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Capital City Auto Body Inc
10008 Capital Blvd, Wake Forest, NC 27587, United States
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Capital City Auto Body Inc
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Da
Review №1

I drive a rather odd colored / Special Edition Challenger..... Its in the style of the old 70s paint scheme. Meaning.... the color doesnt exist in the natural rainbow. - I got a basketball size dent right in a really bad spot. - I lost sleep KNOWING that there is NO WAY, they will match that paint. They did. I mean perfect. I mean I got up with my nose on the stuff and its perfect. Couldnt be happier with the work. Dent was right above the wheel well.

Ri
Review №2

WOW! what can I say? Capital City Auto Body is absolutely amazing. My car suffered from a massive blow and the result was a serious dent located on the driver side door and the same side passenger door. I was looking all over town for repair shops that were affordable and could get the job done fast. I was recommended to Capital City Auto Body and I had a wonderful experience. Front desk worker that goes by the name Rachel has excellent customer service skills, as long as she is there they will never lack in that department. Furthermore, their prices are Affordable and they are truly great at what they do. If you are looking for quick service, affordable prices, and great customer service, than this is your place.

Ch
Review №3

This is a local, family operated business. They do everything to make your repairs a positive experience. Travis handled my tailgate repair from video with his Allstate contact to (surprise) detailing the entire truck. They arent just another great company in Wakefield Junction.... They are our neighbors.

Ro
Review №4

My coworker referred me to Capital City Auto Body earlier this year, and Im so glad she did. After a pretty bad hit, my car looks and runs great. Also, Travis did an amazing job keeping me updated and provided more updates than my insurance adjuster. I hopefully wont have to come back for a while, but I would definitely recommend this shop to anyone.

Pa
Review №5

I was rear ended recently and needed my car repaired. The insurance company wanted to send me to a particular body shop, however I chose Capital City based on their reviews. It was the best decision I could have made. From the time I arrived until I picked up my car once the work was completed, it was smooth sailing. Rachel was so unbelievably easy to work with. She took the time to explain everything to me. She spoke with the insurance adjuster to set up my car rental and with the rental company to secure a vehicle for me. Even took the time to drop me off at the rental car company. Rachel kept me in the loop throughout the process with phone calls to let me know what was happening.The work performed was immaculate, my car looks great. They did an amazing job. I am very happy that I followed my instincts and took my car to this family owned business. Not only do they do exceptional work, but Rachel is fantastic and truly knowledgeable. 😊

KE
Review №6

I had a GREAT experience with Capital City Auto Body! I had a dent on the side of my car and after taking it to several places and getting outrageous quotes, I was almost ready to give up. Capital City Auto Body gave me a reasonable price to fix my car and they were able to fix it within two days. I was also pleasantly surprised to see that they had completely cleaned my car inside and out. Rachel and Travis were extremely professional and made the experience seamless. I would highly recommend!

Ma
Review №7

The staff was very friendly and very helpful. The work was done very well and it was finished ahead of schedule. I cant recommend this place enough. They were fantastic from beginning to end.

Gl
Review №8

Travis took charge of the needed body work and handed all the extra items need to complete the job of repairing my specialized work truck van, the utility box on my truck was all special order and Capital Auto Body was the only shop in area that even knew how to work on it. Capital Auto Body coordinated everything and kept me posted with updates on the project. Travis even worked out getting my truck lettering and logo covered by the instance something I wasn’t aware of that the insurance world cover.I strongly recommend Capital Auto Body, Travis and the whole crew there were great to work with.My truck looks Great, good as new!

Di
Review №9

Rachel and Travis are awesome. Great work. Great attitude.

Br
Review №10

I brought my Genesis in to Capital City for a paint repair, and I could not be any happier. The customer service was exceptional (thanks Rachel), and the repair was flawless. Not to mention they got my car in and out in less than 3 days. I will most definitely be using their business again!

An
Review №11

Top notch team. Worked with me to make the most cost-effective repairs. The repairs look PERFECT - better than when I bought this car. They detailed the interior - again, looks better than when I bought it. I cannot recommend them enough, and will be back (hopefully not soon!!) if I ever need their services.

Jo
Review №12

Travis & Rebecca are amazing, top quality work and so easy to work with. They took all the hasel out of my accident, my car was dropped off and I was called when ready. It looked so good you could never see where it had been damaged.

Ju
Review №13

Rachel and Travis were very helpful and professional throughout the entire process. Their team of associates did amazing work and I highly recommend them for any body work for your vehicle.

Sa
Review №14

Stayed in contact and did what they said they would

Ma
Review №15

From the start, I knew these guys were the team to go with. From the very beginning, they were professional, courteous, understanding and thorough. They were patient and super accommodating. They called at each Interval of the repair to keep us abreast of what was happening. So gracious, so kind. I will recommend them to anyone. Thanks to u all for a job very well done.

D
Review №16

Ive had 2 vehicles repaired at Capital City Auto Body and Im very pleased with their work. Great quality, reasonable prices and on time service. This is my go to shop for any future repairs.

Jo
Review №17

WOW...Capital city Auto Body Inc. They do excellent work there. The owner Renee of the company is very knowledgeable about her job. And besides the excellent work they did to repair my vehicle, Renee gives you such a hearty handshake it just gave me the confidence that they were going to get my problem resolved. I HIGHLY Recommend Capital City Auto Body Inc. To anyone with the need to get the repairs done right.☆☆☆☆☆ all the way. 👌

Ke
Review №18

Travis and his team are awesome. They are efficient and willing to listen to your concerns and work with you. Definitely recommend Capital City Auto Body.

Ma
Review №19

Wow! Capital City Auto Body is amazing! Great people, great quality work, great value and just a great experience. This is the only place I’ll go for paint and auto body work. They went above and beyond what I could have expected and made my old truck shine again!

Lo
Review №20

Travis and his team were just great in repairing both of our cars. Great service, outstanding work and a reasonable price. I will NEVER go anywhere else. Wonderful people to do business with.

Ah
Review №21

Ive been using Capital City Auto Body for over 10 years. They are, by far, the best body shop in the Triangle area. They are problem solvers and truth tellers. They provide detailed and accurate estimates for all scenarios. Rachel and Travis are excellent trouble shooters and will always do everything in their power to help their customers. Whether the work is being paid for by the insurance company of another party or whether you are coming out of pocket to fix something, they will work with you every step of the way. CCAB is excellent at providing options and exploring scenarios to help the folks that come through the door. This is a family business that knows how to treat people. They value your time and wont waste your money! I would not consider taking my vehicles anywhere else.

Je
Review №22

Capital City Auto body is the best auto body shop around. I hit a deer and they were able to get my car in and fixed in a timely manner. They went above and beyond to keep me informed during the whole process. Rachel was very efficient and all the staff there took great care of me. Would highly recommend and will use them for any future work I may need.

Ri
Review №23

I had my Honda CR-V hit and needed it to be repaired and decided to use Capital City Auto. I am so so happy that I chose them. They were so friendly and so nice! And you cant even tell my car was ever hit. If I ever need another repair I would for sure go back to them and will recommend them to my friends and family. If I could give them more stars I would! I love supporting local businesses and this is a great one!

To
Review №24

First and foremost, anything negative I say is solely towards the insurance company(National General). I was hit by youngsters on New Years and it was clearly their fought. Now when an adjuster came to my home to quote my damage, he severely shorted me. I have seen my fair share of damage on cars and was quoted less than $1,500. 4 years ago I had less damage and was paid double that amount. The insurance company did not want to pay for my head light, bumper, etc. By law you have to fix my car back the way it was(indemnification). I have a state insurance license so good luck for any adjuster trying to pull a fast one. The insurance company did not want to pay for an OEM fender but an after market. They did not want to fix my bumper in 2 places. Capital City Auto had to BEG National General Insurance for $20 for new brackets on the bumper. Really?!? They also did not want to pay to spray paint my whole front bumper but just a partial. So it is their fought my car is damaged but they do not want to pay what is due? It took two weeks to get my car back(insurances fought) and capital city auto were very courteous. Renee(owner), Rachel (daughter), and Travis were professional and went to the ends of the Earth to make sure the process was smooth as possible. Renee literally pulled all the stops and when the insurance company refused to pay or only want to pay for aftermarket/used part, Renee made sure I got the RIGHT OEM parts. Capital City Auto Body deserves 6 stars with type of customer service and going above and beyond. I never want to go through this ordeal again but if I did, I definitely want Capital City Auto Body to take care of me again. Please support Renee and her business. We need more people like her and her employees. Thank you.

Ni
Review №25

Couldn’t be happier with the service provided. Travis and Rachel were both really nice; they offered reasonable prices and excellent service. In addition, I got my car fixed in just 2.5 days and it looks brand new. I would recommend this place! Great Job!

Ch
Review №26

My work truck was decimated in a no fault of my own accident with a fedex box truck. Rachel had her tow driver at my house before the end of the day to grab the vehicle. This was on a Friday afternoon. She had an estimate of repairs by noon that Monday. I got verbal feedback from a few other collision repair places and they said by the next Friday I would get an idea of where I was at.... Rachel and her crew at Capital City are beast mode, and all of this during a “pandemic”.Thank you guys!

Jo
Review №27

Like the other reviewers Travis and team at Capital City Auto Body are fantastic. I have a high-end Jeep Grand Cherokee and needed some dents fixed on both sides. Travis was very helpful walking me through the process and helping me understand some of the work. When I came to pick it up not only was the body work perfect it was also fully detailed. The team is professional, very helpful, nice and top-notch at what they do.

Wi
Review №28

Outstanding service...beyond satisfied with how my car was returned to me after hitting a deer and destroying the front end up my car once it was finished you couldn’t even tell it was hit. Car was also detailed once finished. Rachel was very polite, honest, and kept in contact me the entire process. I’d recommend this body shop to anybody!

Ro
Review №29

Hands down best place to get your car painted. The family owned business takes pride in what they do. They painted my fathers 1989 jeep truck. The whole thing was done, front to back and even after about 4 years, it looks great. They are honest, hardworking, and do a great job. Oh, and the price was fair for all the work they did.

St
Review №30

They helped make my auto repair smooth and effortless. They dealt with the insurance company so I didnt have to. Super nice folks. Would definitely use them again.

jo
Review №31

I took my vehicle in to be assessed for damage and get a quote, have never had service that made me smile but Rachel did so, this family owned/operated business makes you feel like family when you are there. Renee, Travis, and Rachel all helped me at different points and all gave GREAT service and advice. In the end, my car had to be totalled so I was not able to complete the repair as vehicle was just turned in for scrap. Based on their service, I recommended them to two other friends (one of which posted their positive experience also-says a LOT in this day and age). Both reports were as positive as my experience AND the friends I recommended to them said their repair work was flawless (including body work, repair and paint match).These guys (and gals) do a phenomenal job and treat YOU like family. Thanks for the refreshing experience!!

Gr
Review №32

I cant say enough about the wonderful experience I had bringing my car to Capital City Auto Body. Travis, Rachel and staff are just fantastic.They not just very professionaly repaired my car after accident, but also made the whole process very smooth and easy. My car looks as though it never happened.The best body shop service I have experienced so far. I could not be happier and would definitely recommend them to all my friends.

Jo
Review №33

I recently needed some body repairs to my truck and decided to take it to Capital City Auto Body after seeing their signs on Capital Blvd. I called them to make an appointment for an estimate and was told I didnt need an appointment; to just come any time. I met with Travis Jones and I ended up leaving my truck there after receiving a very fair and reasonable estimate. I had my truck back and looking new again by the end of the same week. Dont be fooled by the all the high priced auto body shops in the surrounding area. Give Capital City Auto Body a shot. I highly recommend this family run business.

Ga
Review №34

Had insurance work to be done on the front right, rust spots on the front left, and a corner crunch on the back right. Insurance estimated up to seven days just for their part. These guys had it all done in three days and it looks amazing. Dont be put off by the less than glamorous offices. These folks do excellent work.

Ch
Review №35

I cant say enough great things about my experience with capital city auto body. Travis was fantastic and took the time to explain what needed to be done and was very friendly throughout the entire process. He said the repair would take about four days... They got it done in 2.5 days. The work was phenomenal and very cleanly done. I was extremely impressed. To make things easier they even have a deal with enterprise to secure you a rental if needed. Couldnt be happier with the service and work they have done to get my car back to me. I cant speak to how good other body shops are and I wont be finding out as if I need any body work done in the future Ill be going back here. Thank you to all the staff at capital city auto body and keep up the fantastic work!Sincerely,Christopher Smith

Di
Review №36

Excellent service and honest. They work with you to complete the repairs with what your insurance will pay.

Ro
Review №37

The owner Travis is a very hospitable person. He showed me everything that they were going to replace and provided various orice points for whether i wanted to do all repairs or just enough repairs to get the car on the road. I decided to go with repairing everything to the car. The price was a little over a thousand cheaper than other body shops. On top of them being cheaper they also provided very quick service with getting all of the repairs finished within 4 days. The painting of the body parts came out really well and the car does not look like it was in an accident. All in all this is the best place to go for car repairs.

Jo
Review №38

I received two quotes to have my husbands car fixed. I used Capital City Auto Body, not just because they were $1,000 cheaper, but it was a family owned business. The owners really seemed to care about the customer. They did a fantastic job on the car. It looks brand new.I would highly recommend Capital City Auto Body to anyone who wants professional work done.

La
Review №39

Really great service and workmanship on the repairs not to mention the quick turnaround as well! Couldnt be happier with the service I received from Rachel, Travis and Renee. Great family owned local business and I highly recommend them to anyone who needs auto body repairs or painting!

Ga
Review №40

These guys do exceptional work. My family has been taking our vehicles there for years. I personally have had them do work on two of my vehicles, one of which was twice. They go above and beyond to make the car look perfect and work amazingly with insurance companies and rental car agencies. I highly recommend giving them a call.

Ta
Review №41

Renee and her crew are awesome they have assisted me on some of my equipment and I could not be happier with their work. They go above and beyond and always leave me happy. I am happy to have this business to business relationship.

KA
Review №42

Rachel and her team fixed my car within 2 days and the customer service I received was out-of-this world. They even drove me home after I dropped off my car with the tow truck. Fast, courteous, competent and reasonably priced! Almost looking forward to needing body work in the future! LOL Thank again Rachel!!

Ch
Review №43

This was our fourth time using Capital City Auto Body, and they are the best. We were hit while traveling in New York and Capital City work with the other person and both insurance companies. They made the whole process easier. Plus they washed the entire car when the only repair was to the rear of the car.

Fr
Review №44

I can’t be more happier with the service and care I received from Travis, Rachel. They worked with us with everything. When I picked up my car, it was amazingly clean and detailed. I would recommend Capital Auto Body for any paint or body worked needed.Thank YouFrank Trocchio Wake forest NC

Ja
Review №45

Had a scratch on my explorer and got a great quote from these guys. As soon as it is fixed I will post a pic. Very friendly.

Wi
Review №46

How could you ask for better customer service and workmanship?

Ge
Review №47

Learning the management was difficult, but now knowing them better it is a great place. They do a very good job.

pa
Review №48

Rachel and team done an excellent job on my automobile. theyre the greatest people in whole wide World

Ph
Review №49

Hands down the best Auto body shop in the area. Awesome customer service. I couldnt be happier with results and the price....The whole Team rocks!!!!!!!

Wa
Review №50

Outstanding quality body work here. They painted and replaced the bumper cover on my BMW. The work was without flaw and the price was very reasonable. Thanks!

De
Review №51

Does very good work

ka
Review №52

Last year I decided to have my 2000 chevy pickup repainted. I got several quotes from other body shops, which by the way, were rediculous in price. I stopped at Capital City Auto Body and talked with Rachel and Travis about doing my truck. They took their time, took the panels apart and did the job right. The price was realistic, including a sprayed bedliner and they have been very courteous. They are a pleasure to do business with and I highly recommended them to my friends.

Ji
Review №53

Fair, honest and excellent service/repair.Analyzed the damage to our CRV and provided options and a very fair price.What more can anyone want.

Co
Review №54

This place does good honest work at a fair price.

Fr
Review №55

Great body shop, got three estimates and they were by far the most reasonable

An
Review №56

Wonderful staff and very honest, really put customers first. Looking forward to future business with then.

Ch
Review №57

Great customer service, competitive prices, and excellent work. Thank you.

Mi
Review №58

Top notch service and craftsmanship

Information
100 Photos
58 Comments
4.9 Rating
  • Address:10008 Capital Blvd, Wake Forest, NC 27587, United States
  • Phone:+1 919-556-2121
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:8:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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