Buyers be aware be carful buying meat the pictures speak for themselves be careful I’ll just pick up and look at the prices look at the merchandise awesome discoloration means bacteria bacteria means danger I’ll leave it thereTengan muchoa cuidado coprando carne aki da verguensa k esa carne salio asi para afuera ya casi con gusano
WORST CUSTOMER SERVICE!!! I bought two table top gas stoves two weeks ago at Bodegon. I went there because a friend told me she had seen them there. These stoves were purchased for two efficiency apartments I am renting. One stove was being used and the other was not. The one being used, the paint was burning off every time it was lit, The toxic smell of the paint was very evident. I ordered a replacement stove from another company on line and took the faulty stove back to Bodegon with my receipt. The cashier in charge proceeded to credit me after telling me I was within the 30 days and could come back with the other stove for credit. She went inside her office and came back with a store credit card. I told her I wanted my money credited back to my credit card. I had my receipt. I live in SC and do not shop at Bodegon. I shop at Publix, where shopping is a pleasure, truly! This kind of nonsense wouldnt happen there. Anyway, they wouldnt credit my account. After much back and forth with store manager I was finally credited my money. I told them I was coming back with the other stove top. I didnt have that one with me because the renters were not home. I was told I wasnt going to get my money back on that one because it had been more than 7 days since the purchase. Whats wrong with this picture? Is it 7 or 30 days? Why is the consumer punished for being sold a faulty item? They get their money back on that item, but not the customer. TERRIBLE, UNJUST and THIEVERY !!
Best Spanish store ever. And they have ready made Spanish food to eat in their cafe, made daily.
Gave it one star because it wouldn’t allow zero. This place is disgusting, no type of social distance whatsoever, no sanitizers or the ones “available” are empty. There is only ONE entrance/exit. No wonder there are so many covid cases here. People are literally breathing down on you. My family and I did not feel safe at all while being here. We came to buy groceries and we left empty handed as soon as we saw how packed it was and zero social distancing. Very disappointed.
I was so disappointed with bodehon today. I made an order in the bakery for today. I get there to pick it up and they make me wait in line for 45 min even tho I had already purchased and only picking up order. Finally get to me and after another 15 min they tell me they didnt have my order they had some kinda issue and didnt have it. Now the professional thing to do was call me to let me know there was an issue but they didnt even have the decency to do that. MANAGEMENT WAS NO BETTER. They did nothing to correct the issue. They were not even concerned or apologetic. Never shopping there again and I recommend noone does. Not the fist time I have had an issue with this company.
Enjoyed beef caldo, café Cubano, and every thing was hot and delicious. Our waitress was very accommodating to a table of gringos. Will be back. Noted that the silverware was exceptionally clean. Very impressed.
Customer service over the phone is awful, they do not like that you break the order in portion, they will not accept it, the personnel is rude, and always in a rush, management should pay attention to this matter. Not my favorite place.
Love shopping here. Always super clean and everything is fresh.. Customer service is very professional and the best Ive ever experienced. LOVE THE DELI AND MEAT MARKET HERE
Hiden treasure! This market rocks💥💯 they have an excellent selection of meats and fish is fresh! Dont be shy people step out the box and try something different from regular chain stores ! The staff is friendly and very helpful and the store is clean!!
Nice looking staff ( females ). Thats is reason why i go their alot.
Place is nice and perfect . The food is amazing . I love the empanadas.
Best coffee & empanadas Ive ever had!
THE BEST QUALITY IN THE TOWN
The service is the worse, I was at the restaurant and nobody care, then at the supermarket is worse, then I called to ask if they have a product and the woman that answered was like annoyed by my question and said you have to talk to the supervisor, I asked to talk to the manager then and She left me there and nobody came to answer. This employees are the most unhappy people I’ve seen, they don’t look from Colombia, Colombian people are nice and kind with others no matter their circumstances. Where did been decent people with manners go because this people are not Colombian, this are just miserable people.
The best for a Polo Asado! The Chrizo’s are from Argentina with the best taste!
Port Saint Lucie needs a Bodegon I don’t miss anything from Colombia you have everything!!!!
Great supermarket for a variety of Hispanic groceries as well as American groceries. Good bakery and hot food service as well.
Good for food products and quick shopping.Not expensive at all.
Great Whole Foods market and location. Free 90 minute parking and the nicest baker I have ever met! If you are the baker with the short blonde hair who gave my friend and I the little berry dessert, contact me! I have the answer to the question I had asked you about the smiles.
Honestly we sat down and witnessed 3 tables within the hour get up and leave because no one approached them. It has happened to us as well. It took us a long time to come back. The food is good. But the service in the restaurant sucks. I understand it may get busy and maybe they are under staffed but I think one of the waitresses could take 2 minutes to stop and inform the clients waiting at the table to give them a few minutes. Very sad to see that same thing that happened to us happen to 3 other tables and Like I said just within the hour. I wonder how many times a day it happens.
Very poor service. Waited 20 min for burger and fries. Came out cold and meat was raw as well. Asked to remake took another 20 min and then asked for money back. This store lost our business!
Today I had the worst service ever!! My waitress at the beginning I like her, I sit at the counter all the time to get an ok service..this time the waitress went out to lunch didnt tell us, and switched order with another girl..the point is that when she brought the order, they had brought me the wrong eggs, which I understand kitchen, server, customers, we all make a mistake sometimes. So the girl took the eggs back to fix them, it took like half hour seriously to get some eggs. By the time she brought the food my company with was obviously done eating..I couldnt eat anything w/out my eggs. I had asked the girl to talk to the manager because of what was going on, just couldnt understand why a couple of scrambled eggs would take forever. I personally work in a restaurant and wouldve love for the manager to come to me and apologize for the mistake..instead when I asked for the check, everything was on the bill...I asked to speak to the manager and then thats when she came and apologized, I shouldnt have to ask for, is part of her job to make sure her customers are happy... I didnt care about paying but is sad that the only thing she took off was $2, like really? Its just funny to me, my order all together was prob like $7, come on! Where I work my boss if we make a mistake, we apologize to our customers and take it off their check..,poor manager skills!!! And they really need to improve their service skills like a lot!!!! No need for people to wait forever for service and food!!
How about you pay your employees a better wage instead of putting tip not included on the back of your menu. Food is good though and I will tip since I value the service more than you value your employees
Good place for shopping for ethnic food ingredients. Produce is generally fresh. Items are priced lower than at other supermarkets.
Good place for shopping for ethnic food ingredients. Produce is generally fresh. Some items priced higher than at other supermarkets.
Great produce, good selection of groceries, nice selection of beer, neat little restaurant that serves good food at reasonable prices complemented by friendly service. Highly recommended!
The service is terrible! They make you feel invisible and I know nothing will change. But unfortunately I’ll return because the empanadas are worth it 😔
Please Read Before eating at El Bodegon Supermarket #1 Colombian Supermarket/Restaurant In West Palm Beach, FL on Forest Hills.....On Sunday 3/24/2019 My Husband and I went on an adventure looking for Authentic Colombian breakfast! I ordered Calentado with fried eggs and Arepa with cheese.. as I was starting to eat, I noticed there was a dead ROACH on my eggs. Advised the waitress of such she replied very sarcastically Oh My God. What would you like me to bring you. Nothing I replied.. and in turn she said I will remove it from your bill. The female manger brought us the bill and we asked if she was aware of the ROACH on the eggs.. she unapologetically asked my husband if he wants his breakfast packed to go. My husband replied no thanks I lost my appetite... Please check your meals before eating here.
Super supermarket and restaurant
Waited almost an hour to pick up a cake that shouldve been ready 😑
Love it I found any kind of Hispanic food. The parking is hard there is a lot people so you need to be very careful.
This is the worst restaurant/cafeteria ever, they dont greet you at all although they see you, and all the girls pass by you and dont even try to accommodate you in no way at all. they take for ever to come and help you when is very easy to see that they are many people working, but no one is pleasant enough to tell you, sorry we are busy but we will be with you as soon as possible.
YOU NEED TO HIRE EMPLOYEES THAT SPEAK ENGLISH . I AM TRIED OF BRINGING HOME THE WRONG ITEM FROM BAKERY. AND WHEN I RETURNED IT THERE IS NO COMPENSATION GAS IS EXPENSIVE NOW A DAYS.....THIS IS USA BUILT BY LOTS OF PEOPLE FROM DEFERENT COUNTRIES SPANISH IS GOOD BUT YOU HAVE TO HAVE ENGLISH .I AM IMMIGRANT TOO BUT I HAVE TO USE ENGLISH WITH PEOPLE THAT DONT SPEAK MY LANGUAGE.
This is one of the best places to get ethnic food, South American and Caribbean. The food at the restaurant is pretty good too.
Friendly staff, you can always count on awesome food and great Latin finds. Try the pandebonos and empanadas.... this are the best!
I have to say, I have come to this bodegon many times and every time I contemplate in coming into this place. The customer service is the worst I have ever experienced in my life, and the time waiting is the most annoying thing a customer have to deal with in this place. I came today around 10 oclock and their was a lady in front of me and all that time I thought she was being serve, when I ask her she say no one came to her. All that time I was there waiting 10 minutes and the person in front of me didnt even get serve. I saw many females passing by acknowledge you. But dont even have the professionalism to even say hi or tell you we will be with you. I dont know how this business runs but is clear to see, that they dont have organization at all. So many people working in there, but they look like a cloud, you see them but they just all over the place. I want to say to the manager in charge, hiring the right people is crucial to a business because they are the one on front representing the name of the store. And seriously the staff is the most unfriendly staff I ever encounter in my life. No wonder many Spanish places depend on their own culture to be in business. Because truth be told if American restaurants could do the Spanish food they would put the culture out of business. Im very very disappointed I waited 10 minutes for nothing. I had to go. Anyone that come there need to have sweet time to stick around until one of the girls or staff decide to come help.
Horrible service I have been going here for over 10 years the service in the restaurant keeps on getting worseWe were there Wednesday there were not that many people it took 30 min to get out food and everything was coldThe waitress look at you like they are not happy to be thereThe owner is around a lot I don’t understand why they don’t see that.Food is ok
The restaurant costumer service is terrible,the weitresses think they make a favor,they are working, but they does not understand, if they does not like the job, just walk away..really bad experience,always..
Terrible, servicio y calidad de quinta categoría para el que no conoce nada mejor está perfecto. Yo no comeré jamasY ojo con las carnes.Brand name products from weird places.More expensive than Publix, whole food, ALDIDon’t ever purchase Filet Mignon that is imitation.The quality of the meat is trash, No money back.The restaurant. ? If you see the kitchen you will run .They don’t throw away nothing, everything go to kitchen. That the way it’s in ColombiaIf you complain about anything they care lessWatch : one the register showed a sign 10 items o less, but they care less about how many items you purchased. I complain to the cashier, she told me: if I say anything I loss my job.Bodegón- trash
Great place stuff very friendly excellent South American products the restaurant very busy but good food
Walked in and it took the waitress to acknowledge us 10 mins, gave us the menu and totally forgot about us. My wife went to ask nicely after 30 mins waiting to please take our order and the 3 waitresses that were just talking and laughing said to my wife well get to you soon... my wife came and told me and we just decided to walk away...after we left I called to talk to talk to management and was told (after 3 times being hung up on) that they dont have management..... what a waste of time! IF YOU DONT LIKE YOUR JOB, LEAVE!!! And please get MANAGEMENT...you need it!
Horrible place, many things are out of order or expired. Furthermore, in the many times I’ve come and shopped there, there is always stuff missing from the shelfs. There is also dust on them, and to make things worse most if not all speak only Spanish not English.
I came in for breakfast with my family and all I can say was the rservuce was terrible! Flies!! Everywhere and most importantly the food was disgusting. I have never eaten a meal angrier in my life...Thank you El Bodegón
Anything you get from this supermarket, and its not good!!!!!!!you will not get your money back. The answer will be: No podemos hacer nada....... The restaurant food is fresh. Mexican specialties its a big No No.....
The best for South American products and food!! Delicious! !
I came to this store and I had the worst experience in line while I see many staff walking around to greet you or assist you or even tell you that they will be with you for a moment
The food at the cafeteria is good, but the grocery shopping is difficult because the place is very small!!!
The Latin food!! I recommend Ribs Soup!!
Always crowded, people are RUDE especially the restaurant staff. This place is the epic example of women tending to men first, I am appaled by the lack of cust service towards women.
The restaurant ladies are so lazy...sat there for 10 minutes...they told me 3 times they ll be right with me...place was not full or busy at all... Terrible service
Best food in town and great price and portions.
The restaurant in Bodegon have the worst sevice ever. We ordered food and took forever.
Great grocery and a full service restaurant inside.
They have great mexican food 🇲🇽
Great Colombian supermarket, they also have good food
That is the best price of all time low
The food is amazing the service is horrible cause the is to slow and they are not friendly started for the supervisor except just one girl call jessica
The waitress service is very slow., the food ok, but very small portions. 😞
Terrible services
Prices are good especially veggies 😊
They refuse to take credit cards for shipping. They only take debit cards. This is a violation of the VISA and MASTERCARD merchant agreements.
Can’t place an order unless you have a debit card or credit card
Don’t recommend .
Empanadas are the bombbbbbbbbbb
Prancing, a little high, arepas, I found out the prices when up
I love this place
A Really bad experience customer service is absolutely horrible and a lot of the groceries that they sell is expired and bad to consume and some of the groceries dont have expiration date on it because it was removed by someone that doesnt want the consumer to know about it
Perfect
Ok
Have not been there at all
That was fine, thanks
Attention to customer
Great service
Ummm
👍🏻🔧
Great service
W TO E
Average
Just order eggs, bacon,and toast and we were waiting for like 45 minutes. I complained to the girl that it looks like in charge and . she actually went to the back and fix my husband breakfast. The food was good but the waiting not
I bought fresh peto arepas and I noticed that they were different, they were tied with mazeca in 3 days of being in the fridge, they were filled with mold, they are decreasing in qualityIve been buying for 18 years and I feel offended
I find it expensive in many products but when I want to find Latin ingredients for something very particular, I usually visit this place, which is the most orderly and clean.
This is the second time I have bought guava cheese sticks and they are old, toasted and uneatable. Since employees may not know when something is wrong, dont they know the rules and procedures of a restaurant? Besides and to complete they take forever to serve you and it is not in the best way. What a shame I hope they improve a little or that the owners read these complaints to see if they suddenly do something and not just fill their pockets.
I placed an order for a cake with a portion for 30 person with specifications, when he came to look for the cake they did not have a box for the cake because it was too big (why do they sell cake that they cannot serve properly?) When the girl from the bakery hands me the cake fell off a whole part of the cake and they filled it with white frosty, for that reason I asked it with the specifications so that what happened in my presence did not happen. I do not recommend specifications as they do not follow them to the letter. At no time did I ask for cream on the top of the cake for the same situation, the arequipe weighs more than the cream and runs. The same day I called the bakery to order a new cake and return the first one that was delivered to me, since the filling was made of chocolate which I never mentioned chocolate in my order. The next day I get to look for the new cake, this time the portion of 15 people because it turns out that they are going to return the difference in the price of the first cake to my card, because I tell them that the cashier ended up charging me for the second cake as well. (Ineptitude at its best) when he arrived at my house with the new cake, the same thing happened to him as the first, all the cream had been washed away with the fruits and the arequipe ... every year I bought my birthday cake ... the flour is all your help and the arequipe is all watery and tasteless. NEVER AGAIN TO ORDER CAKE WITH THE STILL LIFE,
I give them 1 star because there is no 0, I went with the illusion of eating something different and I left in a bad mood. It took 45 minutes to get the food to my wife and kids, but mine never came. The waitresses have a mess and I cant imagine what the kitchen will be like.
Terrible service from restaurant staff. Especially Mrs. Beatriz! Horrible character and such poor service!
Love this place. Store has everything you need, and the Restaurant has tasty food. Today I had the whole snapper. It was delicious !!!This store has everything you need!The Restaurant is delicious. The fried snapper is the best in the area !!! I love it!!! 😊✊🏾
Super fatal yesterday February 20/2021 I went to eat everything I asked for like BBQ ribs with yellow rice, there was no soup for almost more than 45 minutes to bring it the soda, the quality of customer service has decreased but that YES A THE TIME TO PAY THEY STAY NEXT TO ONE WAITING AND WATCHING YOU WHEN YOU LEAVE THEM TIPS HOW UNPLEASANT IS THAT GENTLEMEN
The bites here are fries ... and two pieces of meat,,, its a cheek desca
Very good place, clean, lots of variety and good quality
Terrible bakery service, I ordered some 3 milk cakes and they were not ready because they made a mistake on the delivery date and did not offer an apology. They said they would have them ready in an hour and a half and they looked great but when we broke them it was normal cake it wasnt 3 milks. Very bad service and scammers, because I pay for cake 3 milks ...... 😡😡😡😡🤬🤬🤬
Meat and eggs are damaged supreme, I said quickly.
I have to give them a bad review because the merchandise got worse every day. Change the refrigerators that are not cooling, I have already done ten times that I have to throw away the meat because it smells bad to could. I already took it for granted that it is preferable to pay a few dollars more for fresh meat and not worry about illnesses. Even vegetables are born inside, it is not worth driving so long to buy unpleasant food. Worry about the clientele.
It bothers me a lot that they have a habit of selling expired products, this is the fifth time that has happened to me.
This afternoon we went to Bodegón GreenAcrees (Forest Hill with Jog) and bought some cheese and guava tequeños at the restaurant. The tequeños were hard and old, so we went to return them. The employees treated us badly, the first one did not want us or attend to us, the second said that she was not authorized to change the product or to return the money. After waiting, the restaurant manager came and said that he could not return the money either. In the end they gave us a loaf of bread. I think it is pathetic that El Bodegón after so many years has not assimilated the good practices of the culture of the USA of good customer service, it is a shame the treatment we receive
Very good service in the Restaurant and very rich food.
Excellent SuperMarket in the purest Latin styleYou find a wide variety of products from Central American countriesExcellent fruit and vegetable areaThe best meatsThe restaurant very goodVery tasty food and they serve quite