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Action Rent to Own and Loans
2111 W 3500 S, West Valley City, UT 84119, United States
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Action Rent to Own and Loans
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Bi
Review №1

Hi I would like start by saying Action Rent to own is one of favorite stores I have been going there for a number of years now and the people there are great they are very respectful, nice, and caring very helpful they are always giving back to the community whether its having raffles for the public which I once won a television as I was entered in a raffle because they had a clothing drive for kids and I brought in some clothes or just having Santa at their store for the kids to take pictures and I think that that is very good business to care about your customers so if you need anything a gift for your kids or some money to pay a bill go down to Action Rent to Own they will help you out the best way they can and you might end up winning a gift.

Je
Review №2

These folks are an absolute pleasure to work with. It didnt matter that covid had eradicated many of the systems and employees that build this furniture. They worked to find us something we loved that was available. Highly recommend.

Ko
Review №3

I purchased a sofa for my place of business and this was the best company to do that with! Misti was extremely helpful, detailed, and professional. She understood the circumstance of needing a couch but needing it for a much smaller. She was able to find the exact dimensions needed and my employees love the new furniture! Its modern, sleek, and comfy. I would recommend this company 10/10

Ky
Review №4

This place is amazing and so helpful. Misti and her staff always go above and beyond. Thank you.

Ca
Review №5

I spoke with Misti today, and I was very impressed with her handling my concerns over a misunderstanding. I appreciated her taking the time out of her busy schedule to speak with me. I’ve been with them for a long time and am planning to continue to do so. The company is a family owned business and she definitely has us for a lifetime customer! Thank you Misti!

Do
Review №6

Amazing PLACE!and workers keep it up love what you guys do here.

Ta
Review №7

I would love to give Action 5 stars. They worked with us and we were able to pay off our bedroom sets AND loan. I’ve given praise on Facebook, communicated, and also paid a payment for the living room set that one of my referrals rented from Action to make sure we stayed in good standing with them. But it’s extremely frustrating that because of the 2 referrals we referred to Action, we were hit in a negative way. Yes, the referrals are family, but after me and my husband moved, we knew nothing of Action and the referrals. I don’t feel that your LOYAL customers should have to take a hit because of the actions of their referrals. Although we called and talked to Misty about a living room set, she stated that they weren’t going to allow us to rent from them anymore, she didn’t specify why, she only stated that her husband turned us down. I didn’t know why at the time. When I found out the initial reason (which was recently) I was disappointed. Accountability needs to be held by those who are at fault, it shouldn’t be held against those who aren’t at fault,

Ju
Review №8

I’v been going here 11 years now and have never once had a bad experience they always aim to please

Sa
Review №9

They have been great! I bought couches from them for my new apartment earlier this year and have gotten a couple loans from them as well! I definitely would recommend.

Mi
Review №10

Jen was awesome! Super friendly and patient. I really like that she didn’t push us into anything and gave us plenty of time to make sure we knew what we wanted. I highly recommend her and Action rentals in general. Great quality, great price. Thank you Jen!

Br
Review №11

They were amazing! The owner helped me and my roommate in every way possible to find the right furniture for our living room set! She was very helpful and gave us good pricing! After struggling to find a good set everywhere, this was the best place to go too!

Br
Review №12

The wonderful person I worked with was Misti. She got me a wonderful couch, 60 TV, throw rug and two end tables. Im not even breaking the bank with my 4 monthly payments. Thanks Misti, you are a rockstar!!!!

Ed
Review №13

I worked with Jen she was knowledgeable and very helpful she got me hooked up in minutes now I can wash clothes with a brand new washer and dryer super happy customer for life😀

Va
Review №14

Misti and her crew treat you like family. They care about your needs and situation. I hate the big stores and like to shop locally.

Ki
Review №15

I love action rent to own. They are all very nice helpful and willing to work out any issues, I would recommend them for sure

Al
Review №16

Warm and welcome! Loved everything about my experience! Thank you!

Ca
Review №17

The owner is awesome! She’s always so nice and has great customer service! Definitely recommend!

Al
Review №18

My experience it was awesome they are there to help you with everything you need best service ever I hope they keep doing that everytime😉

Ty
Review №19

As soon as a walked in Misty was helpful and friendly. I told her i was looking for a gaming system and she explained the application process, which was pretty painless. In about half hour i had a new gaming system. She also matched my payment of 70 $ towards the same as cash price

To
Review №20

Action Rent To Own is Amazing!My Nephew needed a bed, we called to get an estimate on what it would cost to get him one.Not only did they help us find the perfect bed for him, they also DONATED THE BED. WITH FREE DELIVERYI give them 5 stars for for their kindness and generosity. I strongly recommend you give them a call or visit the store next time your in the need of zome good quuality furniture

De
Review №21

I love working with Action Rent to Own. They will go the mile and over and beyond to help you when you are in need. They never judge you just give you the help you need. When someone need a loan or things for their home I send them to Action first.

Sh
Review №22

Misty greeted my husband and I at the door customer service was outstanding very friendly and felt very comfortable. Would definitely refer friends and family. Very pleased.

Lo
Review №23

Misty was amazing! He made everything simple and easy...I was able to within five minutes get approved and within two hours they will be delivering to my house. She was excellent with communication and her customer service is top notch! I will definitely recommend!!

He
Review №24

The Staffs are friendly, helpful and always make me feel welcome every time I called in to make a payment or go in the store! I will always do business with Action Rent to Own!

Ka
Review №25

I’m very happy with Misti was really very nice and helpful. A very clean store and great staff.

Je
Review №26

Action rent to own is my #1 go to place for all my furniture needs. Very good customer service and outstanding people who go beyond just being a business. Very helpful with helping me match and pick furniture to my taste in my very first apartment while at a great price. Action rent to own is the Way to go people

La
Review №27

I loved working with them. They are fast and so kind. I will always do business with them.

Al
Review №28

Misty was a great help with assisting me on getting a new bed set. Highly recommend them for all your needs

jo
Review №29

Awesome place. Would recommend this place to anyone if you are trying to get some furniture. They really go the extra mile. And they are flexible with pay dates if you get behind or pay dates change. Great service. Would definitely go back again.

DG
Review №30

Great customer service very helpful and kind.

Be
Review №31

Awesome service they get to know you by name which makes it more of a comfortable atmosphere. Willing to work with you when in doubt. Delivery was on time and scheduled as planned .All in all a wonderful place to check out. Thanks everyone.

Am
Review №32

I like some of the sectional couches, that this store has. The prices were affordable. It was a good experience.

Pa
Review №33

I Gave Action a Five Star Review because they got action👍🏼 From the moment me and my family walked in to their store the staff greeted us made me and family feel very welcome. Jennifer was our sales Rep who helped us she wasted NO time we told what were looking for and she showed us our options and gave us the BEST deals. She wasnt like other rent places you go to were most of them is out to get your money Not here at Actions Jennifer really took care of us and treated us like family... So me and My Family left Actions with a smile on our face and very very satisfied customers. So if you or your family need anything for yourself or your house Go and See Jennifer at Action or any of their awesome staff workers they are ready to help YOU.

JA
Review №34

I never leave reviews, but this place...wow! I live in Grantsville, but do business though them and not the place in Tooele, because of the customer service I have received. For a couple years I debated new furniture, each time I called or went in they were so helpful and kind. In fact when I called to order furniture the employee personally sent me texts of photos of a set on the floor from her cell, because the ones I called to order were on backorder! Ended up being way cheaper and they price matched a competitive places down payment. Fast forward, by washer and dryer went out and I called them to see if there was anything reasonable and they were empathetic and were so helpful, I got a great deal and fast delivery! There has never been a phonecall that wasnt pleasant! I am always so impressed with the customer service I get!

Ja
Review №35

Jennifer was excellent at answering my questions and getting back to me

To
Review №36

Its unimaginable. I was truly blown away that Id been in Utah for this long and never heard of this place until now. Top notch service and unbeatable deals.

Au
Review №37

Awesome store with awesome staff. Overall, phenomenal customer service! Very friendly staff, very knowledgeable about what they had & very helpful. Worked with my roommate & I with getting the things we needed at no extra cost. Allowed us to trade things out for other things. Great experience with these guys all around. Would highly recommend them to anyone looking to furnish a house or an apartment. Thank you guys.

To
Review №38

Action Rent To Own is a class act business. I have been coming to Rent To Own for almost 10 years and they have been great to me. They always make sure I get my moneys worth and treat me with respect. Not only are they great to do business with but they are always giving back to the community donating thousands of dollars worth of food for the food bank, warm coats and socks to the shelters and shampoo, soap and other much needed items to the local womens shelter. What a great business and amazing people who work there!

Ni
Review №39

I started shopping here since I moved into West Valley City from California. Action Rent to Own is a local business that serves our Salt Lake City Community and was the place that I chose to fill my apartment. They have everything from furniture, entertainment systems, televisions, gaming systems, and more!They made payments flexible and affordable with their package deals and have always kept me up with new products that they have displayed on the show floor.They have a lot of great benefits to their payment plans as well! Once something is paid off, they provide a 1 month credit towards anything in the store!If you are also not in a huge rush to order things, Action Rent to Own also special orders particular furniture from their library of vendors, making it easier to afford the style and feel that you want for your home.I will always choose to go through Action Rent to Own for any of my purchasing needs. They have become the first and best part of my ever-growing Utah family!

Tr
Review №40

Misti is absolutely amazing. The store has an awesome selection. I told Misti about where I wanted to be per month and she made sure that I got the best price. This place actually dose care about the Veterans. They just dont say they do. Its so refreshing to be treated with such kindness. I would definitely recommend Action.

Lo
Review №41

Was an AMAZING experience, store was set up with care and had a nice flow. Were so excited to have everything coming the next day! They worked with our situation, financially and special requests and needs. Very open about the whole process and truly wanted us to have exactly what we needed! They are the best deal and they match what others would do, she BEAT THE COMPETITION hands down. THANK YOU we are still in shock!!😁

ke
Review №42

I recently purchased a new bed at rent to own. The customer service is top quality and you will never meet more friendly sales personal. All in all an awesome experience. I would highly recommend this to everyone. There great. Thanks Rent to Own.

Mr
Review №43

I walked in the door and was helped right away!!!! Everyone was nice and knowledge. The customer service was top notch.... this was the best experience I ever had with first time buying. I love Misty she rocks. Thank you guys for making my experience phenomenon. I will recommend this store to everyone....

Ka
Review №44

So very helpful as always! Love how fast and easy it is to get what you need

Kr
Review №45

They were super helpful with helping us find what we need to make our house feel more like a home. Great selection and prices!

Ps
Review №46

The staff is very friendly, and they help you quickly and make you feel very comfortable and welcomed.. the process was super quick, and I got my mattresses delivered the next day! The timeframe was scheduled from 5-6 but they got here exactly at 5.. I am very pleased with their service and will definitely be back and will refer friends and family!

Ny
Review №47

Very pleased with this overall company. Not only are they extremely friendly, but they go above and beyond to help me with my needs. The delivery guys are also very careful when delivering the furniture. I’ve been using them for years and won’t go anywhere else.

Me
Review №48

So funny and super professional !!

Te
Review №49

Action Rent to Own always does the best for their customers no matter what the situation! They take care of their customers like family which makes sense since they are a family run business. Dave and Misti, the owners, have always stood for whats right for the customer. If you dont see them in the store, most likely they are out at charity events or donating their time to the homeless and veterans!

Ca
Review №50

Jennifer was the BEST!! She was great at showing me every thing they had to offer and sped us thru the process in less than an hour. Every one was so friendly and professional. I would highly recommend this business to any one in need of furniture, fast and reasonable.

Sh
Review №51

The staff is professional and so sweet. We have rented three times from them and it was only a 10 minute process. They know you by first name, very welcoming. I would never think about going anywhere else. Definitely would give a 10 🌟s if I could . Absolutely love them!

Lo
Review №52

I’ve gone to Action for several yrs now. I’ve always been given the best prices and quick delivery. They have always taken care of me and if I want something they didn’t have they went the extra mile to get me what I was looking for.

Ka
Review №53

If youre looking for rent to own GO HERE!!! Misti is by far the best person I have ever worked with she goes about above and beyond for her customers. I would recommend over and over again!!

Je
Review №54

Our salesperson, Jen, was very knowledgeable and friendly. I was very hesitant about renting and she made the experience less stressful. If you are looking for furniture, stop by and talk to Jen!

Be
Review №55

Amazing owner and employees that genuinely care about their customers! Every time I have purchased from them they find the best product on the market within my price range with the best customer ratings.Thank you Action Rent to Own, I will definitely be returning!

Ma
Review №56

My husband and I went in to Action at 5:30 pm on December 20th 2017 and they took such amazing care of us they were fast and nice. We have rented from other companies and Action has the best prices we have ever seen. I highly recommend them. They absolutely will take care of you!

Ti
Review №57

I previously left a good comment because1. They ask you to when you get furniture from them.2. They offer a discount for leaving a good review.But after dealing with this company for the last couple of months I have realized how awful they really are.There is a woman named Yvette or something who claims to be in their “legal” department. She will call you before your payment is even past due and demand that you make a payment then tell you if you make the payment on YOUR PAYMENT DUE DATE they will charge you an additional 40.00No one here knows what they are doing and are seriously confused.And if your payment is even 1 day late the same lady mentioned above will call you not once, not twice but 7 times and leave you 7 voicemails working 10 minutes. It’s borderline harassment.Now my payment is always on time and I generally pay for 2 months at a time but I was late ONE time.On top of all of this my dryer broke the first month I had it, I then had to wait an entire month for sears to come out and fix it and they offered no replacement or discount.Your better off finding another company that knows what they are doing and cares about customer service.

Ma
Review №58

I love very body in the store they are great. I love misty. She keeps us very happy. She does very thing plus for us. Thank you misty and the store

As
Review №59

Moved to Utah with nothing . I furnished my whole apartment with them. Love this place. They have always taken great care of me these last 5 years

Am
Review №60

I have got my entire house furnished with action! Heather and Ashley are great to work with and their customer service is outstanding! I always get my orders delivered quickly! David and Jaime are awesome! They work hard putting my furniture together, making sure it looks great in my home!!!

Sa
Review №61

Great service and definitely got what I needed with no problems and fast delivery:)

Lu
Review №62

I got my set of couches with sets of tables and lamps for a reasonable price and received great customer service. Ive been to a few other rent to own places to check it out for either their clearance items or the deal for over a certain amount of time cash price and I would have to say this place is the place I like most and would refer family and friends to. The only thing is maybe I would add a little more variety of different styles to offer.

Ta
Review №63

Jennifer was very helpful & kind. Best customer service! Awesome place they have everything you need for great prices.

as
Review №64

I had a great experience here. Misti helped me she was awesome. I was able to furnish my apartment at a very good price and she was able to accommodate my needs. I would recommend Action Rent to Own to anyone hands down!

Mi
Review №65

We went in and got exactly what we wanted. The people were great friendly. Great customer service. We are so happy will the overall visit and end results of our sale . Thank you

He
Review №66

Action rent to own is great! The owner was so helpful and worked with us on our needs. I highly reccomend this place over other rent to own businesses

St
Review №67

Misty is AWESOME, the delivery guys were Fantastica also. Our house is now full. We just moved to the city and happen to drive by Action Rent to Own, stopped just to see if this was for us. Yes it is the place for us. Filled 3 rooms in our house. Thanks Misty for all your help.

Me
Review №68

Really enjoyed the services giving to me from Misti. Very direct n really knowledgeable bout wat they have in their store. Really looking forward for good business wit kind ppl! 👍🏾👍🏾

Na
Review №69

Excellent customer service! Thank you Jen for being the best and a great deal! Highly recommend!

Im
Review №70

Highly recommend this place. Very helpful employees and a variety of decent furniture and more.

Li
Review №71

I love this place... The best service ever!!!! Their prices are outstanding and I highly recommend! I will definitely come back and bring family and friends!

Ai
Review №72

This place is everything and more!! got my set the same day! I always look at Google reviews and this place did not disappoint! Misti helped us and she was really chill and easy to talk to. no sales pitch, or pushy talk. she was awesome! I really liked how they are willing to work with u on everything. Ive rented from rentacenter before...and this place beats them prices!! they have great stuff! wish I found them sooner!!

Em
Review №73

This place has the best customer service especially Misti! When we are ever in a bind for money or need new furniture they are always there and have great taste. Thank you action rent to own for everything you do.

Mi
Review №74

Prices are amazing!!! Ive furnished my whole apartment. Great costumer service very personal and one on one. I will absolutely continue buying from them.

Ma
Review №75

Love this place and mostly the managements, very helpful and positive vibes.

Ta
Review №76

They have excellent customer service!!!! They are angels!! I received my order the same day! The delivery staff were very prompt and professional. 😊😊

Mi
Review №77

Absolutely amazing selection, prices, and service! This is a wonderful family owned and operated business that I hold in my highest esteem and consider it an honor to know. You cannot get better top to bottom quality anywhere else locally, I highly recommend!!

Sa
Review №78

Misti was very helpful, I would recommend this place to anyone. They have really good deals

Ja
Review №79

I have been with action rent to own for a year now and they have the best people you can ever do business with they are always there for you when you need them the most and they are super nice as soon as you walk into there door if anyone is wanting to service with them I would definitely recommend it you’ll never regret it there whole team is the bestThank you action rent to own !! :)

Si
Review №80

Awesome service from Misti!! She assisted us with everything we needed and continued to help us in areas needed! Regardless of being indecisive she handled our issues with much patience! Theyve gained a customer for life!!

Br
Review №81

This place is amazing! They were so helpful and got us in and out quickly. They delivered same day even! I will use them over and over again!

Sa
Review №82

Awesome experience. Someone greeted me right as I walked in. They were super patient, answered all my questions, and gave me tons of great info. Didnt rush me or make me feel as if I was a nuisance or wasting their time. Had my couch delivered the next day, which I wasnt expecting. Honestly, some of the best customer service Ive ever had. I know where Im going anytime I need furniture now.

Sh
Review №83

They were so accommodating! I got a great deal on my furniture and Misti is so amazing. Love this place and will definitely be going back!

Ta
Review №84

My hubby and I have tried MANY rent to own places and they all sucked!! Action is the ONLY place I will ever go again! Misti helped us get our new tv, washer, and dryer. She wasnt pushy, gave us space to decide what we wanted, was very knowledgeable, and was willing to work with us on pricing! There was No credit check and the guy who delivered everything was so friendly! Best experience ever!!

De
Review №85

The people working there are so amazing and nice. They make you feel good and help you in making your choices while your there. I would recommend this place to everyone I know. and to everyone wanting to get rentals.

Me
Review №86

This place is awesome! I got an amazing deal and Misti is super nice and helpful! Thank you all!

Jo
Review №87

I am self employed and it is hard to get a place or anything for that matter, I came in the store and I was immediately helped and got a great package deal and the lady was super awesome, I highly recommend this place to anyone who is starting out from scratch just like myself or just want to upgrade. THIS IS THE REAL DEAL.

Ro
Review №88

This place is amazing the customer service is the best I’ve ever had and I think the water was from the heavens the processes was speedy and I was impressed with the organization 🤘🏾

Ca
Review №89

My boyfriend and I have been buying from action rent to own for about 9 years. We have bought a washer/dryer set, tires, computer, living room set and two tvs! the quality of their merchandise is fantastic! we have never had a problem ever! but the best thing about action rent are the people that work there! There have been times when making a payment has been problematic and that is when you fine out that they are not just in business for the money, they really care about their customers, working with us in every way possible to make sure we dont lose what we have been paying on! I am so grateful to them many times over!

Es
Review №90

We been buying from misty for 7 years they been awesome and supportive no matter what we need... there always there and they deliver with the most quality service. We Love them and continue to purchase more from them......

Je
Review №91

The owners, Dave and Misti, are great friends and wonderful people. Constantly giving back to the community with coat drives for the homeless, and food for the food pantry. I highly recommend you visit their business.

Ka
Review №92

They are also very helpful. Always helps me anyway they can. Im very happy with the service I get from them. Jenifer(sorry if I spelled it wrong) was very fast writing up my paper work. Thanks yall, your awesome!!!!!!!!!

Se
Review №93

I love this store! Workers have great customer service especially Misti who threw in a free Blu Ray DVD player just for being with them for a long time. I will continue to come here just because the workers are awesome:)

Lu
Review №94

Mistie at rent to own is an amazing person she was so kind and helpful and very informative if I ever have to rent anything again or even buy anything outright Furniture appliances anything at all I will go back again over and over again cuz she was that amazing Misty thank you for taking care of us so well anyone looking to rent or even just buy out Right ..Furniture appliances TVs anyting game consoles go see mistie at Action Rent to Own.

Ci
Review №95

Best place to shop! Top notch customer service- you dont get that a lot these days- they definitely know their business and how to treat customers!! Thank you!!!! Definitely definitely recommend!

Ne
Review №96

Misti was very sweet and informative. Love working with the people here.

am
Review №97

Went in to see furniture for our new rental and was greeted by a very nice and very helpful lady (misti) thank you so much for your help I highly recommend this place they have affordable good looking furniture

Ju
Review №98

Ive done business with this store and have been extremely satisfied. The owners are very honest and easy to work with. Five stars for sure.

Am
Review №99

This store was exceptional today in customer service friendliness and speed and knowledge. I love how they beat the competitors pricing. Keep up the work

mh
Review №100

Very friendly/customer friendly service the staff are real down to earth people with beautiful personalities and prices to match I would recommend everyone go there before anywhere else. P.s shout out to Misty thanks 😁😉

Information
17 Photos
100 Comments
4.7 Rating
  • Address:2111 W 3500 S, West Valley City, UT 84119, United States
  • Site:http://actionrto.com/
  • Phone:+1 801-972-6363
Categories
  • Loan agency
  • Appliance store
  • Electronics store
  • Furniture store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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