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AutoZone Auto Parts
3186 W 3500 S, West Valley City, UT 84119, United States
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AutoZone Auto Parts
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Review №1

I went in told them what car I had and they got me what I needed it worked perfectly for my car. They had ver fast service Thank you Autozone

Ry
Review №2

Your employer Seth Atkinson was a PHENOMENAL HELP with making sure I got my Question answered and helped me look for the other location on 3750 S State Street. I recommend him for helping anybody.

El
Review №3

The man who helped us really needs to work on his customer service skills. He was not nice or friendly.

Da
Review №4

Had to buy a new battery for my 97 Toyota easy and fast.

Ju
Review №5

Empty i couldnt find what i was looking for i triedto asked them but they ignored me bad service😔

Ru
Review №6

These Guys are AWESOME‼️ If they dont have it, theyll help you find it!!

Ja
Review №7

Great product selections, I specifically went for Rain-X Water Repellent because my windshield wipers currently dont work, and it helps me see super good when it is raining or even snowing. The water beads right off my windshield, and it works so good that Ive actually put off getting my wipers fixed (LOL) because it will cost between $120-$135 to get repaired, depending on what exactly the problem is.The man that checked me out was friendly and looked up in the online system what the issue could be, and told me that it could be either my windshield wiper transmission or motor and checked the pricing for those parts ($120 or $135) but I need to take it to a shop to have it taken apart and looked at to find out exactly.Awesome store for any car parts anyone could need.

al
Review №8

Very helpful plus they sold monster energy, the reason I chose auto zone over others.

Na
Review №9

Quick and fair priced

Si
Review №10

Sad. Our auto shop spends thousands through ordering commercial with Oreillys. We are ranked in the top 4 commercial accounts at the Oreillys near this store. Our team at Oreillys is on point. Auto zone is slightly closer and we recently discussed ordering through our commercial account at auto zone for our next big job just to see what type of experience we’d have. I visited the store this past Monday and was reminded why we drive the extra distance to Oreillys. Experience was bad. I had looked to order brake drums for a Toyota Camry I needed done ASAP and through Oreillys I’d have to wait for their next driver to pick them up from their hub. I then called over to auto zone found that they had them in stock and were even a few bucks cheaper. I get there and my only form of payment I have on hand is cash. I get to the register and he says that only for that day they are taking card only payments. I politely understood and said I’d be back for the drums and will be back with a card. I come back not even 5 minutes later. Wait in line again and while in line I watched a commercial customer stand at the commercial register. He was standing on crutches. While I continued to wait, he says to the only commercial rep there “how much longer?” And the rep says “you need to stand in line” he looks over at the line I’m in and sees how much time he’s wasted standing at the commercial register only to get in the back of the longer line. He walks near me and says “is this how you treat commercial customers? You told me to wait there and now I have to wait here while I was here before all these people in line?!” I felt bad for him because of the simple fact that he was on crutches with a broken foot. While that is happening, I’m watching the same guy that turned me and my cash away for “card only” accept cash from the guy in front of me. I didn’t say anything to him. I just rolled my eyes to myself and remembered why I don’t like going commercial with auto zone. I’d like to do business with auto zone. But for now, Oreillys is my team.

Mi
Review №11

Very helpful friendly staff that know what you are needing. Prices are comparable.

aa
Review №12

Always find what Im looking for

Te
Review №13

Theyre always really nice and really kind when I go in there and help me get whatever part it is that I need for my car

Ja
Review №14

Quality parts great service

Am
Review №15

They attend you good the service is good

Br
Review №16

My aunt had her vehicle battery fail. We jump started it and I bought her here because they have good service. She is 80+years old and cant work in her engine compartment. I told her the kind folks here would exchange batteries and install the new one for her. They did just that and with no additional cost. Autozone has a new fan. They had multiple batteries on hand to choose from. Good job Autozone

Co
Review №17

Very clean store. Good customer service.

al
Review №18

Very clean store staff is very helpful😁

Sh
Review №19

Workers were helpful Even came outside I the freezing cold late at night to replace a head light

da
Review №20

They have good prices and warranty s on almost everything they sale

Sc
Review №21

Great customer service.

Th
Review №22

A big thumbs up to Tyler Blackburn and the rest of the staff at autozone in West Valley (3500 S). They are very prompt, knowledgeable, friendly, and provide excellent customer service. Because of these great qualities I am a customer for life.

Ra
Review №23

My battery kept dying, so I went to AutoZone and Angel was amazing! He tested my battery, alternator and starter, and it was my battery that was bad. I bought a new one and he quickly replaced it for me! Great customer service! Thank you, Angel! :)

mi
Review №24

I was helped by Luis. He knew exactly what I needed and is very knowledgeable about the products. He had great customer service and even helped me to my car. I will be going back again and referring people to their location. It was a great experience!!

Ca
Review №25

Dealer only part. Autozone is good

Em
Review №26

Got a new battery at a very reasonable price. Angel was amazing and replaced it very quickly. Great customer service!

Ja
Review №27

Personally this is my favorite Autozone location!

Wh
Review №28

Tyler at the west valley location on 3500 S is amazing. Not only did he help me, but his customer service was amazing. Thank you Tyler!!!Whitney

St
Review №29

They were very friendly great customer service!

Br
Review №30

Had everything I needed.

ri
Review №31

Good selection, employees could be better trained

Da
Review №32

They were very helpful and polite. We found what we were looking for fast but they didnt have a very big selection.

Je
Review №33

A month agoMy go to Auto Parts store. They are always so kind and helpful. I will continue to come back to this place!

Ad
Review №34

I came into this location to get new windshield wipers yesterday that were much needed. The store manager exchanged them for me, mind you it was pouring at the time. I will definitely come back for any of my auto needs.

Am
Review №35

This store is a nightmare. If you are in a hurry to get in and out, avoid at all costs. Just waited in line over 30 minutes to check out as only 2 of the 3 employees was working with a line almost out the door. Employee #3 decided hiding in back while talking on his cell phone was more important (i could hear his end of the conversation). Go to OReillys up the street. Faster and more knowledgeable. Save yourself the hassle.

Je
Review №36

Terrible, I called and they couldnt even tell me if they had my muffler or not then when they said they had a universal one instead of oem I said Ill come in instead and the lady hug up the phone. Completley rude.

Ty
Review №37

When coming into the store to look for some parts I was greeted by an employee name Tyler he was friendly and nice and helped me through every step of making sure I had everything I need to complete the job right.

Ch
Review №38

I got immediate help when I walked threw the doors.

Je
Review №39

Like a kid in a candy store. Autozone has my vote

J.
Review №40

I like AutoZone, in general, for lower-priced car parts and chemicals. They are good about locating other stores in the area which has parts if their own store is out.

Ca
Review №41

Very clean store, the customer service here is amazing. I Will definitely be coming back.

IT
Review №42

This store has the best staff I have experienced at an auto zone. California stores need to have the employees train here so they know how to keep customers moving as well as treat them properly. I will return to this AutoZone whenever Im in the area.

Me
Review №43

Ive always loved autozone employees here. In and out on a timely matter. Dead battery this morning. Came in and got checked and changed. Jose B and older gentleman were awesome! Thanks guys!

Ni
Review №44

Quick and friendly service

Da
Review №45

Sunday Dec 8th around 640pm I pulled into the parking lot because my passenger side wiper blade had nearly come off. Andrew Gunderson was outside on a break and we talked about my problem as I attempted to fix it. As I didnt have much time I just got the blade in the correct position but it wouldnt click into place and went to leave when he offered to look at it. He found that it had been installed backwards and quickly solved my problem. Man I appreciate that! It was a small thing but meant a lot to me. Thank him again for me!

Ma
Review №46

Great service was helped by Jose great guy very helpful will definitely make the extra drive to this Autozone for parts great experience overall 🙌🏼🙌🏼If I could I would give it 10 stars keep up the good work guys

La
Review №47

Associate was quick to help. 👍

th
Review №48

It is a great place it helps you with all your cares for your car

Al
Review №49

Great customer service, friendly, fast and efficient. Thank you.

Ta
Review №50

Jose came to my rescue! He changed my car battery! Now I dont have to stress it until the weekend when my husband could get to it! Thanks for keeping me safe!

ja
Review №51

They were able to test my battery with ease. They were very accommodating.

Wu
Review №52

They didnt have the tool I needed

Al
Review №53

I just needed to replace wiper blades and was told the wrong sizes on both my driver and passenger side. This followed me having to convince the employee that what he insisted was my cars model was incorrect. After getting back to replace them I realized the mistake and went to get the right sizes and was told they didn’t have them. While the employee who helped me return them was great, the whole experience was just a wonderful waste of time.

Si
Review №54

Great staff super clean store! Store manager Raul was very helpful and installed my windshield wipers and washer fluid with a smile and great customer service

mi
Review №55

Out of all the AutoZones this is always my favorite one to go to! Always clean and helpful! Im a Mechanic so i go in regularly and Noemi is always a great experience gets me the the correct parts and quick everytime!!

Cr
Review №56

Amazing place to go, always a friendly face, great customer service! The store is always clean.

Mc
Review №57

They had every part I needed and they were quick at helping, but their rental tool selection was pretty Limited.

DD
Review №58

Absolutely terrific I had to come down from the Advance Auto Parts because advanced was given the wrong parts AutoZone lady pulled my part was really friendly and fast perfect for Sunday Auto Part trip

Ji
Review №59

Had what I needed, Friendly and competent sales help. In and out quickly.

aa
Review №60

I generally purchase all my parts at another location. I came to this one and will never return! I was treated like a complete idiot. Then the cashier turned around and starting talking to the manager or current shift lead in spanish saying i was stupid and to just sell him anything and move the line behind me. I then responded in Spanish as i understood everything they said. The look on his face was great but obviously not the first time they have done this. Really unbelievable amount of disrespect at this location. Maby ill start going to oreileys.

De
Review №61

The staff was very nice helpful and polite they help me with everything I needed thanks guys

An
Review №62

Awesome as always. Unlike O riely who give you the wrong part... Even if the box is right.

Es
Review №63

Fantastic Jeff really nice he helped me with a returned item had patience with me cuz the receipt wasnt well readable

Ji
Review №64

Just came out of this store from buying a couple of simple parts the customer service rep if thats what you want to call her crystina v looked at me twice half smiled and rang up my items without even asking if i had any questions did i find everything ok or even if i had a reward card once given my change i went to take my items off the counter she said huh would you like a bag sarcastically i stated no i would like to post a review she chuckled and said you have a nice day. Hope things improve here soon

Ca
Review №65

Quick safe service

Ro
Review №66

Very Friendly staff! Jesus made sure I got what I needed and was very knowledgeable :)

Mi
Review №67

When your store screws up you should honor your advertised price. Probably will not use again

Jo
Review №68

Had the part I needed and they are close by

na
Review №69

Everyone in here has super helpful and knowledge about finding the right part or tools for the job.

Wi
Review №70

Great auto parts store

To
Review №71

Great store, helpful staff, easy in and out. So happy this opened here

jo
Review №72

Good place good ppl easy to find stuff and get help when needed

Mi
Review №73

My first choice to buy car parts, they charge your battery, received your burn out oil, test your alternators, etc..

Br
Review №74

Great service and very welcoming and friendly

Ja
Review №75

Great place for parts and services...

Er
Review №76

Nice store and the employees are helpful. Prices can be a little higher on some products.

br
Review №77

The first place I went to refuses to take back my parts for my car that I didnt need and told me that the store was new and they couldnt pull me up in their system and that I would ahve to go to the original location to return the brakes and routers.We all this is bull

Ha
Review №78

Always good experience well most of the time

Ju
Review №79

It was terrible only two attendant and a big line of customers

Je
Review №80

Great people work there

Ma
Review №81

Friendly staff, and nice building. Unfortunately manager Christine couldnt answer basic questions.

De
Review №82

Im glad they opened this here! There was only one other choice for Auto parts in this area and the wait time is horrendous. Autozone, I got in and out within minutes.

Do
Review №83

Great place to go get Auto Parts

Ry
Review №84

21 minutes of hold. Never gonna call them again.

At
Review №85

Its autozone 🤣

Gr
Review №86

Good for basic car needs.

Sa
Review №87

Great people that work there!

Va
Review №88

Very cool place to work

mo
Review №89

I always get my auto parts here

Sa
Review №90

Great selection and service 😁

El
Review №91

Still my auto store, but real slow service. Had to return 2 times, given wrong part.

sa
Review №92

Knowledgeable crew, good prices.

da
Review №93

Great place to get parts

Ru
Review №94

Very I was talk him home. :(

Ma
Review №95

Good costumer service

Ja
Review №96

Great service, thanks!

Ca
Review №97

Great store.

Sa
Review №98

Very helpful staff

Mi
Review №99

Great service here

GR
Review №100

Rude disrespectful employees horrible customer service!!!

Information
17 Photos
100 Comments
4.3 Rating
  • Address:3186 W 3500 S, West Valley City, UT 84119, United States
  • Site:https://autozone.com/locations/ut/west-valley-city/3186-w-3500-s.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A3689&y_source=1_NzgwNzM4My03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 801-849-2081
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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