I had purchased my chain and cross from this company and had it blessed. When the clasp broke my warranty did covered a replacement, but since it was blessed did not want it replaced. Within 2 minutes Tatiana Wilson fixed it and was back around my neck.Thank you so much for everyone who helped. Fantastic staff!!

01/30/2021 The staff were great and attentive. We had our 4 year old granddaughters ears re-pierced. Highly recommend.

The staff were friendly and helpful which is the only reason for the 4 stars. I would have given 2 otherwise because the selection wasnt great.

Horrible service. Rude employees

Need more white gold. All the cute pieces are in yellow gold. ask the customer before adding protection to their total. Love how they always have good sales

Staff are very accommodating and friendly. They have lots of patience. I would recommend this location. Thank you.

My daughter went and got her ears pierced there this week and right when we walked up, the lady was right on finding put what I want eds offered me other buys, like toe rings, was really good with my little girl when it was time to do her ears.. and had great variety of everything... love this store

The staff is here is very friendly. I like how their display cases are always clean and how I am always greeted when I approach the counter.

Piercing pagoda is a great place to go for all of your jewelry needs I have been going to them for three years now and they never cease to amaze me their customer service is phenomenal and the speedy service is always appreciated.

I bought a chain and I missed placed my receipt. I found it 1 day past the 30 day cash back date, and they were not willing to give me my money back. The girls thought I was 3 days past because they couldn’t figure out that Feb has 28 days in it.

Excellent. And excellent treatment. Thank you. Very pleased