Pride auto took care of me on tires so I went back and got brakes done. Jag dealer wanted three times as much to do the brakes as Pride Auto did. They completed same day and they have been working great! I would recommend to anyone whose looking for trustworthy mechanics!
The people were extreme professional. They took their time to explain all problems and service. Even after service was completed, the actually put the car back on the hoist and explained to us other issues we had. That my friend is above and beyond service. Also, Fast and Quality work performed. We will use them again for future repairs!
Called the day before to get a alignment done on my car. Showed up at 8am as instructed and then they refused to work on it. I advised them of the year make and model prior and they said no problem. Get there and its now too old to work on. The owner did reach out personally to apologize for the inconvenience and miscommunication. He offered to to the service request but I have since found another shop after the rejection. The owner is a stand up person. I hope his techs learn from this experience.
It started out shaky and a lot of misunderstanding. What I thought was a negative turned positive when Lee the owner took over. Corrected everything and misunderstandings. He is a good person and runs a good place. He went above and beyond for satisfaction for all. Thank you Lee.
Always so nice and professional!I will never take my car anywhere else, they do such a great job. They are the best.
Excellent mechanic! Took care of my car in less than a day, and very friendly and helpful.
A+ Very happy with this shop! Staff is friendly & helpful. I’ve been a customer for bout 5 years now & has taken multiple cars here for service. Have not been disappointed yet!
Great group of guys. I stopped by a couple days ago when I was in a bind, they took care of me and got me on my way. Thanks a bunch!
First off let me say Thank You for the kindness, You rarely find an Auto Repair Shop where you get great Customer care and Great Auto repair together! Wait....Drum roll & at a fair price. I did! Apparently I was falling apart at the seams. Everything was clearly explained, theyre not pushy, theyre informative, they are about your safety. Greg, you guys Rock & Roll and my little Juke is riding so smooth. Im a new customer and now a loyal customer.Blessings Valencia!
Today I went there for a first time and didnt regret. I am so thankful for their help regarding the issue I had with the engine of my car. I will definitely go at Pride Auto Repair again! Highly recommend!
My car was not getting any heat. So I called this business because I heard of them when I lived down there. I now stay an hour away and still choose to go to them. I now have heat and some new tires. GREAT people GREAT prices GREAT business. CHOOSE PRIDE AUTO!!!
Staff was great, easy in and out. I will definitely be going back for future work
This is the ONLY shop we use for all of our car troubles! Every issue has been handled in a timely manner. The work done at this shop is truly the greatest.
Pretty good about getting vehicles in and out while maintaining quality work. They are also very honest about what work actually needs to be done instead of running up a bill for work thats not needed.
Editing this to say that the owner is reaching out to the family to make things right and do the right thing for this poor old man. See update below:From Lawaun Runde Modrich Facebook:2/24/21Hello, All,I am overwhelmed by the support and concern for my dad regarding the auto shop issue. He’s angry, but fine. Fortunately there are no affects from his long walk in the cold.I’m still extremely unhappy with what happened between the counterman and my dad, but I am more than impressed with Pride’s owner, Lee Cameron. Although he is in Florida right now, he saw the post, reached out to me through FB (I was unable to respond), called the shop, got my parents’ phone number, and called them. He very graciously apologized for what happened, and offered to do what he could to help them. I will call him tomorrow.I am deleting the original post. If you have shared it, I’d appreciate if you’d delete it, as well. Mr. Cameron is making a sincere effort to correct the situation.This is a comment from Mr. Cameron: I have reached out and have personally spoke to Mr. and Mrs.Runde. I have been consumed by the news of this the moment I heard about it. I’ve informed the Rundes that I will be taking care of the bill for the van being impounded and I will also repair their vehicle for free.The Rundes and I have had a business relationship for nearly 10 years now. I am currently out of state and could not help in this situation. There was a misunderstanding on both ends. I am taking full responsibility of this though. The confidence that they once had in us as a repair facility will once again be restored.Origional FB Post by Lawaun Runde Modrich:**** Please copy and paste the text, otherwise its just advertising for the business. Ty 🙂To the counter guy at Pride Auto in Warren, MI,You had an opportunity to do a good thing today; a nice thing, a kind thing. I could have been praising you for your kindness and consideration, but you made a different choice. Today you chose to tell my father that you were too busy to help him when his van stalled in the middle of the street directly in front of your repair shop.It would have been simple, not to mention a feel-good moment, for you to quickly grab a couple of techs who weren’t busy, or even the customer at the counter with you, and push the van into your lot. You could have made sure he had a ride home, then continued on with your day.Instead, you told him you were too busy. You let an upset 92-year-old with a heart condition leave your auto shop to walk a half mile home through snow and ice with no concern for his well-being. As a past customer service manager, I am appalled at your cavalier behavior toward a customer who has frequented your business for decades, spending thousands of dollars there.Because of your selfish, inconsiderate behavior today, I will be telling everyone I know to stay away from your business. Everyone. Every single person I can reach in Warren and surrounding areas. I thank God that my father made it home safely with absolutely no help from you.I am adding your shops website in this post so everyone knows where you work.**for those who are sharing my post, please make sure you include my comments. Otherwise, its just a link the the repair shop.**
I prefer to go to people/places I trust for vehicle repairs. I worked with Lee a while back and when my Subaru Outback needed brakes I reached out to him. The price was beyond fair, service done quickly and professionally...the pads also have a warranty. I didnt get up-sold either on services like I would at the dealership.
I’ve taken my cars to Pride for a couple of years now. Their prices are fair and reasonable and they don’t try to sell you other services. Thanks so much for your honesty and exceptional customer service! You guys are “my mechanics”!
I have taken a few cars in to Pride, ranging from simple brake jobs and oil changes to electrical issues and beyond.They’ve always been professional, friendly, and gotten the job done quickly with A-1 service at a price that’s more than fair.As long as I own a vehicle, any and all work will be completed here.
The guys at Pride Auto are top notch! They do Mercedes quality work but won’t rip you off. They are always prompt and kind. I recommend this shop to everyone I know.
I went there today and got the best brakes deal!! They got it done ASAP!!
Im so lucky my car broke down at 13 & Schoenherr!My boyfriend babied it into their driveway. They had it fixed the next day. Reasonable, fast & friendly!
By far the most reliable/ trust worthy auto shop around. They arent sales people trying to find anything and everything wrong with your car like other shops tend to do. They have a quick turn around time too. Highly recommend!
Quality, first class service at an extremely reasonable price. Super clean facility inside and out reflects the Pride ownership takes in their business. The entire staff is honest and trustworthy, and and each and every one of them exhibit a genuine concern for providing a satisfactory customer experience.
We were from out of town and needed some emergency repairs done. The crew at Pride Auto are awesome. They got our vehicle in and diagnosed it right away. Got us up and running in no time, and took the worries out of our trip. I strongly recommend using them for any of your repairs, I would travel past other shops just to use their service. Thanks again gentlemen, really appreciate your help.
I had a great experience with this shop, very nice personal, definitely had a good feeling just walking in. No upset workers, or screwing around. Great service and respect, I believe I found a go too shop now if I cannot handle the repair. Thank you Lee and your team for the quick turn around getting me back on the road. Up front honest, no price game. Pride fits the facility name.
I enjoyed this place. They were straight forward with the prices, work, and service. I took my car in at 1030 and picked it up before 4. The prices were great.
The owner Lee Cameron and his team are the best in the business! I don’t know much about cars so I’m very apprehensive about the whole experience of taking my vehicle somewhere to be repaired. They’ve EARNED my trust. I know when I take a car to them I’m getting what I pay for and only getting what I need! I drop a vehicle off with a blank check and ask that they do what’s needed and that’s exactly what they do with a very clear explanation and a fair price. I question most everything but never look twice at their bill because they’re upfront about everything and make sure you have a complete understanding of what your vehicle needs and the cost to repair/maintain. The work, turn times, and service are top notch! If you’re looking for a shop you can trust and rely on Pride Auto Repair is the best option in Metro Detroit!
Honest trustworthy employeesYou can trust better than average price, great work, I found this place through a friend Im so happy they gave me this awesome tip.If you bring your vehicle in you will (not be disappointed!!)) Again Im soHappy I found a Great trustworthy mechanic🤠
EXCELLENT customer service!! Trustworthy. Staff is always friendly. They have gone over and above expectations on more than one occasion. Very glad to have found Pride Auto Repair!!
I take all my vehicles (Jeeep, GMC, Buick, Chevy) here and recommend them to all my friends. They’re always honest and fair in pricing and also happen to be the best price for any work myself Ian’s my friends have called them for. Greg is always very accommodating and knowledgeable and the mechanics are the best we’ve been to! Will continue to recommend!
PRIDE AUTO is a very GOOD and TRUSTWORTHY auto repair shop that I have recommended to family and friends. We are so glad we found PRIDE AUTO last year when we needed car repairs. Lee and John are very honest. They do a good job, and they are very fair in what they charge. They go above and beyond trying to help you. We really trust and appreciate Lee and John.We had an air conditioning problem this year, and we found that same good service at PRIDE AUTO REPAIR. Thank you, Lee and John for running a shop that we can go to with confidence that we will receive good service at fair prices. We have recommended your shop to relatives and friends. Pride Auto and Truck Repair is a GREAT PLACE to have your car repaired.
Highly recommend these guys!! Lee and his guys are honest and deliver. Great prices also. Very woman friendly service. They checked out the car, gave us quotes and options. Didnt try to scare us into anything. I cant say enough about these guys. We brought the car back 2 days later and got everything done. And it was done right and delivered on time. Thank you Lee and John.
Pride Auto was great to work with. They were efficient, honest, and thorough.
Everybody here was very helpful, nobody pushy trying to sell me what I didn t need. I felt I could send my wife or my mother without worrying about then being taken advantage of or price gouged.Thanks again for all the help and great pricing!!!
Had a fantastic experience with work done on mine and my wifes vehicle!!
Lee and his crew of mechanics are a great group of guys. They fix whats needed and dont over price anything they do. They are a commercial account of Advance Auto Parts which I highly recommend. Keep up the great work Mr. Lee.
Another road trip saved by the guys at pride auto repair! Excellent customer service as usual. Thanks so much for everything.
I strongly recommend Pride Auto! Lee and the rest of the staff are awesome! Pride Auto has not only great prices, but give quotes and options to ensure you are not only getting the best deal but the best solution to your car. Pride Auto treats its customers like family rather than just a number walking through the door. I hope everyone’s experience at Pride Auto is as great as mine! Thank you again Pride Auto for all of your help!
Pride Auto is the last of a dying breed of honest repair shops who just want to help you repair your car at a reasonable rate with quality parts.John and Lee are open, honest, up front, and awesome. These guys are outstanding. Great service and honesty.What more can you want from your mechanic?
I dont take my cars anywhere else! Everyone at pride is so pleasant and honest... i would trust them with my grandma. I highly recommend these guys!
Theyre right by my house so I stopped in due to my exhaust breaking on the way to work. Way cheaper than I expected and they had it in and out super fast. Very friendly and honest guys there, too. Will definitely be back for more work.
I brought my focus wagon I thought she was done for with my problems it had. I needed her to be fixed at a reasonable time and price. Cause I didnt have the money or time to go shopping for a new car. She runs way better then before and much quieter. You brought her back to life. And my sister Mary Tujaka recommend you to me. I will do the same to my friends and family.
Honest hard working guys at this shop. Quality work at reasonable prices.
Ive stopped in here multiple times and had a quality experience each time. My oil change was inexpensive and they were kind enough to suggest future maintenance issues i should keep an eye on. Highly recommend!
These guys are the best! Work is always done expertly, and at a fair price. They treat every customer as if they are their best customer. I wont take my autos anywhere else.
Lee and the staff are great!! Very affordable pricing and actually less than what was quoted! Highly recommend this business for all your auto repairs
Great staff, very quick and great work. Best mechanic Ive found, I refuse to go anywhere except here.
Great service on my frt brakes, quick, great price. Nice owner and staff. Will be back!
Have been going here for any car-related issue (got my brakes fixed, my tires fixed, oil changed, etc.). These guys have always been friendly, professional and affordable.
These guys really know what they are doing. The best in the area IMHO. They dont up sell unnecessary repairs, they get the job one fast, the repairs are done right, and under the estimate. I recommend them to anyone and everyone who will listen.
Pride Auto has always been my first choice. Lee takes care of everything with fast honest service every single time!!! A+💯
Best auto repair professional service highly recommend...
I’ve been reading some of the reviews people have left and wanted to add in. I have taking all my vehicles here since they’ve opened. Never had a bad experience and always recommend to others.
If your vehicle is not running properly these guys can definitely fix anything. Thank you for your service and good humor!
Great service and I have NEVER felt like thier repair prices are out of line. I have 3 cars and will not take them anywhere else! Everyone has their place, THIS SHOULD BE EVERYONES PLACE!!!
Honest, trustworthy, and do great work. Highly recommended!!!!
I will not take my car anywhere else.
Great service at great price.
Took my car in for repair, fixed the issue, staff was very friendly and gave service for a very reasonable price!
Awesome employees and fast service!
Took my vehicle in for repairs, they got it back to me earlier than I thought and the best part is that the repairs were less than what I was quoted! A++++ service guys!!!
Haven’t taken my cars to anyone else in years.
Lee & Matt are the BEST. Did repairs at 25% of what rip-off dealer Dorian Ford priced repair at. Will be taking all our vehicles to this shop.
Wont take my car anywhere else!
Friendly, honesty, all around good people
The service is very poor and management is ride. We made an appointment here for truck and when we went there for the appointment they told us that it is first come first serve. I wouldnt recommend it to anyone
Only people who touch my cars. A+++++
If I didnt work here, Id come here!