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Peterson Automotive
13317 NE Fourth Plain Blvd, Vancouver, WA 98682, United States
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Peterson Automotive
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me
Review β„–1

Great work, good price. Even better service. Chris is a stand up guy. They run a tight ship here. No steering you astray. Highly recommended πŸ‘ŒπŸ‘πŸ‘πŸ’― My new goto shop for all my mobiles from here on out!!

An
Review β„–2

Amazing service! Chris is a wonderful person and a very knowledgeable professional. The guys who worked on my car did a great job and the overall experience was nothing but great. Plus, they gave me the best price. I called multiple shops after I got a list of β€œto-do’s” from the dealership and Peterson automotive gave the most reasonable quote. I would definitely recommend them!

Je
Review β„–3

Always love the service and respect there. Will always utilize their services and also send others to them as well

Ma
Review β„–4

Great mechanics and great people. I highly recommend them.

Mi
Review β„–5

This shop serves its customers with honesty and integrity. I would recommend this shop to my family and friends and I will use them for future car services.

Mi
Review β„–6

These guys are the best. Kind, honest, and do good work.

Mi
Review β„–7

Great people work here. They dont try to scam you out of money & they genuinely try to help their customers. I wont take my cars anywhere else

Ch
Review β„–8

Did a fantastic job on my trailblazer and customer service was excelent. Chris was great to work with. Would definitely return to Peterson Automotive for more car repairs.

No
Review β„–9

Its hard to find a reputable mechanic in a new place.But these guys are what youre looking for.They not only did a fine job with my car, they also showed me that what the other guys said needed to be done didnt. They turned away money in their pocket because it just didnt need to be done yet.Its rare to find a quality, up-standing, honest mechanic. This company proved to me they are worthy of my business.I recommend them without reservation.

Di
Review β„–10

Enjoyable visit. I do have to come back fo air conditioning problems

Br
Review β„–11

Great customer service. Worked super fast, and kept me informed on the progress. Very helpful.

Wi
Review β„–12

I always feel confident and respected when having my car serviced at Petersons Automotive. They are honest and courteous and I highly recommend them.

To
Review β„–13

These Guys Are Honest & VeryEfficient . They Have Been RealHelpful To My Ex-Wife !Thanx Fellas !

Tr
Review β„–14

Everyone that works here is honest and extremely helpful. I recommend this shop to everybody I know.

Ca
Review β„–15

Amazing place and honest work

St
Review β„–16

A family ran business.Great ratesAnd they get it done!

Ch
Review β„–17

Prompt, professional, courteous. The staff at Peterson Automotive are second to none. I promise you, these people are the best.

St
Review β„–18

Great customer service that was friendly and honest. I was very pleased with the quality of work and going the extra mile with identifying and fixing a small air leak in a tire. Thank you!

Ji
Review β„–19

Winnebago Rialta owner you are in Luck!Petersons Automotive I have known them for 17 plus years. If you are a Winnebago Rialta owner this is a must-go-to place. I found it difficult to find a repair shop to work on this little VW motor home. Not only are they willing but Mike seems to be an expert who has worked on them since the Eurovan chassis came out. They can even do some undercoating and body painting! It’s worth the drive. Great staff.

ja
Review β„–20

Honest place and kind service. Im very scared to take my car to mechanics because majority of them lie and some are just plain lazy with diagnostics. I recently had a very minor problem with my vehicle (loose bolt), Petersonss Auto quickly diagnosed the problem and quickly fixed the problem. They only charged for diagnostics which wasnt expensive and way cheaper than other auto mechanics. Ill be sure to take my car or truck to these guys if they require maintenance in the future.

To
Review β„–21

Its difficult to find any automotive place worth your trust. This is the only place I take my car to. Fair, honest, competitive prices, and are straight-shooters. No up-selling from them. They have only told me what I needed and offered suggestions that were helpful. They have never steered me wrong and I dont anticipate that changing.

Mi
Review β„–22

Most honest mechanics Ive encountered. Great work. Straight forward customer service. Ive used these guys for several years. Each time its been a pleasure.

KE
Review β„–23

Awesome service filled with kindness. I recommend this place to all people with car or pickup troubles.

La
Review β„–24

Peterson Automotive is everything you would hope to see in an auto repair shop.Eric made it clear from the start at the end of the day, it is all about the car.My Mini now runs better then it ever has.Chris kept me informed every step of the way.They were extremely thorough, checked everything,and gave me a 3 year 36 k mile warranty. It is a great feeling driving now, having that confidence everything was done right.

Te
Review β„–25

Love the customer service. They always take the extra mile to make sure things are done right. Very fair on prices. Wouldnt take my car anywhere else. Totally trust these guys.

Tr
Review β„–26

The mechanics and staff are outstanding and the repairs done right! I wont use anyone else!

Lu
Review β„–27

Reasonable prices and friendly service. I always feel welcomed when i go in there.Will be returning for other repairs to be done.

Di
Review β„–28

When my car failed the emissions test, my sister recommended I take it to Petersons. She takes her car there and has been very satisfied with their service. I set up an appointment with Chris and took my car in. He gave me an estimate and told me when my car would be done. Overall I was completely satisfied with the service I received form Petersons Automotive and I would definitely recommend their services to other people. Chris was very knowledgeable, professional, and courteous. And I also received a follow up call regarding my satisfaction of the services. Thanks again, Chris and Petersons Automotive for taking great care of my car! :)

Me
Review β„–29

I drive far out of my way to get my car serviced at Petersen’s. They’ve always done exceptional, high quality work, and they’re honest. And of course, great people.

Je
Review β„–30

Super helpful and refreshingly HONEST mechanic returned my request for appointment call and put my mind at ease as to unnecessary repairs the Dealership was telling me I needed for upwards of 3k. Will definitely bring all my business there whether my vehicle needs it or not, I know Ill get an honest answer.

De
Review β„–31

Corvettes, classic s or newer models. Eric and his crew can fix it

Ja
Review β„–32

Did a great job on my truck. Employees were very polite and prices were very reasonable. Would definitely go back

Be
Review β„–33

These guys helped me out with replacing my clutch. They also were understanding when the money I had set aside for the repairs were drained by a family emergency and gave me time to pay it rather than continuing to charge me for storage. The car drives better than new now! Thoroughly impressed with the expertise and technical skills of this place highly recommend to anyone needing automotive repair!

jo
Review β„–34

These guys are awesome. Chris the service manager is always polite and helpful. Eric, the owner is great. They are always willing to work with you. Keep up the great work guys.

St
Review β„–35

Very happy with the service I received and the friendly atmosphere that they create! Very busy so make your appointment to save your spot you wont be disappointed.This is a must if your looking for a mechanic, reasonable shop rates and very honest!!!. Have visited Petersons Automotive twice in the last couple of months and both times received fast and professional service!! This is my favorite automotive shop in Vancouver, VERY TRUST WORTHY AND AFFORDABLE...

Am
Review β„–36

Ive been bringing my car in for oil changes for years and never have a problem. Today, I had a minor complaint about the service, and in the end decided to bring it to Chris attention. (I considered not, since it was really minor, but just wanted to bring it to his attention for the future.) He went above and beyond to remedy the complaint, and ended up bringing the business owner into the conversation, and instead of the issue becoming one, they really made me feel comfortable with them, and there is no doubt I will return in the future. I would *highly* recommend this auto shop.

St
Review β„–37

Great service and great prices. Quality work and wont recommend something (ie factory recommended services at a certain mileage) unless you actually need it.

Do
Review β„–38

Finding a new mechanic is always a coin toss... fortunately, we won the toss by finding Peterson Automotive! The reason the owner opened his own shop is a great story that I encourage you to learn about when you visit. ;-)One of the biggest gripes my wife and I have about any automotive shop is when they talk to my wife as if she knows nothing about cars or just ignore her and answer her questions directly to me. Peterson Automotive has never showed a sign of that. They speak to us both the same way and gladly answer questions we ask whether β€œdumb” or not. Everyone we’ve talked to there is friendly and helpful. Not to mention they’ve always done great and honest work!

Na
Review β„–39

These guys were the least expensive option in town. They were efficient and helpful both on the phone and in person. I will be taking my vehicles here from now on.

Ph
Review β„–40

Honesty is their policy....Ive been coming here for 5 yrs. What I like and appreciate is their honesty. No up selling or down right lying they just tell you how it is truthfully. Also very polite and courteous. I highly recommend them!!!I

Ja
Review β„–41

My Olds Aurora was not the first vehicle I had worked on by Petersons staff. I also had a Nissan Pickup which they worked on a couple of times. Every time, they get the work done as quickly as possible.The prices are as reasonable as they can be . Theres no nonsense either. When they tell you something needs fixing they are truthful. The owner, Eric Peterson is personally involved in the shop and stays engaged with its day today operations. That is why I trust him and his crew to work on my vehicles. They care.

Ma
Review β„–42

Highest recommendation across the board. I have a VW Eurovan Rialta and I wish that these guys were close to my home. I was traveling in WA and the check engine light came on. Found them and was so happy with the service.Mike the owner is very friendly but Ted the mechanic was amazing. He brought me in with him for the full inspection and showed and explained everything in a way I could completely understand. Im not a mechanic but he made me feel so comfortable that they are 100% straightforward and honest.The work was excellent, right on schedule and good communication. Other people have mentioned the cost is high, I cant say because compared to California it seemed what would be expected but for me I would pay for this service.Couldnt give a better rating.

Ki
Review β„–43

Always does a great job. Honest but busy. Will always be a customer here.

R
Review β„–44

Fair Priced, Quick and Courteous. I brought my Hyundai Tucson to Peterson Automotive in October 2012. I was expecting to be without a car for a week and end up with an astronomical bill after my experience with other repair shops and dealerships. At Petersons my car was ready the next morning at a fraction of what I expected and half their initial quote! They were even nice enough to check my VIN for any factory recalls I had missed. It turned out I had missed a very important airbag recall. I cant thank them enough. Peterson Automotive, you are awesome.

Ch
Review β„–45

Great service and they stand by their work!

Ar
Review β„–46

They fixed my car its running great.

To
Review β„–47

I did not end up having work done here but the owner was very personable and helpful I would recommend any of my friends to go and have their car serviced here

Ca
Review β„–48

Really great mechanics here! Fair & knowledgeable, so worth it!! :) Thanks Joey Harbaugh

Ka
Review β„–49

The people were very nice... although I didnt agree with the out come of my service.

De
Review β„–50

Havent had my car fixed yet but Russ @ Swineharts transmission gave me their phone # & they sound very nice. I dont have to worry about them ripping me off! And if you ever need your transmission fixed go to Swineharts Russ is a great guy!

Al
Review β„–51

Used to go here for years with all my vehicles. Friendly staff and skilled mechanics.

Yv
Review β„–52

My husband Joe has been going there for 15 yrs,honest,reasonable, great guys, wont go anyplace else

Li
Review β„–53

I went to Peterson Automotive for a second opinion on A/C repairs as I was charged $80+ at the first place just to check it out and give me an estimate. Peterson not only gave me a more reasonable estimate but did not charge for the diagnosis. That tells me they are honest and trustworthy and will get all my business from here on.

Mi
Review β„–54

I brought my ford truck in with a severe timing chain problem, some other garages said they might accept the job but wouldnt guaranty their work. Petersons went out of their way to accommodate my needs, fully guarantying their work, taking every step needed to get my repairs done right!

Ra
Review β„–55

Great people,polite, know their job and damn good at it. I recommend them to anyone.

Br
Review β„–56

They take care of my oil changes on my vehicles. Very dependable

Ra
Review β„–57

Great group of people! Very knowledgeable and professional. The are our fleet mechanics now. Thanks! ☺

JT
Review β„–58

Chris and staff went above and beyond to get me in same day for a brake job and fluid service. Kept me posted on their findings and came in $500 lower than repair shop across the street.

Ka
Review β„–59

Peterson is honest and trustworthy. So relieved to have found a great mechanic that we can trust!

An
Review β„–60

Excellent service.Great people.

Ca
Review β„–61

Super honest. They do good work and dont take advantage of you.

Ca
Review β„–62

A pleasure to business with.Curious and up front with what needed to be done. Answer my questions with intelligent answers and not with a lot of shop talk.

Mi
Review β„–63

Peterson Automotive has been working on my cars for several years and I have come to trust them completely. They recently did fuel injectors, ARP head bolts, HPOP, etc. on my 6.0 powerstroke and I am very happy with the results. The job had some challenges and surprises but they always put my needs first and did the work right.UPDATE - 5 Years In......Its been 5 years since Eric rebuilt my 6.0 and its been running flawlessly since. No problems with anything theyve worked on.

Da
Review β„–64

Outstanding! I limped my car in and they were able to help right away. I doubt Ill ever need to see a dealer shop again. Dan

Se
Review β„–65

Honest mechanics! Excellent doing business with.

Ja
Review β„–66

Honest and quick service at a fair price.

An
Review β„–67

I wouldnt bring my truck anywhere else. They are always professional and courteous and get the job done right the first time.

Jo
Review β„–68

Professional, courteous and thorough. Not the cheapest but if you want work done right, this is the place.

To
Review β„–69

I brought my Toyota Avalon in for a new timing belt. I agreed to the full service they suggested. Shortly after the work was done I moved to another city and soon noticed oil leaking under the vehicle. As it turned out the work done at Peterson Auto was improperly performed - the second repair person showed how the cam shaft had been damaged He said they did not take their time and do it properly. As a result, it all had to be re-done. When I contacted Peterson about the problem they assured my they would look into the problem. After several letters and phone conversations it became painfully obvious they had no intention of backing their ethics statements or guarantees. In short, they lied and left me hanging with an additional $1,000.00 plus bill.

Ry
Review β„–70

Been coming here for 4 years now. Only people I trust to work on my cars.

Ni
Review β„–71

The staff is friendly and helpful.

Di
Review β„–72

Excellent service I can trust.

Ma
Review β„–73

Kind and helpful

Pa
Review β„–74

Great Service

Ni
Review β„–75

All the team very friendly, efficient and professional, even for a European brand truck, reasonable and justified prices, to advise πŸ‘πŸ™‚All the team very friendly, efficient and professional, even for a European brand truck

Information
10 Photos
75 Comments
4.9 Rating
  • Address:13317 NE Fourth Plain Blvd, Vancouver, WA 98682, United States
  • Site:https://vancouverautomotiverepair.com/
  • Phone:+1 360-326-8592
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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