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Dick Hannah Dick Says Yes Vancouver
1200 NE 95th St, Vancouver, WA 98665, United States
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Dick Hannah Dick Says Yes Vancouver
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Th
Review №1

Maya sold me my 2011 Subaru Forester. She was very friendly and professional. Not your typical pushy salesperson at all. She answered all of my questions and concerns and I would recommend paying her a visit if youre in the market for a used vehicle. Overall it was a very pleasant experience and I am extremely happy with the car!

Jo
Review №2

Super transparent the whole time. Answered all the questions I had and explain the why behind them all. Great customer service, very accomodating and listened to my budget rathed than forcing things on me. Found the perfect car for me. Would recommend to anyone and salesman Hayden was superb.

Co
Review №3

Cory is awesome and understanding. We came in with bad credit, $500, 3 kids and a old car that was breaking down and walked out with something reliable and that we could afford. Will be returning!

Wa
Review №4

Great full service auto repair shop! High quality auto repair by a company that owns dealerships and you wont pay manufacturers dealership prices. Great value for high quality workmanship by a company that puts customers first. Seriously consider trying these guys!

Jo
Review №5

I worked with Taylor and I just have to say he was great he answered all my questions very professionally he didn’t pressure me into buying something I didn’t want. He helped in so many ways and for him I’m so very thankful. If anybody goes in for a car ask for Taylor he’s a great guy !!

Lo
Review №6

I love the people there and especially Maya are the ones whom help me get into both my vehicles. She is super friendly, loyal, fun, and just honest person. I can not say anything bad about her!! Thank You!!

Sh
Review №7

Cory was absolutely amazing and professional! I seriously appreciate everything he did for me to help me out and get me in an amazing reliable car for my daughter and I. He didnt bring out a junker car like normal dealerships to screw you over he actually cared enough to show me an amazing nice brand new car for an amazing price. The service was super fast and he was the only one that handled everything which made me feel better that he wasnt just wanting my money. I highly recommend this dealership! And I highly recommend Cory for anything! He exceeded everything

Ka
Review №8

The team was amazing at getting me into my dream car. Moved mountains to get me where I wanted.

Ar
Review №9

I love the customer service my husband and I received. I wanted something relabel for my children and my special needs child. Tayler did a very great job. I was not pressed on signing anything unless I wanted they worked very hard and my family and I really appreciate it. Thank you!

ml
Review №10

Everyone that I communicated with were so nice and responsive. My needs regarding what car or budget were definitely filled in how it was preferred!Cory and Lawrence were so kind!The entire experience was easy and helpful.Now I have such a cute car! Thank you!

Ju
Review №11

Cory was amazing, make sure to ask for him when you go in to by a car!-Juan Gomez

Ja
Review №12

They have been great service from the sales to the follow up service. I appreciate everything about how they run their business, and honestly, I just wish I could make more referrals for them. Theyre appreciated from my end.

Ke
Review №13

Ive worked with Nick in the past and hes been awesome. He was on vacation this time so Ryan helped me. I didnt plan on trading out my car initially but, I ended up buying changing to a different car. No pressure to do so but with Ryans help. Directed me to something that fits what I need. Rock was great at getting the lender side of things handled and got me a better rate and payment. Would recommend all three of these guys to help.

Da
Review №14

The entire process was amazingly smooth.Rob was extremely patient and so awesome to work with. The fiancé dept worked and got us a great interest rate. We were very pleased and will return

ni
Review №15

Nic was the best salesman I’ve ever worked with. He was quick and too the point and helped get my family into something that worked perfectly for us. We look forward to working with him again.

As
Review №16

Rob was really nice and patient. I felt like answered all my questions and was very up front and honest about all the financing. I recommend him!

Ru
Review №17

My fiance and i dropped in looking for a new car. We have fair credit but not the best. We wanted a newer, more reliable car but some dealerships in the past werent very willing to work with us. We came in with a 2003 Acura MDX and 4 hours later left with a 2017 jeep renegade with very low miles. The salesman was Hayden and he was very patient and showed us the cars we were most interested in, we finally decided on the jeep. At first we were disappointed thinking we werent going to have enough money to buy it, but Hayden and his supervisor listened to our concerns and made it work for us! Ive never owned a car newer than a 2003 or anything with less than 200,000 miles, so we are very happy and excited to now have a 2017 jeep that we can afford every month!

St
Review №18

Maya was amazing and very nice. She helped me find a vehicle I liked after the one I had originally wanted was gone. I would definitely recommend her to everyone... Edit to say that Ive had my vehicle for less than 2 weeks. I dont like it and there are things wrong with it that now I have to take it in to get it looked at and fixed. With the price this company charged for the car, there shouldnt be that kind of problem

De
Review №19

Simple buying process. Friendly and professional.

As
Review №20

Yesterday I got my new car. I got to work with Maya and Cory and they were both freaking awesome. They made everything work out in my favor. Mayas hard work and dedication got me into a car that I love and never thought I could ever get. Thank you both for being so awesome

pa
Review №21

Nic was beyond helpful and made the entire process such a breeze. He and Lawrence continued my mission to make sure that my car was everything that I wanted and more. They spent so much time researching cars that work and just AMAZING. I will be recommending all family and friends to him.

Cy
Review №22

Nic Rodeo was wonderful helping me get into the car I wanted even with my bad credit. Everything was easy and quick.I really appreciated his professionalism and efficiency.And he was very nice.

Ma
Review №23

Serena is amazing! She made the whole process seem less for me and I can honestly say this was the first time I have had a great experience buying a car!!! Thank you Serena so very much!

kh
Review №24

Cory Newport is the best. Super helpful and makes sure you get what you want

Eu
Review №25

This place gets you a car no matter what your situation may be, good job

Je
Review №26

Maya at the Hazel Dell location went out of her way to help me find what was best for me, and my family. I was very payment driven and they never gave up. The best part was it felt like real people helping real people. Also a shout out to Lawrence who made sure our financing was on point. Between the two of them, some emails, several phone calls and a trip to pick up a car for us, they made sure they took care of me and also got their jobs done. Thank you for everything!

un
Review №27

My representative Corey was very professional and friendly. He was able to answer all my questions. Very helpful.

Dr
Review №28

Cory was super nice and very determined to help is get into a better car, 10/10. Will buy here again

Ge
Review №29

We had the pleasure of working with both Dougs Dougs they were both honest and helpful. Highly recommend.

Ca
Review №30

Maya was and is absolutely PHENOMENAL! She worked so hard to help me get into something I would be happy with. I put this woman through the ringer and she came out on top. After many routes, options, and her crunching numbers and staying late to help, she found something that would work for my family. I highly recommend her to anyone looking to get a new vehicle. She goes above and beyond, shes fun and makes a stressful situation easier to handle. Best experience I have ever had with any dealership!

I
Review №31

Everything here is overpriced by at least 5k and in some instances 10k. They talk a good game, but when it comes down to it, they are just another used car lot that only cares about their bottom line. I would not suggest making this your first stop, shop around and save yourself some money.

Vi
Review №32

Rob was great and patient. He made us realize what we really wanted and helped us get into something that we love! Will definitely come back!

Li
Review №33

Loving my new car! Serena and Nic made it happen for me! Couldnt be more ecstatic and grateful!

Ca
Review №34

I worked with Cory today and he not only listened to what I was looking for but exceeded my expectations! He was professional, personable, and just overall very pleasant to work with. I highly recommend.

An
Review №35

The whole process was smooth as BUTTA!! Got a great rate and smokin deal on a JEEP that I am in love with. Thank you Nicolo Rodio for providing a delightful car buying experience 🚘

Li
Review №36

Rob was extremely helpful and great at helping me understand everything. He went above and beyond trying to help me find the perfect car, and did! It was the best car buying experience I’ve ever had.

Mi
Review №37

Amazing work ethic and it shows in the quality of the work itself. Never a bad experience

Je
Review №38

This was my first time buying a high priced item. It took longer than I had expected, however the salesman did a wonderful job helping me and doing all the paperwork. They were friendly, knowledgeable, and took covid-19 safety precautions. Overall the entire process was simple and easy. I left with my new car and an very happy

Vi
Review №39

I went into my car buying experience with much trepidation. My credit had some bumps and I was concerned that I would be rejected or Made to feel inadequate because of it.Absolutely the opposite happened. My Sales and finance consultant was Hayden and he was amazing. He listen to me concerning what I wanted and found me the perfect car.While it did take a little while to get everything finished I drove home in a car that Im extremely happy with.I would recommend this car dealership to anyone whether they have a bump in their credit or whether they just need a car. They were amazing.

Sa
Review №40

My very first experience buying a newer used car, they were able to find something that fit me and my budget. Great people!

Ma
Review №41

Doug was awesome! Very understanding of my restrictions and was warm and welcoming during the entire experience. I will always refer people to him from now on, I have never had such great dealership experience!

Ma
Review №42

Nick and Grover were absolutely amazing and easy to work with. They found a truck for me that I didn’t think was possible, they went above and beyond for me

Ke
Review №43

Thanks to Travis and Eric for getting my truck in for repairs when I know you are very busy. Its much appreciated! You guys always do a great job at a fair price.Thanks,

Ju
Review №44

Very helpful! 3rd vehicle Ive purchased with Rob Chartier

Ev
Review №45

Rob was amazing! Very kind and fun. Helped find the best car and made everything feel easy. Could not have asked for a better experience!

Dy
Review №46

Awesome experience! Payment I could afford; car that was more than I thought I could get. Very easy car buying experience - one of the best car buying experiences Ive ever had. JT is fantastic, great salesman. Loved the no pressure, how can we help you vibe

Je
Review №47

Ryan was amazing!! Very personable and a great sense of humor! Very helpful, and answered all my questions. Even when I changed my mind on looking at different cars :) but in the end he went to Kelso and got my Prius I wanted! Which I must say I love this car!! Thank you Ryan for everything. You are awesome!!

Er
Review №48

Maya Brown was friendly, professional, and knowledgeable, and open to answering questions. I never felt pressured, and am very happy with my experience and my new car!

Co
Review №49

Doug hunter was super super helpful and super nice he helped us get into our car today with ease. We love love our new Chevy Cruze he listened to our needs and wants and found exactly what we were looking for.

Ka
Review №50

Just truly impressed with the whole process! It was so refreshing dealing with one person the whole time. Definitely was no pressure buying!

As
Review №51

One of the best car buying experience Ive ever had. Cory Newport made the whole experience relaxed and pressure free. They were able to work with me to get me in my price range. 100% would recommend.

Cr
Review №52

This is the best place to buy a vehicle! So friendly, no pressure on a certain vehicle. Always will buy here!

Gl
Review №53

Maya was very very helpful, She helped me get the car that was in my budget. She most definitely made my car buying experience an awesome experience, will definitely recommend Maya if your looking into buying a car.

yo
Review №54

Nic was extremely informative, and excellent answering any questions big or small. We put him through some loops, he took them in stride and never complained. We will highly recommend him to others. I feel he put us in a safe, and long lasting car. Plus he gave the monthly payment that would work for us. Im beyond happy.

Mi
Review №55

Fast, friendly, personable. Highly recommend

Ca
Review №56

Hayden was soooo nice! He was a pleasure to work with. He was very open, and honest, but in a super positive way, and even wished me a happy belated birthday! I was really pleased with the help we got

Ph
Review №57

Given complete runaround when trying to purchase a used car fom these guys. I applied for financing for a specific car only to find out the car didnt exist and then they tried to sell me a more expensive car. Said the bank wouldnt approve a less expensive car. The old bait and switch. Totally dishonest. Little or no productive communication for over a week.Lawrence Ram General Sales Manager

D
Review №58

Wonderful experience. Was weary at first but they send me Hayden and that guy can sell salt to a slug. I would recommend mr. Hayden as your sell associate. He’s straight forward and to the point.Hayden and the manger was very easy to work with. Will defend do business here from here on out and I live in Portland Oregon.

ma
Review №59

Maya was great to work with! She provided excellent service and helped me out getting me into the right car.

Lu
Review №60

Excellent as always. Hayden helped me before and helped me this time and always provides excellent service.

Te
Review №61

Did whatever they could to find me the right car for the right place. They even lowered the price to fit my budget! Cory Newport was awesome and brought with him a very comfortable laid back environment with no shady business. Definitely recommend this place and Cory.

am
Review №62

We have ALWAYS had an amazing experience when buying a car through you guys. Thank you again!

Si
Review №63

Came in to hopefully drive my first car off the lot & thanks to Rob Chartier who helped me make it happen! Awsome customer service!

Sa
Review №64

Very easy and simple process for my first time financing a car. Cory made our experience very smooth and stress free from the very beginning. This was at first a very complicated purchase for me and he changed it around completely to something I’m looking forward to now. All around, he and the other employees were very respectful & professional. Which is something I haven’t seen often at all.

Em
Review №65

Maya was amazing!! She made the whole experience pleasant and personal. That is the most stress free, pleasant and fun car buying experience I’ve ever had. 150% recommend her to anyone looking for a car and maybe a little unsure what they can get into.

Ca
Review №66

Fantastic service went above and beyond to find us a truck we want thank you rob.

Ro
Review №67

Amazing customer service from my sales guy Cory Newport! The best ever! So grateful for him. Thank you Cory!!!!!

Ma
Review №68

They were all super friendly and helped get me into a nice car with low mileage!

Na
Review №69

This is the second time I bought a car though nicolo and he was great both times he will always be my car guy

ki
Review №70

Great customer service from the time I called to inquire to the purchase of my car. Rob was great to work with.

Al
Review №71

If I could give zero stars i would. I drove almost 4 hours to look at cars. For starters I should have ran the second i had a bad feeling. The salesman only let me look at one car. Told me there was nothing besides this one car that would work. Which is pretty wild considering it ended up being a 16,000 dollar loan. If i turned around to try and sell it I wouldnt get close to that. I made sure that the number one thing they knew was i needed a reliable car and that i travel a lot for work. I went to check the tires out and the salesmen got frustrated and told me that it had been completely checked out and everything replaced. During the buying process i was informed that in the car report it had damage reported on it but nothing major and everything had been checked over. I was also sold on the 3 month warranty they offer buying a car from them. You also have 5 days to trade your car for a different one. But only at 100 miles. So just driving home I lost out on that. Long story short. My tires were completely bald with the wire showing, the alignment was off and the tire tread was so worn on one side vs the other that it was ridiculous. I ended up with a tire blowing up, no spare tire, which was conveniently never mentioned and i was stranded all night and had to get my car towed but due to covid they wont let you ride with them. So someone had to drive 3 hours to pick me up. I have spoke to the manager and service department, sent emails with pictures of the tires, showing how bald they were, and the alignment was off and the blown tire. I was told by the manager that the tires should have lasted 40,000 miles no problem when i told him the original tires that came with the car were on there. Literally argued with me about it. On top of that i have tried to get maintenance records and never got those, since they swear it was checked out but if that was the case how could you miss the alignment being that off and the tires that bald. Not to mention sending someone to drive almost 4 hours home on the freeway with a car like that is just sick. I bought a car just to dump money into on repairs and buying all new tires and of course they have ignored me and never got back to me after having me send in all the proof they asked for. So if you want an overpriced car that they wont back a damn thing on their supposed warranty and end up stranded with no spare and isnt safe to drive more then 5 miles, then this is the place to go. Of all the cars i have gotten this is the only place that doesnt fill your tank, sends you off with bald tires and no spare tire, hell not even car mats, no maintenance records, and ignored and treated rudely when an issue does come up.

Sh
Review №72

Rob was great to work with. Process was quick and easy. He was very personable

Be
Review №73

Loved how he came back let me know what was going on.

Jo
Review №74

Got approved, they offered to pick me up so I could come in and look for a car, but honestly they tried to pick them out for me. If I said I was interested they gave me the runaround about how banks only want to finance expensive cars for subprime borrowers.. and the more I thought about it...the more I figured these people are commission only. I feel taken advantage of and lied to, being told the bank may retract their offer if I didn’t buy TODAY because I wouldn’t be seen as a serious buyer. Which sounds like bs lol. All car lots are pretty scummy so my advice is just be prepared, and don’t be afraid to walk away like I did, got rolled over in a Nissan Sentra with CVT failure only a few months in.

Al
Review №75

Rob was fast, accommodating and excellent at making the car buying process clear and easy!

Ry
Review №76

Had a wonderful experience and walked away with a car that made me happy A plus to the team

An
Review №77

So helpful and ambitious! I lovey new car thanks so much!

Mi
Review №78

Nick was amazing. Incredibly helpful and understanding of my situation. He worked his hardest to lower my payment and even stayed late to make it all work out. That night I walked out in my first Forester! All of you are amazing. Also thank you to Maya for putting in so much legwork throughout the last two weeks! You’re the best!

Sl
Review №79

Hayden was phenomenal!! A real breath of fresh air in the realm of used car sales. He managed to develop a rapport with me promptly and that is no easy feat! With my kids coming in to driving age soon, we’ll be back to see him for sure!!

Ka
Review №80

This was my first time financing a car and I was nervous but Eian was great and walked me through the process and was able to help with my bruised credit. I was able to drive away in a vehicle that I am in love with. The place was clean and all of the staff was very helpful and friendly. I highly recommend this place whether you have bad credit or not! They have a great range of vehicles. Thanks again guys!

Ji
Review №81

I am an auto repair professional and have worked in the dealership environment in the past. The used car business has the reputation it deserves...good for you for checking the reviews. I am a repeat customer and have sent clients and friends here for several years. Good value and straightforward business practices. They are one of the precious few car dealers in the region. Rock and Ryan helped me on this deal and did a great job.

da
Review №82

Rob was very informative and patient

An
Review №83

Had a good experience working with Ryan and Cory.My son is very happy with his new car. I highly recommend this dealership!

Ma
Review №84

Ryan Martinez was very great! Very professional, and made the process go very smoothly. I enjoyed my experience buying my new car here because I was taken care of right away, and they made me feel relaxed during the purchase. I would recommend him to anyone who is looking for a great deal and exceptional customer service!!!

Kr
Review №85

Ryan was excellent. Super smooth process. Thanks Ryan!!

Do
Review №86

Friendly, professional service from everyone involved - from initial confirmation text to signing the final paperwork.

Da
Review №87

Eian Yarbrough went above and beyond to help me get the right car I was looking for even with my challenged credit. He was patient and helped me narrow down my options from cars that were in my budget and that fit my needs. I can’t say enough good things about him and the service I received from him. I’ll definitely be back again in the future

He
Review №88

I was not looking forward to the car buying experience, but Rob was very helpful and friendly! I was in and out of the dealer much quicker than I anticipated! He found a great vehicle for me that exceeded my expectations given my credit history. There was no pressure and no judegement about my credit situation, which I was really nervous about. All in all, they saved me a ton of stress. Thanks!

Ji
Review №89

Cory was great!! Easy to talk to. Very nice customer service. Very honest. Great experience.

Da
Review №90

I just bought my 3rd car from Nic and he has been amazing each and every time! He is fun and friendly and knowledgeable. Thanks Nic I love my Tiguan!!

To
Review №91

Cory was amazing, thank you so much💕

Ro
Review №92

Nice staff. Very helpful. Great selection. We bought a 16 Jeep Patriot. While we were there a phone was taken from the car we drove in with. The very helpful salesman (Jim) raised hell about it. Whoever took it pulled the charger & jack across the drivers side. 2 days later (Mon) they found it & called us. Apparently it just showed up. The problem we have is that they looked all over for it (over an hour and a half) and then it just shows up. Very suspicious. Lock you doors there even with a trade in.

J
Review №93

Great service nick me a great deal

Ye
Review №94

Great people to do business with they go above and beyond to get you a car. Doug Hunter was awesome.

An
Review №95

Very quick, and thanks for staying late and helping a bunch!!

je
Review №96

Nic was absolutely great I didnt have a good experience talking to one of the workers over the phone and was considering not even moving forward with purchasing from you guys but I figured Id show up for my appointment and see what we had to do to get into a car but nic was amazing and got us into a car that day!

Ka
Review №97

Quick and easy. Excellent customer service!

Em
Review №98

Our car just broke down, and we needed a new one before Monday so we can go to work and take kids to school. We came in with 3 kids, our intent was to give our pay stubs to see if we qualify for a loan and than come back later in the day to look at cars.Jim took our papers and within 3 minutes found a vehicle that would fit our big family. Within 5 minutes said he would be able to work with our credit score to get us the vehicle that we were interested in.We left to run some errands, while driving we found a different car on the website. Called Jim and he was able to run some numbers for us. We came back an hour later. Test drove the car, signed the papers. Now, we are the HAPPY owners of a 2015 Honda Odyssey ex-l. It even has a mini cool box and a DVD player that keeps the kids from fighting.Jim was easy to work with and upfront. Straight to the point. BY FAR THE Best experience buying a car. thank you, thank you, thank you!!!!

Be
Review №99

One of the best car buying experience Ive ever had. Nic Rodio made the whole experience stress free, not over selling us but with a discount?😊🙌🏽🙏🏾 Phenomenal. Very informative, positive and helpful. Nic went above and beyond to help me and my daughter get the best deal that fits our budget. Much appreciated how he provided us a comprehensive insights of how the process and features of the car itself. The whole experience was the best and stress free that we are surely appreciated it, especially to the knowledgeable salesman, Nic Rodio. Thank you.

Br
Review №100

I was really nervous being a first time buyer with virtually no money down.. Doug hunter made it smooth and seem so easy. Im very impressed and definitely a happy customer!!!

Information
96 Photos
100 Comments
4.8 Rating
  • Address:1200 NE 95th St, Vancouver, WA 98665, United States
  • Site:https://dicksaysyes.com/?utm_source=business-listing&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 360-342-9548
Categories
  • Auto repair shop
  • Car finance and loan company
  • Used truck dealer
Working hours
  • Monday:10AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • Onsite services:Yes
  • Online appointments:No
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