Parts manager David was my little angel today. My Jetta key fob stopped working, and that is just not ok. I headed to AutoZone hoping a replacement battery would solve the issue. David greeted me immediately, grabbed the correct battery, dismantled the fob and inserted the new battery. Upon trying several button pushing and car starting strategies, the fob still wasnt working. :(David was very patient as I frantically scanned Google results trying everything I could to avoid a costly trip to the VW dealership for a new fob. FINALLY with our powers combined we got it working!!I may not have even needed a new battery, but I purchased it anyways. Thank you x1000 David!!

James was SUPER helpful and actually called a local mechanic that met us at the store to lend a hand. It was getting late and close to closing time. They never made us feel like they wanted us to hurry and stayed until after closing to make sure we were taken care of. I cant remember the managers name but he was very nice, as well. This is a RARE find these days!

Outstanding Service from a group of dedicated and efficient employees. I brought in my deep cycled rv batteries to be checked out. It turned out that they both needed charging. David took great care of me. Within 24 hours I had two fully charged batteries. Davids expertise led me to purchase a battery charger and ohms meter for my traveling needs. No pressure, just good ole fashion courtesy and assistance. Thank you David and Crew!

Worked there for nearly 3 years. Exceeded expectations when locating the correct part, and related parts or supplies to complete the repair properly. Many of the parts that these guys say is unavailable is actually found within a book or two they keep behind the counter. Most employees are just inclined to find these parts because it requires opening a book. Im disappointed on the regular with their disinclination to take a few minutes and not have to send someone elsewhere. Of the primary parts supply houses I prefer AutoZone. My recommendation is if you have the time to wait order something online. Itll cost you half as much but it will take twice as long.

I was traveling back home and had 265 miles left to drive and my alternator went out and was not charging. The store had a good price on a new unit. I had left my tools at home and the store had loaner tools that I used. Fast service with good prices.

Always have my parts or can get them fast.

Good friendly customer service!

These guys know what theyre doing.

Great place for car needs and parts....

Very helpful employees. The do seem to be more interested in helping solve your issue than pushing a sale. Pleasant to be around.

The help was great and fast

Great service Everytime

The part you need for your car is at AutoZone

I came in for a headlight and couldnt figure out how to put it in and the fine folks here spent a good half an hour trying to get me situated. I really appreciate that they went above and beyond.

Fast and helpful service

They went above and beyond service .Thank you Niko.

Good service

Great friendly service!!

Thanks Auto zone. The mower belt fit perfect. A1 help.

Picked up windshield wipers and a number of other cool items for Christmas presents. Great service.

A very helpful & friendly employee, Ernie helped me with my battery. I called ahead of time and he was very helpful giving me the information I needed. When I went there he took out my old battery and installed a new one. No problems at all. It started right up! It was a very stressful day beforehand so I truly appreciate the excellent service I was given! Hands down 5stars!!!

Best place in waynesville to buy auto supplies. Easy access, friendly employees that know what they are doing, and you dont have to worry about prices. They are priced well, and even price match just in case.

Friendly staff, always willing to help in anyway!! Thanks guys

Seems like this store always has the savvy employees. Love that

I will never go there again! The is friendly, but Useless. Every i have bought the has be the wrong part. Returned 8 products in the past 3 week because the gave me to wrong part. Unterly Useless auto part store!

Had everything in stock that I needed and the staff was very knowledgeable and helpful!

Time for new battery. Installed by staff. Great job. Duralast gold batteries last a long time.

Great service. Was in and out quickly as the knowledgeable staff got me the fuel cleaner I needed quickly..

Real nice didnt have the part I was looking for but ordered it right away have it tomorrow people advance active like they couldnt even order it for me..

Went in to talk about moving my account from Washington State to North Carolina done in 5 minutes X1 excellent management and people to work with thank you

Crystal Hensley is the best! She helped me get everything I needed for my car. Thank you Crystal!!

The female associate was super nice, but for some reason, 2 machines couldnt get an answer to why my check engine light was on.

Very helpful people. Unfortunately they didnt have the part I needed but the staff were friendly and offered to order the part for pick up the next day.

Very good parts and very helpful staff

Great staff. Very helpful.

Very nice

As usual didnt have the parts needed

Very helpful even put winshield blades on for me, Thank you

Best autoparts store in waynesville

The folks that work there are knowledgable & offer good service.

Friendly and professional. Replaced my battery and gave me a discounted rate. Excellent experience!

Quick and knowledgeable staff!! Great place to get help!

Staff helped us pick just what we needed even when we didnt know we needed it. Very nice!

Thankful and grateful!! David and Cynthia at the Waynesville Auto Zone went the extra mile to help us with an alternator problem a couple of months ago when we were traveling back to Oklahoma from Asheville. This happened on a Saturday and we would have been stranded over the weekend if they had not taken the time to find someone to fix the car. Thank you Cynthia and David!! It’s people like you who make a difference!! We highly recommend the Waynesville Auto Zone to anyone who lives in the area or who is just traveling through. The people who work there are very friendly and helpful. This was one of the best customer service experiences we have had in a long time. Thank you!! Fran and Dave Smith from Oklahoma

Good quick advice on a check engine light and changed my wiper blades in the rain...wouldnt take a tip!

Auto Zone has always had what I need. They are very helpful and installed fresh wiper blades at reasonable cost

Very helpful an informed. Had my part an reasonable price.

Was taken care of with a smile and a tune. Great customer service

Call to order parts make u pay with credit card over phone part come and wrong part ordered ...tie your money up 3 days for refund w.t.f. stop hiring young girls that dont know a starter from a head gasket...hire people that can help u get the right part when needed...or at least someone that knows how to change a tire without there phone!!!

Great work and fast and courtesy very reliable

Its auto zone!

People are fantastic and great to work with.

Shwan has the best customer service that I have ever had at any other store he is very knowledgeable and I would go back any day

Great deals. Very good customer service.

We have multiple Auto parts in town this is the only place I will go

Great parts and nice reward program.

Great company and people

Helpfull always has what I need

Great customer service every time Im in there they always help people find what youre looking for if you need auto parts for a great price to go to AutoZone theyll help you find what you need and then some

Good store and nice staff. Plenty of parking

Fast service decent price much help with dead battery

Very helpful

Got a starter from other place no good from start to dam hi and did not work got from the Boys & girls and tested it even though it was new just to be Shure bam put it on truck runs now when it did not walk

Helpful staff and open to being helpful

Like salesman. Ready to help

Easy access

Had to swap for a different bulb for headlight. They gave us the wrong headlight bulb. Staff was friendly.

Highly knowledgeable staff...excellent prices....easily accessible even in heavy traffic

I have had the best customer service. Keeps me coming back.

Always willing to help out

Great place very helpful

They always have what I need no matter how small the item I am looking for

Very helpful service.

Great customer service

Very respectful and helpful

It was all right

Got just what i needed.

Was good service

I get the right parts at least half the time here

Shane was awesome in Waynesville!

They help with a smile, and try till they find what your looking for.

Nice people

Good people

Excellent service!

Though it wasnt much it was the fact that they had it

Great place

Can find what l need.

Had to return wrong item

David Blanton is the man with the plan!!!

Great place

Great service

Helpful

Dependable

Good

I like it

👍👍👍👍👍👍👍