Me
Metro Pcs
49 E Maple Rd, Troy, MI 48083, United States
Comments
Je
Review №1

Excellent service. Restarted my phone after it completely shut off the night before, and was patient about my grievance about the situation.

Kr
Review №2

Good store. They were fast and friendly. Good service.

Il
Review №3

Its a very nice store to visit they know what theyre doin

Ni
Review №4

Great business owner! Thank you for being consistent with you services.

Mi
Review №5

This is by far the best metro store I have ever been to! They go above and beyond for their customers. Very patient and accommodating too. They answered all of my questions and gave me the best deals. I LOVE my new phone, phone case, screen protector, and headphones. Great service. Highly recommend!

Is
Review №6

I was recently having issues at a different location and was referred by a coworker to go to this location. I was extremely impressed with the knowledge of the products and services being offered. The gentleman there was very informative and helpful. The customer service here was beyond expectations and I would highly recommend this location!

No
Review №7

Service and the guys were great, they handled my situation very seriously and took care of it and even got me a new phone at an amazing price. They transferred all my data, and gave me a case and screen protector to make sure nothing bad would happen to my phone. I’m making this my new go to metro store!

Kr
Review №8

I WISH I COULD GIVE THEM 0 STARS. The associates told me the wrong price and kept trying to shove phone accessories down my throat and get me to spend more money at their store. After getting upset and declining they got revenge by putting a high security lock on my account. Additionally, they changed the pin and security question so no other Metro store could access it. I had to drive all the way out to a corporate store to get my account fixed and take the lock off. DO NOT GIVE THEM YOUR BUSINESS!!!!!

Ku
Review №9

This is the best metro I ever busted gave me low prices and help me though to the process I’m very satisfied and want come back and give him my business and Julius was very polite and helpful

Ma
Review №10

I was very impressed with the level of customer service here. Staff was highly knowledgeable and able to answer all of my questions. They went above and beyond my expectations to help retrieve lost files from a device I traded-in. Great overall experience!

Ma
Review №11

Julius was very kind and nice and helped me get my phone up and working and I recommend u to go to this location with any problems he can help u

Jo
Review №12

Looking for a cheap and excellent prepaid service, Metropcs is the way to go. Plans start as low as $25. I came from Verizon and Julius saved me tons and tons of money I can’t thank him enough.

Mi
Review №13

Best MetroPCS store I have been to these guys will go out of there way to help u !!! Thank for the help Julius

Sa
Review №14

Great customer service helpful staff Julius Helped me set up my new phone transferd my contacts and gave me a free case thump up !

Ni
Review №15

Great customer service! Ive been to alot of Metro PCS stores over the years this one is definitely the best.

Ta
Review №16

I had bought a brand new phone(upgraded) samsung galaxy A6 for $350 and it was glitchy and slow, I was completely dissatisfied. I called 5 different metros to try and trade in for atleast a used phone. no help whatsoever. Shout out to Julius and Norris!!!!!! This was the only metro location out of 5 locations to help me. they fixed the screen on the phone I had broke!!!! no charge!! and a free case. 5 stars!!! recomend this location!

Ju
Review №17

The customer service was really good and the owner helped me out to purchase a new phone which works perfectly.

Jo
Review №18

Metro PCS on Maple road people help me there with my phone when is crack I go to julius

HI
Review №19

Always willing to help. Great Customer Service

Sh
Review №20

Staff is well informed and friendly. Helpful in making choices and looking for deals

st
Review №21

This metro store has just recently opened. Went in there to pay my bill matt had showed me some good deals. I upgraded my phone and im very happy with it. thank you

ga
Review №22

Great service and quick set up of new phone.

Sa
Review №23

I have been coming to the location for one Year and I Love the customer services here.

cr
Review №24

Best service I ever saw in years!

Jo
Review №25

I love this store on maple rd.in troy there staff is great and helpful.

mo
Review №26

Greatest story ever !!!!!Nash is very personable always willing to go the extra mile for the customer services.

Ge
Review №27

The guy is really cool and helpful . Plus I can find what I need.

Ma
Review №28

The service is exquisite and Julius is a phenomenal employee.

Ro
Review №29

Oh Nash is the greatest, biggest helper in the world. Do anything for you!

Bo
Review №30

Good selection and friendly staff

Co
Review №31

In this point in time beware of this location store owner will trick you to where you can be fooled. First off the wrong info was put in the system, and I couldnt even access my phone account due to the careless mistake he made, and didnt care about. This was the worst experience ever in my life, and I havent even been in Michigan a whole month... FYI there is more to this story #neveragain #49Emaplerd #Nash #moneyback #BBB The mindset of these ppl arent on a business level, and I dont care how cheap your services are. Its true what they say you get what you pay for...#BEWARE

Ch
Review №32

Its a metro better than the one on maple

St
Review №33

I love this location! Very helpful

Al
Review №34

Great service Nash was very helpful.

Ch
Review №35

Came in with a question, he was very helpful.

Ch
Review №36

I love coming here,I love seeing Nash.

Ch
Review №37

Always a good time out here I drive from Detroit just to do business with Nash

Ki
Review №38

So nice!! Great customer service!!! Nash is the best!!!

Sa
Review №39

Very good customer service!

Jo
Review №40

Quick fast and professional service.

Aa
Review №41

Great customer care...

Aa
Review №42

Great Customer Service

Ti
Review №43

Fast, friendly and personable staff

Sh
Review №44

Very helpful

Bi
Review №45

Good store to recommend

kh
Review №46

Good people

ma
Review №47

Nash is the BEST!!

Lo
Review №48

Good

da
Review №49

Good service, very kind guy

Information
49 Comments
Rating
  • Address:49 E Maple Rd, Troy, MI 48083, United States
  • Site:https://metrobyt-mobile.com/
Categories
  • Cell phone store
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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