I had a problem with my car, and the guys there were so helpful. Very nice guys.

It was close to closing time and I had a bad battery. Chris, the Navy veteran had no hesitation to check everything and install the battery. Great guy.

Had what we needed. Good service.

Im having a hard time getting the right parts. They need some help in there for sure. I gave three stars, because theyre nice.

Very helpful and knowledgeable staff. This is not my home town store as I was visiting but these guys treated me like the guys in my store back home.

Associate made great suggestions and advice on replacing/installing my low beam headlights. Great customer service and experience at this Advanced Auto Parts!

Went into the store to ask about replacement batteries for my key fob. One customer was being helped, and another associate was on the phone discussing the faults of another employee. When he finished with the phone call I had to get his attention to ask him to help me. When asked about the batteries he rudely told me he could not touch the key fob or give any directions on how to replace them. Funny... if he was worried about Covid he did not have a mask on!! I have never been treated so rudely in a place of business.Went to Auto Zone and had the batteries replaced immediately.

Bought oil, oil filter and air filter for my Subaru. Used the oil and filter deal. Store guy was helpful and efficient. I do nearly all of my business here. Use the website for many purchases. Pretty handy. Good people.

Always has what I am looking for.

Very informative customer service advisors A++ they helped me with wheel spacers after i thought i was MacGyver.

If I could give zero stars i wouldve. Corporate says no more running the computer on your vehicle due to covid19 joke of a fake pandemic

Great friendly service and they seem to have everything that I needed

Stopped for a battery and install they had a million excuses why they couldn’t / didn’t want to replace it. Went down the road to their competition auto zone and the lady behind the counter was happy to help and changed it out in 20 minutes, 40.00 cheaper and earned herself a 25.00 tip from me.

Nice people. Great service

Had everything needed an there was gone .ty

I stopped by here after having a bad experience with oreillys and a employee named Mark helped me find everything correct after oreilys sold me all the wrong parts, mark really new his stuff. Im the owner of haywood auto so i was testing advance out before I started buying all my parts there. I played like I knew nothing and asked him do I use paint then primer lol I also a brought in the wrong break line to a ford ranger to test him and he quickly told me it was the wrong part. I will definitely recommend all my friends to this place. I felt bad for testing him but when I send my guys over, I like for them to help them out because I get a lot of new hires. GOOD JOB

Very friendly and helpful staff! They are slightly more expensive than other stores but its worth the customer service. They were able to get the parts I needed faster than any other parts store. If the prices were cheeper I would give 5 out of 5 stars.

Fast.Good products, good service

Had to help a friend get a new battery in her van.The gentleman working was EXTREMELY helpful! He was patient with any questions, extremely communicative on what he was doing (in the process of changing her battery for her) and why, and very helpful with information regarding the product that she was purchasing.I highly recommend this place!

Has your stuff most of the time reasonable prices

Helpful, friendly service.

Great people to work with getting the part I needed! ❤️

Chris and his Crew are the best! Great customer service I can count on..Chris is always fast friendly and very informative, Jennifer is always best!..This advance is the best in Haywood County I would highly recommend them!

Went there to get rubber/vulcanizing cement. Service was good. Sales clerk recommended a lower priced product, that did the same thing.

OMG! I go into this auto parts store in Waynesville and some guy that would only identify himself as Travis treats me like I am a child. He talks down to me. I ask a few questions and he suggests I have my boyfriend call him with instructions. He is in a great place, because it is where you expect to find a BIG TOOL.

They had just the thing we needed to fix our car.

Most helpful in town and friendly services

I travel to your store three times yesterday because I was given wrong parts. I was also told that rear brake for my 2002 dakota 4x4 after giving wrong ones would cost $86 dollars. I also was given the wrong wheel cylinder twice. Finally I was told to go to the canton store if I felt that the services was better. I went to auto zone and got my parts

Excellent service!

Very helpful very courteous

Found the best wiper blades for me and installed them!

Best damn automotive place in Haywood county Waynesville branch

Very well stocked with a helpful staff.

Had yo stop in to grab a part great service

Good prices and helpful staff.

A nice location with staff that was quite knowledgeable and actually helped me diagnose an issue on my motorcycle during a trip here. Thanks guys!

We broke down here and had to have an alternator. They didnt have one in stock so they charged our battery so we could get to Asheville and pick up one they called ahead for. We were so thankful. Very nice staff.

Good

The young man at the counter stared at my 15 yo niece like he was about to climb across the counter and mount her right there in the store... very unprofessional very uncomfortable and the boy is very lucky hes not carrying around an ass beating right now...

Good staff, fair prices...

Professional and respectful. In and out in good time.

Salesperson installed my headlight was a VERY nice guy

This place is easy to get in, but isnt what it used to be. Has to order many parts as they dont keep much in stock. Has become a little pricy also.

Very clean store and plenty of parking. Nice staff.

Very helpful great staff

Didnt have the parts needed

Friendly staff and ok pricing. Most older vehicle parts must be ordered.

Friendly and caring people, quick to greet and find what you are looking for.

Are you kidding me? I have called this number 7 times in the last hour and it either rings to a fax machine or I get a busy signal. What is the deal? I would move on....but I already paid for the part. Smoke break is over guys....phones are ringing.

Didnt know what he was doing

Gr8 Customer service!

Smart people behind the counter

Always has what I need!

Great place for your auto needs

Great store, dont go to Napa, go to Advance

Was looking for a receiver hitch extender had no luck finding it had to go to harbor freight to get one.

The way to shop here was hard to get across the road besides that everything was ok.

Professional employees. Usually have what you need.

Horrible, unfriendly, unprofessional staff. Go to OReillys instead.

A little slow on helping the customers several times Ive been in the store

Great costumer service

Had everything I needed and installed my battery

Got what we needed

When you fired Jeff you lost my business

Excellent servuce

Seems whenever I cant figure whats going with my car, the people at Advance auto always come through in the clutch.

Excellent service

Great parts place

It was very helpful

Great service

Normal shop. Average employees. Usually have to wait for orders.

Slackest help ever in an Auto Parts store.

Somewhat knowledgeable staff

Good service

Just your average auto parts store

No customer service

Great customer service

Ok

Very helpful

Very helpful

Get parts for your vehicle

Good service

It sucks