The stylist was Awesome and took the time out for ME. And I really appreciated it.
Way overpriced for the services, I got my hair colored, and it barely even looks colored I feel like paid basically 200$ for no reason. I got a bleach and then a color, but its horrible they didnt even try to achieve the color I wanted. 😒
Staff went over and above. Helped me out with several services and products. Very clean, well set up for looking for what ever products you want.
Oh my! Brianna is the BEST stylist I have had in years! She is not a hair stylist she is a hair Artist! I have short and thin hair and she knew exactly what to do to give my simple short cut style and volume. She took her time and paid attention to what she was doing …. No silly chatter distracting her! So happy I found her!
I will always come here, Chris is the BEST hair stylist I have encountered. He truly has a passion for it and it shows. I give him ideas on what I would like and he takes it and turns it into something better than I could imagine. I had damaged my hair over the pandemic and he has truly brought it back to life. The customer service throughout the salon is wonderful and the prices are unbeatable. 10/10 recommend :)
Friendly, polite, and professional. Brooke is a terrific stylist, and the store carries some great brands.
Staff is always so friendly here and Brooke Warrick is hands down the best hairdresser I have ever had.. definitely recommend!
Brooke is the best! Awesome service always, and respectful andprofessional staff.
Wife found a good deal on mascara so everyone is happy.
I purchased shampoo, etc.; and because of my back problem, the sweet redheaded girl who got my products for me also took them to my car. I often wonder where Beauty Brands finds such exceptional employees.
Great sale going on now..
Havent had my hair done professionally in a while but I went in and everyone was very friendly and professional. Daniel was great and very helpful. Will be going back..
Cool place, a lot of products. Staff is very knowledgeable about the products. They offer messages, I am going to try that next trip. Products are kind of pricey unless you catch them on sale. Over all it was a good experience.
Brooke was amazing as always. Store was neat and clean, all staff we encountered were friendly. All covid-19 precautions were being taken. Highly suggest checking them out, make a hair appointment with Brooke, tell her Hopi sent you!
Love this store!! Great products and prices!!
Every staff member has a genuine personality with a positive attitude! Since the re-opening, this team has gone above and beyond to make sure we are satisfied to the fullest. Chris is my stylist, and I have learned so much since our first meeting. He is so knowledgeable and passionate about his job. 10/10 recommend for all beauty needs.
Friendly staff. A little pricey. One of the girls up front wasnt very knowledgeable saying they didnt carry that brand when I came across it on the back shelf in the middle.
Went in to touch up the balayage I already had. The stylist said it would take around 5 hours to do. Keep in mind I already have a lay out for her to go off of which only took 3 hours to do the first time. I felt like she really was not comfortable doing the balayage, so I said Ill just do a regular hair color. We picked a very pretty burgundy. Took her about 3 hours to dye and blow dry my hair. At the end of it I could see a line in my hair where she did not cover my balayage correctly. It looked like something I could have done at home with $15 and a few boxes of dye from Walmart. Paid over $100 and a month later you can see all the blonde from my balayage majority of the hair dye has washed out. my hair is 3 different colors at the moment. I did not go back to have it fixed because of the fact it was done incorrectly to begin with. On the plus side my stylist was very sweet just needs some more practice.Update. Never got a call form the manager. Do not waste your time here. Pay the extra money and get it done correctly!
The 2 for 15.99 liter sale is fantastic
Love love love chris! Me and him go way back in our teenage high school years so if im recommending him its because he has had years doing my hair back then so when I saw he is the best I mean it honestly book with him!
Staff were helpful cashier was not very helpful went in for one thing and she didnt seem interested in helping found what I needed and left. Pricey but nice products.
Robbie did an absolutely wonderful job both cutting and dyeing my hair! He really takes pride in what he does and seems to view it as a true art form. On top of that, Robbie also has a lovely personality which made getting my hair done even more fun 😊 I couldnt recommend him more.
Donna has been in the business for years. I’ve had the privilege to have her do my hair and she is amazing. She is the best EVER for color. You will be extremely satisfied if you need highlights. No more bad cuts or colors here. See Donna and she will help you bring out your beauty!
Awasome store, knowledgeable store staff. Will go back.
I understand regulations; however, I was refused service because I physically cannot wear a mask at this time being 9 months pregnant with trouble breathing and my unborn child having a heart arrhythmia. The store manager kept citing the city ordinance which went out of effect a week ago and then said company policy. I expected other women to be compassionate to an extremely pregnant woman with two small children but they refused me service. I explained that I tried to buy online first, but they didnt have the products online, and it would have taken me less time in the store to grab my merch than it would have for them to give me fake rules and deny me service. I spend lots of money in there and buy $100s during the liter sale but will NEVER shop there again.
Very helpful and knowledgeable!
Suzy was awesome as always
I understand that we are in a pandemic however I went into this store with a mask and everything just wanting to browse around and they lady act like she didn’t want me in the store!!! Like I dont understand!! Not going to even play the race card but another lady went into the store after me and I specially waited to see if she would be able to shop and low and behold she came out with a bag!! I WILL NEVER GO BACK TO BEAUTY BRANDS AND WILL LET EVERYONE WITH A LISTENING EAR KNOW AS WELL!!!!!!!!!
Good place
Love Beauty Brands! Lots of products, great sales & rewards and their staff is friendly & helpful.
My family loves this location for the products and services. We have to say that the Liter Sale is AWESOME. I also use there salon services and they are outstanding and very professional. They do great work. You will be greeted the very minute you walk in the door. You will also be offered help to find a product or if you need help deciding on a product for your needs. I recommend this location for beauty products and salon services.
I made an appointment for a lash lift. They called me literally 30 minutes before my appointment and told me that they didn’t have the “supplies” to do it, and they didn’t know when they would. Super disappointed as it was too late in the day to get in with anyone else. I would have been a first time customer, but I won’t be coming back.
Helpful staff helped me find the right product.
They were real nice and professional. I will be coming back to cut my hair there.
Robbie is the best. Have been getting him to do my hair for 20 years
Friendly staff, excellent place for full salon services and beauty supplies. Salon services are reasonably priced but some beauty products seem costly. Even so, they have great sales and a good loyalty program that you dont have to keep up with by yourself. See Monica for great hair care.
Just started using Amber for cuts and color. Shes very experienced and listened to what I wanted to be sure she got it right. I noticed many of the other staff came to her for pointers, so I know Im in good hands with her. Also, the staff in the retail area are very friendly and helpful.
My review is specifically about Monica at beauty brands as I cannot speak to anyone else there.Monica was AMAZING! My hair was perfect and exactly what I wanted! I showed her two pictures and she got it spot on. I have long hair and dont normally like to cut off more than 5 inches at a time. Monica actually listened and said she would be able to get all the ends off with only taking 3.5 to 4. She also believed me when I said my hair looks very choppy when my layers arent long.I am new to the area and was nervous about finding a new hairstylist. She was friendly, on time, and honest about my hair. I will definitely be going back!
My experience with Brooke was perfect the first and second time! I love how she listens to what I want and never rushes!! With both of my appointments I left the salon very satisfied!!
Perfect final sale and good products. I love my crew shampoo
I got my nails done here. Decent job, just a little more than I wanted to pay. Friendly people though!
Best massage I’ve ever had wade did such an amazing job! If your looking for a good massage I wouldn’t recommend anyone else
For short haircuts, Emily is A+++!! Got recommended by a friend and was a lil hesitant because its hard to find someone who can cut short hair well but Im so glad I went!! Super nice, amazing at what she does! Best haircut Ive hair in a long time; will definitely be back!!!
My wife goes regularly to shop and get her hair done for special events. Prices are on the high side but they do a great job. Worth the money.
I had a HORRIBLE experience with another salon on Sunday that was supposed to do my hair and make-up for my maternity pictures & when I showed up crying at Beauty Brands asking if there was anyone that could style my hair, Donna and the staff went above and beyond! They were wonderful!!! I honestly cant thank them enough & I will be back for sure!
Aubrey saved the day! After a booking nightmare at the new Ulta I came in so upset and hoping they could get me in without an appointment, the ladies where SO helpful and really worked hard to get me in! Aubrey is a master stylist but did such a great job at my color and cut. For the rest of my time in Waco I will be trusting my red locks to Beauty Brands and avoiding the Ulta here like no other!I wish they had a larger selection of cosmetics but whatever.
Great customer service. Very knowledgeable staff. Great haircuts!
It was a great place for my wife and girls to get their hair cut and get their supplies, but now its closing
Emily is a great hairdresser. Ive never had a bad experience at Beauty Brands
Janelly is the best eyebrow artist Ive ever known! She takes her time to do a great job.
Every time Ive visited they have always been helpful, knowledgeable and friendly!
The stylists could be more consistent especially with frequent male customers
Staff was rude. Wouldnt recommend to anyone. If you want quality and good service just go to Ulta.
Daniel was very kind during the 4 hour process of tameing my hair.
Aprill does a great job every time and I always leave feeling good. Great personalized service.
Great deals if you bring coupons and sign up for rewards. Great products.
Great I love this store they have so many nice items to choose from I love shopping here
First time going there was pretty cool customer service was great and they asked if you need any help if you was looking for something that help you find it was great
I had a haircut that turned out horrible and called later that night after I had had a chance to shampoo and actually examine the cut. I call the salon immediately and went back the next day and it was fixed and looks great
Great customer service 😊
When Im back home, this is where I go to get all my shampoos, conditioners, soaps, etc. Im a huge fan of the Hempz brand and I know everytime I walk in, theyre going to have what Im looking for. They also have a great salon here. Come see for yourself.
I love coming to this store because everyone is so nice and helpful and they have so many options on products.
Great sale right now on shampoo and conditioner liter sizes. Good service and quick checkout.
Chris is GREAT!!!!
Clean and well lit. Love the liter special.
Great place for my wife to get the things she needs
Good variety of beauty supplies, regular based sales, friendly customer service, April is the best.
Joe is great with my lashes
I had a salon appointment and the stylist Anna did a great job
My fiancé and I had an awful experience here. We both had our eyebrows waxed by a blonde stylist named Sam and she waxed them so thin that it almost appeared that we didnt have any eyebrows. I wouldnt be so harsh if we had not specifically told her not to wax them too thin. This happened to me not once but twice at beauty brands. Do not pay for beauty services here unless you want a cheap and rushed service.
Great place,sad it closed
It was an awesome place got a great haircut from the Master Stylist Robbie Dodd
I booked my wife an appointment yesterday for Christmas and had her tell them exactly what she wanted. We are from out of town. They asked what her hair color was, what she was going for, etc. We arrive early and Anna already has an attitude, passively asking what she wants like we were inconveniencing her. My wife tells her she likes her hair color and would like something like hers. Anna laughed at her and stated Um this took like 3 sessions. They talked her out of what she wanted because it was easier to do what they wanted. Then after leaving us sitting there for a few minutes, she came back and told her she didnt have time for this today and asked her to come back some other time. AFTER WE HAD ALREADY SCHEDULED. She told us the people up front that scheduled her know nothing about hair. We then stated that we were from out of town and couldnt come back because of our work schedules, she kept coming up with excuses until finally telling us she just didnt want to do it. Everyone there treated us like we were such a burden on them. Whats funny is my wife has always used this salon and this same woman took 2 hours on a trim, sounds like theyve been slipping for a while, this is the final straw. Terrible, terrible business. We will NOT be returning and will not recommend this place to anyone.
Can usually get what I need. Staff is usually pretty attentive and helpful.
Great store did some Christmas shopping.
Went in looking to start fresh with upgraded makeup and didnt know where to start. Naomi walked up and greeted me and offered to be my guide. Well she was wonderful. She gave me options to see what I liked and what I thought looked good along with her own reccomendations. She wasnt judgemental and was patient with me. I felt at ease and it was the first time in a long time I felt comfy at a makeup department store. I am glad I mixed up ulta and beauty brands. I am now a sold customer to beauty brands! Thank you naomi!
I had an awful experience in the salon at this location. I went in for an eyebrow and lip wax and left very disappointed. The woman who did it for me hardly talked to me at all, not even asking my preference in terms of brow shape etc. She was so rough and careless with my skin that I was very red and splotchy. Once she was done, she inspected her work and told me that my eyebrows were likely to scab up. (which has NEVER happened to me in my years of getting waxed). She asked me over and over if I was on any type of medication that would cause this. I told her no several times, but she was adamant that this was the cause for my skin to react this way. I received no apology for this happening or advice on how to heal it. The skin around my eyebrows is now SORE. This is completely unacceptable for a salon. I will not be returning for waxing services and highly recommend that you do not either.
Amazing service! Sad they are closing down!
Will never go back! I came in from out of town and wanted to have some quality time with my mom. We made an appt for pedis on a Sunday afternoon. We walk in and NOT ONE CUSTOMER was in the store. All the employees were standing around the desk talking. One person greeted us while the others refused to make eye contact. We stated we had an appt and every one walked away. We just stood there like dummies until some guy said let me see where they want you. He didnt introduce himself and he never uncrossed his arms appearing to be bored and bothered. Since my mom had a pedicure here before she showed me where to go. Everything was off as if they had no clue we were coming. Nothing was ready. My mom specifically told them we were getting shellac pedicures. They acted like they had no clue. I live in a big city and get shellac all the time at different places and no on seems like its a foreign concept. Some girl walked in again, didnt introduce herself, acted like we woke her up from a nap and started having a bad attitude about me getting shellac. She never even attempted to set up she just started saying its going to be $10 extra for this, $5 extra for that, another $10, blah blah blah. So itll be $77. Again, I get these all the time and the most Ive paid is $60 (without tip). She obviously didnt want to do it so we said fine well just go somewhere else. They all said, Okay! with excitement and walked back to their holes. We were also looking for some beauty supplies so my mom took me to Sephora which was packed. This type of poor customer service, attitude and ineptitude is why Sephora was busy and we were the only idiots naive enough to go to Beauty Brands. My mom lives in Waco and said she will never go back. I definitely will not be coming back either.
Best mani & pedi in Waco!
The Clear Lake one closed, and so I called and they put my products aside to make sure they be available for Nov 24 purchase since I had driven so far.
Gonna Miss them...
I got my nails done, and while doing so, found that a lot of customers are return customers and know the employees very well.
Awesome place nice people
My stylist Brooke is the best
Helpful staff, good sales
Great selection of products.
Amazing products and services!
Great service in the salon!
Terrible customer service. I made an appointment a week in advance, and they call me at 7:00 AM day of to tell me that they have cancelled.
Very clean and professional
Lady was very helpful
Has everything in one. Place with a variety of products
Nice store.