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TWISTER WIRELESS TULSA
6345 E 41st St, Tulsa, OK 74135, United States
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TWISTER WIRELESS TULSA
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Do
Review №1

I got adventurous a couple weeks ago and changed the battery in my iPhone. A few days later I wanted to use the camera, and low and behold the cameras on the phone would not work. Took it to the Apple store, they told me what I already knew. They offered $10 for phone on a new one. Not the deal I wanted. Quoted me $230 charged to replace the cameras but would not guarantee that route would work. Still not the deal I wanted. Had seen an advertisement from Twister Wireless. Walked in thinking I would try to buy the same phone. After greeting the tech guy and explaining the issue that I was experiencing, so to make a longer shorter, he replaced both cameras for fraction of Apples quote. I was impressed with his speed of the process in replacing the cameras. It took me forever it seemed to do what I done with poor vision. I will go to these people for repairs or replacement in the future.Never got there names, but they are good people with great prices and service.I highly recommend them. Don

Bo
Review №2

They had a phone from 2019 that I was thinking about buying but wouldnt budge a dollar on the price (they wanted almost the same price as it was new). I ended up buying the 2021 model from a big store. I try to support small business but not this time. It is a neat place with a bunch of High End phones and cases etc. Definitely worth checking out. Maybe Ill go buy a screen protector and case from them today(as long as its not priced the same as a big box store).

Ma
Review №3

I bought several phones from Twister wireless in Tulsa. Stanley has been great as well as everyone I’ve dealt with in store. I’ll definitely keep using them & I will be a couple more times in the near future. I’m upgrading the family on phones. Thanks to all at Twister. I definitely recommend buying from them.

Kp
Review №4

I sent my daughter in to buy a phone for me yesterday. I had called the day before and a week before to speak to someone to verify pricing and condition of the phone. I was told the price was $549 + taxes and that the phone would be new in the box and come with a warranty. My daughter got there and the phone was marked at $799. She asked the man if he was going to honor the price I was told yesterday. They did. BUT when my daughter asked for the box and charger AFTER the sale was complete she was told the phone was all she got. She asked about the warranty paperwork and he told her to go register it with Samsung. We tried registering with Samsung and was told that the phone has already been registered. When I tried to put my SIM card in (TMobile) it didnt work. It was advertised as unlocked but its actually locked to AT&T. We contacted AT&T and they said the phone isnt even paid off through them. Theres still money owed on it and we will need to find the original owners and pay that balance through them for the phone to even work with TMobile.We have bought quite a few phones from Twister and this is the first bad experience we have had. I have never seen this male associate before. But he was sure to make sure my daughter knew AFTER the sale that it was a final sale. In the past they told us we had 15 days to bring any issues to them. This phone is usless to me.

Br
Review №5

I bought an iPhone 11 and the very first day the phone already had problems. People could not hear me on the other line and after a few weeks my videos had static sound. Called them to see about my warranty because it says you have a 15 day warranty but the lady on the phone said I only had two days. They were nice when I was buying the phone but did not show me that everything worked like they were supposed to. I will not be returning to purchase anything else. Seems like a good price for a newer phone until you find out that you have to come out of pocked even more to get things fixed.

Da
Review №6

If I could rate this company 0 stars I would, but in order to leave a review to the public I had to rate at least one star. This place of business has horrible customer service not to mention the false advertisement they are advertising online. For example: a device on sale online (including price match in store) they refused to honor that. Very unprofessional.

Ca
Review №7

This place has false and misleading advertising. They had a special posted online for $799 and when you get into the store they use excuses to wiggle out of the deal. This is sad and frustrating as a consumer. The guy who works in there called me a POT SMOKER because I have allergies and my eyes are red. This place is despicable and should be avoided. They dont honor their advertising and they done treat customers with respect.

Ka
Review №8

Terrible service guy didnt really wanna even talk to me.

Jo
Review №9

Bought a iPhone X the first day I bought it my camera messed up and I couldn’t use the touch screen. But I went back and the tu fixed it for me. But then 2 days later my camera messed up and now it overheats so much it burns. Honestly they do have good phone with good prices but the functions and Performance isn’t good at all I was better off buying a $100 android than the iPhone X.

Ta
Review №10

I had to purchase a new phone and my current phone company actually sent me here as they were out of the phones I wanted. This place is awesome!!!

Al
Review №11

They have good prices but phones not all greats I bought 3 phones through this place. Speakers going out on all of them. Not receiving notifications or receiving messages late. The customer service is great though.

Mi
Review №12

They have the best employees.Super friendly & helpful.Had an issue with my battery on a sunday when no one was open or able to get the part an they were able to fix it! There a life saver !!Highly recommend A + customer service & prices are really good.

Ke
Review №13

Quickest easiest way to buy a used phone. They hook u up and your phone will be working when u leave.

D
Review №14

I was referred here by a Cricket Wireless salesman. The lady that helped me was very helpful and explained exactly what I was getting. Which ended up being an open box brand new phone. It was an incredible deal and this many days later no issues with the phone. I would recommend you check this place out for whatever your phone needs are.

La
Review №15

Pretty good place, fair on phone prices

ro
Review №16

Bought my daughter the iPhone 8+ for the best price in town. The sales rep gave me a tutorial on the iPhone. This is the 2nd phone I bought from here. I love this place. 💜

Ti
Review №17

Great sales. Bought my husbands iphone 11 pro max. Apple stores are out but they have it brand new in box. Also unlocked. The lady is wonderful.

tr
Review №18

Super friendly staff! I explained what I was needing and the young lady working there was awesome. She quickly guided me to where I need to be and picked out a fantastic phone for my 12 year old. Great prices and great service, HIGHLY RECOMMEND!

Ja
Review №19

My husband bought me a phone and the speakerphone wasnt working. I took it back, they tested it, saw it wasnt working and exchanged it for a different one just like that. I dont know about his experience but they were quick and helpful for me.

sa
Review №20

Bad customer service tech is always gone and they give you the run around. Definitely will not purchase from there again. They like to get loud and condescending even when they are wrong.

L
Review №21

Very knowledgeable. They went above and beyond to help me get our daughter fixed up with a phone. Prices are very reasonable and phones are just like new. I was actually recommended to go to this store from our carriers store. We were beyond pleased with Twister Wireless.

Je
Review №22

Bought a few phones from them along with an Apple Watch. The most recent phone I bought had some hardware issues and they replaced it with a new one! Love this store!!!! Great customer service!!

Kw
Review №23

Not very happy with my experience. I messaged through one of their facebook posts for a galaxy a71 5g for $249 and when I arrived they stated it would be $299. I showed them the post and they said sorry that was a mess up and there was nothing they could do. Although they messed up they should honor their own post. Before I left they changed the price however I have screenshots of the original post. I wouldnt recommend Twister Wireless if this is the way they conduct business. Waste of time, gas and didnt walk away with a phone.

Br
Review №24

I bought a new phone just before covid began in early 2020. I soon learned there was a problem with the phone. I could hear just fine but people always complained they could not hear me. I tried cleaning the phone, I scoured the internet for fixes, I called twister to see if this was something they’re familiar with on these phone models, etc. nothing worked.When I bought the phone, Twister wireless told me I could have their tech fix phone issues at a discounted rate since I purchased the phone from them. I called last week and asked if it was a good time to have my phone looked at, I was told “yes bring it in and we’ll take a look”. I immediately drove to twister and was told “the tech left so you’ll have to come back in an hour or two”. I explained that I have an infant at home and needed to get back... and asked if I could just drop the phone off. I was told No.I wasn’t able to get back to Tulsa until a few days ago. I explained the phone issues to the tech (which has been going on for almost a year now). He brushed the phone off with a toothbrush and said it was “probably just dirty”. I explained that I’d already cleaned it, it’s something more. He called the front desk lady from my phone, insisted that it was fixed and said to take the phone home. When I left, I called my husband and he couldn’t understand a word I was saying over the phone. I turned around and went back to twister again and was told “well it could be several things” and I don’t have time to look at it until Thursday at least (3 days later).The tech acted annoyed that I was even having the phone looked at and kept putting us off, so I took the phone to CPR (Cell phone repair) in Sand Springs, they immediately diagnosed a faulty microphone and replaced it. It would have been nice to be able to use the discount that twister promised when I bought this phone that didn’t work. I won’t be back.

Er
Review №25

Crisis on ultimate meltdown levels. Phone wont charge, wont boot up I can do nothing with it, all pictures, music, emails, andtext messages gone!! IPhone XR died, or so I thought. The folks here fixed the phone, all data saved, crisis averted 8n less than 45 minutes!!! Excellent knowledgeable staff.

Ji
Review №26

I went to get my phone fixed at twister wireless on 11/19/20 for small chip in my phone and i still have not received my phone yet its been 4 days since then it should not take this long to fix my phone. Inconvenience of the situation is really aggravating for those who have repair issues do not go to twister wireless they will procrastinate on getting it fixed

ro
Review №27

My Best experience so far. They show you everything on the phone. Make sure its perfect before you walk out of the store. bought 3 s10 plus so far and going back to get my husband a note 10 plus this friday. Trust Me!! this place is a life saver ..

Is
Review №28

Seriously!! I can’t believe this, it’s awesome that the number of phones in they have. I am using an Xr and my husband using 11 pro max . We will be back for our daughters upgrade. Staff are super friendly . Everything was well explained and no problems on our phones. Definitely recommend Twister Wireless Tulsa. You guys are great👍

Ro
Review №29

Stanley is the best... goes above and beyond... be sure to ask for him.

Ja
Review №30

Hey helped me fix my IPhone 8+ and they also sold me an IPhone X which is cool. They are very professional and it’s a good environment. 💯👍🏽

ED
Review №31

Best place to buy phone. finally Tulsa has some phones store that big and experienced people that know what they are talking about. recommend these people.

Ro
Review №32

So far my best experience. They go through each and everything and show you by making calls and camera.Big store with more than 500 phones in display. Shout out to Sumaya👍. Great work.

pl
Review №33

Pretty good service. I got my note 9, and an iPhone 7+ from here. Only cost me a little over $700. 3 day free full customer service and returns. Plus 40% off all repairs. Satisfied with the devices I recieved, minimal damage and Marks on my note 9, and almost seamless iPhone.

J
Review №34

Knowledgeable no BS service, straight up and honest service! Best prices in town dont waste your time anywhere else. Here you can expect to get not only great product knowledge but also a vast variety of quality phones!

Ja
Review №35

Very nice staff and I could not find a case for my phone as anywhere in Tulsa but they had one

ho
Review №36

Great service. Huge store with huge collection of phones. i was happy and definitely recommend them. Dont waste your time and money in small shady stores. I also shop in oklahoma locations of twister. always the best experience.

Le
Review №37

I was going to give them one star in the beginning but the prices for the accessories was budget friendly. I recently bought a protection screen there. I was satisfied with the product until I got home. I noticed that it was fitting firmly on my s9+. The adhesive was supposed to be all around but it was only the top and bottom. The curve of the screen protector was starting to lift. I went back to them to see what they can do about this matter. (I bought it 5 days ago) They cant do anything on the screen cuz there is no warranty on it... but a screen that didnt fit properly...Tip, check the product before you buy, especially screen protectors... I learned my lesson and not going back at all.

Ja
Review №38

Very helpful and honest!

mo
Review №39

The saleswoman there was really nice and very informative. I would definitely recommend people to come and buy from her. Theyve got great deals on both phones and cases.

Je
Review №40

Had a great experience! Staff are very knowledgeable and they will do all the work in transferring info from old phone to new. My wife and I were very happy about our experience.

es
Review №41

Great service! The workers are great, and good quality phones that are also affordable

El
Review №42

Brought my phone a month ago couldnt tell it was ever used perfect condition love my galaxy and the customer service was awesome dude had the best dry personality made my day . If you want great honest fast customer service then this is the place.

Ri
Review №43

Neat place. Went in and got an iPhone 8 in Product Red as a spare phone and it matches my XR. Friendly people, not pushy but will answer all of your questions. Recommended.

As
Review №44

Just purchased my second phone from here, each time they where super knowledgeable and nice. The first one was a note 9 then an apple xr. They are both in perfect condition and didn’t have a single problem with either. Thank you guys for have excellent phones at excel prices! I’ll be back for another next week for my daughter. Also woot woot for the watches! Saw yesterday you guys have some.

Ol
Review №45

Nice and knowledgeable staff. Nice phones for really reasonable prices. I recommend them for anyone looking for an unlocked phone.

ja
Review №46

Friendly people. Very nice 👍. Will come back for sure. The Girl who helped me was really great on explaining everything.

Us
Review №47

3 day warranty but wont allow phone exchanges within those 3 days. Is very vocal about 3 day warranty when purchasing but doesnt make it known that the warranty is limited to the phone you purchased allowing no exchanges. Shady practices in order to get refurbished phones out the door.

Da
Review №48

Great service, affordable prices. Overall great experience.

Je
Review №49

Today i purchase a Samsung phone and a month ago bought my husbands iphone 11. I just don’t understand why people spend so much on those at&t stores. Come to Twister wireless and save money as we did. Trust me you wont regret.Thank you Sumaya for your amazing customer service..we will be back.

Kr
Review №50

Very helpful, informative, and pricing is reasonable. I highly recommend.

Ki
Review №51

Sumuaya, Jackie, Stanely had excellent customer service skills. They went above and beyond to ensure my daughter phone would activate through our phone company. Wonderful armosphere and people. Love it!!!!!

Br
Review №52

Best phone buying experience Ive ever had. Good quality phones at the right price. Got me hooked up and out the door in less then 5 minutes.

Je
Review №53

Great place amazing phones best prices around 🙌 recommend to everyone bought 3 phones here no issues

Kr
Review №54

Very helpful and friendly staff!

Mi
Review №55

Beware of these guys. Sold me a phone which started having problems within the first week. Their solution ? Not stand behind their sale, just offer to repair their defective product for $100.00 more.Shady, if you need any evidence on how slimy these people are just talk to their manager. If he doesn’t give you the creeps, your social radar is busted. But he may offer to repair it for an additional $100.00

St
Review №56

Great place, helpful employees, VERY swift service.

Ja
Review №57

Great people, were quick to respond and were willing to stay open So I could get there ! Thats taking care of the customer!! Thanks guys!!

Me
Review №58

These Guys are awesome! My iPhone 8 Plus malfunctioned 8 days after I bought it. The Bluetooth and WiFi stopped working. I brought it in and they replaced it with no charge.

To
Review №59

Great staff, will answer any questions you have, and make sure you are taken care of.

To
Review №60

I found them on craigslist, sent them an email got some basic information and headed down to Twisters Wireless in Tulsa… they had exactly what I had inquired about and for exactly the correct price, I am 100% satisfied with the service I was given…

Ch
Review №61

Good phones, fast service. Poor customer service. Overall.... just ok. Dont expect much.

ri
Review №62

1st time buyer. i liked the way they treated me. very knowledgeable

Ra
Review №63

Fantastic is the best way I can describe my experience!

re
Review №64

5 star anyday. good place.. highly recommend

St
Review №65

Very friendly staff, great service

Ni
Review №66

I called before I drove over a hour to get here and asked if they had a certain phone. They said they had a bunch and never said anything about there being anything wrong with them so after driving all the way here they ran my card before turning it on and letting me see it and when it turned out that it had a dead spot in it I now have to wait 7 days for my money to go back on my card because they didnt have any that wasnt broken

Ya
Review №67

Large variety of unlocked phones to choose from at the lowest price!! Great customer service, will definitely be coming back to buy more phones!

t
Review №68

Fast service!🙏🏽

To
Review №69

They were very nice and very helpful on helping me pick a phone for my daughter and a tablet

Su
Review №70

Very professional customer service with great products and prices!!! Definitely recommend!!!

An
Review №71

Cheap phones !! Good prices!!

Gr
Review №72

Very good service and honest woman that give me any bs phone or bs price definitely be back buy another phone

ev
Review №73

They fire, good deals, legit products, helpful staff

Jo
Review №74

Awesome phones at unbelievable prices. Stop in and buy!

ga
Review №75

Awesome place, easy to deal with! :)

Aa
Review №76

Thanks for a great Job!!!

Ar
Review №77

Good prices

Am
Review №78

This place is Amazing!!! Great Customer Service!!! Great Prices!!!

Ra
Review №79

Terrible experience. Store clerk very very rude to me.

de
Review №80

Wouldnt let me return a phone 10 minutes after I bought it.

Ma
Review №81

Great place

To
Review №82

Great selection & service!

Is
Review №83

Good people recommend for phones

Tr
Review №84

Very kind and helpful

Re
Review №85

Good

Ja
Review №86

Greatness

Va
Review №87

I bought a phone in this store, the phone came out Damaged to the bones and now it was said that they could not repair the phone for a week that I will grab it, not asking them to buy here and if they buy, take a good look at what they are bought

Yo
Review №88

Very good service, totally recommendable

Jo
Review №89

They have good prices !! And good quality !! ..

Ne
Review №90

Good customer service

Jo
Review №91

It is a good place, great phones, good prices and excellent service

Information
100 Photos
91 Comments
4.5 Rating
  • Address:6345 E 41st St, Tulsa, OK 74135, United States
  • Site:http://twisterokc.com/
  • Phone:+1 918-960-2003
Categories
  • Cell phone store
Working hours
  • Monday:11AM–5PM
  • Tuesday:9:30AM–8PM
  • Wednesday:9:30AM–8PM
  • Thursday:9:30AM–8PM
  • Friday:9:30AM–8PM
  • Saturday:9:30AM–8PM
  • Sunday:9:30AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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