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A A Auto Parts
4570 E Irvington Rd, Tucson, AZ 85714, United States
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A A Auto Parts
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Jo
Review №1

It was recommended I visit here when another salvage yard had only one of the two parts I was looking for. Shay and Jose were very personable and helpful. Shay located several vehicles that possibly had the part I was looking for. Shay went and looked over the possible donors, then came back and had me go along to make sure it was the part I needed. It was. The price was extremely fair and the service was awesome. Shay even told me if the part didnt work, to bring it back and theyd make it right. It shows me they want to take care of their customers and satisfaction is their goal. Job well done, guys! Ill be visiting them again in the future, as I am sure my old truck is going to need more love down the road.

Ra
Review №2

We are rebuilding our truck and They have all the parts we need. So far our experience has been very pleasant. They are good about teaching how this auto parts store works. It’s not the traditional kind where you go get your own parts and bring them what you got off the old car. They get everything for you and you pick it up within a day or two.

Co
Review №3

Amazing service, called in to check if they had a part in stock and they referred me to another auto parts store that did have it in stock, gave me a name and contact number. Incredible customer service for someone who wasnt even going to buy something from them that day. I will definitely call them first for any auto parts needs!

sl
Review №4

Best in town. Always gets what I need every time. You guys are awesome!

Ma
Review №5

Good quality factory used parts and a great staff.

Pe
Review №6

Had someone steal a tire and wheel off my car and left it on a jack while inside work. Called around and Shay at AA Auto Parts took time to talk to me and find something to get me home. He even stayed open late and offered me tools to help. Great guy, I cant thank him enough. All he wanted to do was help me, a stranger. I hope I can repay him one day or pass on his great gift. Thanks again. Pete

Wi
Review №7

These guys are pretty good mostly used parts but theyre pretty good

Ma
Review №8

Excellent service on very impressed with how much knowledge they have about car parts I highly recommend them. Shay, David, Jose service reps.

Ma
Review №9

These guys (and potentially gals) know what they are doing. They have a well-kept inventory list, are expedient in getting the parts out, and know what theyre talking about. Great work and hope to do more business soon.

Th
Review №10

Shea gave my son and I excellent customer service. He turned a not so great situation into a better one. Thank you Shea for your dedication to helping people.

Sa
Review №11

Got into a car accident and had to sell my car as salvage. Everyone in the office was very helpful and kind. Of all the towing and salvage shops I had to go into, Shay was the first to think to ask if I was ok. I was given a very fair offer and never felt patronized or taken advantage of. I highly recommend this business.

Ro
Review №12

Shay is a great guy and they have almost all the parts you could need

Da
Review №13

Staff is very helpful 😊 Got all the parts I was looking for in one place 👍

Mi
Review №14

It wasnt enlightening experience they were very helpful in time and they helped me a lot with my vehicle I really appreciate them God bless them

Ar
Review №15

Great service, they didnt have the part in stock but gave me info on who did.

Lu
Review №16

Guys are great and very helpful. Thank you!

kh
Review №17

These guys are awesome. I called about a Lexus LS400 speedometer which was worth $35 but they still took the time to research it for me and make sure its what I needed. I received it the next day. Very happy customer!

Ka
Review №18

Drove all the way from Chandler to get a part that I called to confirm and when I showed up, guy said sorry and frowned...waste of time don’t bother going here. They don’t keep track of their own parts and are very disorganized.

Ea
Review №19

They have an excellent computer system that can verify the make of your vehicle through the VIN if needed and tracks parts. What I like best is they do all the work of finding and removing the parts and do offer a guarantee that it is good to use. You order the parts over the phone and go get them when they call you. One time I got the wrong size window for my truck but I just went back the next day and exchanged it for the right size. No problem.

Ju
Review №20

These guys are amazing. They are so nice and their pricing is really good. I have only gotten one or two parts from them that didnt work and each time they have given me another part that did work or gave me my money back if they didnt have it. I always recommend these guys!

Ma
Review №21

I called looking for an alternator for my car and the had it! They said they would have it ready in about 2 hours and when I got there they let me know I was the next one and it would only be a few minutes. So I waited inside (they have cold A/C) and I didnt have to wait too long. They were very nice and answered all my questions. My car is running now and the part was very affordable!

An
Review №22

*****Great shop to work with, very professional *****

Wa
Review №23

Great place great service....you need good clean parts and hassle free. Great place..

Ve
Review №24

Cool place found all the parts 4 my sons Honda passport here n let me tell u... I saved me a &*#% load of $$$ getting it here. U know the saying do it yourself do it 4 less well Im dat person that saves that DOLLA. CHECK IT OUT.

El
Review №25

The worst thing about being a woman who drives a diesel and looking for truck parts, is the way we get spoken to. I didnt feel any embarrassment or hear that patronizing tone for being a diesel rookie. Even if I dont utilize them now, they are definitely on my DO call list.

Is
Review №26

Awesome service. Had my parts ready within a few minutes. Very polite and respectful. Highly recommend for any of your needs of used parts. Prices very reasonable...

Ta
Review №27

I highly recommend this place if you ever need a vehicle sold quick and if it’s no longer running. I had the pleasure of working with Shay for a little over a month after randomly calling his business to get a quote on a 2006 Toyota Tacoma with a blown engine. He offered me the best price for it, towed it to his yard on his dime, and allowed me to square away the lien and title without penalty. I’m not used to this kind of service, since I’m a woman and not taken seriously in this business. Shay more than took care of my truck issue and now I know who to call in the future for parts and or used vehicles (currently looking for a great running older model Honda under $1100). Thanks Shay & AA Auto Parts!!Keep up the great work!!!!

Ti
Review №28

This is one of the most inexpensive place to buy used parts. Very helpful and if they didnt have the part I need they found it for me. And I was able to sell my daughters wrecked car for a good price.. thank you.

Co
Review №29

Great service. Shay helped me get what I needed and checked the parts visually prior to selling them to me. He went over and beyond and then some with the customer service. I dont see what people are complaining about. And the prices are great by the way.

Aa
Review №30

I dont know where some of these rough reviews came from. Every staff I spoke with and conversations staff had with fellow customers was pleasant and helpful. They are busy and make it happen. Jennifer was especially helpful. It all made for a pleasant experience. I will return. Thanks!

St
Review №31

Awesome people to deal with. Thanks alot Shane.

Er
Review №32

Asked for an Alternator and they pulled a Starter. Its cool though. Great Prices

Na
Review №33

Great guys, helped me out when really needed it with no benefit to themselves. Will Def check with them for any parts needed when in town or passing through. Shea was especially helpful but all a bunch of good guys. Thx again!!!👍👍

Ja
Review №34

Go see Shay and his experienced staff for all of your used or aftermarket parts needs. Inventory is very diverse and priced right! Plus they stand behind everything they sell. Thanks again!!!

Th
Review №35

Friendly, helpful, red-blooded American staff. Would recommend to anyone looking for parts, or service. They can point you in the right direction.

Je
Review №36

Great service. I went in for a Fuel Pump for my Chevrolet Cavalier 1997 2.2L engine and the one they had on their lot was so damaged they could not sell me it, so they ordered a brand new one for only $100.00 (plus tax) and it came the next day at 10:30am. Very fast service. Auto Zone would have charged me $270.00 dollars for a new Fuel Pump. AA Auto parts is the best.

Jo
Review №37

Shay Milligan was an absolute pleasure to work with, if you are tired of dealing with the run around with junkyards talk to these guys, I am the store manager of a very busy shop in mesa Arizona and you will be hard pressed to find better service at a junkyard anywhere. Thanks again for your help Shay I truly appreciate it.

Ba
Review №38

The only salvage yard that had the part I needed. Great service! Great prices!

Co
Review №39

Shay, dave, and Jose are very knowledgeable. If they dont have the part your looking for then they most likely know who will

An
Review №40

Purchasing a used engine from over a 1,000 miles away can be a little concerning, but I am happy to report that I had a wonderful purchasing experience with AA Auto Parts! Jose and the rest of the folks at AA went above and beyond to get the engine in question running and even sent me a video of the engine running to my cell phone to confirm that there were no knocks, etc. They also cleaned the engine and did a great job in prepping it for shipment. Specifically, they capped all coolant openings, covered the carb, wrapped up the engine and secured it to the pallet for its cross country journey. I would certainly buy another engine from AA and I would recommend them to friends.

Th
Review №41

Shea and the guys are a good bunch! If they dont got what you need they can normally find it or point you in the right direction

Jo
Review №42

Called for a part 8am said give them 2hrs and give them a call to pickup part .4hrs later nothing said they would call me back when its ready to pickup never received that call .. or explnation why .... dont waste youre time or money with this b.s place...

Gi
Review №43

The person I dealt with was very helpful at first contact and said that what I needed would be available the next day and he would call me when it was delivered, so when 2:13 PM the next day came I called him. I was told he was busy buying a car and I said I would call back, I called back at 2:29 he was still busy, again at 2:53 still busy, again at 3:48 was put on hold about 12 minutes and finally was able to speak with SHAY, he said the part wasn’t delivered yet and he would find out what was going on and call me back in a few minutes, that never happened. At 4:42 I called back because they close at 5:00 and knowing how busy Shay can be I wanted to make sure I could talk to him before they closed, I was put on hold immediately for almost 10 minutes then someone other than Shay answered, he said Shay was busy again and maybe he could get me some answers, so after I explained what I ordered the day before to this new person he told me that it would be delivered tomorrow. All of this “run-a-round” in 2+ hours just to be told the part would be delivered tomorrow made me a little upset so I cancelled the order.

Bi
Review №44

Called and asked about an Alternator and they had it at a great price that was 20% of a rebuilt. I got a 90 day warranty and it was the correct part the first time.

Ro
Review №45

Shay goes out of his way to help you find that hard to find part. He’s always been my go to person!

Ma
Review №46

Friendly and knowledgeable. Able to get what I needed in reasonable time and price

Mi
Review №47

Worst customer service ever!! You’d really have to improve to be bad. We called to verify they had the part in stock still they would not go check before we made the trip to pay them for the part. From there we had to wait 6 hours for them to pull the part and then go up again. We waited for the call which was late, so we called them to verify it was ready and ask them to hold the nuts and such for us because some were destroyed in the removal of the old part. After calling them we get the call its ready. They told us to come in they would get us the nuts and bolts. We chose to wait until the next day after reading other reviews. We arrive in the afternoon expecting to pick up the part and nuts and bolts, an hour and half later we have the part but no nuts and bolts to attach it with. So it took them 3 days to pull a wiper motor they could offer the customer service to hold the nuts and bolts even for us to buy from them. I absolutely will never do business with these people again, they were close and affordable, but far from easy or convenient.

Th
Review №48

Hey yo?! These guys have aLOT of parts, used but I didnt know day also hots used cars!!!! I know!! Well we got us sum wheels fer a great price! An days good because we aint got slots cash! Ya, she aint perfect gotta some mileage on her, but I gotta tell ya day took care of everything, I mean all da papers and temp tags an just everything!!! So ifin yous needen used parts or maybe a good deal on a used ride, call A. A. Auto supply Ana ask fer dude named Shes, hes da man hell do you good, I promise! Please have a great day Ana tanks fer listening to my words!!!Ciao, Tommy

Am
Review №49

Shay was more than helpful the people are friendly and go out of their way to help you

Pa
Review №50

The people there go out of their way to help u love them guys

Ma
Review №51

Very helpful finding us the truck part we needed. The price was fair. We would come here again, if we needed something.

Os
Review №52

Great prices, correct parts, all worked fine, great service!! Will buy again!!

Je
Review №53

Gives you best deal around! Friendly people and solid integrity!

Da
Review №54

Was sent to this location after replacement altenator wasnt located at another site. Quick service, friendly staff, will keep this place in mind in the future!

Da
Review №55

Great parts good crew when I need good quality part A A is the place I hit up first they usually got my parts at great prices.

La
Review №56

Been buying parts for years and years staff is amazing I recommend his place

Sh
Review №57

Good prices, nice guys and alot of experience. They are good to go!

Ki
Review №58

Lousy CSIncompetent LoadingBought A Motor,Paid Basically $450,Waited A Week For Uninstall,And When I Picked It Up & They Loaded It,They NEVER Put A Tire Or A Pallet!I Asked The Guy What Are You Going To Put Under There?He Comes Back With A Tire W NO RIMNow Im Driving Home PRAYING That Something Isnt Cracked Now Because Of This Its Already Fell Twice!!!!!

jo
Review №59

I called AA auto in search of an interior trim piece for my Silverado. Shay helped me figure out what piece I needed. I asked if they wouldnt mind holding the piece for a week for me as I live in Oracle ( very far from AA auto...). I called later on in the week to ensure that the piece was still on hold, a lady answered who kept putting me on hold and I honestly could not understand what she was saying. However the piece was still on hold and I made the trip down to pick it up. When I arrived I talked to Shay about upgrading my stock mirrors to newer styled Silverado towing mirrors. Neither of us had much experience on the subject and he was hesitant to sell me something that may or may not work for my truck. Shay however went above and beyond and called his resources to figure out exactly what mirrors we needed to purchase brand new from their parts dealer. I may have been able to purchase them cheaper from amazon but the convenience of him researching with me and figuring out exactly what mirrors to purchase sold me. The mirrors came in quick and when I came to pick them up we realized we had a minor miss understanding on the options I needed. I needed power mirrors and these were powerless. Shay once again exceeded my expectations, called the parts dealer and got them to drop ship the powered mirrors to my house the next day! I couldnt be more happy with the mirrors after install and how Shay handled the situation. The only reason I am giving a 4/5 star is just from interactions over the phone mentioned above. If AA auto just works a little more on initial interaction and customer service over the phone I think these guys could take the company to the next level. Thank you AA auto and Shay!

Sa
Review №60

Shay went out of his way to help us out with a vehicle issue we were having, hes an honest business man and a stand up guy, we will definatly recommend him and A A Auto Parts to anyone in need of their services.

Ms
Review №61

Everyone there is friendly and goes out of their way to help the customer. I drive a Toyota Supra Turbo and its tough to get parts for the car. Some one sideswiped my car a few days ago ad did some nasty damage. The guys at AA Auto parts routed me to someone that would be of help to me, and my parts will be in this week... 1/12 2017. I highly recommend AA Auto Parts.

Da
Review №62

Super nice folks--they are timely, priced right and have quirky stuff other people dont have.

Sh
Review №63

Best place to find the parts for trucks and cars

Dr
Review №64

Shay was very honest and trustworthy. Dont expect mahogany paneling in the lobby, but its not bad for a junkyard

ed
Review №65

It was great, fast and polite, good service had parts for a hard to find .ca

mi
Review №66

Needed auto glass and they had it, goodPrice and great service

Ke
Review №67

Great guys down there. Was just there and not only were they friendly but they were knowledgeable and had everything i needed!

Jo
Review №68

These giys lnow what theyre doing !!!

De
Review №69

Awesome place, needed a window replace and David helped me.. Great customer service!!!

No
Review №70

Always perfect!! Service is impecable!I will always look here first!

Ri
Review №71

I called aprox 8:30 in morning 5/14/ 2017.they hard my part, price was fair. Typicaly i would expect 1-2hr wait time. They never called me so i went over tryin to wait patiently, kept asking about door they are working on it he said. Finally after all my time wasted his worker comes to front office. Hasnt even started pulling my door off. Couple bolts &1connector .so i had them reverse my payment went to different junkyard $10more way better service

Be
Review №72

Been going here for years Shea is top notch !

Sh
Review №73

They are busy! Friendly and helpful..I made the mistake of asking for a right side tail light but needed the drivers side....the guy was really cool about it and got it pulled while I waited..I will definitely go back.

Jo
Review №74

Great price, great customer service and they know there auto parts like a mechanic does!!

Ba
Review №75

DONT EVEN WASTEBYOUR TIME. We waited 30 minutes to help cause they were busy which is fine were told that they have the part. They were so sure about it. Paid for the part then had to wait ANOTHER 45 minutes for them to bring up a reservoir. We come back for the part that we PAID for to be told oh sorry its missing... MAYBE YOU SHOULD ACTUALY CHECK YOUR INVATORY BEFORE TELLING A PAYING CUSTOMER YOU HAVE IT. Wasted almost 2 hours for the worst service and no part!! Your better off going to u pull it

Ka
Review №76

I called today needing a special tire. Shay was super friendly and helpful. Thanks!

No
Review №77

Liked the service and even saved a few extra bucks! 😉

Th
Review №78

Can get my own parts

JJ
Review №79

Its just an awesome place. They really try to help you.

Ka
Review №80

Cheap prices and good quality parts recomended

Lo
Review №81

This place rules for salvage parts. The owner and staff here have always gone above and well beyond to take care of my auto parts needs.

Le
Review №82

Very knowledgeable and helpful, Shea is the best!

Ra
Review №83

Good service and friendly people.

Ri
Review №84

Had my parts pulled off the vehicle and ready for me to pick up when I got there

Ir
Review №85

Great customer service 🙂

jo
Review №86

Good customer service

Th
Review №87

Good outgoing people

Sk
Review №88

Really slow people that work there

wa
Review №89

Great place buy parts

Ru
Review №90

Found just what I needed for my old truck

Tu
Review №91

Good place for use parts

Da
Review №92

Great staff very military friendly

Er
Review №93

Great customer service.

Ja
Review №94

Excellent workers, great pries for parts

St
Review №95

They always go the extra mile to help

tr
Review №96

A lot if parts, but you should call ahead to have it pulled before you go

Ke
Review №97

All the parts to rebuild your car with

Fa
Review №98

These guys are awesome!

An
Review №99

ɢʀɛat place

Ch
Review №100

They are very helpful

Information
9 Photos
100 Comments
4.4 Rating
  • Address:4570 E Irvington Rd, Tucson, AZ 85714, United States
  • Site:http://aaautotucson.com/
  • Phone:+1 520-571-0016
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–2PM
Service options
  • In-store pickup:Yes
Planning
  • Quick visit:Yes
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