I can’t say enough about this company…..they were a simple google find, and a great one, at that! We had a major garage door malfunction, and needed to completely replace two doors (because what else do we need to worry about, right??). I sent an inquiry email, and got a response within minutes, after hours; Paul responded to my emails within the hour each time. Then, David came out and made an honest, fair assessment. He figured out the most cost-effective way to fix our problem and didn’t try to upsell us once. He warned that there would be a 3 week wait for parts (thanks, COVID), and three weeks to the day later, I received a call that they were ready to install. The next morning, Taylor came out within the exact time frame they advised the day before, and worked non-stop until it was complete; he even finished some edges and did a couple adjustments here and there, well above and beyond what was required. And, obviously (or I wouldn’t be writing this right now), he did a fantastic job, and made sure we knew how to operate the doors and do the basic maintenance on them before he left. We couldn’t have asked for better service, and we truly appreciate the pain-free process!
We were referred by a friend after having a bad experience with a couple of other companies. General was polite on the phone and sent David the tech over to help us. He was the bomb! He was very polite and knowledgeable. We replaced the springs and it was done correctly and for a fair price.We own our own business and it is hard to find companies like General. We will use them again no matter what.
I called Monday morning to inquire about getting a new motor and tracks for our garage door. The woman I spoke with couldn’t have been any nicer and was very helpful, she was able to set up an appointment for me and even took the time to walk me through the steps to set up an app on my phone that I can use to open the garage! My appointment was at 8am that Friday and their technician was in my driveway at 7:58, he was very nice and left everything exactly how he found it! I couldn’t have been any happier with my experience with them! I would absolutely use them again and highly recommended General Garage Door!
I hate house stuff! But my tech made it a pleasant experience. He was fast and friendly and serviced my rattling garage and has it now gliding smooth as silk. He stabilized my sensor nicely in place and lubed all the joints. The price was fair and greatly appreciated!Thank you!
Excellent work and quality employees. Clearly determined to get jobs done properly and efficiently. Daniel was extremely knowledgeable and professional. Would recommend General Garage Door to anyone.
Showed up and on time. Great work, knowledgeable and fast. I dealt with Jose santos, great guy.
Called them for a quote to install a new garage door opener. From the office staff to the installer, all top notch! Price was very fair. I wont ever call another company.
If you want fast and friendly service without getting raked over the coals, call them.Been doing business with them for almost 15 yrs.
Excellent company, Courteous office staff as well as technicians. Extremely punctual and professional and very reasonable prices. Have used them twice and same outstanding results.
After numerous attempts to acquire a written quote and being promised its on the way or let me see where it is and get back to you. After waiting days for someone to show up to no avail. No response!Ive decided not to do business with General Garage door.BTW...this was not a small job.$9.000 to $10.000 plus, (gate openers) possibly more.Being a semi-retired contractor here in S.Florida for over 40plus yearsI find this company inept at best.
Very professional and fast service after your door is ordered. They did not have ours in stock but, when it came in they scheduled fast. They were very courteous and the office staff could not be nicer. I will recommend to others.
Great Service and pricing. I will definitely use for all my garage door needs....
This company is excellent. Mark came to fix my door on time and with the most gracious service that I have ever had. I cannot say enough good things about this company. I highly recommend this company to anyone in need.
Very good and fast service great price. Nice garage door spring broke Sunday morning someone called me back same day and was at my door 8 o’clock the next morning for repair service fantastic.
My door only breaks on a weekend or Holiday. These technicians show up every time and quickly. They work fast and well. Professional record keeping a great benefit in efficiency and customer relations. Strongly recommend.
I want to compliment General Garage Door on their service. I dont often offer reviews, but they were so great, I wanted to make sure I commended them. From the young woman that answered the phone to the 2 gentleman they sent out. They were professional and responsive. They gave an estimate of the job up front and performed the work within that estimate. (No surprises on additional charges.) They showed up exactly on time, and got right to work. After they completed the job, they demonstrated what they had done and what to watch out for in the future. I asked a question about a hurricane brace and Dave said no problem, he had one on the car and could install it in 5 minutes. In the days of declining customer service, they truly stand out!
VERY Professional service Dave my technician was prompt, courteous and knowledgeable about his craft. Replaced my LiftMaster system. I would use General Garage Door again!
I highly recommend General Garage Door . I called them and the following day I had my garage doors fixed at a very fair price. I will always use them for my garage door needs. They were prompt, polite and did the job perfectly.
Upon first contacting the office I was impressed with how quickly they were able to schedule a meeting. The salesman was polite, and knowledgeable. They installed our new impact garage door once they received and kept me in the loop for the entire time. The installation and quality of the door exceeded my expectations. Very professional and would definitely recommend general garage door for anyone even considering replacing or servicing your garage door. Thanks general garage door excellent job
Best in the business! No hassles, no surprises, timely and efficient!
General Garage Door did a great job in installing my garage door and garage door opener. I have already referred a friend and a family member and ironically the day I received the quote I was discussing at work and one of the other employees said he had a great company,showed me the contact and it was general garage door. Job well done! Best in Business to them!
From making the appointment to the technician arrival and knowledge this company delivered exactly what I needed. The price was exactly as quoted and the work done professionally, cleanly and very quickly. I would highly recommend this company for any of your garage door needs.
Good company and quality products and installation. The install team ran into a few issues putting a new garage door into an older home but were able to come up with some creative solutions to fix the problem at not additional cost to me. Would highly recommend.
This company has been doing it right longer than anyone in the business. The products are top shelf and there technicians are industry leaders. This is a professional company with superior products, I trust them with all of my projects.
Very disappointed that your service technician who completed my service today did NOT wear a face mask.
What a shady company. Rude manager and shady technicians.
Extremely rude staff, not helpful at all and very hard to understand. I called them for an estimate to fix my garage door at my home and they didnt answer my questions. Would not recommend to anyone.
Excellent Service, would highly recommend