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Haddock Collision
10112 Capital Blvd, Wake Forest, NC 27587, United States
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Haddock Collision
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Jo
Review №1

This place is terrible. The customer service has been horrible. I took my car here because of the good reviews but they have been extremely underwhelming. I have had to take my car to be fixed/inspected several times. The first time it came back it had bubbles in the paint, they called it infection and said they could sand it and repaint it. the second time i got it back they did not fix it completely and the front fender was not attached correctly. The manager working with me said that it was with in spec and i told her it wasnt like that before. it has been a couple of months and now it is sticking out quite a bit. I had to take it back again to inspect it and they said they would have to order a new clip and they would call me. The customer service and quality of work here has been the worst i have had to deal with when it comes to having body work done.

Ba
Review №2

The communication was excellent, detailed and they provided it in ways that worked best for me which happened to be voice and text. The work was completed earlier than expected and was well done. The customer facing staff were friendly and helpful. My car came back to me cleaner than when it was when I dropped it off. My car looks great and I would use them again as well as recommend them to anyone who required their services.

St
Review №3

Amy did a great job communicating throughout the process. Even though it took longer to get the parts from Japan, she was very thorough and helpful keeping me up-to-date. Car was fixed right side, referral making sure all the sensors were adjusted correctly. And clean when I picked it up. Very happy with the communication and the professionalism. Amy is a keeper.

Ja
Review №4

Caliber Collision is the place to take your Mercedes for body work! We got a reasonable estimate on cost and time and we received the vehicle back almost a week early with no extra costs. The quality of work and cleanliness of the car was exceptional. You can tell when a team works well together and cares about what they do. Its rare and greatly appreciated! Thanks Kenny!!

Ro
Review №5

The company has gone real downhill since they were acquired by Caliber Collision. I went in this morning to get some minor clear coat damage quoted on my Lexus. No damage to the parts, purely cosmetic. First thing the salesman asks is what I do for a living? Apparently sizing me up. Even saying out-loud to me that the damage was very minor. They ended up quoting me 942 dollars claiming the work would take well over 7 hours. Require repainting the whole bumper, and replacing parts like sensors in the car. There is no actual damage to the vehicle, just some missing clear coat. Claimed he couldnt do any less because they have to insure the job for the life of the car What this personally tells me, the little work which would have been required wasnt considered worth the time of the salesman or his company. Its a shame because that says there are too small jobs. And they feel they can take advantage of people. I am very disappointed by the change.If you have any minor work that needs to be done, I highly recommend staying away from this place. Since they were purchased they are clearly out to milk you for every penny they perceive your worth.

Er
Review №6

Had two repairs completed after 2 different accidents. Once was my fault (my insurance) and once was not my fault (someone else’s insurance). They were super helpful both times and kept me updated on the progress. Tommy was wonderful to work with. All the staff was pleasant and helpful as well.

Sa
Review №7

Great service all around. From checking in at the front desk to picking up my vehicle, the customer service was outstanding. David M. was my service advisor. He was friendly and super thorough about the whole process. My car needed a decent amount of repairs on the front end so I was expecting to not have my car back for at least 2 weeks, but I got it back within 5 business days. When my car was ready I rushed to get there prior to closing. Veronica and Michelle were very accommodating to this very busy, always on the run Mom. Veronica sent out Michelle to have me sign papers, so I wouldn’t have to drag my 5 and 2 yr old inside. Michelle also pulled my vehicle up front so I could easily swap the car seats back over from my rental. You have no idea how much that helped me! Thank you, Caliber! Super pleased! So glad to have my SUV back!

Je
Review №8

I couldn’t be happier with the service I got at Caliber. They were great all the way around! Courteous and made me feel at ease that they could match the paint on my car and they did, perfectly! I highly recommend them to anyone!

M.
Review №9

This wake forest location is awesome 😎 they went above and beyond everything I expected. They kept me updated with everything happening their work is better than Jeep dealership I used to go to, they even cleaned my car inside out, it was like new car. Amy and the rest of staff are amazing. Thank you guys.

Ja
Review №10

Amy Huggins and the team at Caliber Wakefield are AMAZING!!!! She made sure to call me every Monday, Wednesday, Friday to give me updates on our vehicle. Very professional, made sure all work was done appropriately without cutting corners. They also made sure the replacement door wasn’t damaged during shipping (this kept happening, and they finally sent someone down to Cary to pick it personally).So if you’re comparing Caliber to anyone else, I would say definitely give them a shot!

Ja
Review №11

I’ve used this business on three separate occasions for auto body repair. During each visit, the staff was pleasant and my vehicle repairs were completed timely. Great shop should you ever need auto body work.

Sh
Review №12

I brought my car to Caliber Wakefield to be repaired from an accident I had. I have to say, from the front desk staff ( Victoria and Melinda), to Michelle who was my go to, this company went above and beyond. They sent me texts to let me know each stage of what was going on with my vehicle, and they were always available to answer any questions I had. My car also was given back to me so clean, compared to going to a car wash for full service, best cleaning its had in years! I will be sure to send family and friends here if needed. Highly Recommend! 100%

Ha
Review №13

I had an animal collision while traveling to the Raleigh area. This shop is clean, professional and customer focused. The team here demonstrates care for you and your vehicle. They go above and beyond to ensure you are completely satisfied. Im new to the Wake Forest / Wakefield area and very impressed with this facility and their people. They truly own the experience.

G
Review №14

Caliber made everything so smooth and painless from dropping off my vehicle to picking up. Being able to get and return the rental at their facility was a huge bonus! Michelle kept me up to date every step of the way and at the end of it all my car looks amazing. Thank you Caliber!

Ba
Review №15

My truck looked better than when I purchased it in February. Absolutely great body work. The staff was courteous, knowledgeable and timely. I will always recommend this site. I love that the rental car was connected to the site, so convenient. Thanks for the great work to my Silverado. Cathy R.

He
Review №16

Most professional shop Ive dealt with. Great communication and kept me updated through the entire process. Highly recommend.

Er
Review №17

Michelle and the lovely young gal at the front desk (I’m so sorry I didn’t catch your name) were SO nice and made this experience so so easy. Michelle was beyond amazing about keeping me in the loop with my car’s repairs, and they got my car back to me several days early! When I was dropping my car off, I was accidentally an entire HOUR late and called them panicking, but they assured me it was okay and I could come in. I never had to wait for anyone or anything. I loved my experience and my car looks absolutely perfect. I’m so happy.

Am
Review №18

Great experience working with Caliber. They made everything smooth and easy for me. I was updated every few days and Bryan was so friendly and professional. I highly recommend working with Caliber for your body work needs.

As
Review №19

Took my vehicle to Caliber expecting to pay hundreds if not thousands of dollars for a repair. Michelle looked at my vehicle and said that she believed she could at least get most of the transferred paint from the pole off and make it look a lot better. 10 minutes later she came back and I could not believe it! I would recommend them to anyone who needs vehicle repairs.

te
Review №20

This shop was great and responsive. Michelle kept me and my insurance up to date and the vehicle was done sooner than I anticipated. I would recommend this shop to anyone.

Am
Review №21

I am currently working with agent Kenny. He did a great job with communicating the stages of my car getting fixed, left detailed voice messages as I am always at work. He explained very clearly what was done and what needs to be done, was easy to understand, and did his job very well. He is also very easy to reach after calling the front desk reception who was also very polite. I will recommend this establishment due to the professionals that work here.

Ca
Review №22

This shop exceeded every expectation I had. They were able to take my poor hail riddled truck and restore it to its former beauty like nothing happened. I could not possibly be happier with the results!To add to what others have said about customer service, this shop is the epitome of stellar communication and friendly service all-around. If anyone I know, or a random stranger I overhear, falls victim to body damage I wont hesitate to intrude and point them to this shop.

Ga
Review №23

Yesterday was the second time I had a reason to visit Caliber Collision. The first visit was when my just purchased car (two weeks) was hit in the rear end. I was referred to Caliber and the work they did was perfect.Yesterday I had a much smaller problem. One of the moldings on my 20 year old Suburban was falling off. I went to the shop and I was seen by an estimator almost immediately. She took a look at my car and she said to let her take it in the shop and have a technician look at it. I went back in the waiting room and in about 10 minutes the estimator was back with my car. She walked me outside to look at the car and I saw the molding was replaced and it looked great. I asked about the bill and she said there was no bill, that the work was done as customer goodwill. I certainly didnt expect that but I really appreciate what was done.

Dr
Review №24

They did an awesome job. I was informed throughout, the job was done a day early and he car was immaculate.

Pr
Review №25

Bryanna and then Caliber Collision team - well, to say they went above and beyond for me after I was rear-ended is an understatement. Not only did they repair my car above schedule according to my estimate, but they detailed my interior - even cleaned my car trunk of papers I never had a chance to remove. I am beyond grateful for the wonderful service I’ve received - I have dealt with two other body shops in the past, and I have NEVER received service as excellent as this. I hope I never have to go to a body shop again due to an accident, but if it happens, I intend to return to them, and without a doubt. Thank you!!

Me
Review №26

Great customer service at each step of the process, including dealing with insurance and part orders. Appreciated extra efforts to be safe including even wiping off the key fob. Thank you!

Ph
Review №27

I took my car here for repairs to the bumper and hood. They did an amazing job. It looks like nothing ever happened. They have great customer service, as well. I also loved how they vacuumed my car before I picked it up. I highly recommend this business!

Co
Review №28

After an unfortunate accident, a friend referred me to this specific Caliber location. My expectations were exceeded, the customer service was flawless and my car was IMMACULATE inside and out when I received it back. They even had my car ready EARLIER than they quoted me!!!! I highly recommend this place!!!!

Ja
Review №29

Had the most wonderful experience here at caliber collision! Sonny was perfect,his service, he has great customer service and made me feel comfortable from the time I came in to the time I left! They did a great job on my car and I would recommend them to ANYONE!!! THANK YOU GUYS SO MUCH!!!

Sm
Review №30

Customer service was on point and my point of contact kept me well informed during the process. Highly recommend this location. Thanks again for making my truck look like there was no accident. Two thumbs up!

La
Review №31

Great experience with Bren today! She did an outstanding job sharing her knowledge and providing an efficient solution to fix my vehicle.

Mi
Review №32

Performed Excellent work in a timely manner. Could not be happier with the results or the customer service I received. The Wakefield location was professional and courteous and I will definitely return if I ever get into an accident again. They made the process easy which I truly appreciated !Thank you!

Br
Review №33

Easy to work with and very organized. Car rental onsite. Car was ready on time.

Jo
Review №34

I recently had my vehicle sent to Caliber Collisions Wakefield location after a front end collision with an unfortunate animal. When I dropped it off, I was immediately met with an individual who greeted me, sat me down and described their process, and then walked me back to do an initial inspection of the car and the damage. He explained everything as he was doing it, including their time frame. I left in my rental, completely at ease. I received notice the next day that Tiffany had been assigned to the work and she and her mechanic (cant remember his name but hes awesome) had fully inspected the vehicle and had already contacted the insurance company. Tiffany kept me in the loop the entire time and even notified me of an issue that was initially hidden. Her expertise and professionalism saved me a lot of money and future headache. She made sure everything was completely back to normal and I was totally satisfied. Im glad this location was one of the shops my insurance company partners with. If I were to have a future need, my first choice will be there! Thank you!

Al
Review №35

These guys did such a great job and gave me a great deal. Amy is awesome!

Gr
Review №36

Im sad to say Ive had to visit these guys three times. But each time, they were awesome, efficient, professional, friendly and communicated with me daily on the progress of my vehicle. No one wants to visit a collision shop, but if you have too Caliber Collision is the place to go.

Am
Review №37

Thank you so much Amy for making everything a smooth process! I will recommend you to friends

Ch
Review №38

Very enjoyable experience with Caliber Collision. They were prompt and on budget with their repairs.

Ja
Review №39

These guys were very quick and did a fantastic job on my vehicle!! Extremely Satisfied.

Ry
Review №40

Pratt is the man at Caliber Collision! He has helped me on 2 occasions. Once where I was rear ended and need bumper repair and another where a person scuffed her bumper against my Toyota Corolla.The first time around Pratt walked me through the whole process and was super helpful from start to finish. The most recent time, Friday March 6, I took it in for an estimate for some minor paint repair. Turned out it just could be buffed out. Pratt went the extra mile by grabbing some materials and a hand buffer and was able to get everything off no problems!Anything you need, Pratt is your guy!

Ma
Review №41

I really had a marvelous, great, outstanding experience with caliber collision. The entire team was 100% professional. I’m going to recommend all my family and friends and I think anyone who reads this do the same. Thank you caliber collision, and special thanks to Ms. April of the management team.

La
Review №42

Great customer service from everyone there. Geico, Caliber Collision and Enterprise all worked together to make it a great experience.

Jo
Review №43

I took my Acura MDX into Caliber and they were great. They reinstalled some pin striping that was missing and did the job perfectly. It seems that the management of this busy facility really sets a tone of excellence and that attitude extends out to all the employees. You will not find a more caring, professional and friendly body shop in the greater Raleigh area. Highly recommended!

So
Review №44

This place was great! They take their time to get all the right details and information. On the phone, they are friendly caring and make every effort to satisfy the customer and work with them. Shannon was incredibly detail oriented, thorough, and her customer service was excellent!

Je
Review №45

Top notch service from start to finish! Amazing customer service. The staff were all friendly and very accommodating to any questions or concerns. Bryanne was excellent. She updated me daily regarding the progress of the repairs. I picked my Jeep up today, and not only did it look brand new on the outside, the inside was detailed! Highly recommended!!

Vi
Review №46

Great place to work. All the employees are like family and we all work together to get the job done. We all show our pride in the quality of our work. Here we work hard but we have fun doing it.

Je
Review №47

I have used auto body repair services several times in the past. The team at Caliber Collision were courteous and respectful. They are efficient and excellent communicators. My vehicle was repaired in less then the time estimate. No hidden fees. Worked with the insurance agency directly without my involvement. The car rental agency was on site which was very convenient. One of their employees came in on her day off to meet me so I would not have to wait until Monday to get the car back. The repairs left the car like new. Outstanding service. Highly recommend this company!!!

As
Review №48

My dad asked me to write a review for Shorty because he told me that he was sent to him by God. If he did not help him, he would have still been by the side of the road and far from home today. Thank you so much for your awesome service.

Dw
Review №49

I never write reviews but had to take the time to share what a great experience I had at Caliber! Amy did a great job and the service here is on point. I would definitely recommend that everyone bring there vehicle here!

Ri
Review №50

Many thanks to Amy H. for making the caliber experience a success. Her professionalism, attention to detail and personable attitude takes the pain away from car repairs.

Ga
Review №51

I went to Caliber Collision on a referral. Theyre awesome. Quick answers and quick results. They finished with car earlier than promised. Convenient with the car rental place in the same building [Enterprise]. My car looks even better than it did before. I typically hate going to auto places because theyre often not very hospitable, and you feel like youre getting taken advantage of --- at Caliber, this wasnt the case for me at all.Amy Huggins was my Service Advisor and she took care of everything. Ive worked in Sales/Service for years, so I appreciate good service when I get it. And Im a working dad, so I appreciated her promptness to get things done. Very efficient. Seriously, if you need body work on your car, go to Caliber Collision in Wake Forest.Gary Miller

Sh
Review №52

The Thomas family car is flawless. They did excellent job

Mi
Review №53

Love working here! Amazing teamwork to ensure excellent customer service from the time they drop off until the time they pick up.

Da
Review №54

Friendly staff best one in this areaNever go to the one in Roanoke, Virginia. Did a bad job my car needed more repair bad paint job wheel had a hole in it and steering was off.

Gr
Review №55

Kenny, at the body shop, did an outstanding job to my cars exterior, as well as, the interior. I have never had such a fantastic experience with a body shop before!

N
Review №56

Caliber collision provided me with courteous and professional service. I would highly recommend them to anyone who needs to have their car repaired!

De
Review №57

Needed collision repair work done. Great service from start to finish

Za
Review №58

Excellent service and customer service. Schedule a claim repair through Gieco and had my car inspected, checked in, and given a rental car in less than 15 mins. Everyone was extremely helpful even with special requests. I was kept in the loop throughout the repair. Once I picked my car up I was given a detailed explanation on what was done and I must say as long as the paint job holds up I couldn’t be more satisfied.

Be
Review №59

Caliber Collision is the best! They did great work on my car. You cant even tell it was in an accident and they got it fixed in a timely manner. They even finished it early. Amy Huggins kept me well informed with updates about my car. She was very quick to respond to any of my questions.Jordan Manley

Ke
Review №60

Second time I have used Caliber Collision, fast drop off and checkout of a rental after having Nationwide arrange everything. Easiest and the most worry free auto body repair I have used so far. Kenny B handled the work on my car and did an excellent job. They have earned a customer for life.

A
Review №61

From the front desk to the service department, excellent customer service. I received my car quicker than was expected. Dusty and his team went above and beyond taking care of my BMW. When I received it and saw what they have done I almost cried. Thank you Dusty and your team this is one happy customer.

Kr
Review №62

Great service. My car was rear-ended on Wednesday and I got the car back in brand-new condition on Friday. They gave frequent updates throughout the process. Also, we have two very young kids that have made a mess of the backseat and that was cleaned up too! Truly above and beyond.

Ri
Review №63

Great service!!! Great customer service!!!Who ever cleaned my car detailed the Hell out of it!!!Give them a raise!!!!

Ha
Review №64

Great experience from start to finish. Great work on my car and customer service top notch. Destiny kept me up to date and got my car back to me sooner than expected. I would definitely recommend this shop.

He
Review №65

I highly recommend Caliber Collision for any of your body shop needs. David Marshall did the accident repair for my car and not only did he handle everything professionally, but the work done on my car exceeded my expectations. Ann-Marie and the ladies at the service desk were pleasant and easy to speak with and the repair was completed before the expected finish date. No one wants to have to deal with car repairs, but David made this experience painless and pleasant. Great people providing a great service.

Ja
Review №66

Staff is extremely courteous. Were able to squeeze me in to get an estimate so that I could get the insurance process started quickly!

Li
Review №67

I had two great experiences at this shop, fixing my side-view mirror, and my trunk after I was rear-ended. The process was extremely smooth and everyone was super responsive and friendly!

Ke
Review №68

Our car was repaired at your location. Communication during the process was great. Customer service was fantastic from start to finish.

Sa
Review №69

Everyone at Caliber was so nice. Patrick kept me up to date with the work being done. Bryan Moore was the one to paint the whole side of my SUV. Its looks great and the color is spot on. I would recommend Bryan as a painter and to use Caliber for all auto body needs. Im very happy with all the work done on my Mitsubishi. It did take a little longer than expected but I was ok with it because I had a rental and the work looks great! Thank you to all at Caliber Wakefield.

Na
Review №70

Im very impressed with David Marshall and staff at Caliber Collision. Very professional and friendly. Very quick yet thorough check-in of my vehicle, and great communication every step of the way while my truck was being repaired. Repairs were completed early and to my satisfaction. I highly recommend David Marshall and Caliber Collision!Nancy Pope

Fr
Review №71

Dropped by to get an estimate on a minor issue. Was informed they are so busy that it would be over a week before they could get a look and give me an estimate. I drove down the street to another shop and had an estimate in less than 15 minutes.

No
Review №72

Excellent service. I bright my vehicle in and they immediately began my assessment. The assessment was fair and detailed. That gave me a fair estimate price and time table. The follow up calls were very helpful and my vehicle was repaired far ahead of schedule.

J
Review №73

They were recommended by my insurance. I went in and they scheduled me 2-3 weeks later, holiday season. My car was ready after 2-3 days later, faster than I was told. Mr Marshall was my contact. Very professional and kept in contact with me about everything through email. I had a great experience

Br
Review №74

Everyone was very helpful in getting my wifes vehicle back to us in better than new condition. Amy, was very attentive and always kept me informed of my vehicles status. It was fixed right the first time, and on time. Great job Amy and your technicians! Would definitely recommend Caliber Collision Wakefield with no hesitation!

To
Review №75

Excellent Customer Service! The repair looks great, and our van came back cleaner INSIDE and out than when we dropped it off.😀Front desk staff was prompt and courteous. Kenny the service advisor answered all of my questions, and did a great job of providing me with timely updates. This is not a typical body shop.I highly recommend Caliber Collision.

LA
Review №76

Caliber Collision did a great job of repairing our van. From beginning to end, the process was streamlined and professional. Our rep Amy Huggins kept us up to date on our status through regular text updates. We were very happy with them and would highly recommend. - L. Newman

Ke
Review №77

The service received at Caliber Collision was fantastic. Client service and satisfaction are clearly top of mind as David Marshall did a great job ensuring that I was kept informed each step of the way. The repair job itself was of high quality, and in addition to that, the service technician went above and beyond to take care of another issue with my vehicle at no extra cost. My vehicle was returned to me, cleaned and in like new condition. I would recommend Caliber Collision to anyone in need without hesitation.

be
Review №78

We had a better than expected experience with Caliber Collision on Capital Blvd. Our service Advisor, Tarrah, kept us up to date with repairs and paint job. Our car was done a few days before expected date. We were amazed at the high quality paint and the attention to detail. We will not hesitate to recommend Caliber Collision. Thanks for excelling!

Z
Review №79

Thank you Caliber Collision!! If you ever need repairs, body work, estimates, etc, I would highly recommend taking your car here. The staff were wonderful and I had a great customer experience.The Front Desk people were very polite, professional, and helped me in a very timely fashion! They seemed very busy with other items but they still greeted me with a smile and made me feel welcomed.Patrick Parisi was outstanding! I have been to other body shops in the past where the person who completed the estimates were short or rude. Patrick was very professional and helpful. He kept me posted through out the process of the repairs and when everything was finished, Caliber exceeded my expectations!!Thank you Patrick and your team for a wonderful job!! I hope that I will not need more repairs in the future but if I do, I will definitely head your way!!! Take Caliber into consideration the next time you need work!!

Ca
Review №80

Caliber collision was very accommodating. I was able to drop off my car on short notice, leave town for 2 weeks and rely on them to give me updates. When I returned back into the country Devon was able to make sure I was back in my car even though it was after hours. He was extremely patient and hospitable. I hope I need to have my car repaired anytime soon but if I do I would bring it to caliber collision.

To
Review №81

Absolutely flawless experience end to end. Worked with David Marshall and his team - had constant communication on the status and expectations of our repair. Would highly recommend these guys and not go anywhere else. Second time Ive used this same shop. Same fantastic experience. Super communication, process, felt very safe, car was returned like-new condition and sparkling clean inside. Kenny and his team did amazing work. HIGHLY RECOMMEND.

Tr
Review №82

Good quality, reliable service, and great customer service

Ma
Review №83

My car is in shop being fixed. Very professional staff. Get follow up calls on a regular basis from Patrick describing the progress. Got my car 3 days before estimated time. Great service. Good quality.

La
Review №84

We had to get some paint repair work done on our vehicle. Scheduling appointments for the estimate and the subsequent repair was very easy. The staff was friendly, courteous, and professional. When we brought our vehicle in for repair, we met with Kenny B. so he could verify with us the work they were going to do. It was during this time that Kenny realized there was an error in the estimate we had been quoted. Without hesitation, he acknowledged that it was their error and that they would gladly honor the estimate. At no point did he ever make us feel uncomfortable or guilty about the estimate. Additionally, when we went to pick up our vehicle, Kenny showed us the work that was done and ensured that we were satisfied with it. Kenny was a pleasure to work with, along with the rest of the Caliber staff.Also, when we dropped off the vehicle our son left his school backpack in it. He didnt realize it until 4 minutes before their closing time. I called Caliber and Jessica volunteered to meet us on her way home so we could get the backpack. We greatly appreciated that!!!A+ for Caliber; they went above and beyond!

An
Review №85

The Team at Caliber Collison was fantastic in repairing my vehicle. Especially April Borland. Her customer service was top notch. Will definitely recommend them.

Me
Review №86

I highly recommend Caliber Collision on Capitol Blvd, Wake Forest. My service advisor, Amy Huggins, kept me constantly updated so that I never had to call for a status report. The work was great and my car was completed on time. Happy customer!

Ro
Review №87

It was amazing they walked me through everything and kept me informed everystep of the way with text alerts, excellent customer service not to mention my car was back to me in less time then was estimated. The work done was amazing you couldnt even tell and the I love that the work came with a warranty.

Ng
Review №88

From the moment I walked in Caliber Collision, I was taken care of with great effort and excellent customer service. The front desk was great, my contact was David Marshall and he was excellent, even the guys at Enterprise Rental ( who were next door and very convenient) were very accommodating and knowledgeable. I was given status updates by text and I felt very comfortable leaving my car there. I have never been in an accident and I was very pleased with my service thru Caliber. My car was finished in a timely manner and the quality work was great. I have already recommended them twice and they have had the same excellent service.

Da
Review №89

We had a great experience at Caliber Collision. David Marshall made sure we were well taken care of and our truck was fixed and ready when promised. This is our 3rd experience with Caliber and every time, the service has been exceptional! We highly recommend Caliber Collision!Thank you Caliber!Todd & Dawn Bordeaux

Ma
Review №90

Caliber Collision is one of the best repair shops I have ever been to. They have great customer service and understand your every need. Shout out to Patrick Parisi for doing an amazing job about keeping me updated on the repairs of my car. You went above and beyond and I appreciate your service to the fullest. You ROCK!! I would recommend Caliber Collision of Wake Forest to anyone that needs repairs.

Mi
Review №91

Betty was the individual I interacted with about doing an estimate. She was very nice and courteous. My advisor was Kenny and the two of them were outstanding with assisting me and making me feel comfortable. I have no problems coming back to bring my daughters vehicle in for repairs, recommending others and doing any future business. Thank you so very much!

jo
Review №92

Great service! Amy got my car repaired right and on time.

Mi
Review №93

These guys are absolutely fantastic, and I highly recommend that you take your vehicle here in the event of a fender bender. They were very courteous, calling me to update on the repairs along the way, and even got it done a couple days early. They did an excellent job replacing the front bumper, and the paint job was perfect. I was really looking forward to getting back into my car and was surprised to come back to it with the interior all cleaned up, as well as the engine and door jams. She almost looked brand new!

Ja
Review №94

My wife had gotten hit by a tractor trailer on your left mirror, thankfully that was all.We had made an appointment to drop off her car. They painted and even though just side mirror the paint matched perfectly, we were amazed at the quality and the professionalism of the business.

Pa
Review №95

Caliber Collision did an excellent job restoring my car back to its previous state. Looking at it today you cant tell anything was ever done to it! The staff were easy to deal with making the process pleasant as well as convenient. David Marshall helped tremendously and constantly gave updates on what was going on, how much progress had been made, and when my car would be finished. David, as well as the whole staff, at Caliber Collision was great to work with and we will certainly be back for future needs!

Je
Review №96

Timeliness of getting my car in, assessing it, and getting it back to me was outstanding. Amy was first class in her keeping me informed as to the repairs and answering all my questions. This is not my first time utilizing this organization and I do so because they are excellent in all aspects of care and repair.

Ja
Review №97

Excellent customer service throughout entire process. Kenny Barefoot was wonderful and provided me with updates on the status of repairs to my vehicle. Repair was made expeditiously and looked awesome! I will definitely use Caliber for any future needs and highly recommend them. Thank you for making this a pleasant experience!

Sn
Review №98

This place is great. My wife and I unfortunately crashed our vehicle. Dale was great and gave us an estimate, unfortunately too much damage was done and it was a total loss. Rather than rush us out of the lot Dale allowed us to keep the vehicle at the establishment until we could find someone to purchase and tow the vehicle, without charging us to keep the vehicle at Caliber. This was really helpful because this was a huge financial hit for us loosing the car. Dale was real friendly and caring throughout the whole situation and we really respected that. Dave also came over and helped us take the license plate off our vehicle when we sold it, he was another nice guy who made us feel welcomed. I really recommend this place to anyone looking for an honest establishment that will take care of you and your vehicle. 5 stars for sure. Thanks for the help!

Da
Review №99

My car was in for about a month after being involved in an accident. Amy was great at keeping in touch and letting me know about any updates on my vehicle. They were very professional and made sure everything went smoothly. After getting my car back, it looked brand new. I seriously cant say enough about how happy I am with their work. I highly recommend them!!!!

Cj
Review №100

Great people 👍🏼 Great job 😊 Happy to be apart of such a great family ❤️ #CCThaGang

Information
100 Photos
100 Comments
4.7 Rating
  • Address:10112 Capital Blvd, Wake Forest, NC 27587, United States
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible restroom:No
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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