Very friendly and affordable. Lets you know up front how much everything is. By far the most honest shop Ive been to.
Ive been using Best Friends as my go-to mechanic since I moved to Venice. Very skilled, never attempt to rip you off or get one over on you. Talk you through their diagnostic process before attempting to charge you on anything. I have an older car that needs frequent repairs and they always are fast and skilled. Would recommend these guys 10 out of 10 times.
Had a recommendation on this place from a friend. Was not disappointed. Basic oil change includes a complete inspection of your vehicle that would cost $$$ at a dealership. Very pleased with the service and will go back.
Yesterday my car broke down … 105 degrees out.. me and my ESA (emotional support animal) no one stopped to help.. 😞Then out of nowhere came Doug.. owner of BEST FRIENDS AUTOMOTIVE. He quickly got us to his shop, which was cooler, and began to find out what was wrong! A lot of places would take advantage of the situation but Doug worked hard to locate the real problem and got it fixed!! I can’t say enough good things about my experience!If you need a honest, trustworthy, highly experienced repair shop, this is THE place to go!!Thank you again Doug! You guys are the best!! (Also, Fred, the shops mascot, a beautiful orange kitty, was a delight! Will definitely go back to say purrrrrr 🥰)
I have been using them for years. They are great and always aim to please.I had a problem with my car and it wasnt under warranty and it was $3200.00 to repair. Matt told me the year before me had a manufacture recall. I had him fix it and then a few months later they included the recall.and he called me and told me to send the receipt into Toyota. I did and received a full refund. Thanks Matt
Great guys. Diagnosed engine light on which was caused by a weak battery. Didnt charge me. Nice surprise.Fixed horn at a reasonable cost.Highly recommend them
Very friendly, helpful and professional with honest staff really appreciate all they did to help my husband and I with our vechile
You cant say enough good things about Best Friends Auto, and We live 45 minutes away from their shop! Professional knowledgeable and most importantly Honest and Transparent! Thank You Matt and Doug
We were visiting from out of state and our rental home owner recommended them to fix the A/C in our van. We couldnt have been happier with the service we received from them. They even stayed late one night to fix it so we would have it back by the next day. By far the most professional auto repair people we have ever dealt with.
This is my second time here and only needed an oil change but if I ever need more work on my car, this is where I will be going. The owners Doug and Matt are always there with a friendly attitude, prices are very fair and if you are waiting for your car you get to walk across the street to walk through town or just sit on a bench at the park. Great location.My favorite part of my visit is Mr Fred the shop cat who is so charming and engaging and so handsome too!I know I found my car repair place.
Doug is a very honest & seems to do quality work.
Best shop around everyone super friendly very Honest people I would recommend them to anyone wont go anywhere else
I have a 17 GMC, just needed a quick go over before my big trip to New Hampshire, this is the best place I have found that you aint a number, they treat you like a friend, that goes a long way.
Brought our car there for the first time and we were sure it was the alternator and wow what a nice surprise to hear it was only a lose belt and they took care of it quickly at a reasonable price. We will use only them for our automotive needs. Thank you guys
Make Best Friends automotive your new best friend! So glad to have this friendly, honest auto repair shop near me. They offer top quality service and great pricing.
These guys are great. They’ve always been fair and they have my trust.
Great service! They treated us well and fixed both of our vehicles quickly and proficiently.
Went in today to get a oil change for a friend l. The guys there got me in and out. I was done in time to get work. Thank you!!!!
Matt is honest fair and reliable. I trust them and highly recommend them.
Great service. Nice people.
Hands down best Auto Mechanics Ive ever dealt with. Professional Reliable Knowledgeable. I highly recommend them to anyone.
Doug and Matt with Best Friends Automotive are the KINGS of car service and repair. If you are looking for knowledgeable, honest service at a reasonable price this is the place! Absolutely love these guys!
Knowledgeable, polite, and affordable. I have worked on Venice Island for seven years and cannot believe it took me so long to stumble upon Best Friends Automotive. It has been great working with Doug and his crew.
Finally.. a group of highly trained automotive technicians that are honest,trusting and do whats right! Doug and Matt are owners who truly look out for #1... the Customer! GBY Guys
Their service was excellent! Doug was great to work with and helped me find the tires perfect for my car before I moved out of state. I usually go to a different shop and thought their prices were too high even though they assured me I wouldn’t find a better deal but they were wrong because I paid about half of what they had originally quoted me at Best friends auto motive This is my first time working with this company and I absolutely love them!
So happy someone recommended these guys! They are the best!! Thank you!
Brought my car in just this weekend and havent stopped recommending them to everyone I know since. They were honest, upfront about estimate and had my car fixed within hours! I will never bring my car anywhere else.
These guys are awesome! They pulled and installed a transmission and built a Auburn rear gear differential for my hot rod. They have also done other jobs for my truck. Great mechanics and true gear heads.
Very detailed work. Recommendations are made with road safety in mind. Honest and trustworthy guys, not going to try and fix whats not broke.
Wonderful and friendly! Very honest and reliable. Only place I ever plan on taking my car to!
Bad diagnosis. My cars issues were never fixed.Brought my car to this shop all the way from Orlando, for several issues mainly overheating. After several months of my car being there & several drives down there they gave me the car w the same issues I sent it there with. The owner actually confessed to not testing the car thoroughly while there. Hence the issues.After I told them that I was going to send the car back to them they broke ties w me for things that were never fixed or properly diagnosed. In a nutshell i paid thousands of dollars for a service I never got.Currently car is still overheating, among several other issues discovered by my current mechanic. Necessitating my having to pay even more money to get it properly fixed.BFA ultimately took zero responsibility for how poor of a job they did on my car. Dont bother taking your car here, theyre not as skilled as they claim to be, & proved it by the way they handled my situation. Sad but true.
The best car repair service, after all bad experiences, I was told by another car shop that many parts need to be changed $$$$did not trust them left the place..brought my car here to this pleace..they were so honest and told me just a few things needs to be fixed, left my car to them in a few hours my car was done, running perfect 👍saved a lot of moneyThank you guys..
All the guys are SO knowledgeable, helpful and caring!!!!
Honest and caring service.
Awesome shop and staff!