user
Hoodview Performance & Paint
6510 NE St Johns Rd, Vancouver, WA 98661, United States
Appearance
Hoodview Performance & Paint
Comments
Ve
Review №1

Best place for Snow, Dirt or water parts for all your OHV type toys will never go any place else, Brain and Jen do their best to keep us all rolling support local......

Yo
Review №2

Brian got my motorcycle running like a champ. He called me with it ready to go faster than expected. Also my motorcycle was hit while parked. Brian was able to give an estimate for an appraisal. Thank you.

Ja
Review №3

Made an appointment to get my tires changed on my motorcycle

An
Review №4

Very friendly very helpful one of the best shops around town they have helped me out with any questions Ive had I will recommend anybody without any hesitation....

ry
Review №5

Brian is very helpful,knowledgeable,and friendly. Have ordered quite a few parts from him. prices are very reasonable compared to internet prices. They havent done any wrenching for me yet so I cant comment on that but so far Im very happy with the service and prices.

13
Review №6

The owner is awesome he does great work and at the best price in Vancouver

Ke
Review №7

Great business and owner Brian is very willing to help fix any issues you have with waverunners. Reliable, reasonable and great communication. Restored my faith in getting knowledgeable service and repair from a local business. Definitely would recommend and will return for future service needs.

du
Review №8

I was looking for a good shop to have some work done on my bike and this place came highly recommended. I needed a tune up, new front tire and was going to swap out my bars. After a few weeks I called to find out that we were waiting on my bars. The next week Brian calls and said these might not be what I wanted but since I was sick I had to wait a week to go test them. Once I went in, I agreed with his assessment and he had a second set of bars ready to go which was great. He took some measurements, said he had to order some risers and then possibly new cables and all was good, so I thought. Two weeks later I called and he told me he was waiting on parts but they’ll be there Tuesday. I asked if he had completed the other work and he told me he was waiting to do everything at once. A week later when I called, same story so I asked him to call me when the part came in which he assured me he would do. Two weeks later I called and I got another song and dance about how he didn’t realize the risers didn’t come with a part but once he got that in all he would need to do is order the cables which only take a day to get there. Again, I asked him to call me which he reassured me he would do. Long story short….he never called me with any status updates or issues he supposedly faced. About four months after dropping the bike off to him, I called to ask, yet again and this time he tells me he can’t do the bars, it’s costing him too much money, he’s going to have to order custom cables. Funny thing is I took it to another shop and was able to get new bars, risers, grips for a reasonable price and funny thing…no custom cables required. So I guess if you want horrible customer service and don’t mind being lied to constantly then this is a great place to go. I’d rather take my business somewhere that actually delivers on the services agreed upon in a timely and reasonable manner.

ch
Review №9

Love these guys!!! Honest, fair price, great work!!

Pa
Review №10

Owner and wife operate this business both are friendly and very helpful. Im a beginner with snowmobiling and both offered good suggestions . I had my oil changed and a small service problem fixed it for half the price quoted by another outfit. Thank You.

Ja
Review №11

Wish their was the option of no stars, bike was brought in to be fixed, had a back fireing issue. Called in few months later to here the progress on the bike to simply here them say still in progress went on like this for about 8 months. Here it is year an half later dad goes to pick the bike up on trailer non running and in pieces. Do not expect anything from this place other than highly unprofessional mechanics and waisted time and money

Br
Review №12

Rear tire change. No issues the guy is really nice.

Lo
Review №13

Got a fair price upfront, dropped my snowmobile off for a broken secondary clutch and had it ready to go 24hrs later (faster than promised because they knew I wanted to get out riding). Just want to make sure my good experience went on record because the bad reviews made me nervous. Thanks guys!

Ne
Review №14

Great place for your power sports needs. Very knowageabl people. Great prices and service.

Mi
Review №15

Hoodview performance reviewI made an appointment last February (2019) to take my Yamaha in for service on the 20th at which time I provided the mechanic (Brian) with factory shop manuals and a parts source. After a three month wait, I called Brian for an update on the progress of my bike and he said he couldn’t find parts. The part he needed was a coil which I ordered the same day from the parts source I had told him about three months earlier and had it shipped to his shop.Over the last six weeks, I have called Brian four times for an update and each time he would make excuses or false promises.After waiting four months, I picked up my Yamaha from Hoodview. No repairs had been completed. When I got home, I found the Gas petcock had been left turn on and the oil feed line had been disturbed resulting in an oil leak. What a disappointment!A few days later, I delivered it to Motoco in Washougal for service. After a two-week wait, I picked the bike up and it ran like a Swiss watch. It was delivered on time and cost less than estimated. There were no disappointments.I would avoid dealing with Hoodview and highly recommend Motoco. Thank you for listening.

Tr
Review №16

I was skeptical with the bed reviews but this place is legit. Got my buell fork seals done here and no problems at all. I Will be taking my bike back here. Thanks hoodview

Bo
Review №17

Best shop in Portland Metro area. Friendly staff always go the extra effort to find my hard to find parts. 👍👍

th
Review №18

2 Waverunner jet skis were worked on at Hoodview. Unfortunately this is where previous owner had work done (still under warranty). Skis were returned to me with stripped head bolts on 2 occasions, not disclosed, and theres no way the mechanic could not have known. Nothing was said. Customer service is lacking, took 5+ months to complete the quoted 45 day job. Repaired skis still had issues and upon investigation we found: 1 head bolt missing, 2 stripped head studs, 6 header bolts not tightened (one inserted only 2 threads), oil lines disconnected, 2 oil hose clamps loose, several missing other bolts AND loose flywheel inside the engine that Hoodview installed! Never again will Hoodview work on my equipment!

Re
Review №19

Never go there again, told him of the problem,went in 1 ear and straight out the other, he told me he was waiting on fed x for delivery of valve stem, never heard back from him, lady at desk seemed bothered about conducting simple tasks. Shameful.

du
Review №20

Worst experience ever!!! My bike would turn over but not fire, I had tested the fuel pump and the spark and it was fine so now I had to turn to the pros to get it going. I never received as much as a phone call from the shop detailing what they had found or what they planned on doing. I had to call and check up on the shop every month or so, after my bike was in the shop for over a year I decided to take it back, they obviously werent going to work on it. When asked why they had performed so poorly in the customer service department. The guy behind the desk said oh, it looks like you need new wiring installed and they must not have called you. He really didnt care whether or not he got the business nor did he apologize for their crappy service. In my opinion this was the worst experience I could have imagined. I feel like these guys put off the work because they did not want to do the hard work and they are just a simple tune up and tire shop. Do not do business with this shop, they will promise you the work will get done and end up sticking the job on the back shelf!

Je
Review №21

Terrible! Complete lack of communication! Dropped my bike off May 20th 2014 for No Spark issue.I ended up calling every 2 weeks to check status. No one ever called me back! Always the same script waiting for parts!Finally after 3 months they did call ne back to tell me they could NOT figure it out! Supposedly some mystery part no longer available!!!!I would highly recommend going elsewhere.

Al
Review №22

Paid for a tune up. Was told it would take a day. 2 days later I call and Brian says its still not done. A day after, he calls and says the carbs need cleaned. I reluctantly told them to get started on it which totally sucks, not their fault that my carbs need cleaned. But after that point, the communication REALLY suffered. I called a couple times and Brian told me it would be done and running two separate times but when I called again and eventually came in, more problems arose and the bike was still not running. I was pretty mad. I got mad at Brian. I thought Id be dropping over a grand on something I couldnt ride away. I went in to pay and he only charged me just over a third of the original quote. Was not expecting that. He explained that he made me a promise he couldnt keep and that they credited me the carb cleaning and syncing. He also told me the fuel pump still needed servicing and it wouldnt run. But low and behold, its running. So I dunno what the deal is there but all I care about is I got a reasonable price. However Im not going back and wouldnt recommend this place to anyone.

Q
Review №23

I went in the store and had questions regarding a wheel bearings for my atv. Thre owner showed no interest in trying to help me find the right one, rather he just stared at his computer. Poor customer service. I would not recommend this palce, go somewhere place.

jr
Review №24

This place is the worst!!!! They had my bike for 3 months after the 1st month I started calling him once and week and all brain would say is one more week! Finally sent my brother down there cause I was sick of dealing with it.... brain then kick my brother out his shop after calling him names( then called me and told me it would be done the next day)....picked the bike up not working and him flipping us off! What a joke this place is!!! Dont go here in less you want long wait times! And alot of being lied too

St
Review №25

Honest about what the issues are, great fix at a reasonable price!!

cc
Review №26

Worst shop ive ever dealt with owner said sorry for the shitty service but i have enough business through word of mouth to be worried about your complaint i hope word of mouth gets out about what a shitty shop hes running.

Mo
Review №27

When I called for an appointment they were booked out but the guy chatted with me for a bit troubleshooting the issue and gave me some suggestions to try. Thanks for help!

Er
Review №28

Good people

Information
6 Photos
28 Comments
3.5 Rating
  • Address:6510 NE St Johns Rd, Vancouver, WA 98661, United States
  • Phone:+1 360-694-1211
Categories
  • Motorcycle shop
  • Paint store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–2PM
Accessibility
  • Wheelchair accessible entrance:Yes
Similar organizations