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Orchards Automotive
13314 NE Fourth Plain Blvd, Vancouver, WA 98682, United States
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Orchards Automotive
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Da
Review №1

These guys are honest and very polite. I do most of my own automotive work, but when its too big or a complicated job i always call these guys.

Zi
Review №2

Been coming here for years, super respectful, knowledgable, cheap, and on-time!

Wo
Review №3

These guys are great, pretty good prices and great service.

Ki
Review №4

Great Service. I Recommend Elvis To Work On Any Vehicle.

Jo
Review №5

The best nechanics in town! Love their service and prices. They are exceptionally HONEST!!!

Jo
Review №6

Needed to have the door latch assembly replaced on my driver side door. Called around several places, most were unable to find the replacement part.Gaynors automotive quoted me $600 for the replacement part and the labor....I found the part for $40 on Amazon, and Orchards automotive quoted me the install for $70. They installed it for the price they quoted, and did so in a timely manner.Go to Orchards automotive and stay away for Gaynors!

C
Review №7

Several family members have taken our cars to them for 30 years. They are trustworthy, easy to work with, and do good work.

Tr
Review №8

Weve taken vehicles here for over 10 years. Great people to do business with! Quality job and great customer service. Everyone knows it can be difficult to find an auto repair shop that you can trust... This is one of those places.

He
Review №9

I trust this shop. I have never felt like they were trying to make money off of me but only wanted to repair my vehicle as affordably as they can. They even let me buy my own parts and bring them in. I really appreciate this automotive shop.

Ri
Review №10

Very Professional Service. I always get what I paid for.

dm
Review №11

Made an appointment to have odometer repaired and a potential rough start looked into. The odometer was a must fix and the vehicle was needed by Saturday. Was promised by the owner that fixing the odometer would be a quick And not to worry about time constraint. I spoke with two people and expressed the NEED, and URGENCY of the odometer repair. Brought it in for my scheduled appt Thursday morning only to have the car sit, untouched for an entire day. I received a call around 2:30 Friday (also from the owner) stating that After 3 test drives the car runs fine but they didn’t look at the odometer and they won’t be looking at it because they wouldn’t be able to finish it by end of day. So I basically dropped off a vehicle for two days with no repairs made. And the one repair that was a must, and was promised would be fixed wasn’t even looked at. This was a HUGE WASTE OF TIME. After being a customer for 15years, I’ll be taking my business elsewhere. They have become incompetent and unreliable. I suggest you look Elsewhere to get your car repaired. Or, don’t.. and let your car sit for a week while they look at it from their office. 🤷🏼‍♂️

Je
Review №12

I dropped my car off over the weekend for them to take a look at. Not only did they fit me right when they opened but they fixed it within a couple hours. The price was phenomenal and the customer service was excellent. If I have car repair needs in the future, this is where I will go. No gimmicks, no run around, no telling me I needed things fixed that didnt need to be, they are just good honest people. If I could give them 100 stars I would.

Ju
Review №13

Excellent service, friendly staff. I never take my car anywhere else.

A
Review №14

Went here because our other mechanic is swamped with work and my husband and I will never return. They didnt fix what was wrong with the car and charged a ton. Not sure if its incompetence or they just like being dishonest and try to get as money out of you as they can.

Bo
Review №15

Been with them 25 plus years. Most honest mechanics I have ever met.

Ra
Review №16

Theyve been working on my cars for about a decade. Always do good work, price things fairly, honest. They spot things that need to be fixed before its a real problem. No pressure sales. Easy to communicate with. They prefer cash and give a discount if you pay with it.

Ch
Review №17

Took my Honda inIts my first car/my life.I was verbally given a list of stuff wrong with it and I felt pressured/bullied. Paid for what I could afford. Picked up my car and SUDDENLY now I have more issues with my car than when I left it with them that I and my family know were NOT issues at all at drop off. When I picked up my car the lady in the shop was rude and told me I called to much when they werent Communicating at all. Asked for the list of issues and was told it didnt exist.

Ja
Review №18

Made a appointment for 9:00 am at this shop for a tuneup, oil change, radiator flush, and info on check engine light on. Dropped car off at appointed time and day. Work was not started on my car till late afternoon. Pointless to make a reservation, I guess. Only work done was the oil change. Guessing because my skin color is not white, repairing my car was not a priority. Did not receive a apology for the waste of my time. Would never recommend this shop because of the very poor customer service and the fact that a appointment means nothing to them.

Kr
Review №19

I have been coming to this automotive service business for many years. The staff has always been very courteous and kind to me. They have helped me with all my needs. I will be going back anytime I need my car care done.

N
Review №20

My husband and I have been coming here for a couple years and this place is friendly, honest, and their services are very honestly priced and low priced at that! They communicate what the problem with your car is, in understandable terms. My husband and I will continue to bring our cars here.

An
Review №21

These guys are awesome! Only been here twice now, but I can already tell how experienced they are, no funny business, always straight to the point, and unlike other shops I havent questioned anything they have done. Will continue to return here, and only here!

56
Review №22

I wouldnt recommend this shop for interlock service. I normally go to Life Safer down the street, but my guy is sick right now, so I was scheduled over here. They rescheduled me 30 minutes after my initial scheduling, they were 30 minutes behind in their intake process. The owner walked away with my debit card when I was still in the shop, rather than their office which I dont feel comfortable with because its then out of my sight. This place is also a dump.If people say you get a discount when you pay with cash, its because they are charging you a 2% processing fee, which literally happens anywhere that accepts credit cards.If you have to get interlock service, go to life safer instead. Highly recommend their service.

St
Review №23

Honest and dependable auto repair shop. Been going there for years. Highly recommended.

Rh
Review №24

They have always treated us with respect and fixed our vehicles in a timely manner.Lauren Jr is a hard worker and seeks to please the customer!!Great Job!!!We will continue to return

De
Review №25

Ive been taking our vehicles to them for over 20 years. A great group of mechanics, always courteous and very helpful. Reasonable with their prices.

Cu
Review №26

Never had no problems bringing my cars in good quality work

Je
Review №27

Gross, dingy little place. Walking in, I felt like I was either going to get robbed, offered some meth, or turned into a coat. The mechanic was well over half an hour late to work, even though my appointment was scheduled weeks in advance, and he gave me a very Silence of The Lambs vibe mixed with a bit of The Hills Have Eyes. Ive never heard a vintage soda machine play the banjo until that day, and Ill never go back for fear of the song ending...

Et
Review №28

Ive been to these folks twice now to have my wifes car worked on. They seem to be honest mechanics; this is the first place Ive taken her car since we moved to Vancouver that I didnt feel we were being ripped off. Theyre knowledgable, honest and fast.

Li
Review №29

People are nice. But highly do not reccomended for ignition interlock. Nothing but problems. Getting stranded twice. Having car towed. Got a new car same problem twice in two weeks. But no one will take the blame.

Pa
Review №30

Loren has always been straight up and honest, would not go to another shop unless he was no longer in business. Have been going to Orchards Automotive for over ten years and have never had a bad experience.Great people and great service what more could you ask for?

Mi
Review №31

Ive been using Orchards Automotive for 12+ years - Ive always seemed to have inherited the problem child of cars during my youth where the person I inherited it from took it in to well-reknown competitors & have never been able to get the problem fixed. With each car I brought Orchards, they were always able to tell me what the problem was & get it fixed in a timely manner & never have the same problem with it again. I have also had my husband take his cars there & just today, he brought his car that he inherited from his dad for a tune up to the shop & he just got through telling me that a problem that his dad had tried to get fixed by competitors & was told was routine with those kind of cars was fixed in his car.

JT
Review №32

The owner loren champlain publically discussed internationally hitting motorcycles with their vehicle on the road.Big threats coming from a sub par automotive shop & u haul affiliate owner.

Sa
Review №33

Absolute worst service! The woman that works there is very rude and tries to make you feel sub-human. Please take your business anywhere else but here.

Su
Review №34

Theyve always taken good care of me, not taking advantage of me.

Ji
Review №35

; great staff good prices

Je
Review №36

Great work, great service.

Ki
Review №37

These people are incompentent. Do NOT bring your vehicle here, I thought because they do emission work they would be trust worthy but god was I wrong. Over a thousand down the drain for a incompetent job. I hope you guys lose your business.

Do
Review №38

Always treated very well here and they explain what the issues was wrong with my car that I understood. My place of choice!!*****

ke
Review №39

Always have been very helpfull and very polite. Everytime i go there i get the same treatment.

Ka
Review №40

Very honest, genuinely caring, and good pricing.

Ci
Review №41

Good people

Az
Review №42

Honest mechanics

sh
Review №43

Friendly staff

Information
3 Photos
43 Comments
4.1 Rating
  • Address:13314 NE Fourth Plain Blvd, Vancouver, WA 98682, United States
  • Phone:+1 360-254-4198
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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