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Bay Star Auto Care
1275 Atlantic St, Union City, CA 94587, United States
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Bay Star Auto Care
Comments
Ro
Review №1

I heard a noise in my brakes I took it to check and they told me that I had to change them they charged me $800 and they gave me the cheapest they could find I took to them it 4 days in a row because it left a worse sound they would have done the work for me for free. They gave no importance to it, they just left it all day and told me that there were no failures until I brought them a video of the problemsI know it has to make a profit but you cant be that miserable to install poor quality brakesI think I should never take my car to that place and I think that my problem was not changing the brakes and that they did it for profit

Ju
Review №2

Took my suburban to get a diagnosis, repaired, and smogged. Gary checked it called me the next day telling me all issues with the vehicle and the estimate to get all fixed and smogged. He was honest and upfront on what it needed, got it all done in a reasonable time frame. Very happy and I will be coming back for any future repairs.

St
Review №3

Bait and switch for smog check. Got refunded fast. Ladies beware dont get taken advantage of please.

Ro
Review №4

Owner was very polite and helpful! I was able to get my car smogged quickly and for a decent price!

ch
Review №5

Went there with coupon for transmission service. they only added 2 quarts of fluid and charged 150 dollars and charged me for the 2 quarts when 5 quarts were included with service. then gary lied several times about what was performed. then he gives me all my money back so i wouldnt write negative review. well i just wonder what happens to all the people that dont catch the lies and deceit. i would not suggest this place to anyone so use caution and still write review even when he returns your money cause fraud is fraud unfortunately most folks dont know they been ripped off.

M
Review №6

Always great and efficient service. They were able to fix my side mirror. We take our work vehicle at this location only.

Ex
Review №7

I am so happily satisfied with the work done on my 2005 Pontiac Montana, prior to... my van was shaking a lot when in “Park/Stopped”, the problem being (2) motor mounts were broken, plus I went ahead and had them install spark plugs and new wires.My van is now running like new, I can barely hear the engine and the performance is awesome, Thank You Gary, Carlos and the rest of the crew who worked on my car👍🏼❤️ I hella recommend UCAuto Repair 👍🏼👍🏼

Na
Review №8

Trustworthy...Ive been going here for many years now. I didnt trust anyone before them. I always felt that theres some cheating at other places. I have 5 cars and the rotation cost for smog certification does add up to $$$.

Ma
Review №9

The tech knew almost immediately what kind of service my car needed. He worked with me on a price that fit in my budget. Very knowledgeable and would highly recommend!

Ma
Review №10

Gary is honest and trys to do what he can for you. Great and efficient service!

Ne
Review №11

Very low prices and excellent work.

Na
Review №12

Owner Gary is unfriendly and rude. And it’s a quite expensive. The repair work and service itself is decent. If you are ok being talked down to and paying a bit extra, it’s a fair place.

Ch
Review №13

Wrong part. Overpriced.Simple heater issue (blower valve) and they replaced the wrong part - and then charged above for the part! Then it didnt work, so they diagnosed a full heating core replacement on my dime. No thanks.The owner was away though.

Ch
Review №14

I like taking my car there. Gary and Carlos are very helpful and courties.

ma
Review №15

This man is an absolute crook. He tried to charge me $70 for a smog for my suv when it states 49.95. Then when I ask him about it he says you are paying for the certificate as well... I get that part but the certificate is under $10... so where does the other $10 go? I called him out and he suggested I go somewhere else and you know what, I did. I have already contacted the BAR and BBB for unlawful ethics. I look forward to seeing his doors close so it can be replaced with an honest business. Do NOT go there, instead the Shell station on mission and willow is $10 less and has excellent customer service.

Ga
Review №16

I never had any issues with this place until recently,the owners has attitude. My car didnt pass the smog,but thats not what Im mad about. He tells me to hang up on my phone while talking to the mechanic that worked on my car and tells me that he can educate me. Thats ridiculous. Thats not an attitude of an owner. I would give 0 stars for this place......

Ro
Review №17

Declined service for a smog . Also very rude.

Ki
Review №18

== This is an updated review based on my recent visit ===I have some issues with Bay Start Auto care center in my earlier visit, But Gary (owner) called me and helped me to fix the problems and offered money refund.Liked the customer care they have.

El
Review №19

For about 20 years they have been servicing our cars, tune ups, smog checks,etc. And we have never been disappointed. Great work at the right price.

Kr
Review №20

The owner of the Bay star is very honest and I trust his expertise.

Er
Review №21

Bay Star Auto is the best. Gary make my Camry smog test pass. It has check engine light on. He reset something and it pass smog thanks Gary!

Ja
Review №22

Great place to get your car fixed. Honest and fair.

Gu
Review №23

Beware! Overpriced! Nearby garages quoted me for half of what Gary was trying to charge.

en
Review №24

Oil changes are quick and a great price for synthetic!

Ar
Review №25

For me this is first auto care company that could actually fix something official dodge diller and anyone else I asked - couldt. And for very reasonable price.

li
Review №26

Great place and will go again!

Ja
Review №27

Nice job but takes time.

Pa
Review №28

Very rude and very overpriced..

Re
Review №29

Family friendly service.

Fr
Review №30

Treat you right

Li
Review №31

No customer service skills.

Ro
Review №32

Mixed feelings about it

Na
Review №33

Honest work

Si
Review №34

Great place

24
Review №35

God is the KhalsaGod what a victoryThe owners and workers of this shop are very kind and respectful and kindly give us the job satisfactorily. Please be repaired

Information
7 Photos
35 Comments
3.7 Rating
  • Address:1275 Atlantic St, Union City, CA 94587, United States
  • Site:http://baystarauto.com/
  • Phone:+1 510-489-3331
Categories
  • Auto repair shop
  • Smog inspection station
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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