Google glitch! Why cant I give Todd, Brittany, and Melody at Dream Team 10 STARS??!!! They deserve the rating plus so much more for their exceptional customer service and responsiveness. Two weeks after receiving my Tesla Model 3, I was hit in the front by a driver who ran a red light. There went the new car sensation!The Dream Team was the RIGHT solution. My car looks amazing! They addressed all the repair issues and connected with my insurance provider USAA. Today, I received my car back fully charged and in pristine condition. A+++ Operation. If your Tesla needs body work, there is no need to go anywhere else when The Dream Team is available! Dr. E Rivera
Dream Team provided the best customer service experience I have had in years! Let them serve as a reminder to all small businesses as to what that means. Their front desk team, Melody and Brittany, were always courteous and on top of informing me as my car progressed. [Tesla also has a unique to the industry parts management system that emails you as parts ship so you have an idea of progress.] Dream Team managed the entire process with insurance making the experience quick and seamless. Most shops were quoting a wait time of a month plus on just getting my Tesla in for the initial estimate. Dream Team checked in my car and had her back to me in two weeks! I joked that my Tesla went for vacation in Virginia Beach. I picked her up looking as good as the first day I drove her off the lot. They also gave her a “spa treatment,” exterior and interior was cleaned on pickup. Extremely professional team, service, and overall experience. Oh, and their shop is pristine — a great sign of their overall commitment to an elite experience. Thank you all again! Cheers!
Dream Team fixed my Tesla Model 3 better than new. Before the accident, there were unequal gaps in the doors and slightly mismatched bumper paint job, but after the repairs, the gaps were fixed and the paint all matches perfectly. Very well done and they finished 1 week before their projected end date. Very satisfied.
Great business! Friendly, helpful and knowledgeable. They go out of their way to deliver a great customer experience.
How often do you see overall 5 star ratings on Google? All I can say is that they deserve it and I gave them 5 stars just like everyone else. I couldnt agree more with all the positive comments on here. Highly recommended (again!).
Fantastic service. Accurate timeline. Kept me updated throughout the process without me even having to call them! Did a fantastic job on the repairs. Very professional
Went in to repair a door dent on my Tesla, they kept me updated on progress and completed repairs on time. They even charged and cleaned the car too. Todd told me they damaged my window tint and replaced it. The tint doesnt reject as much heat as my original tint, but no big deal, the fact that they had the integrity to bring it up and fix it is what mattered. Price was higher than I expected for repairing a dent but this is what a professional shop should look like.
Todd and crew went out of theyre ways to help me out with my Toyota Tacoma. Excellent work, customer service and all at a reasonable price too! Thanks again!
Their staff is very knowledgeable and helpful.
Excellent workmanship, very courteous, very knowledgeable. Owner took time to explain all the work and answered all my questions without me feeling like I was a burden. He even went above and beyond by checking my non-functioning fog lights (they were not part of the damage), he narrowed it down to a switch which I later replaced. He did not charge extra for that. I recommend this body shop to anyone who asks about where to take their vehicle for auto body repair.
Dealing with Todd, Brittany, and Melody at Dream Team was an all around pleasant experience. Theyre the only Tesla certified body shop in the area currently, so its awesome that theyre very professional and keep a super tidy place. The car looks as if nothing ever happened. Very pleased with their work, highly recommended!
What a truly amazing company and lucky find for me! I was extremely impressed with Dream Team Collision and so grateful for the service I received from them. Their level of professionalism, courtesy, and attention to detail just blew me away!Brittany was super friendly on each call and in person, and Todd was so professional and easy to talk with. He was very thorough in explaining my estimate and was wonderful in addressing all my concerns. The repairs took less time than expected and my vehicle was in perfect condition - it was even washed and vacuumed - what a bonus :) Even though the accident that occurred was not my fault, Im really glad I got to meet some super amazing people and experience such a great company. I look forward to doing business with them again, although I do not wish for another accident :)
Todd and his team were amazing! Everything went off without a hitch and my 9 year old car looked almost brand new when I picked it up less than 48 hours later.
I was rear-ended in my F150 and needed the bumper and tailgate replaced. The service was amazing—from the front desk, to the detailed explanation of the estimate, to the follow up phone calls, to the final product. The entire team was extremely professional, exceeded expectations, and delivered the finished product ahead of schedule. My truck looked just like the day I purchased it—even down to matching the accent decals. It was a small-town personal approach that you don’t see these days in big industry. Highly recommend to anyone who needs collision repair!
Made my car look great after I got myself into an accident. They were quick with the estimate, accurate with the official repair date, provided great updates along with customer service. My car came out looking better than it did when I bought it! They even washed, and detailed inside and out of my car. Best body shop in VB easily!
Wow! What can I say, Todd and his team did a phenomenal job with my vehicle. From the welcome/greeting, paperwork, communications to the repairs was on point. I’m very happy I decided to go with Dream Team and will recommend them to all my friends! They go above and beyond and maintain superb professionalism throughout the whole process. Thanks Dream Team!
From the beginning I was impressed. Very clean reception area and shop. The staff were welcoming, professional and very friendly. The end result of my repair was beautiful. Another thing I loved was the extent and estimate of repairs were reviewed with me before and after. I would definitely recommend this shop to everyone.
Best place in VA Beach to have ANY body work done! Tod gives it to you straight and doesnt bs you like other places do! This business is one of few that care more about the quality of their work than making money!
Great work. Honest, hard working group. Kept me updated the whole way through.
What an amazing company!! Truly no need to look any further, Dream Team Collision is absolutely the best body repair shop in VB. I unfortunately have experienced others and will never use anyone but Dream Team. They make sure your vehicle is repaired to perfection. They are honest, dependable and very hard working and will always go the extra mile to make sure you have a great experience. If and when the time comes that you need a body repair shop for your vehicle you can rest assured you and your vehicle will be in awesome hands.
Truly excellent service from start to finish. They put my daughters mustang back together from a front end collision a few years ago, and most recently my fathers F150 from a rear collision. The end results are perfect! Highly recommend this company!
They communicated with me the entire time my car was with them. I knew exactly what to expect and when it would happen. The quality of the work is top notch.
This is my second time having my car fixed with Dream Team Collision, both we’re at fault accidents because I’m just clumsy like that! They were able to call Enterprise to pick me up and pick my rental car up afterwards. At first, they told me that my car wouldn’t get done until the next week because they had to wait on parts, but the parts came the very next day and they were able to get my car done within 3 days. I definitely wasn’t expecting that. From the beginning with Brittany and Melody, to the end with Todd, everyone at Dream Team Collision are very professional and the quality of their work is exceptional! Thank YOU again for fixing my baby 🤗
The team at Dream Team gave us an amazing experience! Brought our vehicle in for some claim work. From start to finish,the experience was exceptional. The shop was very clean and it was obvious that the employees take great pride in the work that they do! When we came to pick up our vehicle,we were thrilled with the results. They even detailed our car! I would not hesitate to recommend them for body repair work. Special thanks to Brittany,who stayed in contact with us and made our experience more like talking with family!!
My 2019 Mercedes AMG was damaged and I took it to Todd at DreamTeam. This is the first time I had a damaged vehicle returned to as new condition. It looks and drives the same as the day I drove it off the showroom floor. The team here are knowledgeable, helpful, friendly and extremely competent. They care about getting things right and it shows in their work. I cannot thank you enough for sticking with me through this process, I am more than grateful.
Worth every penny! My 2016 car already had many dents and even a big gouge from parking lot incidents and I decided to save up and take it to the best place to make her look brand new. From the initial phone call with Brittany and checking it in with Savannah (awesome front desk people!) to my consultation with Todd, everything was A+. Todd explained in terms I could understand what repairs were necessary and was even able to come in under estimate! My car looks AH-MAH-ZING! The shop kept me updated and made it convenient to pick up my car once it was ready. They offer several ways to pay which was also very helpful. Seriously a very great customer experience and I highly recommend!
Dream Team did a fantastic job repairing my rear bumper, after an unfortunate rear end collision. Todd and Joe were very professional and made the whole process smooth and stress free. The end result was a freshly painted bumper that looked better than new. Another thing to mention is that they will give you a courtesy wash and vacuum. How great is that? They definitely go above and beyond what other guys do and I highly recommend them.
Todd and his team are outstanding and clearly understand how to make their clients happy. The attention to detail, the professionalism and courteous nature of everyone involved should be what other business strive and copy. They have worked on two cars of mine and each one turned out perfect down to the body lines and paint.They understand that customers are the lifeblood of their business and that treating them fairly and with respect is paramount towards growing their customer base. I refer these guys whenever I can and if I could give additional stars I would.
If you require a collision shop look no further!! Also l dont care how small or how big your car is damaged is Please...take it to Dream Team Collision!! Yes... trust me when l say you will receive the best service from start to finish. Highly recommend this company, very professional, wonderful people and every detailed when it comes to servicing you and your car! I was amazed from the time my vehicle was in their hands to the day they handed my keys and car back. Very pleased with their service. They will call you and keep you well informed from start to finish! I received the up most respect and service and so did my car! Thank you Dream Team Collision my car looks absolutely Great!!
Great job and very professional! I highly recommend this team. Nobody ever wants to see their car in a collision, but these folks truly made a difficult situation very easy. Brittany kept us informed throughout the entire process. Todd and his crew did a really nice job on the paint match and each part fits perfect. Thanks for a job well done!
We are repeat Dream Team Collision customers. They were recommended by Jim at Pure Automotive (another 5 star business IMO) when we needed some body repair work done a few months ago. And when our second car got rear ended we only called Dream Team for an estimate. Todd is awesome to work with...he explains everything that needs/may need to be done in friendly, thorough manner. I really appreciate how quickly they are able to get the work done. Our car looks brand new! We will continue to use and recommend Dream Team. Just a great and pleasant place to do business with. Thank you Dream Team!
Great team, great service! Made me feel like I was their top priority with a quick turnaround time. Would highly recommend Dream Team to all my friends and family!
Dream Team Collision took the wheel and allowed me to ride shotgun while explaining the game plan throughout the repair process in more detail than most would probably care to. They cared about doing the job right way, period. Ultimately my front bumper needed to be replaced, and they made certain that the repair estimate from my insurance company reflected the actual parts and work needed. My experience with the Dream Team was worry free from start to finish, and the finished product was immaculate. I highly recommend.
Easy and perfect! Love this shop! Todd is professional, and quick to answer questions and to get what you need done done! Clean shop, even better workmanship. Thier office manager is always friendly and wants to help!! What a pleasure! I have recommended them to everyone I know and all say the same. I found my life long body shop and so have my family and friends!
Being a car guy, I am always at a body shop for one thing or another to just keep things perfect. Dream Team Collision is over the top. Its the cleanest body shop and the staff are just top notch. Their work quality, work ethic, and customer service are just over the top.
Absolutely spectacular work!! I asked around and heard these guys are the best place to have a high quality repair done. I have a GT Silver 08 Porsche Boxster S that I’ve managed to go 10 (!) years without a scratch ... until a deep gouge in the front fender done in a parking lot. Not only is the repair impeccable, but they detailed the ENTIRE car inside and out. It looks AMAZING. Even the trunks were spotless. These guys care about their work and they care about their customers. Very friendly, professional and easy to interact with. Don’t take a vehicle anywhere else but here if/when what you hope never happens ... somehow happens. 6 stars IMO.
Ive worked with many shops before, but Dream Team is my favorite. I always dread getting my car fixed, but Todd made it super easy and painless throughout the whole process. They were happy to work around my schedule and fixed it in less than a day. Great service and quality work. These guys are the best!
Dream Team Collision is the perfect solution for any Company that needs Body work on their fleet. We have used them for our fleet of catering vehicles and their work is impeccable, timely and on point every time. Their staff goes out of their way to keep you informed of their progress. We are lucky to have found them and will continue to use them not only for our companys fleet but our personal vehicles as well.
My experience with Dream Team Collision was nothing less than outstanding!! Todd and his team were true professionals. The workmanship and attention to detail was excellent. The job was actually completed early and was less expensive than estimated. I would highly recommend any body work small or major to this talented group of experienced craftsmen.
I was very impressed with the customer service by the owner Todd and receptionist Brittney. They were very professional and the shop was very clean. I just picked the shop randomly from a list of State Farm repair facilities. They did an excellent job repairing my vehicle and keeping me informed about the status of my repairs. I highly recommend Dream Team Collision and will be a return customer.
Dream team Collision is your One-Stop shop. The entire process from start to finish was quick and easy. My wifes car looks brand new and Im a winner all the way around. Thanks for helping me hit a homerun!
Came for a repair after having someone hit me from behind and push me into a truck... The whole experience from start to finish was awesome and the work was not only top notch, but done two days earlier than estimated! Since it was an insurance job, it didnt cost me a penny, but the pricing I saw was very reasonable. Highly recommended and will be bringing my other car here for some work soon!
Wow!! I couldnt have asked for a better experience. After being rear ended, my insurance company recommended taking my car to Dream Team Collision. Once I read their positive reviews, I decided to go with them for my repairs. They were speedy and their office staff kept me posted on their progress. I wouldnt hesitate taking my car there again in the future.
Excellent customer care and service! They have been more than understanding of my busy schedule as I have had to reschedule a few times! Brittany has been great! I would recommend them to anyone. So glad that State Farm recommended them to me!
I picked up my car today after work and it looked amazing!! This is my second time having my car fixed by the dream team. The work is amazing..just freaking flawless....and they clean the car like its brand new!! I have 3 pitbulls one is white and her fur gets every where. I picked the car up not one sign that I even own dogs lol no fur nor doggy slob on the windows. They shine up the tires ...mirrors...EVERYTHING!! I will never take my car any where else.
Great company and great staff! They truly look out for your best interest and even go above and beyond for people. The receptionist is so friendly! Would recommend Dream Team to any and everyone!
I can’t say enough good things about Dream Team. I was involved in two rear end collisions in one month. Both times, my car was repaired, cleaned and looked like new in a very timely manner. But everyone should watch their You Tube videos. Todd explains how the body shop works, how the insurance claim is written and how other damages are missed, and that is an excellent learning experience for us, everyday people. Todd loves the people he works with and clearly, he cares for their customers. My Son, Jimmy, owner of Pureautomotive Repair, swears by the Dream Team Collision, Inc.
Fixed my rear bumper better than new one. Manager works with every customer explaining all the details. Outstanding service, after repair they comlimentary detailed interior and exterior of the car.
I had a significant amount of work done on the front and rear bumpers of my car - which I am very particular about. They did excellent work with professionalism, courtesy and responsiveness. I would absolutely go back in the future and I cant say that about any other auto shop Ive used for any type of work in this area up to now. 100% would recommend them for any body work.
Had minor damage from an accident repaired at Dream Team Collision. The staff is friendly and inviting and their work is awesome. My car was in and out in two days and it looks good as new. They explain everything before and after repair. Definitely the place to have your work done.
I have been to Dream Team Collision for two separate repairs on my Honda Civic. Both times I got it back perfect and looking brand new again and very clean! They have awesome customer service and were super helpful with all of my questions. I will only take my car to the Dream Team! Thanks guys!
Incredible service! I had a minor fender bender, and within minutes of the insurance company contacting Dream Team, they were calling me to set up an appointment for an estimate. The work was done within a day and a half, and when I arrived for pick up I was pleasantly surprised to see that they had even detailed my car! Someone was there to give me my keys and take me out to the parking lot, show me the repairs, and open the door for me. Top-notch service. I wish every place was like Dream Team.
After a run in with a pole, I took my car to Dream Team for an estimate on the damages. Todd was extremely thourough and detail oriented. We did the work through them and it was excellent. Top quality repair and great customer service. Car looks brand new. Would highly recommend
Professional & extremely friendly crew at Dream Team! I only had to get my bumper replaced, but the quality of labor & paint was great. Not to mention, it only took 1 day to complete.Communication could not have been any better either.I highly recommend!Thanks a lot, Dream Team!
Dream team collision is the best! Not a worry from the beginning to the end. They worked directly with my insurance company and made my Subaru look brand new again! Thanks guys for the great work!
I was travelling through Virginia on my way back to Chicago when I had a collision. There was substantial damage to the front end of my brand new Subaru Outback. I contacted Dream Team Collision and made my way back to Chicago. The customer service at Dream Team was excellent, communicating with me constantly on the status of the vehicle as I was 1000 miles away. They were able to repair the vehicle so it looked and drove as good as new. I cannot recommend them highly enough for both the body work and customer service. Thank you everyone at Dream Team. – Troy G.
My car was recently damaged pretty badly due to a hit and run. Later the culprit came forward so I was able to get my car fixed using their insurance. They were so prompt and professional in handling the situation. They made it so easy for me so that I wouldnt have to go back and forth with the insurance company, everything was handled while I had peace of mind. They stayed in contact with me during the whole process and even finished the many repairs quicker than I expected! My car looks brand new Im so glad I trusted them with my car. They gave me back the car in way better condition than I gave it to them. Thanks so much I will always reccomend this team!
I usually don’t give 5 stars unless it is truly exceptional. Dream Team was a 5 star experience. They did what they promised, they did it on time and they went over above what was expected. If I ever need body work, I will be back.
Took my BMW for some repair work. Dream Team crew were very professional and friendly. And did a great job on my vehicle. Thanks DT!
Dream Team crew was extremely friendly and received great service! They were very helpful and my truck was done quick. I highly recommend!Thank you Dream Team!
Best body shop in town. They give you the 5 star service, and the your car will come back better than it was originally.
They did a great job on my Tacoma! The receptionist was very welcoming!
Very helpful getting me the most money possible from the insurance company for needed repairs. Highly recommend!
Outstanding repairs to my vehicle, professional staff went above and beyond to provide the best customer service
Made an appointment to have the front headlamps on my 2007 Nissan Altima replaced. I provided the headlamps, purchased from RockAuto online. The job requires removing the bumper fascia, grille, and radiator shield. Also aiming the newly installed headlamps. I was extremely happy with the friendly and professional service provided by the Dream Team. They even washed my car! Highly recommended.
So to start, I did not have my car repaired here. I had an estimate done, I started working with the insurance company of the guy who hit me and got the approval and rental and everything ready to go. I called Dream Team as I started to take my vehicle there to drop it off. The lady on the phone from Dream Team told that they could not even start working on my car until January 2nd, 2018 (3 weeks from now). I REALLY wish they gave me that information up front as I would have taken the car else where. The car can drive but it is doing damage to it, but doing so. And the insurance company wont give me the rental for that long, so I have to take a day off work to try to get this all sorted out.
They are wonderful, caring,really nice,got hit twices,they do a great job,and girls at the desk are so sweet
I have never been more impressed with a company than I am with Dream Team! Professional, very person friendly, did a remarkable job on my truck and cleaned it and detailed it for pick up! I will never go anywhere else!
Its like having a brother in the auto repair business. Great service, quality service from start to finish. Thanks Dream Team for turning the bummer of a fender bender into no big deal. 😀
I dropped off my Frontier tailgate for repair. Recieved excellent and prompt service. Highly recommend Todd and crew for any service you may need.
They are so beyond helpful! Answered every question I had with patience and were super friendly!! Efficient with repair as well! Will return!
My vehicle was involved in a vandalism at my home. The next day the insurance company looked at my car, cut a check for the damage to have repaired. I went online to Google local shops around the area and came across Dream Team Collision. Conveniently located near my home which was a plus and the company has an overall excellent rating. I said ok lets give them a try. I was blown away by their work. This company deserves every last 5 rating plus more. My 2004 Kia Sorento doors and paint job look good. Refer everyone that needs body work here and they will not be disappointed. Honesty, good work, and fair prices are hard to come by here in Va and this company has all of the above and then some. Dont think about trying them just do it.
I’ve takin my vehicle to dream team twice, both times my vehicle has came out amazing. My vehicle was in a rear end accident, picked it up today and it looks brand new. I highly recommend dream team collision!
Excellent service and very professional!! The staff was also incredibly helpful and kind!
They did a great job on my car! Professional and courteous. I highly recommend them.
OUTSTANDING customer service! They made what would normally be a stressful process easy and pleasant. Would absolutely use Dream Team again!
Awesome job on body work and paint. Customer service is really good as well.
These guys rock, let them handle your auto body repair needs
I got into a wreck and Dream Team did the repairs to my vehicle. They were so nice and kept me updated the whole time which was really nice because I hate being the person that calls every couple days asking for a status lol. They estimated the 18th for completion and actually got done on the 14th!!! I will go there for any other issues I have in the future and will recommend them to everyone!!
I’m not sure they could have been nicer or more professional. The best I’ve encountered!
They cleaned out my car even when they did not have to. Very impressive service.
Courteous, quick, beautiful work, AND they cleaned my car inside and out before returning it to me. Very satisfied.
Quality Work!! Great People!! Fast turn around!! I recommend Dream Team Collision to everyone.
Hands down the best painter in hampton roads. Excellent collision center that provides itsself on exceptional service and their quality is second to none.
Super friendly staff.
Great repair I will recommend Dream Team Collision to everyone I know.
Great crew with an eye for detail.
Their the best in Hampton. Roads
My car looks fantastic! Great work from Dream Team!
Great shop. Friendly staff.
Honest, on-time, great work!
Great service
Excellent customer service and results!
Friendly staff, exceptional work.
Professional Services.
They are awesome, so helpful and professional!!!!