re not bought because my experience is so much worse than the fairy tales of good service on here. I’ll change review if things change.Edit: I did not ask for refund. Jack-it is a 3rd party seller confirmed by rough country after speaking with them. They were butt hurt over me asking where kit was 3 times in 3 months and refunded me. After that I told them how I really felt through email. Don’t apologize unless you have a kit waiting for me to purchase

Ka
Review №31

Excellent place to go. Took the time to get the job done right. Very happy with the price and service. They even stayed late to finish so I didn’t have to come back. Nice to go somewhere honest.

Ly
Review №32

Great place to get what you need for your Truck and great customer service

Tr
Review №33

I was in need of a solution to a tricky problem. Tyler helped with this. He was super understanding and helped me to find what I needed. I was excited to see what else they offered in store and services and will definitely be returning for my big truck needs. Best part is, I didnt get treated like a dumb girl which was super nice. Greatly appreciated. Thanks for all your hard work.

Ji
Review №34

Called in advance to see if they had a transfer case kit in stock the guy that answered looked it up and pulled it off the shelf to confirm it was in stock they were the only ones in the valley that did and i got it for a great price. When i Got there everything was nicely stocked and the staff was extremely friendly I had a few more questions and was helped out and given suggestions in all I had a great experience there I will be going back for whatever else I need.

Ja
Review №35

Added Fox 2.0 smooth body Shocks to my 2018 Duramax, Leveled only. Had a terrible ride with stock shocks. Finally found these guys and talked to Shawn. He talked me out of wasting my money on more expensive Fox resivour shocks because I mostly tow on road. Ordered the correct (longer) fronts and stock rears. I did the install myself. In Less then an hour i found out I had 3 blown absolutely junk shocks with 30k on the truck for milage. Insane ride now after now a great buying experience.

Kr
Review №36

The first thing I always do when purchasing a truck is JACK-IT up, it is a necessity for me. Ive always shopped around and tried to find the best products for the best prices. My last 3 lifts have been purchased here, and it has always been super easy and with great prices no matter what type of combination I was looking for. Quick shipping and if its not fast enough, just swing by and pick it up at the store. I love that part.....nothing worse than waiting on parts for your truck when your excited about them. I will be purchasing my next lift here as well and for the foreseeable future be a super happy customer.

Da
Review №37

Ya boi dan likes the cute girl behind the counter 🤙✌

Ch
Review №38

Very friendly staff, was quick to the point and got me what I needed.

Wi
Review №39

Its a cool store. They seem to sell suspensions etc and rock climbing stuff they also have a mechanic shop

Ad
Review №40

Serious good deal on the lift tires and wheels! Down side is the wait time. But the outcome is well beyond worth the wait!!! Fella even stayed late so I could leave the same night I needed to. Very nice people, amazing work will return for bumpers in the future highly highly reccomend!

T
Review №41

These guys are fantastic, they have done everything and more that the reviews state. They did a great job on my lift. I scheduled an appointment for an odd noise, they found it, it have NOTHING to do with their work or the lift but still fixed it free of charge!That is outstanding customer service!!!Well done, I highly recommend these guys for your next lift or service.

De
Review №42

I am in debt to these guys, they have treated me so good that I honestly feel almost unworthy. I had never had a lift installed and Im not a gear head, but when I purchased a brand new truck earlier this year, I knew a lift was in the near future. I tried a couple other shops; where all of them either wasted my time by trying to sell me junk, take advantage of the waterfall of money pouring out of my wallet, and/or they just didnt act interested in doing the work. In hindsight, I feel like an idiot for not going to Jack-It right off the bat, but in my defense, the process was an education.From the first day that I contacted Jack-It and spoke with Chad, it was clear that these guys were trying to do right by me. All along the way, this sediment was reinforced. Even when it was discovered that there was a manufacturing defect on an coil-over that was installed, they took care of everything efficiently and with no questions asked.Chad, Tyler, Todd, the parts drivers and warehouse workers, and all the guys in the install/fab shop are awesome. Chad especially went above and beyond to make the whole process go as smooth as possible. It was very evident that he genuinely cared about the quality of the work and that I was happy with everything...believe me when I say that Im not the easiest person to deal with at times.I hope that you have the same great experience that I had. I know that these guys love and care about what they do; if you get into with with them, you will see it too. And after all, Jack-It is a local shop that has been around for over 20 years. A places like this doesnt stick around and thrive without taking care of its customers.

Je
Review №43

I was introduced to Jack-It by my friend Jay Jenkins at Tire Pros in Bountiful. I have found working with them to be enjoyable and they provide great service and competitive prices. Their people are friendly, knowledgeable, and provide great customer service. They also have a cool website and you can buy online. They also do great installation work. I highly recommend them .

Aa
Review №44

Very impressed with service and the people. Very fast and very reasonable. They are so fast you dont even mind paying the labor cause it ends up being cheaper than other shops!

Jo
Review №45

I couldnt be happier with the work done to my 2016 f150. They did an outstanding job and was very fair on price and had great customer service and was faster than they expected. What more could you ask for? Totally worth the wait of getting into these guys. If you want it done right then pick these guys.

EB
Review №46

I was in Utah from Oregon for a short trip. My Jeep went into the infamous Death Wobble. Not only did Tyler and Curtis get me a steering stabilizer, but they installed it and checked out the entire front end for me. Despite having a very busy schedule, they spent half a day making sure my truck was road ready before my long drive home.Incredible experience and incredible people.

To
Review №47

Last week I had the guys at Jack-It do a lift, a new set of tires, and an alignment on my 78 Chev Blazer. They did a great job and I couldnt be happier with the truck. It drives like brand new! Everyone here was helpful and great to deal with. A special thanks to Tyler and Todd for all your help. Im getting a lot of compliments on how great the truck looks.

Va
Review №48

Ordered a lift kit for my bronco ii online .Todd helped me out. I ordered around memorial day and they had a save 50$ on orders 500$ + i already made the transaction and Todd let me know about it and dropped the 50$. Thank you!

Ma
Review №49

They have great friendly customer service and are very helpful and really know their stuff. They seems really honest and prices are not bad on their stuff. I highly recommend this place.

To
Review №50

Great products great price

Mi
Review №51

These guys are great! Was driving through Salt lake and one of my KC hi lites went out on my jeep, KC sent me a new harness and none of the four wheel parts shops would help me install the harness, except ... Yup, these guys. They were just as busy as all the other shops including Four Wheel Parts who frankly didnt give a rats ass about helping a traveler passing through your fair city. Todd was really helpful, they made time for me, got my harness in and sent me on my way in 20 minutes . Great customer service ! Take care of these guys Salt Lake, the big chains have enough business and all they care about is running customers through and milking them of cash!! Take care of your little guys who actually care about their customers and customer service.which seems be harder to find in America these days!

Ke
Review №52

Weve taken both our trucks to Jack-It and have been very happy with the work they do. Theyre extremely knowledgeable, friendly and the work is always done as promised.Most recently, we had all the shocks replaced along with some upgrades to the steering linkage. They did an excellent job and Im more than happy with the parts they suggested as well as with the end result. Thank you yet again!

ar
Review №53

This business is where its at for any type of truck or vehicle suspension customization. The past few years, Ive had them install new wheels and Ive also had my rear brakes replaced. While waiting at the shop for my own ride, Ive seen some of the projects they have done in the past and its pretty impressive. I have no complaints about them. Theyre awesome!

Ti
Review №54

Don’t waste your time and money going anyplace else. You won’t find better service advice, craftsmanship or cheaper or better parts anywhere. Go in and see for yourself just how reasonable this place is. I guess I could tell you to go everyplace else first then go here last but I already said to no waste your time. Nobody can compare to the first class business of JACKIT.

Du
Review №55

Customer service was very helpful. The lift kit delivery was delayed but they kept in touch.The kit fit my vehicle exactly and bolted into place just right. I like the way it looks. We were pleasantly surprised that we got more lift than we had expected :)

Ro
Review №56

They had all of my parts in stock for my 83 Toyota. Very friendly and helpful staff.

M
Review №57

Very knowledgeable staff in the shop to help with any questions you may have when building up a truck. Nice to get honest feedback about certain products. Fast shipping and good prices.Thanks!

To
Review №58

Tyler with Jack-IT was Awesome. Very Helpful. I installed two different lifts in the last month purchased from Jack-It Shipping was fast, good prices and Great Customer Service. I would recommend you guys for all suspension needs!

Tm
Review №59

They did an excellent job on my truck it was fast and looks amazing! They had great customer service and would call right away if there were any problems and still were able to finish in the time line they gave me. I had no problems with jack it and they do the best over other companies by far!

Te
Review №60

Jack-It is by far THE BEST place to have your vehicle lifted! I shopped around before settling with these guys and I am very glad I chose them. I wanted an 8 inch lift for my Dodge Ram 3500 Turbo Diesel and they helped me right away. They knew every part I would need, ordered everything for me, and had an appointment set up for the next week. I dropped my truck off, and the next they were done. I ordered my wheels and tires from another company and had a lot of issues with everything matching up, but Jack-It did everything they could to help me, and I will be returning to them once I have the correct set up. Every single employee was so nice and knowledgeable from the guys at the front desk to the guys in the shop, everyone was there to help. I will return 100% for any future plans for my truck and recommend them to everyone!

Al
Review №61

I had been searching online several days for some hard-to-find wheel centers. Not only did Jack-It have them in stock, they were very reasonably priced. In fact, Jack-It’s price was almost half the amount these same centers were being offered in used condition on a popular auction site.However, it was Jack-It’s customer service that hooked me. Shipping was ultra-fast and they were proactive in notifying me of the details of my order. Jack-It takes care of their customers. This will now be the first place I look when I need an item for my 4x4.

ro
Review №62

Unprofessional garbage people. 3rd party ripoff artists

Sa
Review №63

I love jack-it. Ive gotten so many parts for my Jeep here and have never had a bad experience. Everyone is so friendly and helpful when I need parts and or upgrades. I would recommend this place to any and everyone!

Br
Review №64

I am very pleased with the work jack-it did to make truck. I was able to drop it off in the morning and pick up later in the evening that same day. They were very fast and did an excellent job. I will be recommending them to all of my friends.

Mo
Review №65

I bought a product as it turned out to be the wrong thing.So I talked to their tech guy who was very patient and willing to explain into minutia what was what and why. He also looked for products for my vehicle and explained what he preferred and why, without being pushy. I bought the product I decided on and there was no sign of irritation in his voice, and he seemed more than willing to help with anything else I may have issues with. This is rare in my experience.I will come here first for any future needs.

Br
Review №66

The team did a great job installing the lift kit and tires I ordered from a 3rd party. It took a day longer than expected and some creaking started just a few days after the install. I brought my suv back in and they worked with the lift kit manufacturer to determine and fix the problem. Had the vehicle back by lunch time.

De
Review №67

Great service awesome people. I am a Canadian customer of Jack it I have made a couple orders for replacements parts for my lift kit already on my truck. The knowledge these guys have is outstanding parts arrived as they quoted for delivery times and they were very efficient with supplying tracking numbers and any other info that I required. Just want to say thanks again Clint and Johnathan for the excellent service.

Se
Review №68

Great prices and awesome customer service. Placed order online and processed quickly. When they found out there was going to be a delay in receiving all my order they called me and explained the delay very courteous and polite. Give them 5 stars across the board.

Ch
Review №69

I am fairly new to 4-wheeling and Jack-it has been a great help. They always give good advice and are very knowledgeable to answer any technical questions I have. They installed my bumper and they will be the ones to install my lift kit, and any other modifications I intend to put on my vehicle. They are just all around great to work with.Thanks Jack-it!

Qu
Review №70

Jack-It is THE place to go to for anything suspension/lift related. They are knowledgeable, fair priced, and I trust their work. Theyve done fantastic work on my truck and I wouldnt go anywhere else for suspension/lift work.

Da
Review №71

We had a great experience with Jack it up!!! helped us the entire time and was always so nice. Every person that we dealt with helped in any way possible and was super nice. Would gladly do business with them again

Br
Review №72

These guys are awesome. The end bill was cheaper than the original quote and they had it done when promised.

Sh
Review №73

My experience with the Jack it family has been extensive over the years. The sales and support staff are highly efficient and can answer any question you might have. The web page is also easy to use.I highly recommend any women who is either interested in lift kits, lowering your vehicle, making your jeep into a rock crawler, etc. to call now!!!!

Pa
Review №74

They installed my BDS lift. Very receptive to my questions - overall it was a great experience. Its been nearly a year since it was installed and I havent had any issues. They warranty their own work for 1 year, which is on top of BDS already great warranty.

Dr
Review №75

The show room is clean and conservative, with a shop rate of 95 dollars per hour they actually beat out places like Midas on raw cost. Though they dont have fixed rates like Midas offers, this isnt the place you go for any thing other than suspension and steering work. If your getting a lift kit installed its a good idea to check here.

Ch
Review №76

Ordered Bilstein shocks all around, u bolts and add-a-leaf for my Tacoma. Great service! Chatted online the day before to check availability, drove in to pick up my parts the next day and was out the door in 20 minutes tops. Very knowledgeable, and easy to talk to. Will definitely use Jack-It for my trucks needs in the future.Thanks guys!

Bi
Review №77

On my 2011 Nissan Frontier, this was my first time lifting a truck. I called Jack-It for information about the product. They were extremely helpful. When my lift kit came, it had everything I needed. The instructions were precise. I would recommend Jack-It to anyone.

Ja
Review №78

Jack-it went above and beyond when my order did not come as planned. As soon as I let them know they got right on it and got it sent second day air and also credited the shipping to me. I have done business with them several times and this is the only time I have ever had a problem and it was handled very professionally. I highly recommend them. Chad Erickson who handled things and sent me an email as well as called to explain the situation did a fabulous job. I dont normally leave a review but this certainly deserved it.

Ru
Review №79

Great experience with their staff and pricing. Was a bit more then Ebay price but who knows when you will retrieve it and how good of condition it is in. These people were awesome. Highly recommended for parts, and technical questions.

T
Review №80

Shawn, Todd and Tyler have always been there for any and all of my suspension needs. They are my go to suspension vendor for my business operations. Prices have always been fair and service is the best you will find anywhere.

Sh
Review №81

Both my experiences at Jack It were great. Was not treated like a dumb girl when I lifted my truck. They are extremely knowledgeable, helpful in getting you the right product for your truck.

ic
Review №82

I ordered a dual steering stabilizer kit for my lifted 1982 Dodge Power Ram, the customer service was excellent! Johnathan at Jack-it has gone out of his way to make sure i get the right shock setup on my truck. Thanks for the great service!

Ti
Review №83

I recently picked up a set of sway bar quick disconnects from Jack-IT. After doing my research on the set i wanted, I found Jack-IT had a much lower price, so i ordered them. I received the confirmation email, and notification that they had shipped the same day. This is first purchase of many to come, I am very pleased with the short turn around time Jack-IT has from order, to delivery.

Al
Review №84

Great guys... they are the only people I will let work on my truck. Great prices and great service.

Sa
Review №85

My husband LOVES Jack-It! He has an obsession with his trucks and considers them his babies! He only trusts a select few to take care of his baby so thank you to JACK-It for all the service you provide. Im happy when my husband is happy! Thanks!

Sh
Review №86

I ordered a lift kit for my Tundra from Jackit. Everything was smooth and support has been there the entire time. Follow up emails, fast shipping, everything has been great. I will use them again in the future. Thanks for the all the help in this build.

Ly
Review №87

Ordered an Airlift 5000 kit for my Chevy 2500HD. Quick shipping and excellent support, especially from Jennifer. I had a few questions and the staff was extremely helpful. Jennifer even helped me with the rebate! First rate company.

Jo
Review №88

The guys at Jack-It know their stuff, and take time to try and make sure you are happy with what you buy from them. They are very knowledgeable about what they sell, and they also do installs on most anything they sell. I would highly recommend them to anyone.

Br
Review №89

When you need answers they have them for any suspension question or that style your looking for. Staff is all about satisfying the customer. Thanks for all you do at Jack-It-Suspension.

Ea
Review №90

Costumer service is awesome!

Co
Review №91

My purchase from jack-it was great. I got my product on time like they said and it was a reasonable price. I will definitely be purchasing from them in the future.

An
Review №92

I ordered a lift kit for my 2011 Jeep Wrangler from Jack-It. Right after I ordered it, I was emailed a confirmation and tracking number. It was shipped out to me very quickly and the installation went smoothly. I will definitely be using Jack-It in the future!

Am
Review №93

I enjoyed my experience with Jack-It with the many options of Rims to choose from! Ordering was quick an easy to do! Found everything i needed in no time at all! I would deffinetly recommend to people! I Cant wait for my next purchase!

ma
Review №94

Great customer service and knowledgeable staff. The shipping was extremely fast and packaged very well. I highly recommend Jack-It for you suspension needs.

Lo
Review №95

Excellent customer based service with knowledgeable personnel who will assist you with information, products and installation services for anything related to 4x4 lift kits, suspension issues and load support.

Al
Review №96

I recently purchased a 8 BDS lift kit for a 2011 Ram 2500 with triple shocks, track bars, and replacement leaf springs. I am active duty military and was overseas when this kit was purchased. I have to say that i was skeptical of purchasing a lift kit from an online vender especially when i would have very limited contact should i have any questions. However i was very surprised with the level of service that i received. Todd T. was a true professional and made the purchasing experience a breeze. This was only the beginning. After returning home i received the kit and realized that the packaging was damaged in shipping and some parts were missing and damaged. Todd did not hesitate to replace the missing/damaged parts and i was off and running. Well as luck would have it there was an issue with the rear springs (the rear spring eye was larger than stock). After calling Todd and explaining my issue he was able to locate a replacement spring bushing that remedied the issue. Not only did he go out of his way to research the part he sent it at no charge to me, short of the next day freight. I have to say that this is a level of service that i have not seen in a very long time. It is very refreshing to see that some people have pride in their job and placing the customer first. Thanks Jack-It and especially Todd T.

Br
Review №97

Bought a 5 set of Pro Comp wheels. Great customer service from Clint and Jennifer! Super fast delivery. Best online prices guaranteed! Give them a shot at yi ur business. I did and will use them in the future for sure! Thanks again

Jo
Review №98

Great, fast, professional experience. Ordered a leveling kit for my truck & had it delivered & at my door in less than two days! These guys are awesome! :)

ji
Review №99

Customer service is amazing. They know what they are doing. They have a passion for their job. They have been doing this for a while.. great place

Ta
Review №100

My experience with JACKIT was great! They listened to what I wanted and took care of me. Made my truck exactly the way I wanted! Thanks!! Joe Anderson

Information
82 Photos
100 Comments
4.8 Rating
  • Address:1800 W 3500 S, West Valley City, UT 84119, United States
  • Site:https://jackit.com/
  • Phone:+1 801-974-7960
Categories
  • Auto parts store
  • Auto spring shop
  • Mechanic
  • Truck accessories store
  • Truck repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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