user
London Bridge Motor Co
2409 Bowland Pkwy, Virginia Beach, VA 23454, United States
Appearance
London Bridge Motor Co
Comments
Pa
Review №1

Great little spot that has always taken care of my car. They personally will go out of their way to check out issues and even drive your car themselves to try to help figure out the problem or issue. If youre looking for a personal, family feel experience, this is the spot. Ive had them take care of car for years now and it runs like new even though its 12 years old! Much appreciate the hard work

Do
Review №2

Great company that does tremendous work! Family owned business that performs outstanding quality of work. I recommend everyone utilize London Bridge Motor Company for all mechanical and body work requirements. You will have peace of mind that your vehicle is in GREAT HANDS!

Jo
Review №3

Have used this company for years as our mechanic for numerous vehicles and have always had great service!!

Pe
Review №4

Every visit is professionally handled with time at the front desk to get a clear understanding of the issues followed up by a call if anything more than initially discussed will be needed. Highly recommend London Bridge Motor Co and my whole family uses them

Ha
Review №5

Great people helped me in my time of need

La
Review №6

Took my vehicle to two other automobile repair shops and London Bridge Auto was the only one to find and fix the problem at a reasonable price.

bi
Review №7

They were so friendly and helpful

Wi
Review №8

Great place at the Beach to see if they can get you car right for you.

Tr
Review №9

Great Service & Excellent Customer Care

Dw
Review №10

Great place to work with. Had a water pump out, they fixed it quick and almost $200 to $400 below what other quotes came in at. They did a great job no issues. Will most definitely use these guys again.

Ro
Review №11

The people here are so nice. They were very helpful. My car was fixed right. They took good care of me an my car. Thanks for everything.

Ka
Review №12

They were polite and did my inspection in a timely manner.

Wa
Review №13

Thorough, Fair, and Honest ...was very happy with the quality of care

pa
Review №14

Great service every time.

An
Review №15

My 2004 Honda did not pass inspection at the dealership due to a faulty left front wheel bearing. They suggested repairing it there immediately for $660. Not wanting to pay for their expensive repair work, I called LBMC. Robert did a test drive right away but wanted to check further by appointment. I received a call early that day and picked it up that evening. The cost was $354, $300 less. I will NEVER go anywhere else for car repair. The people there are knowledgeable, thorough, profesional, friendly, and fair. It is also a Christian business, important to me.

La
Review №16

Have been taking my vehicles to London Bridge Motor for years now. A family owned business. They are very honest, and dont try and gouge you for services that you do not need. I highly recommend them.

An
Review №17

Very friendly service.

Ma
Review №18

During these uncertain days, we appreciate that LBMC is still open to serve the needs of all needing car repairs! They are practicing CDC protocols to protect their employees and customers. The quality of work and professionalism continues to meet their high standards. Thank you Moore family!

Be
Review №19

Everyone was very friendly and accommodating. Inspection was completed quickly with no issues. I will be returning to this shop for all my car maintenance in the future.

Sa
Review №20

My car was damaged in a parking lot while I was inside a store. The staff at London Bridge Motor Company have me outstanding service! From the front desk to the technicians, they all were very pleasant and welcoming. My car was repaired beyond my expectations. I really appreciate the quality of service they gave me. I am going to recommend them to anyone I know who may need their services.Thank you to everyone!!

Bo
Review №21

This car care facility is awesome! The administration staff and mechanics are very courteous, knowledgeable, friendly. My car was perfectly repaired, and the cost was very reasonable. Additionally, the car was done on time. This car care facility performs great work and is honest. I highly recommend London Bridge Motor Company.

Jo
Review №22

London Bridge was really backed up, but they were able to fit me in. They gave me a quick quote and I was able to pick up the vehicle the next day. I have using them for years and I highly recommend.

sw
Review №23

Ive taken my car here twice and they do excellent body work. Always in a timely fashion

Ni
Review №24

My vehicle was repaired at the body shop here. While it took a lot longer than what I was told, the work done to my car was good. Chris, one of the technicians, did an excellent repair job and made my car look the way it did before the accident it was in. Only issue I had with my car was that the door was making a rubbing sound when opened. I took it back to the shop and Charlie and Chris quickly came out to the parking lot and fixed it for me. Overall I am pleased with the repair done, however I just wish that the repair was completed on time without all the delays.

St
Review №25

Really top notch folks here. Work was superb and flawless. I would definitely come here again if someone crashed into my car again

E.
Review №26

London Bridge Motors record of excellent service is as consistent as the sunrise.There work is timely and performed in a professional manner wherein the customer is fully appraised of the with the issues and the repairs performed.Their professional manner begins and ends with the intake personnel. Michelles and Diannes efficient and courteous people skills displayed initially and upon leaving are genuine and leave a lasting impression of satisfaction. In otherwords youre not just a number.

Li
Review №27

Wonderful people. Great work and fair prices.

Ja
Review №28

We had brought my vehicle here to get body work done from an accident. The cosmetic work looks great but Im very impressed that they took the time and cleaned the inside of my car. Everyone I encountered at the shop were super friendly and took care of me, my car and dealt with insurance company. I highly reccomend this shop!

Ma
Review №29

They did alot on my truck was extremely pleased with all aspects of their business. I would recommend them to everybody.

Ch
Review №30

Excellent service before, during, and after! I would recommend to any of my family or friends. The staff that I dealt with treated me like I had been doing business there all of my life, this message can not explain exactly how ecstatic I was about the service I received!

Ni
Review №31

Amazing service from start to finish! Recommend 100% !

Li
Review №32

Its always a pleasure to go there. Great people fantastic service!

Ke
Review №33

This is the place to take your car! Great service, trustworthy mechanics, and fair prices. AS SUCH...make an appointment and be on time. This place packs em in each week. I was in and out in an hour..and the price was less than they quoted me. Back on the road!

Ja
Review №34

Robert is the best helpful and friendly

Er
Review №35

Honest, prompt,and professional!

Ho
Review №36

Dropped off my car for state inspection overnight and got a call the next morning. Convenient and great job every time!

Bo
Review №37

We’ve had our vehicles at London Bridge a couple of times for repairs to bodywork over the years. They always do such a spectacular job.Recently I brought in my new car for a dent... (so sad) Not only did they restore the car so that no one can tell it was actually dented, but they also fixed an area around the door handle that was discolored when I bought it. It wasn’t until the day after I brought it home that I noticed the change.My point is they do exceptional work and go above and beyond every time.

jo
Review №38

My experience at London Bridge Motors was Great !!! Michelle at the front desk it’s always very helpful and pleasant and Diane by the TV section is great and then the mechanics are nice as well . they are all very helpful I would recommend them to a number of my friends and people that I don’t know that ask do I know a good mechanic shop, your name comes up . So thank you again, we trust you guys my husband and I bring our cars there every time we need our cars looked at.

Am
Review №39

I absolutely love this company. Came to them for years before we moved to California and came right back to them after we moved back. I trust them impeccably and will never take my car somewhere else.

lo
Review №40

This stuck in the ninetys body shop will string you along with Rosanne Barr style customer service. Avoid at all cost. Took my vehicle on Tuesday morning. Now its Thursday and they are telling me they cant work on my vehicle. Good thing i got the rental while they were diligently doing NOTHING

Bi
Review №41

Ive been a loyal customer for over 40 years. I first visited them at their original location in London Bridge and have kept coming back. I perform much of my own mechanical work. Harry does most of my inspections and he ensures that my vehicles are safe and reliable. Any repairs are fairly done and priced. A solid christian based family operation that prides itself on honesty and great customer service.I know I can trust London Bridge to do a quality job in a timely manner!

Be
Review №42

Cheaper than they quoted!! And they put air in my tires, I went in there for a belt replacement. Really friendly and affordable. 2 different people recommended them. I was very pleased.

Gw
Review №43

London Bridge Auto was a lifesaver for me today. After a tropical storm came through the area, something had damaged my right passenger quarter 1997 Subaru Outback window. I work near London Bridge Auto and stopped in to see what they could do for my situation. Michelle, at the front desk, was such a delight with great customer service skills. The owner was super informative and made sure to call his glass service guy immediately. I was informed that they did not have my glass in stock at the moment so they offered to put crash tape on the window to ensure the glass would stay in place instead of shatter in my car. Amber and Ashby were eager to assist and make sure that I was good to go. They explained how the crash tape worked and also offered to clean up any residual stickiness after the repair was complete. London Bridge will make you a priority, even if they cant completely fix the issue. Friendly and knowledge staff under great leadership.

Ra
Review №44

Excellent service

Za
Review №45

They treated me like family. I got my bumper repaired after a car accident and the staff made it easy for me. They did a great job and my car looks brand new. Thank you London Bridge Motor Company. Brian was awesome!!

Me
Review №46

Ive been taking my vehicles to them for over 25 years. They always do a great job. Harry is my favorite tech. Robert is always available to talk to you about your vehicle and will give you a quick and accurate quote. I appreciate how he takes the time to explain what has to be done and the possible alternatives. Very honest people.

co
Review №47

Great Place! Great Service! Great People! Vehicle Looks Great!

To
Review №48

Great customer service and great body work.

El
Review №49

The folks at London Bridge Motor Co. have always been very helpful and straightforward in regards to work that needed to be done on our families vehicles. We have been very pleased with their efforts to complete the work in a timely manner at fair prices. I feel confident with their recommendations of work that needs to be done and in some instances letting us know the work recommended from a dealership was not really necessary. 4-26-2020 Update from recent service: London Bridge Motor continues to provide the quality and excellent service they always have.

RO
Review №50

I am a vendor there and they make me feel so welcome. Michelle that works the front desk is a great person, she has the best attitude and always has a beautiful smile on her face.

Ra
Review №51

This was one of my best choices of the year. My wife’s car had the garage ceiling fall on it along with years of parking lot abuse. London Bridge Motor Co fixed all of the body damage and completely repainted the entire car. She’s happy, so I’m happy, and the car looks brand new.Honest, Caring, Understanding, and fair priced; highly recommended.

Ke
Review №52

Great shop. Dependable, trustworthy, and always completes work on time.

Mi
Review №53

I go to London Bridge Motors at least 3-4 times a year for all of my family auto needs (state inspections, oil changes etc.). Michele always greets everyone with a professional attitude and a friendly smile. She is also very efficient. Since I had called and made an appointment yesterday when I walked in today she had my paper work all ready. Just one more sign that they care about their customers. To top it off Chris gave me a ride to work. Not too many places take such great care of their customers. They have earned my business and I highly recommend them.

ja
Review №54

Awesome place for your car!!!! they are very honest and they will tell you straight up whats wrong with your car. Love this place

Bi
Review №55

Needed to have my front brakes fixed. They called before starting work on my truck to see if I wanted to replace all parts or keep some that were still ok. It was nice to be given the option.

Ka
Review №56

Always a pleasure! This is the only place we take our car for regular maintenance and repairs. Honest and dependable!

Al
Review №57

BEST customer service in town!!! I highly recommend London Bridge Motor!

Be
Review №58

The best service in town. Everyone is so nice and accommodating and i wont go anywhere else. They treat you like your family and their prices are comparable and they wont rip you off. Ask for Robert, he is top guy...

Ki
Review №59

This is the most honest, caring, & fair priced auto repair & auto collision/paint/restore shop I have ever dealt with! They also have a very responsible tow truck company they use who are always prompt, take great care when transporting a vehicle for repair. I would HIGHLY recommend this company!

Ju
Review №60

Always greeted with a smiling face! Great service and great customer service - which is pretty hard to find these days!

ba
Review №61

Excellent quality repair and customer service !

Ma
Review №62

This mechanic shop has won my business by doing great work, having a friendly staff and not taking up my whole day. Their rates are very reasonable and the craftsmanship is top shelf. Id trust them with my vehicle any day.

He
Review №63

Im new to the area and needed to find a reliable mechanic. My search is over thanks to London Bridge Motor. They were efficient, reasonably priced, personable and got the job done with a minimum wait time. I will be going back to them in the future for all my car repairs/maintenance.

Jo
Review №64

Honest, quick, quality service that goes above and beyond. Very nice people. I was in an emergency situation and needed my car inspected with a very short window of time and Ben took his lunch break to fit my car in. I WILL NEVER TAKE MY VEHICLES ANYWHERE ELSE.

Ha
Review №65

Quality work always done promptly and delivered as promised. The people at LBMC are always courteous!!! Will always go there for any service or body work. It is great to do business where you can trust the people.

Ma
Review №66

The team at London Bridge Motors is fantastic! They have been taking care of my familys cars for over ten (10) years now and I have the utmost trust in them. They have proven themselves to be honest and trustworthy time after time.

Ji
Review №67

Friendly Staff and they always take good care of me.

Ke
Review №68

Perfect repair and saved me some money by taking a dent out without painting. Friendly staff They did take a little longer than they originally thought.

No
Review №69

Fast efficient and customer service is exceptionally

Ma
Review №70

Had my truck in there to get the bumper and the tailgate fixed and it is not correct the tailgate actually falls off the hinge is not centered right and it looks like they may have cut it to slide it onto the hinge.I did talk just some guy by the name of Charlie and he tried telling me this is the way Silverados are supposed to be. IPictures availableIm not trying to be a jerk or anything I just want my truck fixed right.

La
Review №71

Wonderful auto shop . They handled my accident claim quick & efficiently . Very polite employees & great communication throughout the whole process . They fixed my car to perfection . Will definitely be back if anything else happens with me car .

Br
Review №72

I used London Bridge Motors 30 years ago before I moved out of the area. In fact, Mr. Moore sold me my first vehicle - a Nissan King Cab in 1986. I returned to LBM because they are a reputible company in the community, strong family foundation and love to be a Christian witness. Great jobbbn on my car - reasonable and good work. Thank you LBM Team. Brett Carroll

Do
Review №73

Great customer service, great work done on my vehicles, beautiful people.

ev
Review №74

These people are amazing auto mechanics. The are honest and the whole gang there has the utmost integrity. Great job always. We have been getting our cars repairted there for 26 years.

Su
Review №75

We highly recommend London Bridge Motors. They are extremely professional, friendly and we trust them with our vehicles!

al
Review №76

London bridge motors does quaility work in a professional mode. Everyone I dealt with was pleasant and very helpful. It is so very nice these days to be able to trust instead of doubt. I wouldnt dream of going anywhere else.

Je
Review №77

Everyone was friendly and knowledgeable. My estimate was right and the work was completed on schedule. Great staff and trusted work.

ga
Review №78

Have taken my vehicle to be serviced and inspected multiple times. Each experience is great. Very friendly and honest staff that always puts out A+ work.

Wy
Review №79

The service is the best for anything your car needs. The paint jobon my Honda was perfect. And the personnel is five star.

Su
Review №80

London Bridge Motor Co. has taken care of my cars since the mid 1990s. They are consistently knowledgeable, competent, trustworthy, prompt, well-priced, and fair in all they do.

Do
Review №81

Service was timely and efficient and staff was extremely courteous and friendly.

Co
Review №82

Very honest Christian automotive shop. We have been going to London Bridge Motor Co. for over 20 years. I would never go anywhere else.

Vi
Review №83

Excellent customer service and extremely fair prices.

Br
Review №84

Quality work always done promptly and delivered as promised. Great people to have work on your vehicle and they always stand behind their work.

Do
Review №85

Always a great experience.

Co
Review №86

Top notch service! Very professional and all of the employees go above and beyond to help out their customers!!!

Ka
Review №87

If you want an honest, reasonably priced auto repair shop, you cant beat London Bridge Motor Co. They always save you money compared to other auto shops. Dependable and a great family of workers.

em
Review №88

From TN; in VB for vacation. My Jeep Renegade broke down on Thursday, the day before we were supposed to drive back to TN. Local Jeep dealer couldnt even look at it until 1:00 on Sat. We were advised to take it to LBMC. Had it towed there Thursday night. Stopped by at 8:00am on Friday, and briefly explained my situation to Robert. He said theyd do everything they could to get me back on the road, but they were down a technician that morning and had a number of other repairs/inspections. He called me about 2:15 to let me know my Jeep was ready to go! Diagnosed the problem, replaced the radiator fan unit, and had me on the road in hours. Didnt have a single issue on the 10 hour drive back -- or any day since. Prices were also very reasonable! I wish I had a garage as good as LBMC here! Anyone looking for a garage definitely wont go wrong with LBMC!!!

ca
Review №89

I love London Bridge Motor! Been going there for a little over a year and couldnt be happier to finally find an honest shop in the area.

Be
Review №90

I have never been anywhere that has done an inspection so quickly. I wasnt there an hour! Friendly and fast....thank you.

Ro
Review №91

If you want professional, courteous, & first-class service, London Bridge Motor Co. is THE place to bring your vehicle! Warm welcome, great workmanship, and fair prices were some of the things I received!

Br
Review №92

Very friendly and helpful

Ja
Review №93

I have been with London Bridge Motor Co since the early 70s when I got my first automobile. The only reason I ever go to another Company is if something goes wrong with my auto when I am out of town or out of state. I loved all the Moores thru several automobiles.

Pa
Review №94

Everyone is friendly and helpful. I feel like I would always get honest answers from this team.

Su
Review №95

Always great service, fair prices and cordial employees.

Br
Review №96

Great place, friendly receptionist, quality work, fair prices!!

Sa
Review №97

Went for an inspection- professional and friendly staff. Waiting area was very clean and neat.

Da
Review №98

Great professional service and they will work on BMWs including resetting the computer

Ir
Review №99

Im glad to know the folks at London Bridge Motor Co. They not only came through and fixed my car, they were informative and kind to me. I will always go there to get any work done on my car.

Li
Review №100

Great and timely service. Friendly staff. Honest.

Information
7 Photos
100 Comments
4.7 Rating
  • Address:2409 Bowland Pkwy, Virginia Beach, VA 23454, United States
  • Site:https://londonbridgemotorco.com/
  • Phone:+1 757-340-8188
Categories
  • Auto body shop
  • Engine rebuilding service
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations