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Glover Park Ace Hardware
2233 Wisconsin Ave, Washington, DC 20007, United States
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Glover Park Ace Hardware
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Ra
Review №1

So glad to have this ACE in the neighborhood. The staff are welcoming and knowledgeable. You can find pretty much everything you are looking for and if they dont have it, you can order it for pickup. Love the parking in the back too.

20
Review №2

Disbelieve all positive reviews for the ACE Hardware in Glover Park. The staff there is rude, unhelpful, incompetent and pay absolutely no attention to customer safety. This explains why today was my last shopping trip to the ACE Hardware in Glover Park.I was walking through one of the aisles in the ACE Hardware in Glover Park and was looking at items on a shelf when I suddenly was tripped and fell to the floor: the staff left several thick and heavy sealed cardboard boxes scattered right on the floor. A store employee came to see what had happened and when she saw me rising from the floor she then promptly lost all interest. The employee apologized in an insincere manner and was offended when I criticized her and the store for leaving boxes scattered on the floor for customers to trip on, claiming that she was not the employee responsible.Although I havent encountered scattered boxes previously in the in the ACE Hardware in Glover Park, the staff there does place too much merchandise in the aisles: they are totally incompetent and rude and cannot properly run the store. Placing heavy sealed cardboard boxes on the store floor for customers to trip on is absolutely the dumbest thing store employees can do: Washington, DC store employees can be among the worst, but I have never encountered such flagrant incompetence in a store in this city before today.The Yelp reviewers posting here leaving all of those five-star reviews probably have never shopped often in the ACE Hardware in Glover Park or spent much time in the store when shopping there. All of the Washington, DC area ACE Hardware stores are poorly staffed and managed, but the Glover Park location is the very worst and has been getting worse since the beginning of the COVID-19 pandemic: they are unable to deal with more customer demand. For your own safety and sanity, please avoid the ACE Hardware in Glover Park! You will find Lowe’s or the Home Depot to be a safer, saner, and more courteous environment!

Hu
Review №3

Not gonna lie: one of the best places to go when I was in DC helping loved ones move in to a new place.Look: big box stores have their place but the number of folks available to answer questions and the depth of attention and knowledgeable service we consistently received on our 3…4 trips there make it a favorite.Check them out!

To
Review №4

Helpful, reasonable prices, quick service. Neighborhood hw stores are great!

Jo
Review №5

The best customer service Ive ever gotten at a hardware store. They have everything you could possibly need.

So
Review №6

Disappointing, tried three times to get 2 keys made. Never worked. I gave up and just ate the $6.50. Nice folks but no joy.

Ae
Review №7

Very very friendly staff but DO NOT go here for plants. Literally half of the plants in the store are dead. Very sad and disappointing. All other Ace Hardwares in the area have way better plant options.

Ma
Review №8

Awesome employees, everything you need for fixing simple things and projects.

j
Review №9

Only complaint: wish parking was more convenient.

An
Review №10

The sales people know what aisle and what part of it -- EVERYTHING is on.

Fa
Review №11

Staff is extremely helpful and very friendly!

MI
Review №12

Despite its size, this store always seems to have exactly what Im looking for. Helpful staff, too.

Mi
Review №13

These guys have been my go-to for mouse traps and duplicate keys. An old fashioned hardware store with all the fixin’s tucked away in a Glover Park basement. What’s better than that? Knowledgeable and always helpful staff, plus great rewards program. For projects big and small, ACE, does indeed, remain the place. Best small hardware store in the District. Hands down.

Bo
Review №14

First time visiting this store and the folks there were absolutely fantastic to deal with! They knew EXACTLY what I needed to fix a small plumbing issue and were also friendly and damn funny! It was a great experience and now I cant wait for something else in our house to break! Well done folks!

Ch
Review №15

Easy pickup of saved item at the front desk. Friendly staff. Competitive prices.

Ro
Review №16

Well stock, courteous employees

Ch
Review №17

The Glover Park Ace Hardware is EXCELLENT. I have always had a good experience at this store. I am so grateful that they are open during this Covid crisis. I want to give a shout out to the team members at the store this morning (5/17/20). I was standing in line waiting to check out and witnessed a customer in front of me have a temper tantrum over the price of disposable face masks. This person went on a rant about price gouging, is this store a franchise, who is the ownership, “I thought a community store like Ace would be better”, etc. It was upsetting to watch because this customer essentially implied that the Ace employees were not members of our community and not worthy of the respect and patience that they showed to this customer. As this customer was walking out I asked if they had ever considered that Ace could possibly be selling the masks at cost. The reply was “I doubt it.” The price of the face masks does not matter. The reality of the situation is that the DC Ace Hardware ownership is probably doing the best they can to keep their employees safe and that the employees are putting their own heath and the health of their families at risk to serve the community - a community that I consider them to be a part of. The store ownership will be lucky if they are able to keep all of their pre covid employees employed. Please show the employees at Glover Park Ace Hardware respect and avoid taking out your personal anxiety on them.

Ay
Review №18

Ace is the place with the helpful hardware man(kind). Always helpful and great people. They even gave me a discount since they didnt have the basic item (on the website) and only had one at 2ce the price.Thats customer service!

Ca
Review №19

Great little neighborhood store that will help when youre short on time. Have to admit everything is a little overpriced but cannot beat the convenience if you live close to it. It is located in the lower level and it is deceivingly big once you are inside. The workers are helpful and will help you find what you need if you seem lost in the store. Overall nice place

Va
Review №20

I had just moved to the area and was feeling a bit frustrated in setting up my cable network when I decided to go for a brief walk here to pick up some items that I needed to plan out my space. The store was very well organized and the staff was super attentive. The best part of my visit was a checkout, where Dori enthusiastically welcomed me to the area and gave me a ton of useful information on my purchases.I will 100% be doing all of my future business here!

Se
Review №21

SUPPORT YOUR LOCAL HARDWARE STORE! The staff is always friendly and helpful. In fact, youll be amazed at the quantity and variety of items this store stocks!! All right here in our very own neighborhood! No need to drive all the way to one of those big box, mega stores...

Ar
Review №22

Best Staff; Supportive as well. Very vast collection of everything from cradle to grave. But price is super expensive. For normal things which you need for your 1 Bedroom Apartment, you end up paying $100 for 3-4 sockets and plugs. Then you realize and get the feeling that Dude, This is DC.. :) But in urgency you need anything, This is the place.

Kr
Review №23

Love this place. Support local businesses!!! The staff is super friendly and knowledgeable...which seems rare in a hardware store these days

Al
Review №24

The store is smaller than a Home Depot or Lowes, but it has a great small-town neighborhood feel to it. The staff is amazing, and they are extremely friendly and knowledgeable. These guys are down to help you with whatever, even if its a little bit off the beaten path. I needed to create a cheap 3-light kit for a TV commercial I was shooting, and the staff helped me find exactly what I was looking for. Kudos to these guys.

Iv
Review №25

The staff are very helpful and polite.

Ed
Review №26

Omg. The staff at this store are amazing. Thanks for helping me unscrew and attach my license plate. I didn’t think you’ll come out with a drill to help me out even though I bought a $1.99 screw driver from you. You guys are the best !!!

Pe
Review №27

This place has wonderfully helpful staff and great selection of merchandise for urban homeowner and gardener. Free parking in the back. I run there for things all the time and am thankful store is so useful.

Ad
Review №28

When I went here I was immediately greeted and offered help and as a result I found the cast iron pan I was looking for super quickly.All the people working in the store were really friendly and helpful. It brightened my day. Thank you!

Di
Review №29

It was hard to find the items I needed due to the layout and no signs stating which aisles contained what products. It felt like I walked the store 3 times and none of the associates working the floor offered assistance until I was already on my way to checkout.

St
Review №30

They have most items you could possibly need. The prices are not cheap, but you pay for the convenience. The staff is very helpful and knowledgeable. Definitely an asset to the neighborhood.

Sc
Review №31

Very helpful staff! They have it all.

Ka
Review №32

Friendly, helpful employees. Much larger than you would think. Selection is more in line with what youd expect from a suburban hardware store. Just dont expect a Home Depot/Lowes level of selection.

Co
Review №33

Such nice people. Super friendly and very welcoming to dogs. Great selection too.

Pa
Review №34

My go to hardware store. Its great if you need stuff fast and dont want to drive all the way out to a home depot or lowes. People are always happy to help and very nice

Co
Review №35

Excellent service and top-notch quality products.

Sh
Review №36

This store (glover park Ace hardware store) is hand down and flawlessly the best in town.It took me only one visit with a small purchase after speaking to one of the store managers (Nohie) when I realized that, this is the one I wanted to continue my hardware shopping, in compare to other hardware stored near or away from my residence.My recent purchase from rhis store was with total satisfaction.Thanks to knowledgeable and pleasant staff, most importantly the manager of that day (Antoine) who was very accomodatung in most professional way possible to make my purchase flawlessly accomplished.The delivery was also profoundly perfect.

Mo
Review №37

They are so friendly and so helpful. Im glad we have them in the neighborhood. Im constantly surprised by how much they have in that little store!

M
Review №38

Such a wonderful experience. Everyone was so friendly and wonderful. Store was very new, well ordered, and clean.

Se
Review №39

Very helpful staff. They immediately ask if you need assistance, take you the product, and assist you to pick the correct product. This is why we shop in stores. Always a good experience.

C.
Review №40

Everytime I need something the staff is very helpful and friendly. They are always smiling and willing to joke around with the customers. Also the rewards program that gives me points and discounts on items is great.

Ke
Review №41

Staff is always there to greet you and take you to exactly what youre looking for. Helpful and friendly!

K
Review №42

Can I say thank you, especially to Dre. This hardware store is so helpful. After two days of trying to DIY myself and a trip to Lowes 6 Mikes away from home and this I got help. Dre is amazing and open to hear your craziest schemes of projects and 💁🏿‍♀️help. I wish there were more people like the folks in here. Its not just him. He is the only person helping me be Macgyver. Thank you Ace.

re
Review №43

It is always a pleasure working with someone that understands immediately what I needed and led me to right products . Bravo!

A.
Review №44

Always great selection and service. Very friendly staff. The new store is beautiful!

Mi
Review №45

It’s a convenient store. I would like it more if the cashier who was on duty today could put away her disrespectful attitude.

Ja
Review №46

Very helpful people. Good selection of products.

Jo
Review №47

Helpful people.It was fast and easy to find what I was looking for.

Ri
Review №48

The Hardware pearl of Glover Park,the place of the helpful hardware folks Always have What is needed

Do
Review №49

Great local hardware store. Convenient and well stocked. Ill always shop with these guys instead of Home Depot/Lowes.

MA
Review №50

Superior customer service. Everyone is nice.

B
Review №51

The store has a great variety of supplies you need for home improvement projects, staff is nice and friendly. I never had any trouble finding what I need.

Al
Review №52

Helpful, friendly, and knowledgeable staff as well as a wide selection of home items, for repair and decoration.

Cr
Review №53

The customer service is awesome, and they seem to have everything you would need.

Ll
Review №54

Great location and staff very helpful

Jo
Review №55

Best customer service experience I’ve had at a store in a long time!

Ma
Review №56

Staff is A1. Very friendly and super helpful!

Ha
Review №57

Great staff. Very friendly & happy to help

Da
Review №58

Extremely helpful and conscientious staff. Well stocked store.

Jo
Review №59

Thank you so much ACE Hardware for being part of our community.

Da
Review №60

Excellent service. The staff answered all my questions I had just the bulbs I needed.

A.
Review №61

Great local hardware store! They have everything!

Ma
Review №62

I rebuilt my entire condo, with the help of the staff here. They were always friendly, always accomodating, and always helpful with anything I needed. Paint, information, tools, anything. I love this place.

al
Review №63

Batteries at cashier counter...

Ka
Review №64

We live in the area and the Ace hardware staff is always really great! So nice to run in and grab anything we need!

Cl
Review №65

Scored on hard to find canning supplies

Er
Review №66

Better than before, and very friendly staff. Now they have parking in the back.

Dy
Review №67

So many people so eager to help me. I didnt know it was possible to have a favorite hardware store, but they convinced me otherwise!

Da
Review №68

Great service and assortment of products available!

Vi
Review №69

The staff was very professional and friendly and there was someone ready as soon as you walk in door to assist.

Un
Review №70

They had what I needed. Staff were polite and professional.

Ja
Review №71

Friendly people . Mr Eric was helpful

ca
Review №72

Very helpful hardware store.

Te
Review №73

Very nice and helpful! Wide variety too!

Te
Review №74

Went twice in one day and both times employees asked if I needed assistance. Thats hard to find at any home improvement store.

Jo
Review №75

Theres guys know their stuff and where to find it!

No
Review №76

Very helpful staff.

M
Review №77

Great staff and very helpful

Ka
Review №78

Staff was extremely helpful and nice!

Jo
Review №79

Eric a super helpful assistant

Sa
Review №80

Good for quick shop.

St
Review №81

So convenient

Ru
Review №82

Local store, good for buy utilities

Pr
Review №83

Helped with key and it worked

JK
Review №84

Friendly and helpful staff!!!

Lu
Review №85

The best there is

Do
Review №86

Employees are excellent

He
Review №87

They have it all

Ro
Review №88

Good place

Ja
Review №89

Friendly staff.

Ga
Review №90

Typical ace hardware

Bo
Review №91

Very helpful

Li
Review №92

Great staff

Ma
Review №93

Nice for sure and no matter what

Information
48 Photos
93 Comments
4.7 Rating
  • Address:2233 Wisconsin Ave, Washington, DC 20007, United States
  • Site:https://acehardware.com/store-details/16264
  • Phone:+1 202-333-6378
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:10AM–6PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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