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Advance Auto Parts
6804 W National Ave, West Allis, WI 53214, United States
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Advance Auto Parts

Comments
Er
Review №1

Very helpful staff. Found what I needed fast.

Ca
Review №2

JJ was very helpful and gave good customer service. They seem really nice here and did a great job replacing my cars battery and making sure everything was in good shape.

Ju
Review №3

Superior ambiance. An excellent example of Post Modern decor with a dash of avant-garde revialism. Great selection of mufflers too, a highly unpopular item in West Allis, but there if you are the one in ten drivers that use one, then this place is for you.

NO
Review №4

GOOD CUSTOMER SERVICE

do
Review №5

Helpful people work here. Im not sure if employees have been vaccinated but they not using face mask.

Ca
Review №6

Every single time I go to this business Im always extremely pleased customer service is outstanding.

Br
Review №7

Little pricey.....but friendly.....came out and installed the new wipers I bought in 3 minutes !!! ☺️

Ry
Review №8

Its okay, great

je
Review №9

I needed new windshield wipers. Snoop was super knowledgeable and helpful. I was able to purchase and have him install my new wipers withing 10 minutes.

Oc
Review №10

Friendly service and always have the car cleaning products I need.

Ma
Review №11

Excellent and fast service Everytime I go there

El
Review №12

Good customer service

Mi
Review №13

Always have what I need

Az
Review №14

LOVE this place! I would definitely choose here over Auto Zone any day! They will even charge your battery or take bad oil FOR FREE! Excellent customer service, and the employees are all nice, helpful, and very knowledgeable!

Ka
Review №15

Stores need a make over. Need to make them fun!!!

Jo
Review №16

2nd shift manager Jose is very helpful very knowledgeable very polite and truly knowledgeable of all parts and what you would need for your car

di
Review №17

Almost a 2 hour experience at this store. Purchased an optima battery online to receive the online discount. Go to pick it up at the store, find out the battery is already a year old. Staff calls other locations and they either don’t have it or their stocked piece is even older. So we request a return. We are told that the return won’t be able to be processed for an hour due to it being an online order, of course the customer service hotline is not open on sundays for the staff to request they do the return on the back end. Then we request to do an exchange for a battery that is available and not a year old. A process that involves calling the manager to figure out how to override the system. The receipt is the most confusing mess, in the end we didn’t get our $10 core fee with our refund. We spent two hours at this location due to silly corporate policies. I appreciate the staffs efforts, they really did try to accommodate, but corporate please make their jobs easier. I hope your future computer systems make more sense so your store staff doesn’t have to deal with crabby customers going forward. Returns shouldn’t be that difficult.

Pa
Review №18

They are always very helpful. Keith is always helpful and knowledge about what makes buying certain products more worthwhile than others in the same price range.

Br
Review №19

Been in there twice, each time the guys were super helpful. I dont know much about cars but they asked me all the right questions to make sure I bought the items I needed.

Br
Review №20

Awesome prices and selection

Te
Review №21

The young that replaced my headlight did an awesome job

Mi
Review №22

Store prices dont match online prices

Ti
Review №23

Decent prices and always have the parts Im looking for

Am
Review №24

Three men working. Not one customer. My husband walks in and all three help him, right away. He walks out and I go back to get something we forgot. All three look at me and walk away. Only came back when the phone rang and then took the call first.

Je
Review №25

Went to shop on 68th and National...Jose Perez was AMAZING so helpful. Jason Birkholz...another AMAZING employee!!!

Ry
Review №26

Awesome staff! Very knowledgeable and helpful... I am a regular customer here and their employee named Jake is very helpful, knowledgeable and has great customer service

Br
Review №27

Best auto store around. Managers really know their stuff and wont make you buy something if they know you dont need it.

Br
Review №28

ALWAYS A SMART PLACE TO LOOK FOR AUTO NEEDS.

Na
Review №29

They are very helpful, they are even willing to come out to your car and do work.

Gr
Review №30

Showed me the aisle for parts and helped me look. Second item another parts guy found item and gave it to,me to buy. Very helpful.

Lo
Review №31

Stopped and bought a brake light for a Ford Escape I had just purchased the day before. I questioned the person selling it to me if it was difficult to put in I got a nah. I asked what kind of screwdriver I would need to take off the casing he handed me a philips. We chatted a little bit because he and the other employee working did not have any other customers and not once did he offer to help me change it. I did it by myself and was glad I didnt need to go back in and ask him to come out. But lesson learned next time I will go to Auto Zone where they will install it for you.

Ed
Review №32

Never was at this store, its kind of hidden with a small sign, staff very helpful and prices good, they said its been there for years.

Er
Review №33

They gave me great service here. Thanks

Ma
Review №34

They always have what you need.

Ch
Review №35

I was at an oil change place with my 2014 VW GLI 2.0L. They didnt have the filter my car needed. I called this place and asked if they had a filter. They said yes but also said to ask the oil change place of they had a 252 filter = you might not need to give us your business.Jake was so honest with me he was willing to not get a sale by giving me good information. Are you kidding me? I have a new favorite car part place. Jake was also friendly, courteous, and efficient and offered options of various prices and qualities.Jake sold me on the Boss Purolator filter, which I bought and will buy in the future.Thank you for staffing with awesome people like Jake.

Re
Review №36

Everybody in the store working, was extremely rude and very unprofessional. Laughing and joking about everything. Rude remarks toward me. I am taking my business elsewhere.

cr
Review №37

Good service n value

Ju
Review №38

Awesome guys.. Only place i go for parts.

Ra
Review №39

Good store knowledgeable staff

li
Review №40

Great service ok prices

ja
Review №41

Good store just on smaller scale to there others.

Sa
Review №42

Prices are extremely high

Jo
Review №43

Great store and staff... I wish I could buy in-store for the online prices/coupons

di
Review №44

My preferred chain auto supply. The staff can be insightful.

Ce
Review №45

This is the second time these people tried to cheat my grandmother. They were trying to sell the most expensive part to her. They had the same part for 11.99 and they tried to sell the 79.99 stating thats what they have available... which i weny and bougjt the 11.99 from same locationsecond time she went in for a lightbulb and they tried to sell the part for 99.99Which they have a replacement light bulp for 14.99. Dont ever send people to this location. Probably they are getting commission from the sales.

Da
Review №46

Good service, good selection

Ka
Review №47

Good service and prices

Mi
Review №48

There there in a pinch but slow

le
Review №49

Sold me a bad battery . Also I bought a replacement bulb for headlight and 2 employees talked to me as if I was dumb and didnt how to install them correctly. 2 bulbs later with their assistance, headlight still doesnt work.

An
Review №50

Friendly staff and so helpful.

Ja
Review №51

Went there after purchasing the expensive wipers and something was not right with one of them. Asked if maybe I had done something wrong to it or if the wiper was defective. 3 people and not one of then really wanted to give me the time of day.

Br
Review №52

Everything you need

Co
Review №53

Some of the worst service in my life, dealing with Matt is going to turn me off from this location in the future which is a shame because some of the other guys here are decent and fairly knowledgeable.

Kr
Review №54

Very helpful. Large variety stock.

Ie
Review №55

Stopped in late one Sunday and the gentleman working went out of his way to reassure me of getting the perks discount to apply to my purchase nice man he knew exactly what I needed.

ju
Review №56

Great

Br
Review №57

Awesome staff! Get your auto parts here!!!

Ch
Review №58

Sale you the good stuff!

Ja
Review №59

For my Lexus

Tr
Review №60

During my visit the staff was not very helpful, and a bit rude. Didnt get what I came for.

Ra
Review №61

Good place for auto parts

To
Review №62

Good service.

Da
Review №63

Excellent staff and installation!!

St
Review №64

Always like going here.

Di
Review №65

Busy and a few helpful, nice staff!

Ce
Review №66

Great fast and easy

Gr
Review №67

Closed before scheduled time? Wtf!

Da
Review №68

Top shelf

Jo
Review №69

Well Managed Store.

ro
Review №70

Thanks for your help

ja
Review №71

Not that much of help

Ta
Review №72

Very helpful staff

Ha
Review №73

Part large selection

El
Review №74

Lazy and not very helpful at all

Bo
Review №75

Same....

Da
Review №76

Terrible staff

Ja
Review №77

Okay

CS
Review №78

😎💯

Jo
Review №79

👍👍

Ju
Review №80

Reasonable prices

Information
11 Photos
80 Comments
4.1 Rating
  • Address:6804 W National Ave, West Allis, WI 53214, United States
  • Site:https://stores.advanceautoparts.com/wi/west-allis/6804-w-national-ave?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 414-256-8074
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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