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Walmart Auto Care Centers
1650 W Valencia Rd, Tucson, AZ 85746, United States
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Walmart Auto Care Centers
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Ba
Review №1

I will never return to Walmart Auto Care Center, from the 1st contact there Customer Service was horrible & it continued when I had to go back the next day. On the 2nd day a young boy was the worst hopefully hell learn soon, its not an Auto Care Center they need to change the name to Oil Change & Tire Shop Customer Service not guaranteed. I would leave -1 star if I could.

Ve
Review №2

They was very nice, but did have what i needed,will b going back.

Je
Review №3

Great Service, quick and efficient very kind of polite professional customer service.

al
Review №4

Fast friendly and professional service.

la
Review №5

Great value fair prices

Pa
Review №6

Ok

Am
Review №7

Great Service!

No
Review №8

They take care of all your Automotive business that you need. And if you want new tires, oil change etc... and instead of waiting you can shop for whatever you need also....not a nice lunch at the deli. Its a great place go shop😊❤⚘

Yv
Review №9

Cant answer their phones

na
Review №10

You really get what you pay for-If your looking to save, this is a great spot. The ladies inside were lovely and the tech was friendly too.You will not save time here. Took 1.5hrs for oil change and Tire rotation. I Was first customer at 7am.Think they chatted as much as they worked...Not in any rush to get you in and out.One reason is of course I’m sure these great techs are way under payed. So don’t blame em...Walmart really doesn’t take care of their employees, that’s the real problem.

Vi
Review №11

Poorest tire service I’ve ever experienced I had a tire blow out on me in front of the store and I took off the tire FROM MY OWN CAR and took it to get a new tire and was stuck waiting ALMOST 2 HOURS WHEN I DID MOST OF THE WORK AND JUST NEEDED THEM TO USE THEIR MACHINE TO PUT THE NEW TIRE ONkeep in mind I had to take the tire off of my car walked to the auto shop and had to put the tire back on my car which was sitting in the front parking lot and all I needed was them to change the tire and then we waited the hour and a half they told us it wasn’t even ready so we had to wait another half hour for ONE TIRE******* I recommend buying the tire and taking it to Mendoza’s tire shop on Mission and drexel they’re quick and always do an amazing job never had an issue with them*****

An
Review №12

Unpleasant experience... The tire technicians are very unprofessional. Frist they didn’t know what size tires were needed for my vehicle after throwing the wrong tires from the top of the tire rack “the second floor” slamming them on the floor rather then caring them down. They finally found the right size and did the same process as before. One of the technicians was new in training and seemed unsure on tire balancing and ask his coworker if he should remove the old weights or to just leave them on... “When balancing rims/tires you should ALWAYS REMOVE THE OLD WEIGHTS and clean the surface with break cleaner to remove the stickiness left from the old weights on aluminum rims”. This was corrected after I informed the manager... He was the one who informed me that the technician was new and was learning. Also Walmart dose not replace the valve core “Which should be replaced” after purchasing all new tires, road hazard, lifetime rotation and balancing. After asking the manager if they replaced the valve cores he informed the technicians to put new cores... After they completed the service the technicians over inflated my tires to 42.5 psi. “My vehicle requires 32 psi, this information can be found on your drivers door”. I checked the tire pressure immediately after I drove home with a digital tire pressure gauge... And those results are what I found. I will not be purchasing tires from Walmart ever again. My advice would be to have your tires replaced by discount tires... Sure Walmart has okay prices on tires but you do get for what you pay for apparently. I myself am experience on how tire services should properly be done.

Ca
Review №13

Great staff. Staff was attentive, friendly, knowledgeable and I felt comfortable with them working on my car. I will be back..😀

wa
Review №14

It is great place for cars. And shopping

Sh
Review №15

Really busy had to buy the tires there get them mounted else where. There comment we are always busy on Fridays. Well if they know that why dont they plan and have more ppl so your not waiting 2 hrs for a ride.

Ja
Review №16

Always willing to help with a smile no matter how meanile.

ne
Review №17

Well, walmart is walmart they take forever in the auto department I would suggest unless you have 4 hours of free time or 4 hours to spend at walmart then go cant beat the price but it takes so long

Ro
Review №18

I left. A kid working there lied about DOD regulations (which apply to truck tires) then he became paranoid because he could not simply say I dont know but lied instead, became suspicious that I had no phone number to give him, began asking about my car licensing. Another kid, the supervisor for the moment, said we just want for you to leave and not fall apart on the road (another lie) The purchase was complete, I was asking about the add-on as an afterthought. I was determining the cost/benefit for an add on service. I said you are overtired, Im going to buy the tire elsewhere The paranoid kid looked at the one playing boss to see what he should do. The supervisor said let her be on her way

Do
Review №19

They are very good about details and fair pricing

Tu
Review №20

Had to get a tire fixed on my truck. The people at the T.L.E. at the Midvale Wal-Mart were very friendly and did the repair very quickly! I would definitely recommend this store

Ke
Review №21

Quick in and out oil change and 2 tires

Ri
Review №22

The policy that you have in place on the return of an automotive battery is the most rediculous thing I have heard of. After what I went through this afternoon to exchange a bad battery has convinced me that I will take my future purchases to AMAZON. They are haste free when it comes to returns. I will never shop at Walmart again no matter what I need to purchase. Amazon is my place........

Do
Review №23

The only professional person I encountered was the cashier!!! The workers in the bays are slow and dont care

J
Review №24

Horrible, horrible, horrible. Take your vehicle elsewhere. Waited well over 3 hours to get 2 tires. Got here before 3pm and its approximately 620pm and the vehicle is still not done. And it is no cheaper than other tire shops. Dont waste your time here!!!

Ma
Review №25

Bought new tires for my truck 2hrs and 20mins to install, all the tires are at different air pressure, then got on the freeway to come to work and they did not balance them correctly and my truck now has a bad vibration!!

ph
Review №26

Just bought tires and their going bald already. Its only been 3 months!

Ja
Review №27

4 hours and they are still not done rotating and balancing my tires. Customer service said it would take 2 hours...4 hours later and they are working on it now.

Es
Review №28

HORRIBLE HORRIBLE!!! DONT GO TO THE TIRE DEPT. FIRST CUSTOMER OF THE DAY..PURCHASED 2 TIRES AND AFTER 1 1/2 HRS WE ARE STILL WAITING.

Sw
Review №29

They attempted to patch a big whole in my tire instead of give me a new one with my warrenty which also took them 2 and a half hours if I could give negative stars I would

Na
Review №30

Didnt have what I wanted

Ba
Review №31

Great price on oil change

Jo
Review №32

Get your facts straight never there

Ma
Review №33

A grear place to go.

Ka
Review №34

Always a 3-5 hour wait and they put the wrong size tire on my car

Ed
Review №35

Mechanics are friendly but the lead guy over the auto area like filters lights etc is just too much of a child and needs to learn how to do customer service and show respect to customers not be goofing around n rude.

Ch
Review №36

The men that worked here were rude and did not have any patience

Me
Review №37

Good tires good prices

Su
Review №38

Got my oil changed was ready to go

Mi
Review №39

Liked the tires

Ca
Review №40

4 hours to test and change battery

to
Review №41

Its a hit or miss with this place

Jo
Review №42

Too expensive

Ke
Review №43

Not a great experience

Ge
Review №44

Poor customer service

Ma
Review №45

Its tight

So
Review №46

Delicious. Service like everything in waltmart.

Information
3 Photos
46 Comments
3.5 Rating
  • Address:1650 W Valencia Rd, Tucson, AZ 85746, United States
  • Site:https://walmart.com/store/1612-tucson-az
  • Phone:+1 520-573-0064
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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