Overall great experience. Friendly staff and pretty quick on the service. I went through my warranty company and Dreamcars handled everything from beginning to end. If you have a foreign luxury car, I would definitely recommend

Long story short.. I Pay for a full diagnostic. 250+ 1st job I paid 2k+ They did the job. Got home and one of the pulley was loose. Call them back, I was mad because all the money you paid and For this to happen .so he tells me he for got to check the pulleys. So when I take the car back. They give me another estimate 700+ to order an new pulley and labor.. So I was like ok I just want the car to be fine. They work on it. . They call me back telling me is going to take more work than expected. That is was going to be 4k+. After the 2k car was not even worth paying another 4k. So they charge me 500 for taking the parts off. On the last job. And they not put the car back together.

Excellent service from start to finish. Jesse is awesome in the office and Ozzy is the great mechanic. Had an excellent experience and they took good care of my Mercedes too.

These guys damaged the paint on my front bumper after making me pay $300+ just to read the engine code. Be careful and read the contract you are signing. Make sure to take pictures of your car before giving it to them for service.

It was my first time there. Mister, Ozzie was good and nice and so was the nice young Latina, miss Carrillo.The only negative complaint is due to Ozzie is working alone, it can take all day to get your car, van or suv back.

Went above and beyond standard, in a timely manner. Very satisfied.

Such an amazing Experience I brought in my 2019 BMW 740i and they did a tire alignment and oil change within a few hours and called me and notified me right ahead that my car was available to pickup I own a few businesses in the cannabis industry and grocery industry and as a business Owner I think they deserve 6 Stars!!!! THANKS JIMMY AND THE RECEPTIONIST!!

Very nice automotive shop! Top notch!Owners are customer and shop oriented with exceptional background and professional experience. A definite alternative to any European dealership and more!! Especially in the High Desert.

Very efficient and knowledgeable about my vehicle.Also had good time. They got my car back to me in a reasonable amount of time

Do good work but very pricey!!

Excellent service. I would recommend dreamcars repairs, to all the dreamCars lovers.

I had to go to these guys in a pinch. If I would have brought it to Concord auto care down the road they would have charged me 100 bucks for the same service. To fix my car they wanted $3500 when my car isnt worth that. So I drove my busted car to Orange County instead. I think 3 stars is generous and its because of the Hispanic gentleman in the front and the Lyft rides that I didnt give this place a 1 star.

Customer service was great. They service a lot of car. I was surprised how quickly the got the job done at a great price.

Very customer service oriented and fair priced...only place I trust my sons car ...he passed in June 2020...doing what he would of wanted with the car...and have it taken care of like he would of....all work was done very well...thanks Ozzie and Jennifer for always being helpful

Paid $300 to get a diagnostic. They had my car for a week and they called me to say I had to pay $1500 for them to fix the fan. But they couldnt do the diagnostic I decided to go pic up my car but got no diagnostic and still got charged for it.

Ozzie has awesome customer service!!!

Jim would keep me in the loop.Everyone was nice and worked hard on finding out what was wrong and made sure it was done to there best before giving it back. I would definitely would recommend them.

They treat your car like it matters to them as much as to you.

Didnt do a good job found tools twice on top of motor .

Great service and customer service.I am a happy customer😊😊

Thank you to everyone at dream cars they did a great job on our BMW they are truly professional and knowledgeable when it comes to luxury cars once again thank you exspecially to Jimmy for his customer service

The service n staff are awesome phenomenal professional you definitely want to take your European vehicle to dreamcars i wouldnt take my vehicle elsewhere do so would be a nightmare. #5STARS4DREAMCARS

Needed to get some major work done to my car, picked up my car and she is back in the game, they fixed my car and the service was great. I dont know why I try to go to other people to have them fix my car and get ripped off, I think I will stay here at Dream cars and get my car done right the first time. The best BMW fixer in the high desert.

Ive had my vehicle serviced here a couple times now. When you are there and dealing with staff, they are great, getting them to return a call is another story, they would get 5 starts for friendliness and good price value if they would only return a call. I left a VM and a DM without a return, it was only when I called them out on their FB commercial did I get a response. I asked about brakes, they said they would let me know when they got in the shop the next day, they never did. That was a month ago. The most recent is I had my Audi at Audi of Ontario for some warranty work, Audi suggested another service that would cost me, including my rear brakes. I called Dreamcars and left a message to maybe see if they could beat Audis price, guess what, that was 3 days ago and still havent heard back. Unfortunately after finding a place close, I will have to find somewhere else. Im not going to keep calling. Im not going to keep trying, Im just not going back.

Great place to take your european cars. Honest place that wont gouge you for your money. I had a great experience with these guys.

I had oil change and transmission fluid topped off. All fluids are checked and top off.

Jessie ( front desk ) so efficient -credit to dream cars —— Ozee & jimmy kept me informed Re car repair . Thanks, Lora Vian

DO NOT BRING YOUR CAR IN FOR SERVICE THEY ARE A SCAM!!! Not only were DreamCars automotive paid in full for services I needed. All they do is take your money. Poor service and poor customer satisfaction. I paid good money for them to get my car in tip top condition 2012 (BMW) I paid around $8,000 in full. They diagnosed the problem. Then after told me that what they fixed wasn’t the problem. When asked if they can resolve the issue. They declined my request and immediately said that the problem they fixed wasn’t the actual problem. That this “new problem” would be $2,000 more. When I told them I was out of state they charged me 75$ a day. After I already spent over $8,000 with them. The owner is a joke he doesn’t know what he is doing. The mechanics seem to not know about foreign vehicles. Next time I’ll take my car to the dealer, Rather then try and give a local business my time. I highly suggest to EVERYONE who thinks about bringing their cars here. DONT MAJOR SCAM!!! If I could rate them a 0 I would, Major disappointment.

This is so perfect clean and Professional and also has good Customer service and they do a great job on cars it was a big difference in my car they made it work likeI bought it off the lot

Amazing shop to take any of your foreign cars. They specialize in everything from Mercedes - Benz, BMW, Porsche, and more. Very friendly service and are very quick to answer any questions you might have. They have very reasonable prices compared to the dealerships down the hill and they save you the drive and hassle as well!

I had them work on my dream car thats been sort of a nightmare. They held me tight and walk me through everything that needed to be done. And no its a dream and no longer a nightmare.

Very professional and completed work in a timely manner....

Took a car I purchased for oil change and inspection . I received the oil change and inspection late the day of oil change . Told me 150.00 to diagnose passenger window out . Then tells me both windows are out, they broke my drivers side window . Told me 1200.00 for two new motors, another 1400.00 for a valve gasket ( 20.00 part) . The kicker is Tuesday was oil change . No call until Monday of the following week . Two derives writers Jimmy and another one I can’t re call the name . They did not care about the time or length between calls. Flat out rip off !!!!!

This is the very time I come to service my BMW. The service was great! Super welcoming and professional! And worked with me quickly so I can come back and get another thing fixed! So glad I came across them! Will definitely recommend them and continue to some.

I came in and thought I had an appointment but it wasn’t for today and they were still more than happy to help. The receptionist was extra friendly and very easy to deal with. They even provide Lyft service while your vehicle is being serviced. This was my first experience with Dream cars and I will be coming back here if I need anything done to my car. I highly recommend this place!

This was my first time bringing my BMW to DreamCars and I couldnt have been happier with the way I was treated and the work performed on my vehicle. I had a ton of questions and Jessie at the front desk went above and beyond for me and was more than helpful when it came to answering every one of them. Very friendly staff, very clean waiting area and a very professional business. Super happy I found this place and will be bringing my BMW back for all maintenance and repair related work.

Dont go here! They tried to rip me off. My car is now at Mercedes. They misdiagnosed my car. Charged me the diagnosis fee. I was told the fuel pump was going out, but I had a check engine light one. Mercedes states it 1st cylinder misfiring. Big difference... They had audacity to tell me they were gonna charge me $1700 for a fuel pump, which isnt the issue. Whatever you do, dont take your car there.

Said had to make appointments and would be over a week before we could get our vehicle in, It was an emergency break down, thats okayThank you Joeys Auto Repair.. Adam was awesome Joeys auto got us on the road again

Very friendly, nice waiting rooms, cheaper then going down the hill.

Best auto mechanic place I have EVER been too! 100% honest review.Started off with a diagnostic.They gave me accurate issues with my car.And out of all of the issues they pin pointed the one I needed the most.Most mechanic places would pin point the most expensive issue...but they didnt do that.The least expensive was actually what they said i needed to fix.Very trust worthy and accurate diagnosis for bmw.I will say the wait time is a little long, but that is because they are VERY BUSY because they have great mechanics and TONS of customers because of it! 😊So just be sure you have an empty day available or some extra time on hand.When i dropped my car off they also gave me a ride in the company car back to my home so i wouldnt wait so long. 😊And they have snacks in the waiting area! Lol 😂😊😍😘I love this place.

Great service and great people working. 10/10 would recommend!!

Would advise against doing business with them. Unless of course you plan to never see you car again. Shops too incompetent to stick to their own schedule, let alone properly diagnose issues. When they do diagnose the issue its probably because youre there for the third time in a month after they do poor quality maintenance and break parts that they improperly installed in the first place

AMAZING SERVICE RECEIVED . THE ENTIRE TEAM HERE MAKES IT A POINT TO TAKE CARE OF THEIR CUSTOMERS. HONEST PEOPLE WITH FAIR PRICING.

I am a return customer here and they give amazing service!! Jimmy, the mechanic, is so thorough and quick! And the girls in the front- Mayra and Ashley are so sweet and on top of things. I will be back!!!

Jessie was very helpful on the drop off and pick up of the car i highly recommend anyone to bring their vehicle.

I dont know much about cars, but they were able to explain everything that was up with my Audi and fixed her up by the end of the week!!

Only b.m.w shop in victorvalley

Dream cars is amazing! We took our 328 I 2012 BMW to them and they fixed everything that was wrong with it! They kept us up to date the entire time and we’re very good at returning our million phone calls ... the customer service is one of a kind! I took my BMW in with a million codes popping up and when it came back to us it was a brand new car!!

Great service! Very helpful, thorough and friendly staff! Carlo and Stacys shop is great!

Dream cars is very professional and reasonable prices. Would definitely recommend them to anyone else. Great services done here and will always come back.

Great customer service . They made where I felt ok being broke down in the middle of no where to me. Thank you guys for fixing my car in a timely manner and your patients.

Excellent service from all employees only original parts are used excellent place to bring your car

Took great care of my jaguar they were honest and very precise

This organization, led by Carlo and Stacy, are outstanding, competent, honest, and we are blessed to have them in the High Desert. Carlo stays on top of the quality of everything accomplished for his customers. It must be done correctly and professionally. Since they have moved into their new location on Hesperia Road it just feels like you are in a down the hill shop, without the down the hill prices. Trust your automobile to Dream Cars, you will be happy you did. DONT WASTE TIME AND MONEY ELSEWHERE.

Great service, and a great waiting room. The service price was very reasonable and fast. The free car wash was a great perk. Their greatest plus is the wonderful front desk personal. They were friendly and kept us informed about the progress of our repairs. I would recommend this shop for anyone with a Volkswagen.

They completely ruined my mini cooper, messed up a BASIC oil change and tho they replaced my brake pads they still squeak loudly when i turn or brake, DO NOT BRING YOUR CARS THERE!!

Just moved up to the desert and found this spot to work on my cars. Office staff was really nice and they had complimentary coffee and water while i waited for my service. They did recommend a few things per the inspection given and prices were cheaper than the dealer I use to go to. I will be back again when i need services. Thanks Dreamcars !

I am very satisfied with with the overall job that Dream Cars preformed. The waiting area is very clean and neat with snacks available to anyone. The service was fairly fast and professionally done. I will definitely be back in the future!

Once again Im at Dream Cars for service and like always the service and help I get from them is always great! Myra and Jessie are wonderful to deal with and kind and professional! Jimmie,is the ultimate professional with super knowledge. I always have a pleasant time when Im here and the girls put up with my foolishness! I only wish they will take my I Idea of getting a popcorn machine in the office! Keep up the great work Dream Cars! E.Jackson. John 14:6!

WOW! This place had excellent customer service, very professional staff, and just overall the best repair shop In the High Desert. The secretary was very kind, helpful, and informative. I am definitely coming back! A+++

Jessie is so wonderful and helpful. She made the whole process of dropping of my BMW very simple. She even offered to take me home which was a thumbs up for me. Truly appreciate her customer service they chose the perfect customer care rep.

First visit was to get a battery for my remote. Because their friendly staff took care of it right away months later when my engine light came on rather than sending my car down to Ontario I made an appt. Was happy I did. The girls always kept me informed and Jimmy the service advisor clearly explained what was going on with my car. Nice clean office. Will be back .

I would have never thought to take my old Mercedes to DreamCars for an oil change, but we had such a great experience our first time for a big repair, we thought we would call to see if they also did oil changes. They got us in the very next day. They are communicative, friendly, helpful and are right on with their charges. It is so nice to know that the work is done and done correctly. I know an oil change seems so minor, but our car had some problems out of the ordinary, that we knew about. And, instead of ignoring it and just doing a quick oil change, the mechanic (Jimmy) brought it to our attention and went the extra mile for us. Every employee we met shows their integrity, friendliness, and communication. They truly care about the work they do and make us feel like they are our partner in keeping our car going!!! Thank you again!

I have been coming for here for a while .really nice and professionalAshley is always keeping you up to date on your car

I love Dream Cars! They are the best place to take your European auto for service and repairs. Jessie at the front desk is always friendly and helpful. And the gentleman working on the cars do an excellent job. Thank you Dream Car Staff! I will be back!

Nice people that try and give as much info as they can

I told them what needed to be done, had my car for 2 days not a single thing was done, for the same price I can go to the audi dealership and get a loaner car and have my work completed.

Great clean shop and Many Bays available for all your German car needs. From Audi to Porsche and All between. Friendly Service staff and knowledgeable on their Brands serviced. Will return for Vehicle inspection and would recommend to anyone with Audi, BMW, Mercedes, Porsche .etc. to take time to visit this professional alternative to the Dealer.. Thanks Jimmy made me feel welcome . .

They helped me so much. The amount of intelligence in this place is amazing. Jessie in the front and Ashley and jimmy are absolutely outstanding I highly recommend coming here.

Grate customer service 💯

Great experience. Got an oil service that was cheaper than the dealer. The office is clean. I would recommend this place.

Why is it only allowing me to give 5 stars? I need more stars, went in for a couple things that would cost an arm and leg to have done anywhere else. And now after owning my car for 3 years I can finally use my key fob to lock my car. I couldnt be any happier with their service. I will definitely be returning again for more services.

Ok 👌, I should have done this review years ago. But here goes. I owned a Mini Countryman S class. I was going to Mini if Ontario and their service cost, plus the upsell on thing I did not need. That preventive maintance term. Started going to dream 💭 cars.. Every time I had a pleasant affordable experience.

I love this place. Always have good prices and fixes my car in less than 2hours. It’s always clean when I get it back. This is the only place I take my car whenever it needs work done. They are very Fair with prices and always let you know what’s going on with your car. 💕

Friendly staffs and quick service. Stopped here for an oil change before my road trip. In and out in about an hour. Same day service available. Highly recommended.

That acted like they were knowledgeable mechanics. But when it came time to be put to the test. They failed and said I would take this car to a dealership cause there is nothing that I can do with it...Im not impressed at all with dream cars.

Amazing staff, everyone helpful knowledgeable and good priced. They even took me home in their shuttle when I dropped off my mini. Myra exceptional customer service and jimmy the service supervisor!

THIS PLACE DOES AN AMAZING JOB GREAT PRICES AND RELIABLE EXCELLENCE CUSTOMER SERVICE

I took my VW to dream cars they said I had a heater coil leak and I needed new t belts. Cost $3500 to repair. Jimmy told me it will cost more than the car is worth. I paid $103.50 for the estimate and took the car to A-Action Automotive and was told the belts were fine and the the heater coil can be replaced for $1284. Dream cars way over charges for its services! Check out A-Action Auto they do great work and wont over charge.

The staff were very courteous & helpful, Jimmy was very professional & he explained the problem with my vehicle & was able to do the repairs.

Brought my car to get serviced here awhile back and I highly recommend this place. They did a great job and Mayra showed great customer service!

DreamCars is the way to go! Always very friendly and polite. They will take care of you.

Great service called me almost everyday just to let me know how the car was doing... never talked down too by anyone on the phone or in person and they didnt mind answering all of my questions... hourly rate is good especially compared to dealer rate.

From the first day we checked in we were treated professionally. Might I add they replaced a transmission + about 4 other problems in my Audi A3 and about five days later we were back on the road. Who else moves that quickly to get you back on the road? Me and my wife Totally recommend dream cars.

Had my sons VW serviced- oil change and coolant flush. Priced fairly and service provided timely- very polite staff. Only concern was getting an accurate quote for additional preventive maintenance even with VIN number provided 🤔. I was surprised the transmission service they quoted was nearly $100.00 more than the dealer and for what it initials simply insane. Other competitors $250 less - A-Action $260-Valley $220. Dream 474.Concerns -Mixed feelings- will revist

I love this place, great service! Finishes up very quickly, and they are also reliable. Staff is very helpful and kind, they give you a detailed report on your vehicle, they are also very honest. I would definitely recommend this company.

I trust Dream Cars with my car. I had them work on my VW Beetle a few years ago and last Wednesday I brought my saab aero 9-5 for them to work on. They are very honest when it comes to working on your vehicle. If they see something wrong they will bring it up to your attention. Very friendly A+++

Great service shop they took good care of my baby. Jessie was really helpful and nice . Thank you Dreamcars :)

I would never recommend or do business with them again. Receptionist was good when I first dropped the car off. Was given a decent timeline. Once the car was left i would receive an update because i had to be in the road today. Dropped the car off approximately 9 am fast forward 1400 and had to call and get an update on my vehicle myself. gentleman tells me their was a problem with a screw I ask what my options were being that I live 3 hours away and need to get home. He tells me he will call me back never receive a call. My husband calls and he tells him if I go to Ontario to get the screws and bring them back he will get me back in the road today. I get a ride from Victorville to Ontario only to be told they will not let me take the car. I informed her I am a veteran that needs to be back on the road to my VA appointment and receive my medication and was told their was nothing that could be done. Not only did they mess up my timeline but now they’re messing with my money because VA hates when you reschedule appointments and putting me in a mentally unstable situation without my medication. I also told them they put me in a bind with my little ones couldn’t be helped. Smh all could have been avoided had I been called when the part was broken not me doing your job calling and following up. Piss poor management, customer service, and time management. Thank you for costing me more time and money than the service I received.

Dreamcars is a very reasonable place to get your car fix. Very professional and fast. Will return.

Awesome work

I called a few times to get a estimate and no one was returning my call . I went in personally and Jessica in the front desk was really nice and helped me get a quote that I needed . Price was fair and they also honor aaa discount !

...very nice & friendly receptionist, service is great & done in decent time. comfortable & accommodating waiting room. most importantly the prices are worth the drive. will be back for third visit....

I love DreamCars! I have a Mercedes and they are the best place to take your German car. They know their stuff!!

My daughter had her car fixed here and she loved there service we will be back.

I currently got my AC repaired offsite and needed help finding out where to install the AC Freon. Took a chance and stopped by Dream Cars to see if someone could point it out to me. Was greeted with a beautiful face and awesome customer service, told within 20-30 minutes someone would be with me. In less then 5 minutes, in walks a tech (Jacob) and he pointed them point with ease! An expected 45 minute trip was done in less then 10. Cant beat that. Love the environment and professionalism! Would definitely be coming back and recommend to others! Thank you Dream Cars!!

We had a very good experience with DreamCaras. They have excellent customer service and a quick turnaround time. I would highly recommend this place to anybody looking to get their car serviced in the area.

Fast and friendly.... nice shop!

I would recommend dream cars to my family and friend excellent work.

I called Dream cars to service my car on Monday they got me in right away!! I was promised my car before 1 and they delivered. My car was ready by 10:55. I have been coming to Dream Cars since they were in Hesperia. Love the new Victorville location. Thanks Carlo. For the many years of service!!